6-K 1 MainDocument.htm 6-K


 


UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

FORM 6-K

 

REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 UNDER THE SECURITIES EXCHANGE ACT OF 1934

 For the month of August 2023

Commission File Number: 001-39169

Natura &Co Holding S.A.

(Exact name of registrant as specified in its charter)

 

Avenida Alexandre Colares, No. 1188, Sala A17-Bloco A

Parque Anhanguera

São Paulo, São Paulo 05106-000, Brazil

(Address of principal executive office)

 

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40F:

Form 20-F ☒                Form 40-F

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

Yes                    No 

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

Yes                    No 

 

 

 




NATURA &CO HOLDING S.A.

TABLE OF CONTENTS

ITEM

1.              Earnings release of Natura &Co Holding S.A. for the second quarter of 2023.

2.              Earnings presentation of Natura &Co Holding S.A. for the second quarter of 2023.




SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


NATURA &CO HOLDING S.A.


By:

/s/ Guilherme Strano Castellan


 

Name:

Guilherme Strano Castellan


 

Title:

Principal Financial Officer


 


 


 


 


By:

/s/ Itamar Gaino Filho


 

Name:

Itamar Gaino Filho


 

Title:

Chief Legal and Compliance Officer


 


 

Date: August 15, 2023

 



  

       


Graphics


São Paulo, August 14, 2023


Q2-23: Continued improvement in adjusted EBITDA, mainly driven by gross margin

 

          Good momentum of Natura brand in Latam amid kick-off of Wave 2; another quarter of improving trends at Avon International; The Body Shop’s top line remains challenging

 

Q2-23 consolidated net revenue of BRL 7.8 billion, +1.9% vs Q2-22 in constant currency (CC) and down -4.1% YoY in BRL. Growth in CC was driven by another strong performance by Natura Latam (+19.5% in CC), partially offset by continued challenges at The Body Shop (-12.5% in CC) and the expected drop in Avon’s Home & Style category in Latam (-36.9% in CC) linked to the Wave 2 preparation in some countries. Avon international’s top-line dynamic remains improving (-1.3% YoY vs. -7.5% YoY last quarter)

 

Q2-23 consolidated gross profit stood at BRL 5.1 billion, implying a 65.4% gross margin, up +430 bps vs Q2-22. Margin improved YoY in all business units. The improvement was mainly caused by pricing and mix, which more than offset persistent inflation and FX pressures

 

Q2-23 consolidated adjusted EBITDA was BRL 753 million with margin of 9.7% (+230 bps YoY), as strong gross margin improvements and continued strict cost control at TBS and the holding company were partially offset by planned investments at Natura &Co Latam and Avon International


Q2-23 Net loss of BRL 732 million, broadly in line with last year, as higher adjusted and reported EBITDA were partially offset by higher losses at discontinued operations (particularly impacted by lower margin at Aesop)

 

Q2-23 Net Debt (excluding leasing) stood at BRL 10.0 billion (from BRL 9.4 billion in Q1-23). Improving YoY reported EBITDA combined with better operating working capital dynamics across all BUs resulted in lower seasonal cash consumption from a free cash flow to firm dynamic, but higher net financial expenses still impacting free cash flow to equity and consequently, overall net debt figures. In a subsequent event, Natura &Co repaid in August 89.87% of Avon’s 2043 bonds through a cash tender offer for a value of USD 246m. This repayment is an important part of the company’s liability management strategy as it removes certain restrictive covenants and improves the average cost of debt



Consolidated Financial Results (Million)  Q2-23 Q2-22 Δ H1-23 H1-22 Δ
Net revenue 7,773.5 8,108.3 -4.1% 15,093.7 15,719.3 -4.0%
Constant currency change 1.9% 2.0%
Gross Profit 5,085.6 4,951.4 2.7% 9,911.1 9,679.4 2.4%
Gross margin 65.4% 61.1% 430 bps 65.7% 61.6% 410 bps
Reported EBITDA 455.7 394.2 15.6% 1,086.6 770.2 41.1%
Reported EBITDA margin 5.9% 4.9% 100 bps 7.2% 4.9% 230 bps
Adjusted EBITDA 753.1 598.4 25.8% 1,465.1 1,054.5 38.9%
Adjusted EBITDA margin 9.7% 7.4% 230 bps 9.7% 6.7% 300 bps
Net income (loss) attributable to controlling shareholders (731.9) (766.8) -4.6% (1,384.3) (1,409.8) -1.8%
Net Margin -9.4% -9.5% 10 bps -9.2% -9.0% -20 bps


Fábio Barbosa, Group CEO of Natura &Co, declared: 


“Natura & Co’s second-quarter performance continued to show the improvement already observed in Q1, with low-single digit top line growth at constant currency and a significant improvement in adjusted EBITDA margin. This was mainly driven by gross margin, benefiting from mix effects, partially offset by investments and inflation. Net income was still impacted by high financial expenses, which will be addressed upon closing of the sale of Aesop, expected to occur in Q3-23.


Cash conversion remains our main focus, and this quarter we saw further improvement in operating working capital dynamics, partially offsetting seasonal cash consumption in the quarter. We continue to drive our cash conversion improvement, mainly through working capital and net Capex optimization, among others, and we still see more opportunities to be captured on each one of these fronts, although we might face volatility from quarter to quarter.


Q2 23 was also a landmark quarter for us, as we kicked off Wave 2 in Peru and Colombia, with quite compelling initial results. In both markets, we saw a meaningful acceleration of cross-selling between brands, and more importantly, significant CFT productivity growth, resulting in greater prosperity for our beauty consultants. As we enter H2, our focus turns to the roll out of Wave 2 in Brazil. We are pleased with the initial learnings from Peru and Colombia, and we are confident that they will support us to deliver strong results for our biggest market in the region and those that will follow.


ESG remains in the forefront of our strategy, and I’m pleased to announce that Natura &Co obtained approval from the Science Based Targets initiative (SBTi) for its ambitious plan to reduce absolute scopes 1, 2 and 3 Greenhouse Gas emissions by 42% by 2030 from a 2020 base year. Our target is in line with the 1.5°C trajectory required by the Paris Agreement.


Our results improved in H1 23, but we are still not satisfied with them. We look forward to delivering our strategy, continuing to position Natura &Co on the course towards strong profitability and low leverage, allowing us to pursue meaningful and sustainable growth in the future. Closing the sale of Aesop, implementing Wave 2 in Latam, further work on simplifying and turning around our international assets while delivering our ESG agenda are fundamental steps that will help us achieve our ambition.”






Key Financial Results per Business Unit


Q2-23 vs. Q2-22 H1-23 vs. H1-22
Net Revenue (BRL million) Δ% reported currency Δ% CC Adj. EBITDA margin Δ% Adj. EBITDA Net Revenue (BRL million) Δ% reported currency Δ% CC Adj. EBITDA margin Δ% Adj. EBITDA
Consolidated          7,773.5 -4.1% 1.9% 9.7% 230 bps    15,093.7 -4.0% 2.0% 9.7% 300 bps
Natura &Co Latam         5,462.9 -1.7% 5.8% 13.3% 250 bps    10,326.6 0.2% 7.3% 13.2% 320 bps
Avon International         1,510.3 -8.1% -1.3% 4.4% 110 bps      3,116.9 -10.6% -4.5% 5.3% 140 bps
The Body Shop            800.3 -12.0% -12.5% 5.4% 210 bps      1,650.2 -14.4% -10.9% 5.8% 90 bps


Natura &Co Latam: Q2-23 net revenue up by +5.8% in CC and -1.7% in BRL, driven by solid double-digit growth in CC at the Natura brand, partially offset by a steep decline in the Home & Style category and mid-single digit decline in CC in the beauty category at the Avon brand

 

Natura brand in Latam: Net revenue was up +19.5% in Q2-23 in CC and +17.3% in BRL, with another quarter of solid growth in Brazil and further growth in Hispanic Latam (broadly similar to last quarter). In Brazil, net revenue grew +14.7% in Q2-23, supported by strong campaigns for Mother’s Day and Valentine’s Day. Net revenue in Hispanic Latam was up +30.0% in CC and +7.7% in BRL. Revenues in Peru and Colombia accelerated their growth, mainly driven by the roll-out of Wave 2 in those countries. Excluding Argentina, revenue in Hispanic markets was up in mid-single digits in CC, still impacted by a softer performance in Chile

 

Avon brand in Latam (Beauty category only): Net revenue was down -4.0% in CC. In Brazil, net revenue showed a slight decrease (at -1.8%), due to the hit in the distribution channel amid preparations for the roll-out of Wave 2 in the region. In Hispanic markets, net revenue deteriorated by -5.6% in Q2-23 in CC, mainly driven by a decrease in Mexico and Chile. That said, beauty productivity per representative evolved positively again, with significant growth compared to the previous year

 

Home & Style category (formerly known as Fashion & Home) showed a steeper decline YoY in CC at -36.9%, as expected, in line with our portfolio optimization strategy. Both regions, Brazil and Hispanic Latam, showed strong CC YoY top-line decrease at -28.5% and -39.9% respectively, amid the Wave 2 roll-out preparations in Brazil and actual roll-out in Peru and Colombia

  

Natura &Co Latam’s Q2-23 adjusted EBITDA margin was 13.3% (+250 bps YoY), mainly driven by strong YoY gross margin, partially offset by SG&A investments and deleverage at Avon Hispanic Latam, as expected. The investments are mainly related to Natura’s marketing and R&D expenses amid the roll-out of Wave 2


 Avon International

 

Q2-23 net revenue was broadly stable (-1.3%) YoY in CC and -8.1% in BRL, with growth in TMEA and CEE, driven by discipline in executing our higher pricing strategy and improvements in channel’s dynamics (despite the expected hit in the distribution network of -15% YoY due to ongoing changes in the commercial model). The Beauty category was up +3% YoY, while Home & Style continuing last quarter’s trend, with a steep decline amid the planned portfolio reduction of more than 50% of SKUs

 

Q2-23 adjusted EBITDA margin stood at 4.4%, up +110 bps YoY. Gross margin expansion of +460 bps, driven by carry-over of price increases (as in Q1-23) and a positive product mix through improved contribution of innovation and cult products, more than offsetting investment in lead markets and phasing of expenses in this quarter

 

 The Body Shop

 

Q2-23 net revenue was BRL 800 million, down -12.5% in CC and -12.0% in BRL. Combined sales of core business distribution channels (stores, e-commerce and franchise) showed a mid-single-digit decline in CC in Q2-23, slightly worse than in Q1-23, while The Body Shop at Home continues to decline sharply. Retail sales through core business distribution channels showed a sell-out Same Store Sales of -3.5%

 

Q2-23 adjusted EBITDA margin reached 5.4%, up +210 bps YoY, despite operating deleverage, driven by slight gross margin expansion and strict cost control (following the trend of previous quarters). The YoY improvement in SG&A (ex depreciation) was mainly driven by rental costs amid the footprint optimization process and employee expenses, following the restructuring announced earlier this year




 

1. Results analysis

 

The Group segmentation
is composed of:

 

Natura &Co Latam, which includes all the brands in Latin America: Natura, Avon and The Body Shop

Avon international, which includes all markets, excluding Latin America, and

The Body Shop ex-Latin America


In addition, the results and analysis for the periods under comparison include the effects of the fair market value

assessment as a result of the business combination with Avon as per the Purchase Price Allocation - PPA






 



Graphics

 


Profit and Loss by Business
BRL million Consolidateda Natura &Co Latamb Avon International The Body Shop
Q2-23c Q2-22c Ch. % Q2-23c Q2-22c Ch. % Q2-23c Q2-22c Ch. % Q2-23 Q2-22 Ch. %
Gross revenue 10,185.8 10,604.8 (4.0) 7,274.0 7,284.4 (0.1) 1,795.1 2,099.7 (14.5) 1,116.6 1,220.7 (8.5)
Net revenue 7,773.5 8,108.3 (4.1) 5,462.9 5,555.0 (1.7) 1,510.3 1,643.8 (8.1) 800.3 909.4 (12.0)
COGS (2,687.9) (3,156.8) (14.9) (1,956.9) (2,274.0) (13.9) (553.6) (678.2) (18.4) (177.5) (204.6) (13.2)
Gross profit 5,085.6 4,951.4 2.7 3,506.0 3,281.0 6.9 956.7 965.5 (0.9) 622.8 704.9 (11.6)
Selling, marketing and logistics expenses (3,497.4) (3,533.8) (1.0) (2,259.5) (2,167.3) 4.3 (701.8) (762.4) (7.9) (536.2) (604.1) (11.2)
Administrative, R&D, IT and projects expenses (1,317.3) (1,303.6) 1.1 (757.4) (756.6) 0.1 (346.6) (315.1) 10.0 (213.4) (232.8) (8.3)
Corporate expenses (83.6) (88.7) (5.7) - - - - - - - - -
Other operating income / (expenses), net (80.2) 91.3 (187.8) (4.5) 18.7 (124.0) (46.4) 111.1 (141.8) (29.2) (38.5) (24.1)
Transformation / Integration / Group restructuring costs (239.1) (281.6) (15.1) (98.7) (99.9) (1.2) (138.8) (25.5) 443.6           -             -   -
Depreciation 587.8 559.1 5.1 239.0 226.0 5.8 169.5 168.6 0.6 179.3 164.6 8.9
EBITDA 455.7 394.2 15.6 625.0 501.8 24.6 (107.4) 142.2 (175.5) 23.3 (5.8) (499.2)
      -                  
Depreciation (587.8) (559.1) 5.1
Financial income / (expenses), net (402.1) (430.5) (6.6)
Earnings before taxes (534.2) (595.4) (10.3)
Income tax and social contribution (98.6) (128.1) (23.0)
Discontinued operationsd (99.1) (43.5) 127.8
Consolidated net (loss) income (731.9) (767.0) (4.6)
Non-controlling interest 0.1 0.2 (75.7)
Net income (loss) attributable to controlling shareholders (731.9) (766.8) (4.6)
 
Gross margin 65.4% 61.1% 430 bps 64.2% 59.1% 510 bps 63.3% 58.7% 460 bps 77.8% 77.5% 30 bps
Selling, marketing and logistics as % net revenue (45.0)% (43.6)% -140 bps (41.4)% (39.0)% -240 bps (46.5)% (46.4)% -10 bps (67.0)% (66.4)% -60 bps
Admin., R&D, IT and projects exp. As % net revenue (16.9)% (16.1)% -80 bps (13.9)% (13.6)% -30 bps (22.9)% (19.2)% -370 bps (26.7)% (25.6)% -110 bps
EBITDA margin 5.9% 4.9% 100 bps 11.4% 9.0% 240 bps (7.1)% 8.6% -1570 bps 2.9% (0.6)% 350 bps
Net margin (9.4)% (9.5)% 10 bps - - - - - - - - -
a Consolidated results include Natura &Co Latam, Avon International and The Body Shop, as well as the Natura subsidiaries in the U.S., France and the Netherlands.
b Natura &Co Latam: includes Natura, Avon, TBS Brazil and Hispanic Latam, Aesop Brazil and &Co Pay 
c Includes PPA – Purchase Price Allocation effects
d Related to business separation at Avon North America 



Profit and Loss by Business
BRL million Consolidateda Natura &Co Latamb Avon International The Body Shop
H1-23c H1-22c Ch. % H1-23c H1-22c Ch. % H1-23c H1-22c Ch. % H1-23 H1-22 Ch. %
Gross revenue 19,743.2 20,525.8 (3.8) 13,719.3 13,571.1 1.1 3,716.1 4,307.1 (13.7) 2,307.7 2,647.4 (12.8)
Net revenue 15,093.7 15,719.3 (4.0) 10,326.6 10,306.6 0.2 3,116.9 3,485.7 (10.6) 1,650.2 1,926.8 (14.4)
COGS (5,182.6) (6,039.8) (14.2) (3,698.7) (4,189.1) (11.7) (1,124.8) (1,422.8) (20.9) (359.2) (427.7) (16.0)
Gross profit 9,911.1 9,679.4 2.4 6,627.9 6,117.5 8.3 1,992.1 2,062.9 (3.4) 1,291.0 1,499.1 (13.9)
Selling, marketing and logistics expenses (6,817.8) (7,042.8) (3.2) (4,263.5) (4,159.5) 2.5 (1,456.6) (1,610.9) (9.6) (1,097.7) (1,272.2) (13.7)
Administrative, R&D, IT and projects expenses (2,628.2) (2,551.6) 3.0 (1,472.5) (1,429.0) 3.0 (718.8) (661.2) 8.7 (436.8) (463.5) (5.8)
Corporate expenses (153.8) (198.6) (22.6) - - - - - - - - -
Other operating income / (expenses), net (91.9) 111.3 (182.6) 29.5 55.7 (47.1) (45.8) 111.0 (141.2) (75.6) (46.5) 62.5
Transformation / Integration / Group restructuring costs (324.1) (361.7) (10.4) (124.8) (135.2) (7.7) (196.3) (65.9) 198.1           -             -   -
Depreciation 1,191.3 1,134.1 5.0 465.9 445.5 4.6 358.6 347.0 3.4 366.8 342.0 7.3
EBITDA 1,086.6 770.2 41.1 1,262.6 895.0 41.1 (66.9) 183.0 (136.6) 47.7 58.9 (19.0)
                         
Depreciation (1,191.3) (1,134.1) 5.0
Financial income / (expenses), net (878.4) (791.5) 11.0
Earnings before taxes (983.1) (1,155.4) (14.9)
Income tax and social contribution (181.4) (198.1) (8.4)
Discontinued operationsd (219.6) (55.5) 295.7
Consolidated net (loss) income (1,384.1) (1,409.0) (1.8)
Non-controlling interest (0.2) (0.7) (64.2)
Net income (loss) attributable to controlling shareholders (1,384.3) (1,409.8) (1.8)
Gross margin 65.7% 61.6% 410 bps 64.2% 59.4% 480 bps 63.9% 59.2% 470 bps 78.2% 77.8% 40 bps
Selling, marketing and logistics as % net revenue (45.2)% (44.8)% -40 bps (41.3)% (40.4)% -90 bps (46.7)% (46.2)% -50 bps (66.5)% (66.0)% -50 bps
Admin., R&D, IT and projects exp. As % net revenue (17.4)% (16.2)% -120 bps (14.3)% (13.9)% -40 bps (23.1)% (19.0)% -410 bps (26.5)% (24.1)% -240 bps
EBITDA margin 7.2% 4.9% 230 bps 12.2% 8.7% 350 bps (2.1)% 5.3% -740 bps 2.9% 3.1% -20 bps
Net margin (9.2)% (9.0)% -20 bps - - - - - - - - -
a Consolidated results include Natura &Co Latam, Avon International and The Body Shop, as well as the Natura subsidiaries in the U.S., France and the Netherlands.
b Natura &Co Latam: includes Natura, Avon, TBS Brazil and Hispanic Latam, Aesop Brazil and &Co Pay 
c Includes PPA – Purchase Price Allocation effects
d Related to business separation at Avon North America 




Consolidated net revenue


Q2-23 consolidated net revenue was BRL 7,774 million, up +1.9% YoY in constant currency and down -4.1% in BRL, reflecting strong performance at the Natura brand and improvement at Avon international, partially offset by persistent challenges at The Body Shop and to Home & Style category in Latam, as originally expected

With operations in ~90 countries, 31% of net revenue came from outside Latam

 

Graphics


Distribution Channel Breakdown

 

Digital sales, which include online sales and social selling, showed mixed trends. At the Natura brand, despite a lower discount level in the e-commerce channel, digital sales resumed YoY growth, albeit at a lower pace than consolidated growth, leading to a slight decrease as a percentage of net revenues (~1 p.p.). At Avon, penetration was stable at 1%, while it increased slightly as a percentage of net revenues at The Body Shop due to the big drop in the At Home channel.

 

Use of digital tools: At Natura Latam, the penetration of digital (consultants who logged in at least once to the digital catalog or the app during the quarter) reached an impressive 82.9% in Q2-23, up 2.3 p.p. YoY. Furthermore, at Avon International, penetration of the Avon On app (active representatives who logged in at least once in the last three campaigns) reached 30.6% in Q2-23, +7.7 p.p. vs the previous year.

 

Graphics

 



Gross margin

 

Consolidated gross margin stood at 65.4% in Q2-23, +430 bps vs. Q2-22

This quarter, all business units showed YoY expansion, benefiting from price increase carry-over and more favorable mix, more than offsetting the persistent inflationary environment and FX pressure

Q2-23 gross margin YoY expansion of +430 bps was even higher than the one presented in Q1-23 (+370 bps YoY). The main positive surprise came from Natura &Co Latam amid a richer mix of brands and countries (from Natura Brazil’s bigger weight in top line)

 

Q2-23 Gross Margin

BRL million Consolidated Natura &Co Latam Avon International The Body Shop
Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. %
Net revenue 7,773.5 8,108.3 (4.1) 5,462.9 5,555.0 (1.7) 1,510.3 1,643.8 (8.1) 800.3 909.4 (12.0)
COGS (2,687.9) (3,156.8) (14.9) (1,956.9) (2,274.0) (13.9) (553.6) (678.2) (18.4) (177.5) (204.6) (13.2)
Gross profit 5,085.6 4,951.4 2.7 3,506.0 3,281.0 6.9 956.7 965.5 (0.9) 622.8 704.9 (11.6)
Gross margin 65.4% 61.1% 430 bps 64.2% 59.1% 510 bps 63.3% 58.7% 460 bps 77.8% 77.5% 30 bps

 

H1-23 Gross Margin

BRL million Consolidated Natura &Co Latam Avon International The Body Shop
H1-23 H1-22 Ch. % H1-23 H1-22 Ch. % H1-23 H1-22 Ch. % H1-23 H1-22 Ch. %
Net revenue 15,093.7 15,719.3 (4.0) 10,326.6 10,306.6 0.2 3,116.9 3,485.7 (10.6) 1,650.2 1,926.8 (14.4)
COGS (5,182.6) (6,039.8) (14.2) (3,698.7) (4,189.1) (11.7) (1,124.8) (1,422.8) (20.9) (359.2) (427.7) (16.0)
Gross profit 9,911.1 9,679.4 2.4 6,627.9 6,117.5 8.3 1,992.1 2,062.9 (3.4) 1,291.0 1,499.1 (13.9)
Gross margin 65.7% 61.6% 410 bps 64.2% 59.4% 480 bps 63.9% 59.2% 470 bps 78.2% 77.8% 40 bps

 

Operating Expenses

 

Consolidated Selling, Marketing & Logistics expenses stood at 45.0% of net revenue (+140 bps vs. Q2-22), while consolidated Administrative, R&D, IT and Project expenses reached 16.9% of net revenue (+80 bps YoY). SG&A expenses (both lines above combined) increased by +220 bps in Q2-23 compared to the same period last year, mainly impacted by depreciation acceleration at The Body Shop, marketing investments at the Natura brand and G&A increase at Avon International (mainly explained by phasing of expenses)

Corporate expenses stood at BRL 84 million, down -5.7% YoY and -43.7% compared to Q2-21, benefiting from the initiatives implemented since Q2-22 to create a simpler and leaner structure, partially offset by one-off costs

Other operating income/expenses were BRL -80 million, compared to income of BRL +91 million in Q2-22. The difference is mainly driven by BRL -35 million of impairment at Avon International vs. a BRL 119 million revenue from the favorable settlement of a legal dispute at the same BU
Transformation/Integration/Group restructuring costs were BRL 239 million, down -15.1% mainly driven by lower group restructuring costs, which more than offset an increase at Avon International to BRL 139 million compared to BRL 26 million in Q2-22

 

Q2-23 Operating Expenses

BRL million Consolidated Natura &Co Latam Avon International The Body Shop
Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. %
Selling, marketing and logistics expenses        (3,497.4)        (3,533.8) (1.0)      (2,259.5)      (2,167.3) 4.3         (701.8)         (762.4) (7.9)         (536.2)         (604.1) (11.2)
Administrative, R&D, IT and project expenses        (1,317.3)        (1,303.6) 1.1         (757.4)         (756.6) 0.1         (346.6)         (315.1) 10.0         (213.4)         (232.8) (8.3)
Corporate expenses             (83.6)             (88.7) (5.7) - - -
Other operating income / (expenses), net             (80.2)              91.3 (187.8)             (4.5)            18.7 (124.0)           (46.4)          111.1 (141.8)           (29.2)           (38.5) (24.1)
Transformation / integration / group reestructuring costs           (239.1)           (281.6) (15.1)           (98.7)           (99.9) (1.2)         (138.8)           (25.5) 443.6                -                  -   -
Operating expenses     (5,217.6)     (5,116.4) 2.0   (3,120.1)   (3,005.2) 3.8   (1,233.6)      (991.9) 24.4      (778.8)      (875.3) (11.0)
Selling, marketing and logistics expenses (% NR) (45.0)% (43.6)% -140 bps (41.4)% (39.0)% -240 bps (46.5)% (46.4)% -10 bps (67.0)% (66.4)% -60 bps
Administrative, R&D, IT and project expenses (% NR) (16.9)% (16.1)% -80 bps (13.9)% (13.6)% -30 bps (22.9)% (19.2)% -370 bps (26.7)% (25.6)% -110 bps
Corporate expenses (% NR) (1.1)% (1.1)% 0 bps
Other operating income / (expenses), net (% NR) (1.0)% 1.1% -210 bps (0.1)% 0.3% -40 bps (3.1)% 6.8% -990 bps (3.6)% (4.2)% 60 bps
Transformation/integration/group reestructuring costs (% NR) (3.1)% (3.5)% 40 bps (1.8)% (1.8)% 0 bps (9.2)% (1.6)% -760 bps 0.0% 0.0% 0 bps
Operating expenses (% NR) (67.1)% (63.1)% -400 bps (57.1)% (54.1)% -300 bps (81.7)% (60.3)% -2140 bps (97.3)% (96.2)% -110 bps

 

H1-23 Operating Expenses

BRL million Consolidated Natura &Co Latam Avon International The Body Shop
H1-23 H1-22 Ch. % H1-23 H1-22 Ch. % H1-23 H1-22 Ch. % H1-23 H1-22 Ch. %
Selling, marketing and logistics expenses        (6,817.8)        (7,042.8) (3.2)      (4,263.5)      (4,159.5) 2.5      (1,456.6)      (1,610.9) (9.6)      (1,097.7)      (1,272.2) (13.7)
Administrative, R&D, IT and project expenses        (2,628.2)        (2,551.6) 3.0      (1,472.5)      (1,429.0) 3.0         (718.8)         (661.2) 8.7         (436.8)         (463.5) (5.8)
Corporate expenses           (153.8)           (198.6) (22.6) - - -
Other operating income / (expenses), net             (91.9)            111.3 (182.6)            29.5            55.7 (47.1)           (45.8)          111.0 (141.2)           (75.6)           (46.5) 62.5
Transformation / integration / group reestructuring costs           (324.1)           (361.7) (10.4)         (124.8)         (135.2) (7.7)         (196.3)           (65.9) 198.1                -                  -   -
Operating expenses   (10,015.7)   (10,043.4) (0.3)   (5,831.3)   (5,668.0) 2.9   (2,417.5)   (2,226.9) 8.6   (1,610.1)   (1,782.2) (9.7)
Selling, marketing and logistics expenses (% NR) (45.2)% (44.8)% -40 bps (41.3)% (40.4)% -90 bps (46.7)% (46.2)% -50 bps (66.5)% (66.0)% -50 bps
Administrative, R&D, IT and project expenses (% NR) (17.4)% (16.2)% -120 bps (14.3)% (13.9)% -40 bps (23.1)% (19.0)% -410 bps (26.5)% (24.1)% -240 bps
Corporate expenses (% NR) (1.0)% (1.3)% 30 bps
Other operating income / (expenses), net (% NR) (0.6)% 0.7% -130 bps 0.3% 0.5% -20 bps (1.5)% 3.2% -470 bps (4.6)% (2.4)% -220 bps
Transformation/integration/group reestructuring costs (% NR) (2.1)% (2.3)% 20 bps (1.2)% (1.3)% 10 bps (6.3)% (1.9)% -440 bps 0.0% 0.0% 0 bps
Operating expenses (% NR) (66.4)% (63.9)% -250 bps (56.5)% (55.0)% -150 bps (77.6)% (63.9)% -1370 bps (97.6)% (92.5)% -510 bps

 



Consolidated EBITDA

 

Q2-23 Adjusted EBITDA was BRL 753 million, with an adjusted margin of 9.7% (+230 bps YoY). Q2-23 margin reflected:

 

Strong Natura & Co Latam margin expansion (+250 bps YoY), mainly driven by higher gross margin, partially offset by Natura investments and operating deleverage at Avon Hispanic Latam

A profitability improvement at The Body Shop of +210 bps compared to same period last year, driven by the slight gross margin expansion and SG&A (ex-depreciation) efficiencies from lower rental costs amid the footprint optimization process, as well as lower employee expenses

Margin improvement of +110 bps at Avon international vs. Q2-22, also driven by gross margin expansion, partially offset by investment in lead markets and phasing of expenses

 

Q2-23: Adjusted EBITDA

BRL million Consolidated Natura &Co Latam Avon International The Body Shop
Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. %
Consolidated EBITDA     455.7     394.2 15.6     625.0     501.8 24.6    (107.4)     142.2 (175.5)       23.3        (5.8) (499.2)
Transformation/Integration/Group reestructuring costs     239.1     281.6 (15.1)       98.7       99.9 (1.2)     138.8       25.5 443.6           -             -   -
Restructuring costs - business unit       20.1           -   -           -             -   -           -             -   -       20.1           -   -
Net non-recurring other (income) / expenses 1       38.2      (77.4) (149.4)         3.3           -   -       34.9    (113.7) (130.7)           -         36.3 -
Adjusted EBITDA     753.1     598.4 25.8     727.0     601.7 20.8       66.3       54.1 22.7       43.4       30.5 42.5
Adjusted EBITDA margin % 9.7% 7.4% 230 bps 13.3% 10.8% 250 bps 4.4% 3.3% 110 bps 5.4% 3.3% 210 bps

 

H1-23: Adjusted EBITDA

BRL million Consolidated Natura &Co Latam Avon International The Body Shop
H1-23 H1-22 Ch. % H1-23 H1-22 Ch. % H1-23 H1-22 Ch. % H1-23 H1-22 Ch. %
Consolidated EBITDA  1,086.6     770.2 41.1  1,262.6     895.0 41.1      (66.9)     183.0 (136.6)       47.7       58.9 (19.0)
Transformation/Integration/Group reestructuring costs     324.1     361.7 (10.4)     124.8     135.2 (7.7)     196.3       65.9 198.1           -             -   -
Restructuring costs - business unit       47.4           -   -           -             -   -           -             -   -       47.4           -   -
Net non-recurring other (income) / expenses 1         7.1      (77.5) (109.2)      (27.9)           -   -       34.9    (113.7) (130.7)           -         36.3 -
Adjusted EBITDA  1,465.1  1,054.5 38.9  1,359.5  1,030.2 32.0     164.3     135.2 21.5       95.1       95.2 (0.1)
Adjusted EBITDA margin % 9.7% 6.7% 300 bps 13.2% 10.0% 320 bps 5.3% 3.9% 140 bps 5.8% 4.9% 90 bps

 

(1) Net non-recurring other (income)/expenses: Latam and Avon international impairment in Q2-23, while Q2-22 reflected costs associated with The Body Shop’s suspension of operations in Russia and a favorable legal settlement at Avon International

 



 

Financial income and expenses

BRL million Q2-23 Q2-22 Ch. % H1-23 H1-22 Ch. %
1. Financing, short-term investments and derivatives gains (losses) (190.3) (174.9) 8.8 (469.7) (331.7) 41.6
1.1 Financial expenses    (243.0)    (186.9) 30.0    (484.6)    (326.9) 48.2
1.2 Financial income     192.5       92.8 107.4     383.2     179.0 114.1
1.3 Foreign exchange variations from financing activities, net     258.8    (496.7) (152.1)     396.1     375.2 5.6
1.4 Gain (losses) on foreing exchange derivatives from financing activities, net    (269.7)     511.1 (152.8)    (417.1)    (364.8) 14.3
1.5 Gain (losses) on interest rate derivatives and other operating derivatives, net    (128.9)      (95.2) 35.4    (347.3)    (194.2) 78.8
2. Judicial contigencies (21.3) (12.4) 71.4 (37.2) (23.5) 58.1
3. Other financial income and (expenses) (190.5) (243.2) (21.7) (371.5) (435.9) (14.8)
3.1 Lease expenses      (32.8)      (40.3) (18.6)      (79.5)      (81.2) (2.1)
3.2 Other    (117.4)    (127.1) (7.6)    (197.9)    (193.4) 2.3
3.3 Other gains (losses) from exchange rate variation      (18.3)      (24.5) (25.3)      (30.9)      (90.5) (65.9)
3.4 Hyperinflation gains (losses)      (22.0)      (51.3) (57.1)      (63.2)      (70.8) (10.7)
Financial income and expenses, net (402.1) (430.5) (6.6) (878.4) (791.1) 11.0

 

The above table details the main changes in our financial income and expenses.

 

Net financial expenses were BRL -402 million in Q2-23, -6.6% vs. Q2-22 (or down BRL -28 million on a YoY basis), due mainly to the following effects:

 

Item 1.1. - Higher financial expenses due to higher gross debt and higher interest rates

Item 1.5 – in Q2-23 expenses were BRL -129 million vs. BRL -95 million in Q2-23. The increase in expenses is related to a higher CDI rate, which led to losses on derivatives related to the interest rate hedge on debts, mainly on the 2028 Sustainability-Linked bond and the Certificates backed by real estate receivables (CRI)

This was partially offset by Item 1.2, in Q2-23 financial income was BRL +193 million, improving by BRL +100 million compared to the same period last year, given higher interest rates

 

Underlying net income (UNI) and net income

 

Graphics
Q2-23 reported net loss was BRL -732 millioncompared to net loss of BRL -767 million in Q2-22, as higher adjusted and reported EBITDA was partially offset by higher losses at discontinued operations (particularly impacted by lower margin at Aesop)

Q2-23 Underlying Net Income, which is net income excluding transformation costs, restructuring costs, discontinued operations and PPA effects, was a loss of BRL -219 million. This compares to loss of BRL -262 million in Q2-22.

 



 

Free cash flow and cash position


R$ million Q2-23 Q2-22 Ch. % H1-23 H1-22 Ch. %
Net income (loss) (731.9) (767.0) (4.6) (1,384.1) (1,409.1) (1.8)
Depreciation and amortization          587.8     562.0 4.6     1,191.3     1,137.4 4.7
Non-cash adjustments to net income          754.7     905.6 (16.7)     1,612.1     1,526.1 5.6
Adjusted net income 610.7 700.6 (12.8) 1,419.4 1,254.4 13.2
Decrease / (increase) in working capital         (275.0)    (419.6) (34.5)    (1,987.6)    (1,831.1) 8.5
Inventories (14.7) (239.5) (93.8) (498.0) (153.4) 224.7
Accounts receivable (300.1) (481.6) (37.7) (495.4) (192.1) 157.9
Accounts payable 197.5 47.6 315.3 (412.4) (903.0) (54.3)
Other assets and liabilities (157.7) 253.9 (162.1) (581.7) (582.7) (0.2)
Income tax and social contribution           (99.6)    (187.2) (46.8)       (229.6)       (254.0) (9.6)
Interest on debt and derivative settlement         (662.4)    (420.8) 57.4       (953.0)       (619.4) 53.9
Lease payments         (263.1)    (235.3) 11.8       (476.1)       (513.0) (7.2)
Other operating activities             (2.7)      (15.8) (83.0)           (6.8)         (40.4) (83.1)
Cash from continuing operations (692.1) (578.2) 19.7 (2,233.7) (2,003.5) 11.5
Capex         (256.8)    (170.3) 50.9       (515.1)       (449.8) 14.5
Sale of assets            12.6         3.1 304.8          14.0            3.7 277.0
Exchange rate variation on cash balance           (28.7)     134.4 (121.4)         (42.8)       (301.3) (85.8)
Free cash flow - continuing operations (965.1) (610.9) 58.0 (2,777.6) (2,750.8) 1.0
Other financing and investing activities       1,020.5     591.8 72.4     1,202.1     1,833.4 (34.4)
Operating activities - discontinued operations          121.3     112.6 7.8       (115.9)        118.7 (197.6)
Payment of lease - principal - discontinued operations           (61.5)      (44.9) 37.0       (121.2)         (91.5) 32.6
Capex - discontinued operations           (64.7)      (43.3) 49.5       (108.1)         (73.3) 47.4
Cash balance variations 50.6 5.3 853.5 (1,920.7) (963.4) 99.4

 

In Q2-23, free cash flow from continuing operations was an outflow of BRL -965 million compared to an outflow of BRL -611 million in the previous year. The YoY deterioration of BRL -354 million is mainly related to high leverage and interest rates, which lead to interest on debt and derivative settlement increase of BRL -242 million and FX headwinds (which represented an outflow of BRL -29 million vs. BRL +134 million in the same period last year). On top of that, Q2-22 benefited from a positive one-off of BRL +136 million related to a legal dispute at Avon international. Excluding the one-off in Q2 last year, free cash flow to firm would have represented an outflow of BRL -303 million from BRL -326 million in Q2-22, mainly driven by:

 

Improving operating working capital, with inventories and accounts receivable consuming less cash compared to the same period last year and accounts payable releasing more cash vs. Q2-22. Operating working capital improved at all BUs, even with solid growth of the Natura brand, and consumed BRL -117 million compared to BRL -674 million same period last year

These effects were partially offset by the other assets and liabilities line (BRL -158 million in Q2-23 from BRL +254 million in Q2-22) mainly due to further investments in transformation and restructuring plans

In addition, Capex cash consumption increased BRL 87 million YoY giving phasing between quarters


Indebtedness ratios at both Natura &Co Holding and Natura Cosméticos


R$ million Natura Cosméticos S.A. Natura &Co Holding S.A. 
Q2-23 Q2-22 Q2-23 Q2-22
Short-Term  211.6 1,045.9 362.7 726.0
Long-Term  7,113.0 6,994.7 12,798.3 11,992.8
Gross Debt a 7,324.6 8,040.6 13,161.0 12,718.9
Foreign currency hedging (Swaps)b 508.5 75.5 553.8 54.8
Total Gross Debt  7,833.1 8,116.1 13,714.8 12,773.7
(-) Cash, Cash Equivalents and Short-Term Investmentc (2,120.8) (3,041.6) (3,455.5) (4,275.0)
(-) Aesop Cash,  Cash Equivalents and Short-Term Investmentc (226.9) - (226.9) -
(=) Net Debt 5,485.4 5,074.5 10,032.5 8,498.7
Indebtedness ratio excluding IFRS 16 effects        
Net Debt/EBITDA 2.19x 1.83x 7.24x 3.46x
Total Debt/EBITDA 3.13x 2.93x 9.90x 5.20x
Indebtedness ratio including IFRS 16 effects        
Net Debt/EBITDA 1.68x 1.43x 4.17x 2.46x
Total Debt/EBITDA 2.41x 2.28x 5.71x 3.69x
a Gross debt excludes PPA impacts of R$227.8 million in Q2-23 and R$320.6 million in Q2-22, and exclude lease agreements 
b Foreign currency debt hedging instruments, excluding mark-to-market effects
c Short-Term Investments excludes non current balances and Aesop figures marked as assets available for sale 


The graph below shows the indebtedness trajectory on a quarterly basis since Q2-22.


Graphics


Liability management


In Q2-23, Natura &Co Luxembourg Holdings (Natura Lux) drew down an additional USD 135 million loan under its committed revolving credit facility with maturity in October 2024, to support its operational cash needs. 

 

In a subsequent event, Natura &Co Luxembourg Holdings (Natura Lux) drew down an additional USD 290 million loan under its committed revolving credit facility with maturity in October 2024. The majority of the proceeds were used to support the repayment of Avon’s 2043 bonds through a tender offer for a value of USD 246m. This repayment is an important part of the company’s liability management as it removes certain restrictive covenants and will streamline internal process, which are expected to deliver efficiency and cost savings.





 

2. Performance by segment

 

NATURA &Co LATAM


Natura &Co Latam  Net revenue change (%)   Operational KPIs changea(%)
Q2-23 vs. Q2-22   Q2-23 vs. Q2-22
CFT Natura CFT Avon Home & Style    Natura  Avon 
Δ% CC Δ% CC Δ% CC   Δ% Δ% 
Brazil  14.7% -1.8% -28.5%   1.9% -5.5%
Hispanic  30.0% -5.6% -39.9% -7.9% -23.1%
Total 19.5% -4.0% -36.9%   -1.7% -13.6%
a Considers the Average Available Consultants/Representatives in the quarter and excluding Peru and Colombia

 

NATURA BRAND IN LATAM

Natura brand in Brazil

 

Natura Brazil’s revenues were up 14.7% YoY on the back of a much tougher comparable base (Q1-22 was up +3.1% while Q2-22 was up +14.3%), supported by strong campaigns for Mother’s Day and Valentine’s Day. Top line benefited from price increases (as in Q1), combined with a better mix

 

Consultant productivity was up +12.5% vs Q2-22. At the same time, the average available consultant base showed a slight increase compared to last quarter (+1.3%) and YoY (+1.9%), at 1.15 million in Q2-23


Retail sales (own and franchise stores) showed a solid performance, driven by very strong same-store sales and accelerating store openings. The number of own stores reached 96 in the quarter (+23 vs Q2-22), while franchise stores increased to 688 (+107)


Graphics












  


Digital (including social selling) showed an inflection point and returned to positive territory with +3.9% YoY growth. E-commerce resumed growth even with the continued lower level of discounts and significant price rationalization of the distribution channel (as already mentioned in previous quarters), which is an important lever of the omnichannel strategy in the region and also improves the channel’s profitability

 

Natura brand in Hispanic Latam

  • Even amid political and economic turmoil, particularly in Argentina and Chile, Natura Hispanic Latam delivered +30.0% revenue growth in CC (+7.7% in BRL). Excluding Argentina, revenue in Hispanic markets was again up in mid-single digits in CC
  • As in the previous quarter, Chile showed a slight revenue decrease YoY given macro headwinds, while Mexico decelerated. Revenues in Peru and Colombia accelerated their growth, mainly driven by the roll-out of Wave 2 in those countries
  • The average available consultant base reached 1.1 million in Q2-23, down -7.9% YoY mainly driven by commercial model adjustments in Mexico. Including beauty consultants (Avon and Natura) in Peru and Colombia in the base, the distribution channel would have shown a steeper decrease amid the roll-out of Wave 2 in those regions, as expected. Next quarter, distribution channel KPIs will only be disclosed on a consolidated basis (Avon and Natura combined) given the roll-out in Brazil 

AVON BRAND IN LATAM (BEAUTY CATEGORY ONLY)

Avon brand in Brazil

  • Revenues were -1.8%, mainly driven by the roll-out preparation of Wave 2 in Brazil, including further portfolio optimization and an increase in Avon’s minimum order (among other adjustments) with an expected and temporary effect on our distribution channel (-5.5% YoY vs. the stability in previous quarters)
  • At the same time, CFT representative productivity supports the good performance, in line with our strategy to focus on more productive reps and consequently adjust the brand’s profitability profile

Avon brand in Hispanic Latam

  • The total number of available representatives decreased -8.8% QoQ and -23.1% YoY[1], as expected amid the roll out of Wave 1 and preparations for the roll-out of Wave 2 in some countries. As mentioned last quarter, in preparation for this roll-out, adjustments to commercial incentives and Avon’s minimum order ticket increases (among others) were made in several regions to move towards the integration, which also impacts the number of representatives

1 Excluding Peru and Colombia



  • As a result, Avon Latam’s revenue was down -5.6% in CC (-20.3% excluding Argentina), mainly driven by a decrease in Mexico (undergoing adjustments to Avon’s commercial model) and Chile. This performance is in line with expectations, as mentioned last quarter, amid political volatility in the region and the above-mentioned decrease in the distribution channel
  • Beauty productivity evolved positively once again, with significant growth compared to the previous year, boosted by Mexico, Chile and CARD, along with price inflation in Argentina

HOME & STYLE IN LATAM

  • The Home & Style category (which was previously called Fashion & Home) showed a steeper decline at -36.9% vs. Q2-22 in CC, given the preparations for the roll-out of Wave 2 and the actual roll-out in Peru and Colombia. In the Hispanic market, the decrease in CC was -39.9% vs. the same period last year, while in Brazil the decrease was -28.5% YoY

NATURA &Co LATAM

  • Revenue was up +5.8% in CC, and -1.7% in BRL, driven by strong growth at the Natura brand, which was still partially offset by the Home & Style category and to a lesser extent by Avon in Hispanic Latam
  • Gross margin was 64.2%, up a solid +510 bps YoY, benefiting from price increases (as in the previous quarter), richer mix (brand and countries) and marketing efforts
  • Another important driver of improved gross margin was Avon Brazil, benefiting from further price increases during the quarter and better mix
  • Adjusted EBITDA margin was 13.3% (+250 bps YoY), mainly driven by strong YoY gross margin, partially offset by SG&A investments and deleverage at Avon Hispanic Latam, as expected. The investments are mainly related to Natura’s marketing and R&D expenses amid the roll-out of Wave 2
  • As the elections in Argentina near, concerns about the country’s macro-outlook are arising from investors. To punctually assist investors amid this volatile environment, the adjusted EBITDA margin excluding Argentina would be 13.0%
  • Natura & Avon integration costs were BRL 99 million, of which ~53% severance costs and ~17% IT investments, with the remainder being opex investments to integrate logistics, industry etc.
  • Wave 2 As planned, the acceleration of integration of the Natura and Avon brands occurred in Peru and Colombia, and the roll-out in Brazil was confirmed, in line with the initial schedule. At this stage, we still see an improvement in cross-sell activity, an acceleration in CFT productivity (consolidating the Natura and Avon brands) in both regions and thus, an improvement in beauty consultants’ prosperity as a consequence of a more compelling portfolio offer, featuring the best of each brand. The integration also enables minimum order increases for Avon, but with an expected hit in the distribution channel, particularly among less productive beauty consultants (as already mentioned). We continue to simplify our cost structure to raise profitability in the region
  • Initial underlying results and further information about this process will be released in our previously-announced conference call on August 16th at 09h am BRT, which can be accessed through the following link
  • &Co Pay at Natura posted continued growth in Q2-23, reaching almost 640,000 accounts, with +10% productivity and       -30% default among heavy user consultants (~10 transactions/month). 100% of owned stores and 70% of franchises use &Co Pay solutions. In YTD 2023, we reached BRL 17.7 billion of TPV, with +2.4x growth YoY, capturing and processing 100% of transactions from direct selling and e-commerce in Brazil. The Argentina operation started in Q1-23, supporting the e-commerce channel



Natura &Co Latam (BRL million) P&L
Q2-23 Q2-22 Ch. %
Gross revenue 7,274.0 7,284.4 (0.1)
Net revenue 5,462.9 5,555.0 (1.7)
Constant currency                5.8
COGS (1,956.9) (2,274.0) (13.9)
Gross profit 3,506.0 3,281.0 6.9
Gross margin 64.2% 59.1% 510 bps
Selling, marketing and logistics expenses (2,259.5) (2,167.3) 4.3
Adminsitrative, R&D, IT and projects expenses (757.4) (756.6) 0.1
Other operating income / (expenses), net (4.5) 18.7 (124.0)
Transformation / integration costs (98.7) (99.9) (1.2)
Depreciation 239.0 226.0 5.8
EBITDA 625.0 501.8 24.6
EBITDA margin 11.4% 9.0% 240 bps
Integration costs 98.7 99.9 (1.2)
Net non-recurring other (income)/ expenses  3.3 0.0 -
Adjusted EBITDA 727.0 601.7 20.8
Adjusted EBITDA margin 13.3% 10.8% 250 bps





AVON INTERNATIONAL

 

Avon International posted broadly stable top line, with growth in TMEA and CEE, combined with improving profitability, driven by discipline in executing our higher pricing strategy and improvements in channel dynamics. Cash conversion was also a highlight, with continuous working capital improvements

 

Operational KPIs change (%)

Q2-23 vs. Q2-22

  Representatives
Avon International -15.0%






Avon International (BRL million) P&L
Q2-23 Q2-22 Ch. %
Gross revenue 1,795.1 2,099.7 (14.5)
Net revenue 1,510.3 1,643.8 (8.1)
Constant currency     (1.3)
COGS (553.6) (678.2) (18.4)
Gross profit 956.7 965.5 (0.9)
Gross margin 63.3% 58.7% 460 bps
Selling, marketing and logistics expenses (701.8) (762.4) (7.9)
Administrative, R&D, IT and project expenses (346.6) (315.1) 10.0
Other operating income / (expenses), net (46.4) 111.1 (141.8)
Transformation / integration costs (138.8) (25.5) 443.6
Depreciation 169.5 168.6 0.6
EBITDA (107.4) 142.2 (175.5)
EBITDA margin -7.1% 8.6% -1570 bps
Transformation costs 138.8 25.5 443.6
Net non-recurring other (income)/ expenses  34.9 (113.7) (130.7)
Adjusted EBITDA 66.3 54.1 22.7
Adjusted EBITDA margin 4.4% 3.3% 110 bps




Net revenue stood at BRL 1,510 million, down -1.3% YoY in constant currency (or -8.1% in BRL). This is the first quarter in which the comparable base is fully impacted by the war in Ukraine, and thus, from this quarter onwards, this adjustment will no longer be made
As expected, the number of representatives was still down 15% as a consequence of further commercial model adjustments (particularly a focus on leaders’ incentives and structure) and footprint optimization

Despite the hit in the distribution channel, the Beauty category was still up +3% YoY, while Home & Style continuing last quarter’s trend, with a steep decline amid the planned portfolio reduction of more than 50% of SKUs

The Beauty category’s growth benefitted from fragrance and color outperformance, demonstrating the impact of our long-term strategic direction of fewer, but bigger and better innovations




Digitalization is still showing good progress and the use of digital tools reached 30.6% (see digital section – page 4) and other KPIs such as units per Rep and activity rate are also improving. Digital sales penetration increased by 1.3 ppt YoY to 6.5% of total revenue

 

Gross margin was 63.3%, up +460 bps YoY, driven by carry-over of price increases (as in Q1) and a positive product mix through improved contribution of innovation and cult products

 

Adjusted EBITDA margin was 4.4%, up +110 bps YoY. Continuing last quarter’s trend, gross margin expansion was partially offset by investment in lead markets and phasing of expenses

 

Transformation costs this quarter were BRL 138.8 million, of which ~40% primarily related to severance costs linked to the execution of the operating model transformation, ~20% related to R&D transformation, and the remainder related to size-of-line reduction

 




 

THE BODY SHOP

 

Since Ian Bickley’s arrival as CEO, the business is fundamentally reassessing every aspect of its business, including:


  Operational KPIs
  Q2-23 Q1-23 Q2-22 Change vs. Q1-23 Change vs. Q2-22
The Body Shop (total) 2,368 2,390 2,455 (22) (87)
Own stores 937 945 989 (8) (52)
Franchise stores 1,431 1,445 1,466 (14) (35)



·    The distribution channel rebalance to meet beauty consumers where they like to shop including digital channels and wholesale, while better leveraging the competitive advantage of The Body Shop retail network

·   Stronger optimization of the product portfolio to drive growth in Skincare while defending the leadership position in Bath & Body, and dominance as an all year-round gifting resource

·    Reinvigorate the brand to establish a clear point of differentiation; refocus marketing efforts to fuel brand heat, driving a Social-First strategy augmented by digital and CRM, with focused investment in our Tier 1 markets like the UK; and creating a more streamlined and agile data-driven operating model to speed decision making and drive for results

     


The Body Shop (BRL million) P&L
Q2-23 Q2-22 Ch. %
Gross revenue 1,116.6 1,220.7 (8.5)
Net revenue 800.3 909.4 (12.0)
Constant currency     (12.5)
COGS (177.5) (204.6) (13.2)
Gross profit 622.8 704.9 (11.6)
Gross margin 77.8% 77.5% 30 bps
Selling, marketing and logistics expenses (536.2) (604.1) (11.2)
Administrative, R&D, IT and project expenses (213.4) (232.8) (8.3)
Other operating income / (expenses), net (29.2) (38.5) (24.1)
Depreciation 179.3 164.6 8.9
EBITDA 23.3 (5.8) (499.2)
EBITDA margin 2.9% -0.6% 350 bps
Restructuring costs - business unit 20.1 36.3 (44.6)
Adjusted EBITDA 43.4 30.5 42.5
Adjusted EBITDA margin 5.4% 3.3% 210 bps



· Q2-23 net revenue was BRL 800 million, down -12.5% in CC and -12.0% in BRL. Combined sales of core business distribution channels (stores, e-commerce and franchise) showed a mid-single digit decline in CC in Q2-23, slightly worse than in Q1-23, while The Body Shop at Home continued to decline sharply as the channel remains weak 
·
Retail sales through core business distribution channels showed sell-out Same Store Sales (including own stores, e-commerce and franchise) of -3.5%
· Franchise sell-in was weak in the quarter, still impacted by inventory levels, but slightly better sales sell-out led to a better inventory level YoY (albeit still above 2019 in some regions, particularly APAC)



Gross margin showed slight YoY improvement again in Q2-23, expanding by +30 bps YoY to 77.8%. This was mainly driven by mix and pricing, partially offset by persistent high inflation

 

Focused promotion of the ’10 Most Loved’ products, including Camomile Face Cleanser, Vitamin E Day Cream, Ginger Shampoo and Edelweiss Serum, proved effective, with the share of business of the 10 SKUs combined growing from 14.2% to 17.6% compared to Q2-22

 

Despite the operating deleverage, Adjusted EBITDA margin improved by +210 bps YoY, at 5.4%, driven by the slight gross margin expansion and strict cost control (following the trend of previous quarters)

  

In connection with this, EBITDA adjustments of BRL 20 million were mostly related to severance and consultants hired to assist during this transformational process


As mentioned last quarter, The Body Shop is focusing on structural cost reduction and strict cost containment measures to drive a culture of cost discipline throughout the organization as we work to improve net revenue trends and focus on margin expansion and cash generation in 2023 and beyond

 




 

3. Social and environmental performance

(all actions refer to Natura &Co Group, unless stated otherwise)

 

Natura &Co’s greenhouse gas emissions reduction targets submitted in 2022 were approved by the Science Based Targets Initiative (SBTi). Our target is in line with the Paris Agreement’s 1.5°C trajectory. Natura & Co has committed to reduce absolute scope 1 and 2 GHG emissions by 42% by 2030 from a 2020 base year. Natura &Co has also committed to reducing absolute scope 3 GHG emissions from purchased goods and services, upstream transportation and distribution, and end-of-life treatment of sold products by 42% by 2030 from a 2020 base year.

 

At Natura &Co, we strongly believe in the possibility of reconciling development and nature. Natura &Co was present at the London Climate Action Week in June, engaging in multistakeholder dialogue and speaking on panels organized by partners such as The UN High-Level Climate Champions. We continued to engage in discussions regarding responsible policy engagement and the transition to an equitable, net-zero, nature-positive world by addressing and building bridges at meaningful global events such as COP 28.

 

All of our Business Units celebrated Pride and to mark Pride Month, The Body Shop’s #FreedomToBe campaign was launched in North America in support of Drag & 2SLGBTQ+ youth. To provide crucial safety and protection for the community, the brand continues to partner with the Equality Federation, (a national non-profit organization that works to advance pro-LGBTQ+ policies across the country) to pass The Equality Act in the US. In Canada, The Body Shop is partnering with It Gets Better Canada, a non-profit organization with a mission to uplift, empower, and connect lesbian, gay, bisexual, transgender, and queer youth around the globe through inspiring media programming, educational resources, international affiliates in 19 countries, and access to an arsenal of community-based service providers. On International Pride Day, Natura &Co Latin America hosted an inspiring panel discussion for employees on intersectionality. Aesop brought back its Queer Libraries to continue raising awareness of Pride by championing marginalized voices. Avon highlighted its Equity and Inclusion position which ensures every single associate, no matter where they work, feels safe and empowered to bring their whole selves to work. In some countries, this means that Avon will go beyond the legal minimum to ensure all different types of family structures and relationships are recognized and treated with the same support and respect.

 

Updates across our Business Units:


Natura &Co Latin America

Natura was recognized by Merco (Corporate Reputation Business Monitor) as the company with the best corporate reputation in Brazil in 2022 for the ninth consecutive year. Natura &Co Latin released its FY22 Annual Report, continuing to evolve its integrated framework with the latest version of the GRI and Value Reporting Foundation (SASB and IIRC) standards. This year for the first time, Natura &Co Latin America released an ESG Scorecard, a dynamic platform to navigate its indicators and information.

 

Avon International

Avon International announced its partnership with Cruelty Free International, the globally recognizable gold standard for cruelty-free products. For three decades, Avon International has been at the forefront of beauty brands against animal testing and now Avon Fragrance, Care and Anew products have received Leaping Bunny approval. Avon International CEO Angela Cretu received the prestigious WBCSD – World Business Council for Sustainable Development Leading Women Awards, which is recognizes female leaders who have made remarkable contributions to sustainability and the achievement of the Sustainable Development Goals (SDGs). Avon International released its FY22 Annual Report with comprehensive sustainability data, in line with our Commitment to Life Sustainability Vision. 

 

The Body Shop

The Body Shop was recognized for its Open Hiring Program as it received the Adyen Inclusion & Diversity Hero/Heroes Award at the UK Retail Week Awards in London, an event that celebrates corporate contributions within the retail industry through innovation, vision, resilience, and drive. The Body Shop joined other multinationals to address the largest refugee crisis since World War II by forming a partnership with Tent, an organization that seeks employment for refugees, committing to hire 200 refugees across its European operations over the next three years.  In Canada, The Body Shop secured a major win for the fight against animal testing with the passing of Bill C-47 that now bans the testing of cosmetics on animals. Through the Forever Against Animal Testing campaign, The Body Shop presented over 625,000 petition signatures on Parliament Hill, becoming the largest petition in Canada’s history since the Bill of Rights.

 

Aesop

The Aesop Foundation has also announced its most recent grant of USD$100,000 in support of the ACLU (American Civil Liberty Union) in partnership with the Americas. The ACLU Foundation works to defend freedom of expression, both in the courts and beyond. A partnership with the ACLU will directly support access to literature and the custodians of books nationwide via a campaign to support librarians.

 




 

4. Performance including Aesop


Profit and Loss by Business  
BRL million Consolidateda Natura & Co Latamb Avon International The Body Shop Aesop
Q2-23c Q2-22c Ch. % Q2-23c Q2-22c Ch. % Q2-23c Q2-22c Ch. % Q2-23 Q2-22 Ch. % Q2-23 Q2-22 Ch. %
Gross revenue 10,944.7 11,271.7 (2.9) 7,274.0 7,284.4 (0.1) 1,795.1 2,099.7 (14.5) 1,116.6 1,220.7 (8.5) 758.9 666.9 13.8
Net revenue 8,452.0 8,702.4 (2.9) 5,462.9 5,555.0 (1.7) 1,510.3 1,643.8 (8.1) 800.3 909.4 (12.0) 678.5 594.2 14.2
COGS (2,783.0) (3,234.7) (14.0) (1,956.9) (2,274.0) (13.9) (553.6) (678.2) (18.4) (177.5) (204.6) (13.2) (95.0) (77.9) 22.0
Gross profit 5,669.1 5,467.7 3.7 3,506.0 3,281.0 6.9 956.7 965.5 (0.9) 622.8 704.9 (11.6) 583.5 516.3 13.0
Selling, marketing and logistics expenses (3,869.6) (3,838.9) 0.8 (2,259.5) (2,167.3) 4.3 (701.8) (762.4) (7.9) (536.2) (604.1) (11.2) (372.2) (305.1) 22.0
Administrative, R&D, IT and projects expenses (1,512.4) (1,491.1) 1.4 (757.4) (756.6) 0.1 (346.6) (315.1) 10.0 (213.4) (232.8) (8.3) (195.0) (187.5) 4.0
Corporate expenses (83.6) (88.7) (5.7)            -              -   - - - - - - - - - -
Other operating income / (expenses), net (121.5) 93.6 (229.8) (20.4) 18.7 (208.9) (46.4) 111.1 (141.8) (29.2) (38.5) (24.1) (16.0) 2.2 (814.9)
Transformation / Integration / Group restructuring costs (238.2) (132.0) 80.4 (98.7) (99.9) (1.3) (138.8) (25.5) 443.6           -             -   -           -             -   -
Depreciation 673.3 629.7 6.9 239.0 226.0 5.8 169.5 168.6 0.6 179.3 164.6 8.9 85.4 70.5 21.1
EBITDA 516.1 490.7 5.2 609.0 501.8 21.4 (107.4) 142.2 (175.5) 23.3 (5.8) (499.2) 85.7 96.5 (11.2)
      -                        
Depreciation (673.3) (629.7) 6.9
Financial income / (expenses), net (432.6) (426.8) 1.4
Earnings before taxes (589.8) (565.8) 4.2
Income tax and social contribution (93.9) (135.1) (30.5)
Discontinued operationsd (48.3) (66.1) (26.9)
Consolidated net (loss) income (731.9) (767.0) (4.6)
Non-controlling interest 0.1 0.2 (76.9)
Net income (loss) attributable to controlling shareholders (731.9) (766.7) (4.5)
 
Gross margin 67.1% 62.8% 430 bps 64.2% 59.1% 510 bps 63.3% 58.7% 460 bps 77.8% 77.5% 30 bps 86.0% 86.9% -90 bps
Selling, marketing and logistics as % net revenue (45.8)% (44.1)% -170 bps (41.4)% (39.0)% -240 bps (46.5)% (46.4)% -10 bps (67.0)% (66.4)% -60 bps (54.9)% (51.3)% -360 bps
Admin., R&D, IT and projects exp. As % net revenue (17.9)% (17.1)% -80 bps (13.9)% (13.6)% -30 bps (22.9)% (19.2)% -370 bps (26.7)% (25.6)% -110 bps (28.7)% (31.6)% 290 bps
EBITDA margin 6.1% 5.6% 50 bps 11.1% 9.0% 210 bps (7.1)% 8.6% -1570 bps 2.9% (0.6)% 350 bps 12.6% 16.2% -360 bps
Net margin (8.7)% (8.8)% 10 bps - - - - - - - - -      
a Consolidated results include Natura &Co Latam, Avon International, The Body Shop and Aesop, as well as the Natura subsidiaries in the U.S., France and the Netherlands.
b Natura &Co Latam: includes Natura, Avon, TBS Brazil and Hispanic Latam, Aesop Brazil and &Co Pay 
c Includes PPA – Purchase Price Allocation effects
d Related to business separation at Avon North America 


AESOP

 

· As disclosed in the Material fact dated April 3rd, 2023, Natura &Co announced it had entered into a binding agreement to sell Aesop to L’Oréal for an enterprise value of US$ 2.525 billion. Closing is still expected to be in the third quarter of 2023 and Aesop has been classified as discontinued activities
  Operational KPIs
  Q2-23 Q1-23 Q2-22 Change vs. Q1-23 Change vs. Q2-22
Aesop (total) 403 397 376 6 27
Signature stores 293 289 275 4 18
Department stores 110 108 101 2 9



·

Revenues were BRL 759 million, up +16.4% in CC (and up +14.2% in BRL). All regions delivered double-digit YoY growth, except for the Americas, where, unlike other regions, there were no significant store openings to boost YoY growth

·

Asia’s revenue grew sequentially (+18% in Q2 vs +14% in Q1), driven partly by Korea returning to growth amid an improving macroeconomic environment and internal efforts to boost retail performance

·

Signature stores totaled 293 in Q2-23 (+18 LTM) and posted same-store sale growth of +8%

·

From a distribution channel perspective, retail and wholesale showed solid growth, partially offset by a softer e-commerce performance. Combined same store sales growth was +8% (including retail, department store concessions and Aesop.com)






Aesop (BLR million) P&L
Q2-23 Q2-22 Ch. %
Gross revenue 758.9 666.9 13.8
Net revenue 678.5 594.2 14.2
Constant currency     16.4
COGS (95.0) (77.9) 22.0
Gross profit 583.5 516.3 13.0
Gross margin 86.0% 86.9% -90 bps
Selling, marketing and logistics expenses (372.2) (305.1) 22.0
Administrative, R&D, IT and project expenses (195.0) (187.5) 4.0
Other operating income / (expenses), net (16.0) 2.2 (816.0)
Depreciation 85.4 70.5 21.1
EBITDA 85.7 96.5 (11.1)
EBITDA margin 12.6% 16.2% -360 bps
 
·

In line with previous trends, the fragrance category continued to significantly outperform Aesop’s overall top line growth

 

·

Gross margin was 86.0%, compared to 86.9% in Q2-22, impacted by unfavorable FX, channel mix and category mix shift in Asia

 

·

Adjusted EBITDA margin was 12.6%, down 360bps YoY, still pressured by planned investments to deliver sustainable future growth and some gross margin pressure. In addition, China is slightly pressuring profitability as we ramp up our store opening schedule

 

· These investments relate primarily to technology (fewer investments in supply chain this quarter in particular)





 

5. Capital Markets and Stock Performance

 

NTCO3 shares traded at BRL 16.74 at the end of Q2-23 on the B3 stock exchange, +23.4% in the quarter. Average Daily Trading Volume (ADTV) for the quarter was BRL 269.2 million, +12.1% vs Q2-22. NTCO traded at USD 6.98 at the end of Q2-23 on NYSE, +30.8% in the quarter.

 

On Jun 30, 2022, the Company’s market capitalization was BRL 21.2 billion, and the Company’s capital was comprised of 1,386,848,066 common shares.

 


 

6. Fixed income

    Below is a table with details of all public debt instruments outstanding per issuer as of June 30, 2023:


    Issuer

    Type

    Issuance

    Maturity

    Principal (million)

    Nominal Cost
    (per year)

       
     
    Debenture - 12th issue
     
     
    10/06/2022 09/15/2027 BRL 255.8 DI + 0.80 per year
      10/06/2022 09/15/2029 BRL 487.2 IPCA + 6.80 per year
    Natura Cosméticos S.A.  
    10/06/2022
    09/15/2030 BRL 102.3 IPCA + 6.90 per year
      09/15/2031 BRL 102.3 IPCA + 6.90 per year

    09/15/2032 BRL 102.3 IPCA + 6.90 per year
    Natura Cosméticos S.A. Commercial Notes 09/19/2022 09/19/2025 BRL 500.0 DI + 1.55 per year
    Natura &Co Luxembourg Holdings (Natura Lux) Club Loan 11/14/2022 11/14/2025 US$ 250.0 SOFR + 2.47%
    Natura Cosméticos S.A. Debenture - 11th issue 07/25/2022 07/21/2027 BRL 826.0 DI + 1.65 per year
    Natura Cosméticos S.A. Bond - 2nd issue (Sustainability Linked Bond) 05/03/2021 05/03/2028 US$ 1,000.0 (1) 4.13%
    Natura &Co Luxembourg Holdings (Natura Lux) Bonds 04/19/2022 04/19/2029 US$ 600.0 6.00%
    Avon Products, Inc. Unsecured Bonds 03/12/2013 03/15/2043 US$ 216.1 8.450%(2)

    (1) Principal and interests fully hedged (swapped to BRL). For more information, see the explanatory notes to the Company’s financial statements.

    (2) Coupon based on current credit ratings, governed by interest rate adjustment clause

     

    Ratings

     

    Below is a table with our current credit ratings:

     

    Natura &Co Holding S.A.

    Agency

    Global Scale

    National Scale

    Outlook

    Standard & Poor's BB AAA Stable
    Fitch Ratings BB AA+ Positive
    Moody's Ba3 - Negative
    Natura Cosméticos S.A.

    Agency

    Global Scale

    National Scale

    Outlook

    Standard & Poor's BB AAA Stable
    Fitch Ratings BB AA+ Positive
    Moody's Ba2 - Negative
    Avon International

    Agency

    Global Scale

    National Scale

    Outlook

    Standard & Poor's BB- - Stable
    Fitch Ratings BB - Positive
    Moody's Ba3 - Negative






     

    7. Appendix

    FREE CASH FLOW RECONCILIATION

     

    The correspondence between Free Cash Flow and Statements of Cash Flow is shown below:

     

    R$ million H1-23 H1-22 Free Cash Flow Reconciliation  
    CASH FLOW FROM OPERATING ACTIVITIES          
    Net (loss) income for the period (1,384.1) (1,409.1) (a) Net income  
    Adjustments to reconciliate net (loss) income for the period with net cash used in operating activities:          
    Depreciation and amortization 1,191.3 1,137.4 (b) Depreciation/amortization  
    Interest and exchange variation on short-term investments (383.2) (179.1) (c) Non-cash adjustments to net income   Free Cash Flow Cash Flow Reconciliation
    Earnings (loss) from swap and forward derivative contracts 764.4 559.0 (c)   Net income (loss) (a)
    Provision for tax, civil and labor risks 31.9 15.5 (c)   Depreciation and amortization (b)
    Inflation adjustment of judicial deposits  (13.3) (17.2) (c)   Non-cash adjustments to net income (c)
    Inflation adjustment of provision for tax, civil and labor risks 37.2 23.5 (c)   Adjusted net income  
    Income tax and social contribution 181.4 198.0 (c)   Decrease / (increase) in working capital (d)
    Income from sale and write-off of property, plant and equipment, lease and non-current assets held for sale 38.3 22.1 (c)   Inventories (d1)
    Interest and exchange rate variation on leases 79.5 108.9 (c)   Accounts payable (d3)
    Interest and exchange rate variation on borrowings, financing and debentures, net of acquisition costs 98.4 (39.6) (c)   Other assets and liabilities (d4)
    Inflation adjustment and exchange rate variation on other assets and liabilities 1.5 1.3 (c)   Income tax and social contribution (e)
    Impairment  11.1 0.0 (c)   Interest on debt and derivative settlement (f)
    Provision for stock option plans 23.2 144.2 (c)   Lease payments (g)
    Provision for losses with trade accounts receivables, net of reversals 317.8 315.1 (c)   Other operating activities (h)
    Provision for inventory losses, net of reversals 251.5 201.8 (c)   Cash from continuing operations  
    Reversal of provision for the provision for carbon credits (5.7) (6.8) (c)   Capex (i)
    Effect from hyperinflationary economy 178.2 179.4 (c)   Sale of assets (j)
              Free cash flow - continuing operations  
    Increase (Decrease) in:           Other financing and investing activities (l)
    Trade accounts receivable and related parties (495.4) (192.1) (d2) Accounts receivable    Operating activities - discontinued operations (m)
    Inventories (498.0) (153.4) (d1) Inventories   Payment of lease - principal - discontinued operations (n)
    Recoverable taxes (7.3) (9.8) (d4) Other Assets and Liabilities    Capex - discontinued operations (o)
    Other assets 37.6 32.0 (d4)   Cash balance variations
    Domestic and foreign trade accounts payable and related parties (412.4) (903.0) (d3) Accounts payable  
    Payroll, profit sharing and social charges, net (225.3) (292.0) (d4) Other Assets and Liabilities   
    Tax liabilities (158.2) (133.9) (d4)  
    Other liabilities (228.1) (178.9) (d4)  
    OTHER CASH FLOWS FROM OPERATING ACTIVITIES          
    Payment of income tax and social contribution (229.6) (254.0) (e) Income Tax and Social Contribuion  
    Release of judicial deposits 23.9 13.8 (h) Other Operating Activities   
    Payments related to tax, civil and labor lawsuits (30.7) (54.1) (h)  
    (Payments) proceeds due to settlement of derivative transactions (481.8) (256.7) (f) Interest on Debt and derivative settlement   
    Payment of interest on lease (82.4) (77.7) (g) Lease Payments  
    Payment of interest on borrowings, financing and debentures (471.2) (362.7) (f) Interest on Debt and derivative settlement   
    Discontinued Operations (115.9) 118.7 (m) Operating activities - discountinued operations   
    NET CASH (USED IN) OPERATING ACTIVITIES (1,956) (1,449)          
             
    CASH FLOW FROM INVESTING ACTIVITIES          
    Additions of property, plant and equipment and intangible (515.4) (449.8) (i) Capex  
    Proceeds from sale of property, plant and equipment, intangible and non-current assets held for sale 14.0 3.7 (j) Sale of Assets   
    Acquisition of short-term investments (4,760.1) (4,753.0) (l) Other financing and investing activities   
    Redemption of short-term investments 5,389.2 5,446.7 (l)  
    Redemption of interest on short-term investments 76.2 59.9 (l)  
    Investing activities - discontinued operations (108.1) (73.3) (o) Capex - discountinued operations   
    NET CASH GENERATED BY (USED IN) INVESTING ACTIVITIES 96 234          
             
    CASH FLOW FROM FINANCING ACTIVITIES          
    Repayment of lease - principal (393.7) (435.3) (g) Lease payments   
    Repayment of borrowings, financing and debentures – principal (118.8) (3,638.7) (l) Other financing and investing activities   
    New borrowings, financing, and debentures 654.9 4,727.0 (l)  
    Acquisition of treasury shares, net of receipt of option strike price 0.0 (120.3) (l)  
    Payment of dividends and interest on equity for the previous period (0) 0.0 (l)  
    Receipt of funds due to settlement of derivative transactions (39.4) 109.2 (l)  
    Capital Increase 0.1 2.7 (l)  
    Financing activities - discontinued operations (121.2) (91.5) (n) Payment of lease - discountinued operations  
    NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES (18) 553      
    Effect of exchange rate variation on cash and cash equivalents (42.8) (301.3) (k) Exchange Rate Effect   
    DECREASE IN CASH AND CASH EQUIVALENTS (1,921) (963)          
    Opening balance of cash and cash equivalents 4,195.7 4,007.3          
    Closing balance of cash and cash equivalents 2,275.1 3,043.8          
    DECREASE IN CASH AND CASH EQUIVALENTS (1,920.7) (963.4)          





    CONSOLIDATED BALANCE SHEET


    ASSETS (R$ million) Jun-23 Dec-22 LIABILITIES AND SHAREHOLDER'S EQUITY (R$ million) Jun-23 Dec-22
    CURRENT ASSETS CURRENT LIABILITIES
    Cash and cash equivalents            2,275.1          4,195.7 Borrowings, financing and debentures          362.7          331.2
    Short-term investments            1,180.4          1,800.4 Lease          607.6          878.4
    Trade accounts receivable            3,452.6          3,502.4 Trade accounts payable and reverse factoring operations       5,648.9       6,375.9
    Inventories            4,207.4          4,516.9 Dividends and interest on shareholders' equity payable              0.2              0.3
    Recoverable taxes            1,275.2             911.4 Payroll, profit sharing and social charges          941.3       1,277.0
    Income tax and social contribution                194.8             196.1 Tax liabilities           607.1          828.1
    Derivative financial instruments               268.0             235.1 Income tax and social contribution           173.6            70.3
    Other current assets               691.6             763.4 Derivative financial instruments          848.6       1,614.0
    Assets held for sale            2,726.6                 0.1 Provision for tax, civil and labor risks           419.1          463.7
    Total current assets         16,271.7       16,121.5 Other current liabilities       1,096.2       1,499.1
    Assets held for sale       1,246.9 0
    NON CURRENT ASSETS Total current liabilities    11,952.1    13,337.9
    Recoverable taxes               909.0          1,356.9
    Deferred income tax and social contribution            3,399.0          3,519.5 NON CURRENT LIABILITIES
    Judicial deposits                397.9             457.6 Borrowings, financing and debentures     13,026.1     13,261.1
    Derivative financial instruments                     -               773.3 Lease       1,539.1       2,392.3
    Short-term investments                 32.6               35.2 Payroll, profit sharing and social charges              9.3            26.2
    Other non-current assets            1,119.8          1,252.4 Tax liabilities           122.7          117.4
    Total long term assets           5,858.3         7,394.9 Deferred income tax and social contribution          898.4          934.4
    Property, plant and equipment             4,123.5          4,966.2 Derivative financial instruments          608.1          191.3
    Intangible          22,357.4        23,261.0 Provision for tax, civil and labor risks        1,152.0       1,322.2
    Right of use            1,982.6          2,941.9 Other non-current liabilities          725.4          751.6
    Total non-current assets         34,321.9       38,564.0 Total non-current liabilities    18,081.2    18,996.3
    SHAREHOLDERS' EQUITY
    Capital stock  12,484.5 12,484.4
    Treasury shares  (196.5) (262.4)
    Capital reserves 10,498.1 10,540.9
    Accumulated losses (3,378.7) (1,994.6)
    Other comprehensive income 1,136.5 1,564.3
    Equity attributable to owners of the Company 20,543.9 22,332.7
    Non-controlling interest in shareholders' equity of subsidiaries 16.3 18.5
    TOTAL ASSETS       50,593.5      54,685.5 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY   50,593.5   54,685.4


    CONSOLIDATED INCOME STATEMENT- INCLUDING PURCHASE PRICE ALLOCATION (PPA) AMORTIZATION

     

    R$ million Q2-23 Q2-22 Ch. % H1-23 H1-22 Ch. %
    NET REVENUE 7,773.5 8,108.2 (4.1) 15,093.7 15,719.2 (4.0)
    Cost of Products Sold (2,687.9) (3,093.4) (13.1) (5,182.6) (6,039.6) (14.2)
    GROSS PROFIT 5,085.6 5,014.8 1.4 9,911.1 9,679.6 2.4
    OPERATING EXPENSES
    Selling, Marketing and Logistics Expenses (3,395.2) (3,446.6) (1.5) (6,499.9) (6,729.2) (3.4)
    Administrative, R&D, IT and Project Expenses (1,401.0) (1,541.9) (9.1) (2,782.0) (2,900.2) (4.1)
    Impairment losses on trade receivables (102.2) (150.6) (32.2) (317.8) (313.4) 1.4
    Other Operating Expenses, Net (319.3) (40.7) 685.5 (416.0) (101.1) 311.4
    (LOSS) FROM OPERATIONS BEFORE FINANCIAL RESULT (132.1) (164.9) (19.9) (104.7) (364.3) (71.3)
    Financial Income 1,854.6 1,934.1 (4.1) 2,860.3 3,272.3 (12.6)
    Financial Expenses (2,256.7) (2,364.5) (4.6) (3,738.7) (4,063.4) (8.0)
    (LOSS) BEFORE INCOME TAX AND SOCIAL CONTRIBUTION (534.2) (595.4) (10.3) (983.1) (1,155.4) (14.9)
    Income Tax and Social Contribution (98.6) (128.1) (23.0) (181.4) (198.0) (8.4)
    (LOSS) INCOME FROM CONTINUED OPERATIONS (632.8) (723.5) (12.5) (1,164.5) (1,353.5) (14.0)
    Income (Loss) from discontinued operations (99.1) (43.5) 127.7 (219.6) (55.7) 294.3
    (LOSS) INCOME FOR THE PERIOD (731.9) (767.0) (4.6) (1,384.1) (1,409.1) (1.8)
    Attributable to controlling shareholders (731.9) (766.7) (4.5) (1,384.3) (1,409.8) (1.8)
    Attributable to non-controlling shareholders (0.1) (0.2) (76.6) 0.2 0.7 (67.8)


    PURCHASE PRICE ALLOCATION (PPA) AMORTIZATION

     

    R$ million Q2-23 Q2-22 H1-23 H1-22
    Net Revenue             -               -               -               -  
    Cost of Products Sold (1.9) (1.7) (3.4) (3.7)
    Gross Profit (1.9) (1.7) (3.4) (3.7)
    Selling, Marketing and Logistics Expenses (62.3) (63.4) (126.6) (129.6)
    Administrative, R&D, IT and Project Expenses (71.9) (66.8) (147.4) (136.1)
    Other Operating Income (Expenses), Net (5.0) 4.6 23.7 53.6
    Financial Income/(Expenses), net (5.0) 14.6 10.8 39.1
    Income Tax and Social Contribution (27.6) (39.7) (11.2) (35.6)
    LOSS FROM CONTINUED OPERATIONS (173.7) (152.4) (254.2) (212.4)
    Depreciation impact (136.1) (132.6) (277.5) (282.0)






     CONSOLIDATED STATEMENT OF CASH FLOW


    R$ million H1-23 H1-22
    CASH FLOW FROM OPERATING ACTIVITIES
    Net (loss) income for the period (1,384.1) (1,409.1)
    Adjustments to reconciliate net (loss) income for the period with net cash used in operating activities:
    Depreciation and amortization 1,191.3 1,137.4
    Interest and exchange variation on short-term investments (383.2) (179.1)
    Earnings (loss) from swap and forward derivative contracts 764.4 559.0
    Provision for tax, civil and labor risks 31.9 15.5
    Inflation adjustment of judicial deposits  (13.3) (17.2)
    Inflation adjustment of provision for tax, civil and labor risks 37.2 23.5
    Income tax and social contribution 181.4 198.0
    Income from sale and write-off of property, plant and equipment, lease and non-current assets held for sale 38.3 22.1
    Interest and exchange rate variation on leases 79.5 108.9
    Interest and exchange rate variation on borrowings, financing and debentures, net of acquisition costs 98.4 (39.6)
    Inflation adjustment and exchange rate variation on other assets and liabilities 1.5 1.3
    Impairment  11.1 0.0
    Provision for stock option plans 23.2 144.2
    Provision for losses with trade accounts receivables, net of reversals 317.8 315.1
    Provision for inventory losses, net of reversals 251.5 201.8
    Reversal of provision for the provision for carbon credits (5.7) (6.8)
    Effect from hyperinflationary economy 178.2 179.4
    Increase (Decrease) in:
    Trade accounts receivable and related parties (495.4) (192.1)
    Inventories (498.0) (153.4)
    Recoverable taxes (7.3) (9.8)
    Other assets 37.6 32.0
    Domestic and foreign trade accounts payable and related parties (412.4) (903.0)
    Payroll, profit sharing and social charges, net (225.3) (292.0)
    Tax liabilities (158.2) (133.9)
    Other liabilities (228.1) (178.9)
    OTHER CASH FLOWS FROM OPERATING ACTIVITIES
    Payment of income tax and social contribution (229.6) (254.0)
    Release of judicial deposits 23.9 13.8
    Payments related to tax, civil and labor lawsuits (30.7) (54.1)
    (Payments) proceeds due to settlement of derivative transactions (481.8) (256.7)
    Payment of interest on lease (82.4) (77.7)
    Payment of interest on borrowings, financing and debentures (471.2) (362.7)
    Discontinued Operations (115.9) 118.7
    NET CASH (USED IN) OPERATING ACTIVITIES (1,956) (1,449)
    CASH FLOW FROM INVESTING ACTIVITIES
    Additions of property, plant and equipment and intangible (515.4) (449.8)
    Proceeds from sale of property, plant and equipment, intangible and non-current assets held for sale 14.0 3.7
    Acquisition of short-term investments (4,760.1) (4,753.0)
    Redemption of short-term investments 5,389.2 5,446.7
    Redemption of interest on short-term investments 76.2 59.9
    Investing activities - discontinued operations (108.1) (73.3)
    NET CASH GENERATED BY (USED IN) INVESTING ACTIVITIES 96 234
    CASH FLOW FROM FINANCING ACTIVITIES
    Repayment of lease - principal (393.7) (435.3)
    Repayment of borrowings, financing and debentures – principal (118.8) (3,638.7)
    New borrowings, financing, and debentures 654.9 4,727.0
    Acquisition of treasury shares, net of receipt of option strike price 0.0 (120.3)
    Payment of dividends and interest on equity for the previous period (0) 0.0
    Receipt of funds due to settlement of derivative transactions (39.4) 109.2
    Capital Increase 0.1 2.7
    Financing activities - discontinued operations (121.2) (91.5)
    NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES (18) 553
    Effect of exchange rate variation on cash and cash equivalents (42.8) (301.3)
    DECREASE IN CASH AND CASH EQUIVALENTS (1,921) (963)
    Opening balance of cash and cash equivalents 4,195.7 4,007.3
    Closing balance of cash and cash equivalents 2,275.1 3,043.8
    DECREASE IN CASH AND CASH EQUIVALENTS (1,920.7) (963.4)





                            
     
    8. Conference call and webcast

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    9. Glossary

     

    Abihpec: Brazilian Association of the Personal Hygiene, Perfumery and Cosmetics Industry

    ADR: An American Depositary Receipt is a negotiable certificate issued by a U.S. depository bank representing a specified number of shares of a non-U.S. company stock.

    ADS: The individual issuance of shares in a U.S. stock exchange by a non-U.S. company is referred to as American Depositary Shares (ADS)

    Adjusted EBITDA: Excludes effects that are not considered usual, recurring or not-comparable between the periods under analysis

    APAC: Asia and Pacific

    Avon representatives: Self-employed resellers who do not have a formal labor relationship with Avon

    B3: Brazilian Stock Exchange

    Benefit Sharing: In accordance with Natura’s Policy for the Sustainable Use of Biodiversity and Associated Traditional Knowledge, benefits are shared whenever we perceive various forms of value in the access gained. Therefore, one of the practices that defines the way in which these resources are divided is to associate payments with the number of raw materials produced from each plant as well as the commercial success of the products in which these raw materials are used

    BPS: Basis Points; a basis points is equivalent to one percentage point * 100

    Brand Power: A methodology used by Natura &Co to measure how its brands are perceived by consumers, based on metrics of significance, differentiation and relevance.

    BRL: Brazilian Reais

    CDI: The overnight rate for interbank deposits

    CEE: Central and Eastern Europe

    CFT: Cosmetics, Fragrances and Toiletries Market (CFT = Fragrances, Body Care and Oil Moisture, Make-up (without Nails), Face Care, Hair Care (without Colorants), Soaps, Deodorants, Men’s Grooming (without Razors) and Sun Protection

    COGS: Costs of Goods Sold

    Constant currency (“CC) or constant exchange rates: when exchange rates used to convert financial figures into a reporting currency are the same for the years under comparison, excluding foreign currency fluctuation effects

    CO2e: Carbon dioxide equivalent; for any quantity and type of greenhouse gas, CO2e signifies the amount of CO2 which

    would have the equivalent global warming impact.

    EBITDA: Earnings Before Interests, Tax, Depreciation and Amortization

    EMEA: Europe, Middle East and Africa

    EP&L: Environmental Profit & Loss

    Foreign currency translation: conversion of figures from a foreign currency into the currency of the reporting entity

    G&A: General and administrative expenses

    GHG: Greenhouse gases

    ICON: Consumer Stock Index of the B3 stock exchange, designed to track changes in the prices of the more actively traded and better representative cyclical and non-cyclical consumer stocks

    Innovation Index: Share in the last 12 months of the sale of products launched in the last 24 months

    IBOV: Ibovespa Index is the main performance indicator of the stocks traded in B3 and lists major companies in the Brazilian capital market

    IFRS – International Financial Reporting Standards

    Kantar: Data, insights and consulting company with global presence

    Hispanic Latam: Often used to refer to the countries in Latin America, excluding Brazil

    LFL: Like-for-Like, applicable to measure comparable growth

    Natura Consultant: Self-employed resellers who do not have a formal labor relationship with Natura

    Natura Crer Para Ver Program (CPV): Special line of non-cosmetic products whose profits are transferred to the Natura Institute, in Brazil, and invested by Natura in social initiatives in the other countries where we operate. Our consultants promote these sales to benefit society and do not obtain any gains.

    Natura Institute: Is a nonprofit organization created in 2010 to strengthen and expand our Private Social Investment initiatives. The institute has enabled us to leverage our efforts and investments in actions that contribute to the quality of public education

    NYSE: New York Stock Exchange

    P&L: Profit and loss

    PP: Percentage point

    PPA: Purchase Price Allocation - effects of the fair market value assessment as a result of a business combination

    Profit Sharing: The share of profit allocated to employees under the profit-sharing program

    SEC: The U.S. Securities and Exchange Commission (SEC) is an independent federal government regulatory agency responsible for protecting investors, maintaining fair and orderly functioning of the securities markets, and facilitating capital formation

    SG&A: Selling, general and administrative expenses

    SM&L: Selling, marketing and logistics expenses

    SLB: Sustainability Linked Bond

    SPT: Sustainability Performance Targets

    SSS: Same-Store-Sales

    Supplier Communities: The communities of people involved in small–scale farming and extraction activities in a variety of locations in Brazil, especially in the Amazon Region, who extract the inputs used in our products from the social and biodiversity. We form production chains with these communities that are based on fair prices, the sharing of benefits gained from access to the genetic heritage and associated traditional knowledge and support for local sustainable development projects. This business model has proven effective in generating social, economic and environmental value for Natura and for the communities.

    Synergies: Synergy is the concept that the value and performance of two companies combined will be greater than the sum of the separate individual parts.

    TBS: The Body Shop.

    TMEA: Turkey, Middle East and Africa

    UNI: Underlying Net Income. 

    WE: Western Europe

     



                           

     
    10. Disclaimer


     

    EBITDA is not a measure under BR GAAP and does not represent cash flow for the periods presented. EBITDA should not be considered an alternative to net income as an indicator of operating performance or an alternative to cash flow as an indicator of liquidity. EBITDA does not have a standardized meaning and the definition of EBITDA used by Natura may not be comparable with that used by other companies. Although EBITDA does not provide under BR GAAP a measure of cash flow, Management has adopted its use to measure the Company’s operating performance. Natura also believes that certain investors and financial analysts use EBITDA as an indicator of performance of its operations and/or its cash flow.

     

    This report contains forward-looking statements. These forward-looking statements are not historical fact, but rather reflect the wishes and expectations of Natura’s management. Words such as “anticipate,” “wish,” “expect,” “foresee,” “intend,” “plan,” “predict,” “project,” “desire” and similar terms identify statements that necessarily involve known and unknown risks. Known risks include uncertainties that are not limited to the impact of price and product competitiveness, the acceptance of products by the market, the transitions of the Company’s products and those of its competitors, regulatory approval, currency fluctuations, supply and production difficulties and changes in product sales, among other risks. This report also contains certain pro forma data, which are prepared by the Company exclusively for informational and reference purposes and as such are unaudited. This report is updated up to the present date and Natura does not undertake to update it in the event of new information and/or future events.

     

    Investor Relations Team

    ri@natura.net



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    Second-Quarter 2023 Results August 15th,2023 Second-Quarter

     

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    This presentation may contain forward-looking statements. Such statements are not statements of historical fact and reflect the beliefs and expectations of Natura &Co’s management.The words “anticipate," "wishes,“ "expects," "estimates," "intends," "forecasts," "plans," "predicts," "projects," "targets" and similar words are intended to identify these statements, which necessarily involve known and unknown risks and uncertainties. Known risks and uncertainties include, but are not limited to, the impact of competitive products and pricing, market acceptance of products, product transitions by the Company and its competitors, regulatory approval, currency fluctuations, production and supply difficulties, changes in product sales mix, and other risks. This presentation also may include pro-forma and adjusted information prepared by the Company for information and reference purposes only, which has not been audited. Forwardlooking statements speak only as of the date they are made, and the Company does not undertake any obligation to update them in light of new information or future developments. https://ri.naturaeco.com/en Second-Quarter

     

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    3. Continued focus on cash conversion • Further improvement in operating working capital dynamics… • …partially offsetting seasonal cash consumption in the quarter 1. Improvement in adjusted EBITDA, mainly driven by gross margin • Net Revenue: +1.9% in constant currency (CC) • Gross Margin: +430 bps • Adj. EBITDA margin: +230 bps 2. Top Line Performance of our brands • Growth in CC at Natura &Co Latam, driven by Natura brand • Improving fundamentals at Avon International • Persistent challenges at The Body Shop 4. Further advances in ESG • GHG emissions targets approved by SBTi

     

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    Consolidated Financial Performance Guilherme Castellan, CFO


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    Natura &Co: Sales growth in constant currencyNet Revenue (BRL million) Highlights • Strong performance by the Natura brand • Continuous improvement at Avon international Partially offset by: • Challenges at The Body Shop • Significant decrease in Home & Style, as expected 5 Natura &Co: Sales growth in constant currency The Body Shop -12.5% at CC -12.0% in BRL Avon International -1.3% at CC -8.1% in BRL Natura &Co Latam +5.8% at CC -1.7% in BRL +1.9% CCEarnings Presentation| Q2-23


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    Expansion in adjusted EBITDA margin across all businesses Q2-23 Consolidated Adjusted EBITDA Margin Highlights Strong Gross Margin improvements • Strict cost control Partially offset by: • Planned investments at Natura brand • Deleverage in Avon Hispanic Latam and • Investment in lead markets and phasing of expenses at Avon International Earnings Presentation| Q2-23


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    Underlying net income (UNI) and net income Net Income to Underlying Net Income (UNI) Reconciliation Q2-23 (BRL million) Main Highlights Higher EBITDA Partially offset by: • High Integration and transformation cost, and • Higher losses from discontinued operations – specially impacted by lower margin at Aesop Earnings Presentation| Q2-23


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    Operating Working Capital improved at all BUs Highlights Improving operating working capital: • Improved at all BUs, even with solid growth of Natura brand Partially offset by: • Other assets and liabilities given further investments linked to transformation and restructuring plans Capex impacted by phasing between quarters Earnings Presentation| Q2-23


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    Continued liability management Q2-23 BRL 3.7 billion Cash balance at period-end 4.17x Group net debt-to-EBITDA ratio Repayment of Avon’s 2043 bond (~90%) through a tender offer for a value of US$ 246 million Net debt and net debt-to-EBITDA ratio (BRL billion) Amortization schedule (BRL billion) (a) Gross debt excludes PPA impacts and excludes lease agreements (b) Excluding foreign currency hedging and including Avon’s Bond 2043 Earnings Presentation| Q2-23


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    Natura &Co Latam Financial Performance


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    Natura Beauty: Natura &Co Latam: Solid double-digit growth in CC at Natura brand, partially offset by Home & Style and, to a lesser extent, Avon brand Net Revenue (BRL million) 11 • Brazil: Strong campaigns for Mother’s day and Valentine’s day • Hispanic: Ex-Argentina, revenue was up mid-single digits in CC, mainly driven by an acceleration in Peru and Colombia Avon Beauty: • Brazil and Hispanic: • Distribution channel hit, as expected, amid the roll-out preparations for Wave 2… • …while CFT productivity improved -1.7% Home & Style: • Preparations for the roll-out of Wave 2 and actual roll-out in Peru and Colombia, as expected +5.8%CC Home & Style Hispanic -39.9% at CC Home & Style Brazil -28.5% at CC Avon CFT Hispanic -5.6% at CC Avon CFT Brazil -1.8% in CC Natura CFT Hispanic +30.0% at CC Natura CFT Brazil +14.7% in CC Earnings Presentation| Q2-23


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    13.3% Adj. EBITDA margin, mainly driven by strong gross margin improvement Adjusted EBITDA¹ and Adjusted EBITDA margin (BRL million) 10.8% Margin 13.3% 601.7 727 1 Excluding effects that are not considered recurring nor comparable between the periods under analysis, such as: Integration costs and net non-recurring other (income)/expenses Main highlights 510 bps improvement in Gross Margin Partially offset by: SG&A investments related to marketing and R&D expenses at Natura brand Deleverage at Avon Hispanic Latam


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    Avon International Financial Performance


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    Avon International: Broadly stable top line combined with improving profitability Net Revenue (BRL million) -1.3% CC 1,643.8 -8.1 1,510.3 Revenue: Beauty category up +3% YoY Steep decline of Home & Style amid the planned portfolio reduction of more than 50% of SKUs Adjusted EBITDA¹ and adjusted EBITDA margin (BRL million, %) 3.3% Margin 4.4% 54.1 66.3 1 Excluding effects that are not considered recurring nor comparable between the periods under analysis, such as transformation costs Adjusted EBITDA: Gross margin expansion of 460bps, driven by pricing and positive product mix partially offset by: Investments in lead markets Phasing of expenses

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    The Body Shop Financial Performance

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    The Body Shop: Margin improvement YoY despite top-line challenges Net Revenue (BRL million) Adjusted EBITDA¹ and adjusted EBITDA margin (BRL million, %) -12.5%CC 909.4 -12.0% 800.3 3.3% Margin 5.4% 30.5 43.4 1 Excluding effects that are not considered recurring nor comparable between the periods under analysis, such as restructuring business unit Revenue: Core business distribution channels (stores, e-commerce and franchise) showed mid single-digit decline in CC The Body Shop at Home still declining sharply The Body Shop: Margin improvement YoY despite top-line challenges Net Revenue (BRL million) Adjusted EBITDA¹ and adjusted EBITDA margin (BRL million, %) 16 Adjusted EBITDA: Despite operating deleverage, margin improving YoY, driven by: Slight gross margin expansion Strict cost control

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    Closing Remarks Fábio Barbosa

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    Key takeaways Strengthening balance sheet, addressed by Aesop closing in Q3 Continuous focus on profitability and cash conversion 1. Unlocking sustainable shareholder value … …through our triple bottom line agenda Wave 2 underway, launch in Brazil in Q3 2. Further simplification and turnaround of international assets 3. Strengthening balance sheet, addressed by Aesop closing in Q3 4. Continuous focus on profitability and cash conversion

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    Thank you

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    Appendix Q2 - 23

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    Debt Profile Q2-23 by type* 14% 4 % 15% 67% Bonds Debentures Commercial Notes Working Capital Q2-23 by currency* 44% 56% BRL USD

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    Net Revenue Breakdown by Channel (%) Digital Retail (own stores + Franchise) Wholesale Traditional Direct Selling AVON NATURA THE BODY SHOP Traditional Direct Selling Digital Retail (own stores + Franchise) Wholesale Traditional Direct Selling Digital Retail (own stores + Franchise) Wholesale Traditional Direct Selling Digital Retail (own stores + Franchise) Wholesale 3% 7% 90% 4% 6% 90% 1% 1% 5% 93% 1% 1% 5% 93% 2% 77% 11% 11% 2% 81% 12% 6%

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