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Segment Information (Tables)
6 Months Ended
Jun. 30, 2022
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information
The following tables include a reconciliation of segment revenues, cost of revenues, and gross profits to loss before income taxes (in thousands):
Three Months Ended June 30, 2022
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$4,334 $33,283 $— $37,617 
Services and other— — 2,983 2,983 
Subscription, transaction, and services revenues4,334 33,283 2,983 40,600 
Reimbursable costs8,676 — — 8,676 
Total revenues13,010 33,283 2,983 49,276 
Cost of revenues:
Cost of subscription, transaction, and services revenue1,583 4,846 4,721 11,150 
Cost of reimbursable costs8,676 — — 8,676 
Total cost of revenues10,259 4,846 4,721 19,826 
Gross profit:
Total segment gross profit (loss)$2,751 $28,437 $(1,738)$29,450 
Total segment gross margin21 %85 %(58)%60 %
Subscription, transaction, and services gross margin63 %85 %(58)%73 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses42,682 
Depreciation and amortization2,166 
Impairment and restructuring30 
Other expense78 
Loss before income taxes$(15,506)
Three Months Ended June 30, 2021
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$4,490 $24,582 $— $29,072 
Services and other— — 2,517 2,517 
Subscription, transaction, and services revenues4,490 24,582 2,517 31,589 
Reimbursable costs8,643 — — 8,643 
Total revenues13,133 24,582 2,517 40,232 
Cost of revenues:
Cost of subscription, transaction, and services revenue1,900 3,679 3,781 9,360 
Cost of reimbursable costs8,643 — — 8,643 
Total cost of revenues10,543 3,679 3,781 18,003 
Gross profit:
Total segment gross profit (loss)$2,590 $20,903 $(1,264)$22,229 
Total segment gross margin20 %85 %(50)%55 %
Subscription, transaction, and services gross margin58 %85 %(50)%70 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses31,728 
Depreciation and amortization1,359 
Other income(133)
Loss before income taxes$(10,725)
Six Months Ended June 30, 2022
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$8,575 $63,144 $— $71,719 
Services and other— — 5,930 5,930 
Subscription, transaction, and services revenues8,575 63,144 5,930 77,649 
Reimbursable costs17,258 — — 17,258 
Total revenues25,833 63,144 5,930 94,907 
Cost of revenues:
Cost of subscription, transaction, and services revenue3,174 9,425 8,875 21,474 
Cost of reimbursable costs17,258 — — 17,258 
Total cost of revenues20,432 9,425 8,875 38,732 
Gross profit:
Total segment gross profit (loss)$5,401 $53,719 $(2,945)$56,175 
Total segment gross margin21 %85 %(50)%59 %
Subscription, transaction, and services gross margin63 %85 %(50)%72 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses83,231 
Depreciation and amortization4,027 
Impairment and restructuring13,884 
Other expense(10)
Loss before income taxes$(44,957)
Six Months Ended June 30, 2021
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$8,988 $50,267 $— $59,255 
Services and other— — 5,453 5,453 
Subscription, transaction, and services revenues8,988 50,267 5,453 64,708 
Reimbursable costs17,460 — — 17,460 
Total revenues26,448 50,267 5,453 82,168 
Cost of revenues:
Cost of subscription, transaction, and services revenue3,826 7,391 7,396 18,613 
Cost of reimbursable costs17,460 — — 17,460 
Total cost of revenues21,286 7,391 7,396 36,073 
Gross profit:
Total segment gross profit (loss)$5,162 $42,876 $(1,943)$46,095 
Total segment gross margin20 %85 %(36)%56 %
Subscription, transaction, and services gross margin57 %85 %(36)%71 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses64,107 
Depreciation and amortization2,719 
Other income12,696 
Loss before income taxes$(33,427)