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Segment Information (Tables)
3 Months Ended
Mar. 31, 2022
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information
The following tables include a reconciliation of segment revenues, cost of revenues, and gross profits to loss before income taxes (in thousands):
Three Months Ended March 31, 2022
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$4,241 $29,861 $— $34,102 
Services and other— — 2,947 2,947 
Subscription, transaction, and services revenues4,241 29,861 2,947 37,049 
Reimbursable costs8,582 — — 8,582 
Total revenues12,823 29,861 2,947 45,631 
Cost of revenues:
Cost of subscription, transaction, and services revenue1,549 4,602 4,174 10,325 
Cost of reimbursable costs8,582 — — 8,582 
Total cost of revenues10,131 4,602 4,174 18,907 
Gross profit:
Total segment gross profit (loss)$2,692 $25,259 $(1,227)$26,724 
Total segment gross margin21 %85 %(42)%59 %
Subscription, transaction, and services gross margin63 %85 %(42)%72 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses40,549 
Depreciation and amortization1,861 
Impairment and restructuring13,854 
Other income(88)
Loss before income taxes$(29,452)
Three Months Ended March 31, 2021
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$4,498 $25,685 $— $30,183 
Services and other— — 2,936 2,936 
Subscription, transaction, and services revenues4,498 25,685 2,936 33,119 
Reimbursable costs8,817 — — 8,817 
Total revenues13,315 25,685 2,936 41,936 
Cost of revenues:
Cost of subscription, transaction, and services revenue1,926 3,711 3,616 9,253 
Cost of reimbursable costs8,817 — — 8,817 
Total cost of revenues10,743 3,711 3,616 18,070 
Gross profit:
Total segment gross profit (loss)$2,572 $21,974 $(680)$23,866 
Total segment gross margin19 %86 %(23)%57 %
Subscription, transaction, and services gross margin57 %86 %(23)%72 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses32,379 
Depreciation and amortization1,360 
Other expense12,829 
Loss before income taxes$(22,702)