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Operating Segment and Enterprise Wide Reporting (Tables)
12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information
The following tables include a reconciliation of segment revenues, cost of revenues, and gross profits to loss before income taxes (in thousands):
Year Ended December 31, 2021
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$17,444 $103,877 $— $121,321 
Services and other— — 10,253 10,253 
Subscription, transaction, and services17,444 103,877 10,253 131,574 
Reimbursable costs34,831 — — 34,831 
Total revenues52,275 103,877 10,253 166,405 
Cost of revenues:
Cost of subscription, transaction, and services revenue6,880 15,429 14,734 37,043 
Cost of reimbursable costs34,831 — — 34,831 
Total cost of revenues41,711 15,429 14,734 71,874 
Gross profit:
Total segment gross profit (loss)$10,564 $88,448 $(4,481)$94,531 
Total segment gross margin20 %85 %(44)%57 %
Subscription, transaction, and services gross margin61 %85 %(44)%72 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses138,033 
Depreciation and amortization5,516 
Interest, loss on extinguishment of debt, changes in fair value of financial instruments, and other expenses12,295 
Loss before income taxes$(61,313)
Year Ended December 31, 2020
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$18,445 $81,164 $— $99,609 
Services and other— — 8,960 8,960 
Subscription, transaction, and services18,445 81,164 8,960 108,569 
Reimbursable costs37,116 — — 37,116 
Total revenues55,561 81,164 8,960 145,685 
Cost of Revenues:
Cost of subscription, transaction, and services revenue8,492 12,571 11,468 32,531 
Cost of reimbursable costs37,116 — — 37,116 
Total cost of revenues45,608 12,571 11,468 69,647 
Gross profit:
Total segment gross profit (loss)$9,953 $68,593 $(2,508)$76,038 
Total segment gross margin18 %85 %(28)%52 %
Subscription, transaction, and services gross margin54 %85 %(28)%70 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses82,076 
Depreciation and amortization5,624 
Interest, loss on extinguishment of debt, changes in fair value of financial instruments, and other expenses5,161 
Loss before income taxes$(16,823)
Year Ended December 31, 2019
PrintSoftware and PaymentsAll otherConsolidated
Revenues:
Subscription and transaction$20,612 $68,864 $— $89,476 
Services and other— — 6,984 6,984 
Subscription, transaction, and services20,612 68,864 6,984 96,460 
Reimbursable costs40,008 — — 40,008 
Total revenues60,620 68,864 6,984 136,468 
Cost of Revenues:
Cost of subscription, transaction, and services revenue9,642 11,900 10,473 32,015 
Cost of reimbursable costs40,008 — — 40,008 
Total cost of revenues49,650 11,900 10,473 72,023 
Gross profit:
Total segment gross profit (loss)$10,970 $56,964 $(3,489)$64,445 
Total segment gross margin18 %83 %(50)%47 %
Subscription, transaction, and services gross margin53 %83 %(50)%67 %
Unallocated amounts:
Sales, marketing, research, development, and administrative expenses79,680 
Depreciation and amortization5,881 
Interest, loss on extinguishment of debt, changes in fair value of financial instruments, and other expenses1,527 
Loss before income taxes$(22,643)