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Property and Equipment, net (FY) (Tables)
9 Months Ended 12 Months Ended
Sep. 30, 2021
Dec. 31, 2020
Property, Plant and Equipment [Abstract]    
Property and Equipment, Net

Property and equipment, net consists of the following (in thousands):
 
   
September 30,
2021
   
December 31,
2020
 
Assets held under capital leases
  $ 3,776     $ 3,752  
Computer, print and mail equipment
    9,151
      7,998
 
Furniture and fixtures
    4,072
      4,073
 
Leasehold improvements
    12,133
      12,120
 
Software
    1,580
      1,437
 
Vehicles
    95
      115
 
Internal software development
    3,025
      2,644
 
Construction in progress
    33
      79
 
Total property and equipment
    33,865
      32,218
 
Less: accumulated depreciation and amortization
    (17,912 )     (15,568 )
Total property and equipment, net
  $ 15,953     $ 16,650  

Property and equipment, net consists of the following as of December 31 of each year:


   
2020
   
2019
 
Assets held under capital leases – computer, print and mail equipment and software
 
$
3,752
   
$
3,746
 
Computer, print and mail equipment
   
7,998
     
7,043
 
Furniture and fixtures
   
4,073
     
4,040
 
Leasehold improvements
   
12,120
     
12,071
 
Software
   
1,437
     
1,349
 
Vehicles
   
115
     
115
 
Internal software development
   
2,644
     
2,067
 
Construction in progress
   
79
     
24
 
Total property and equipment
   
32,218
     
30,455
 
Less: accumulated depreciation and amortization
   
(15,568
)
   
(12,170
)
Total
 
$
16,650
   
$
18,285