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Summary of Significant Accounting Policies - Narrative (Details) - USD ($)
1 Months Ended 3 Months Ended 9 Months Ended 12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Apr. 30, 2022
Dec. 31, 2022
Sep. 30, 2022
Mar. 31, 2022
Sep. 30, 2022
Dec. 31, 2022
Mar. 26, 2022
Dec. 31, 2021
Jan. 01, 2022
Oct. 31, 2021
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]                        
Restricted cash $ 0 $ 18,600,000   $ 0       $ 0   $ 18,600,000    
Allowance for doubtful accounts $ 16,200,000 19,000,000   16,200,000       16,200,000   19,000,000    
Concentration Risk [Line Items]                        
Impairment charge for intangible assets               17,628,000   0    
Impairment charge                   0    
Impairment, long-lived asset, held-for-use               $ 2,100,000   0    
Impairment, Long-Lived Asset, Held-for-Use, Statement of Income or Comprehensive Income [Extensible Enumeration]               Goodwill and intangible asset impairment        
Impairment charge for goodwill   297,900,000     $ 89,100,000     $ 94,643,000   297,930,000    
Goodwill           $ 5,500,000   5,403,000        
Payments for repurchase of stock               18,521,000   0    
Research and development       $ 1,944,000     $ 5,944,000 7,888,000   7,644,000    
Advertising expense               $ 2,900,000   3,200,000    
Operating Lease, Liability, Statement of Financial Position [Extensible Enumeration] Lease liabilities, current, Lease liabilities, noncurrent     Lease liabilities, current, Lease liabilities, noncurrent       Lease liabilities, current, Lease liabilities, noncurrent     Lease liabilities, current, Lease liabilities, noncurrent  
Operating lease right-of-use assets $ 7,213,000 0   $ 7,213,000       $ 7,213,000   0 $ 7,200,000  
Present value of lease liabilities 9,515,000     9,515,000       9,515,000     $ 8,200,000  
SaaS And Hosting                        
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]                        
Allowance for doubtful accounts 15,600,000 18,900,000   15,600,000       15,600,000   18,900,000    
Subscription Based Services                        
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]                        
Allowance for doubtful accounts 600,000 100,000   600,000       600,000   100,000    
Digital Pharmacy Services                        
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]                        
Allowance for doubtful accounts $ 0 0   $ 0       $ 0   0    
Glocal                        
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]                        
Restricted cash   500,000               500,000    
Concentration Risk [Line Items]                        
Goodwill                 $ 30,042,000 $ 24,575,000    
One Customer | Revenues | Customer Concentration Risk                        
Concentration Risk [Line Items]                        
Concentration risk, percentage               12.00%   58.00%    
Two Customers | Accounts Receivable | Customer Concentration Risk                        
Concentration Risk [Line Items]                        
Concentration risk, percentage                   74.00%    
KAF | Forward Share Purchase Agreement                        
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]                        
Escrow deposit   $ 18,100,000               $ 18,100,000   $ 18,100,000
Concentration Risk [Line Items]                        
Number of shares repurchased (in shares) 170,000   170,000                  
Payments for repurchase of stock     $ 18,100,000                  
Payments for interest     $ 400,000