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Summary of Significant Accounting Policies - Narrative (Details)
3 Months Ended 12 Months Ended
Dec. 31, 2021
USD ($)
Mar. 31, 2022
USD ($)
segment
Dec. 31, 2021
USD ($)
Mar. 31, 2021
USD ($)
Dec. 31, 2021
USD ($)
Oct. 31, 2021
USD ($)
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]            
Restricted cash $ 18,600,000 $ 18,600,000 $ 18,600,000   $ 18,600,000  
Impairment charge for goodwill 297,900,000 5,494,000 297,900,000 $ 0    
Concentration Risk [Line Items]            
Impairment charge for intangible assets   700,000   0    
Long-lived asset impairment   0     0  
Impairment charge for goodwill 297,900,000 $ 5,494,000 297,900,000 0    
Number of operating business segments | segment   3        
Research and development   $ 1,587,000   1,570,000    
Advertising expense   1,000,000   $ 900,000    
SaaS And Hosting            
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]            
Allowance for doubtful accounts 18,900,000 18,900,000 18,900,000   18,900,000  
Subscription Based Services            
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]            
Allowance for doubtful accounts 100,000 21,000 100,000   100,000  
Digital Pharmacy Services            
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]            
Allowance for doubtful accounts 0 0 0   0  
Glocal            
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]            
Restricted cash 500,000 500,000 500,000   500,000  
Impairment charge for goodwill   5,500,000        
Concentration Risk [Line Items]            
Impairment charge for goodwill   5,500,000        
KAF | Forward Share Purchase Agreement            
Consolidation, Less than Wholly Owned Subsidiary, Parent Ownership Interest, Effects of Changes, Net [Line Items]            
Escrow deposit $ 18,100,000 $ 18,100,000 $ 18,100,000   $ 18,100,000 $ 18,100,000
Customer Concentration Risk | Total revenue | One Customer            
Concentration Risk [Line Items]            
Concentration risk, percentage   0.00%   24.00%    
Customer Concentration Risk | Total revenue | Customer Two            
Concentration Risk [Line Items]            
Concentration risk, percentage       16.00%    
Customer Concentration Risk | Accounts receivable | One Customer            
Concentration Risk [Line Items]            
Concentration risk, percentage   0.00%     21.00%