Stockholders' Equity - Schedule of Stock-based Compensation (Details) - USD ($) $ in Thousands	3 Months Ended
	Dec. 31, 2025	Dec. 31, 2024
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	$ 5,345	$ 7,771
Cost of Sales | Cost of connected services
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	53	53
Cost of Sales | Cost of professional services
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	303	437
Research and development
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	2,005	1,829
Sales and marketing
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	777	509
General and administrative
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	2,207	1,980
Restructuring and other costs, net
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	$ 0	$ 2,963