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Stockholders' Equity (Deficit) (Details)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2021
$ / shares
shares
Mar. 16, 2021
USD ($)
shares
Dec. 02, 2020
USD ($)
vote
shares
Mar. 31, 2021
USD ($)
shares
Mar. 31, 2020
USD ($)
shares
Dec. 31, 2020
USD ($)
vote
shares
Dec. 31, 2019
USD ($)
shares
Feb. 26, 2021
shares
Feb. 03, 2021
$ / shares
shares
Dec. 03, 2020
shares
Dec. 31, 2018
shares
Dec. 31, 2015
shares
Class of Stock [Line Items]                        
Common stock, shares issued (in shares)                   323,936,240    
Common stock, shares outstanding (in shares)                   323,936,240    
Proceeds from warrant exercises | $       $ 153,927 $ 0              
Compensation expense | $       $ 1,837 $ 1,129 $ 8,711 $ 2,702          
Treasury stock, shares outstanding (in shares)           0 4,958,471          
Public Warrants                        
Class of Stock [Line Items]                        
Warrants outstanding (in shares) 0     0   13,333,309     13,333,309      
Stock price of warrants (in dollars per share) | $ / shares                 $ 11.50      
Warrants exercised (in shares)   13,128,671                    
Remaining warrants redeemed (in shares) 204,638                      
Redemption price per warrant (in dollars per share) | $ / shares $ 0.01                      
Private Warrants                        
Class of Stock [Line Items]                        
Warrants outstanding (in shares) 3,077,021     3,077,021   6,666,666            
Warrants exercised (in shares)   3,589,645                    
Private And Public Warrants                        
Class of Stock [Line Items]                        
Proceeds from warrant exercises | $   $ 153,900                    
Founders Convertible Preferred Stock                        
Class of Stock [Line Items]                        
Preferred stock, shares issued (in shares)           0 26,206,837         26,206,837
Conversion ratio                       1
Chief Executive Officer | Gores Metropoulos                        
Class of Stock [Line Items]                        
Compensation expense | $     $ 3,000                  
Chief Executive Officer | Gores Metropoulos | Founders Convertible Preferred Stock                        
Class of Stock [Line Items]                        
Shares converted (in shares)     22,935,412                  
Class A Common Stock                        
Class of Stock [Line Items]                        
Common stock, shares authorized (in shares) 715,000,000     715,000,000   715,000,000 283,523,459 85,949,156        
Common stock, shares issued (in shares) 234,575,992     234,575,992   218,818,037 139,635,890     218,818,037    
Common stock, shares outstanding (in shares) 234,575,992     234,575,992   218,818,037 134,677,419     218,818,037    
Conversion of warrants into securities (in shares)     4,089,280                  
Common stock, votes per share | vote           1            
Class A Common Stock | Public Warrants                        
Class of Stock [Line Items]                        
Conversion of warrants into securities (in shares)                 13,333,309      
Class A Common Stock | Common Stock                        
Class of Stock [Line Items]                        
Common stock, shares outstanding (in shares) 234,575,992     234,575,992 139,635,890 218,818,037 139,635,890       134,337,450  
Class A Common Stock | Chief Executive Officer | Gores Metropoulos                        
Class of Stock [Line Items]                        
Common stock, votes per share | vote     1                  
Class A Common Stock | Chief Executive Officer | Gores Metropoulos | Common Stock                        
Class of Stock [Line Items]                        
Shares converted (in shares)     82,182,791                  
Class B Common Stock                        
Class of Stock [Line Items]                        
Common stock, shares authorized (in shares) 121,000,000     121,000,000   121,000,000 0          
Common stock, shares issued (in shares) 105,118,203     105,118,203   105,118,203 0     105,118,203    
Common stock, shares outstanding (in shares) 105,118,203     105,118,203   105,118,203 0     105,118,203    
Common stock, votes per share | vote           10            
Class B Common Stock | Common Stock                        
Class of Stock [Line Items]                        
Common stock, shares outstanding (in shares) 105,118,203     105,118,203 0 105,118,203 0       0  
Class B Common Stock | Chief Executive Officer | Gores Metropoulos                        
Class of Stock [Line Items]                        
Common stock, votes per share | vote     10