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Business Combination - Narrative (Details)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 02, 2020
USD ($)
triggeringEvent
$ / shares
shares
Mar. 31, 2021
USD ($)
shares
Mar. 31, 2020
USD ($)
shares
Dec. 31, 2020
USD ($)
$ / shares
shares
Dec. 31, 2019
USD ($)
$ / shares
shares
Dec. 03, 2020
$ / shares
shares
Dec. 31, 2018
shares
Business Acquisition [Line Items]              
Common stock, shares issued (in shares)           323,936,240  
Common stock, shares outstanding (in shares)           323,936,240  
Granted (in shares)   0   12,904,692 5,002,390    
Estimated fair value of the potential earn-out shares | $ $ 587,700            
Increase in cash from business combination | $       $ 380,601 $ 0    
Warrant liabilities | $   $ 51,753   343,400 1,122    
Change in fair value of warrant liabilities | $   $ 46,649 $ 309 268,266 $ 256    
Level 3 | Price Volatility              
Business Acquisition [Line Items]              
Earn out shares, measurement input 0.585            
Level 3 | Expected Term              
Business Acquisition [Line Items]              
Earn out shares, measurement input 5.5            
Private And Public Warrants              
Business Acquisition [Line Items]              
Warrant liabilities | $       343,400      
Change in fair value of warrant liabilities | $       $ 241,000      
Gores Metropoulos              
Business Acquisition [Line Items]              
Aggregate number of Class A and Class B Common Stock shares entitled to stockholders (in shares) 25,818,744            
Number of triggering events | triggeringEvent 6            
Exchange ratio (in dollars per share) | $ / shares $ 13.63094            
Increase in cash from business combination | $ $ 380,600            
Transaction costs | $ $ 17,200            
Stock redeemed (in shares) 18,651            
Stock redeemed, redemption price (in dollars per share) | $ / shares $ 10.16            
Gores Metropoulos | Private And Public Warrants              
Business Acquisition [Line Items]              
Liability recorded related to warrants from business combination | $ $ 102,400            
Class A Common Stock              
Business Acquisition [Line Items]              
Common stock, shares issued (in shares)   234,575,992   218,818,037 139,635,890 218,818,037  
Common stock, shares outstanding (in shares)   234,575,992   218,818,037 134,677,419 218,818,037  
Common stock, par value (in dollars per share) | $ / shares       $ 0.0001 $ 0.0001 $ 0.0001  
Granted (in shares) 16,224,474            
Conversion of warrants into securities (in shares) 4,089,280            
Class A Common Stock | Minimum              
Business Acquisition [Line Items]              
Threshold stock price trigger (in dollars per share) | $ / shares $ 13.00            
Class A Common Stock | Maximum              
Business Acquisition [Line Items]              
Threshold stock price trigger (in dollars per share) | $ / shares $ 28.00            
Class A Common Stock | Common Stock              
Business Acquisition [Line Items]              
Common stock, shares outstanding (in shares)   234,575,992 139,635,890 218,818,037 139,635,890   134,337,450
Shares issued to acquiree shareholders (in shares)       49,981,349      
Class A Common Stock | Gores Metropoulos | Common Stock              
Business Acquisition [Line Items]              
Shares issued to acquiree shareholders (in shares) 49,981,349            
Class B Common Stock              
Business Acquisition [Line Items]              
Common stock, shares issued (in shares)   105,118,203   105,118,203 0 105,118,203  
Common stock, shares outstanding (in shares)   105,118,203   105,118,203 0 105,118,203  
Common stock, par value (in dollars per share) | $ / shares       $ 0.0001 $ 0.0001 $ 0.0001  
Class B Common Stock | Common Stock              
Business Acquisition [Line Items]              
Common stock, shares outstanding (in shares)   105,118,203 0 105,118,203 0   0