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Fulfillment expense
12 Months Ended
Dec. 31, 2021
Fulfillment expense  
Fulfillment expense

24      Fulfillment expense

Fulfillment expense is comprised of the following:

For the year ended December 31, 

In thousands of USD

  

2019

  

2020

    

2021

Fulfillment staff costs

23,365

20,041

20,233

Fulfillment centers expense

5,507

4,136

4,978

Freight and shipping expense

57,761

54,937

63,484

Fulfillment expense

86,633

79,114

88,695

Fulfillment expense increased by 12.1% from USD 79.1 million in 2020 to USD 88.7 million in 2021, due to a 22% increase in orders, as the Group is continued generating fulfillment efficiencies leveraging our increased scale.