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Fulfillment expense
12 Months Ended
Dec. 31, 2021
Fulfillment expense  
Fulfillment expense

24      Fulfillment expense

Fulfillment expense is comprised of the following:

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For the year ended December 31, 

In thousands of USD

  

2019

  

2020

    

2021

Fulfillment staff costs

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23,365

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20,041

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20,233

Fulfillment centers expense

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5,507

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4,136

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4,978

Freight and shipping expense

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57,761

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54,937

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63,484

Fulfillment expense

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86,633

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79,114

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88,695

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Fulfillment expense increased by 12.1% from USD 79.1 million in 2020 to USD 88.7 million in 2021, due to a 22% increase in orders, as the Group is continued generating fulfillment efficiencies leveraging our increased scale.