Stock-based Compensation (Tables)

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Summary of Activity Related to Restricted Stock Awards and Units

Following is the restricted stock award activity for the three and nine months ended September 30, 2024:

	Shares	Weighted Average Grant Date Fair Value
Nonvested at December 31, 2023	1,766,417	$	10.01
Granted	244,122	2.63
Vested	(595,108)	8.61
Forfeited	(168,903)	9.19
Nonvested at March 31, 2024	1,246,528	$	9.34
Granted	105,632	1.64
Vested	(452,387)	6.96
Forfeited	(73,458)	5.82
Nonvested at June 30, 2024	826,315	$	9.98
Granted	178,229	2.48
Vested	(235,404)	10.7
Forfeited	(33,721)	6.52
Nonvested at September 30, 2024	735,419	$	8.08

The following is the restricted stock unit award activity for the three and nine months ended September 30, 2024:

	Shares	Weighted Average Grant Date Fair Value
Nonvested at December 31, 2023	2,191,297	$	4.94
Granted	597,965	2.02
Vested	(91,686)	3.83
Forfeited	(66,192)	4.63
Nonvested at March 31 2024	2,631,384	$	4.32
Granted	423,204	1.70
Vested	(137,285)	4.51
Forfeited	(139,588)	3.95
Nonvested at June 30, 2024	2,777,715	$	3.93
Granted	497,312	2.45
Vested	(646,167)	5.33
Forfeited	(70,050)	4.66
Nonvested at September 30, 2024	2,558,810	$	3.28

Schedule of Stock Based Compensation

Stock-based compensation expense related to all awards issued under the Company’s stock compensation plans for the three and nine months ended September 30, 2024 and 2023 was as follows (amounts in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Commission and other agent-related cost	$	826	$	903	$	2,394	$	2,971
Operations and support	(33)		155		265		391
Technology and development	29		55		121		127
General and administrative	1,144		2,124		4,208		5,525
Marketing	1		83		130		311
Total stock-based compensation	$	1,967	$	3,320	$	7,118	$	9,325