Organization, Business and Summary of Significant Accounting Policies - Additional Information (Detail) $ / shares in Units, $ in Thousands		3 Months Ended		6 Months Ended
		Jun. 30, 2024 USD ($) Customer Lab Location Datacenter Country $ / shares	Jun. 30, 2023 USD ($) Customer	Jun. 30, 2024 USD ($) Segment Customer Lab Location ReportingUnit Datacenter Country $ / shares	Jun. 30, 2023 USD ($) Customer	Dec. 31, 2023 USD ($) $ / shares	Mar. 03, 2023 USD ($)	Dec. 19, 2019 USD ($)
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Number of countries | Country		17		17
Number of data centers | Datacenter		9		9
Number of data recovery labs | Lab		13		13
Date of incorporation				Aug. 02, 2018
Debt amount, balance due		$ 594,419		$ 594,419		$ 552,676
Debt balance amount		592,420		592,420		$ 546,845
Cash balance		33,800		33,800
Amortization of capitalized implementation costs		$ 500	$ 400	$ 1,000	$ 800
Common stock, par value | $ / shares		$ 0.0001		$ 0.0001		$ 0.0001
Current portion of long-term debt		$ 592,420		$ 592,420		$ 546,845
Number of business segment | Segment				1
Revenues		78,969	90,007	$ 159,141	180,666
Depreciation expense		2,700	2,400	5,300	4,700
Amortization expense		3,400	3,900	$ 6,700	7,800
Number of reporting unit | ReportingUnit				1
Revolving Credit Facility [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt amount, balance due		38,000		$ 38,000
Amended 2021 Credit Agreement [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt principal amount							$ 300,000
Line of credit		38,000		38,000
Debt amount, balance due		290,200		290,200
Delayed draw term loans		0		0			50,000
Amended 2021 Credit Agreement [Member] | Revolving Credit Facility [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Line of credit							40,000
Amended 2021 Credit Agreement [Member] | Letter of Credit [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Line of credit		600		600			$ 10,000
Convertible Debentures Due 2024 [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt principal amount								$ 200,000
Debt amount, balance due		266,169		266,169		260,926
Amended 2021 Credit Agreement Due 2026
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt amount, balance due	[1]	290,250		290,250		291,750
Cost of Revenues [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Amortization expense		1,600	1,400	3,200	2,700
Current Portion of Long Term Debt [Member] | Revolving Credit Facility [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt amount, balance due		38,000		38,000
Current Portion of Long Term Debt [Member] | Convertible Debentures Due 2024 [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt amount, balance due		266,200		266,200
Current Portion of Long Term Debt [Member] | Amended 2021 Credit Agreement Due 2026
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt amount, balance due		290,200		290,200
Current Portion of Long Term Debt [Member] | Convertible Debentures [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Debt amount, balance due		266,200		266,200
Prepaid Expense [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Capitalized implementation costs		3,800		3,800		1,800
Other Assets [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Capitalized implementation costs		8,800		8,800		9,800
Internal-Use Software Development [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Capitalized software costs		21,300		21,300		0
UK and Germany [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Revenues		11,900	$ 16,500	24,800	$ 29,100
Long-lived assets		$ 26,300		$ 26,300		$ 27,000
Consolidated Revenues [Member] | Customer Concentration Risk [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Number of customers representing more than 5% of consolidated revenues or accounts receivable | Customer		0	0	0	0
Accounts Receivable [Member] | Customer Concentration Risk [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Number of customers representing more than 5% of consolidated revenues or accounts receivable | Customer		0	0	0	0
Minimum [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Number of locations | Location		26		26
Minimum [Member] | Internal-Use Software Development [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful life		3 years		3 years
Maximum [Member] | Internal-Use Software Development [Member]
Organization Business And Summary Of Significant Accounting Policies [Line Items]
Estimated useful life		5 years		5 years

[1] The Amended 2021 Credit Agreement matures on February 8, 2026, unless the Debentures are outstanding six months prior to the maturity date thereof, in which case the Amended 2021 Credit Agreement matures on the date that is six months prior to the Debenture maturity date. As of June 30, 2024, the Company does not anticipate repaying the Debentures by the maturity date thereof, which is currently July 10, 2025, and as such, the Term Loan debt of $290.2 million, the Convertible Debentures debt of $266.2 million and the Revolving Credit Loans debt of $38.0 million are included in the current portion of long-term debt. (See Note 2 - Organization, business and summary of significant accounting policies and Note 10 – Subsequent events)