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Loan Sales and Servicing Activities - Summary of Mortgage Servicing Portfolio (Details) - USD ($)
$ in Thousands
Mar. 31, 2023
Dec. 31, 2022
Mortgage servicing portfolio    
Loans held for sale $ 6,692,155 $ 3,498,214
Total loans serviced 564,474,398 551,674,682
Delinquent loans:    
30 days 8,993,112 10,480,243
60 days 2,650,186 3,192,257
90 days or more - Not in foreclosure 7,563,525 7,718,042
90 days or more - In foreclosure 974,245 989,225
90 days or more - Foreclosed 20,807 21,814
Total delinquent mortgage loans 20,201,875 22,401,581
Bankruptcy 1,448,545 1,416,757
Delinquent loans in COVID-19 related forbearance    
30 days 419,286 541,586
60 days 470,856 616,206
90 days or more 2,950,671 3,509,412
Total delinquent loans in COVID-19 related forbearance 3,840,813 4,667,204
Custodial funds managed by the Company 6,903,460 5,112,866
Servicing rights owned    
Mortgage servicing portfolio    
Loans held for sale 6,692,155 3,498,214
Total loans serviced 327,984,517 318,099,010
Delinquent loans:    
30 days 7,722,330 8,903,829
60 days 2,357,941 2,855,176
90 days or more - Not in foreclosure 6,717,319 6,829,985
90 days or more - In foreclosure 903,791 914,213
90 days or more - Foreclosed 13,539 13,835
Total delinquent mortgage loans 17,714,920 19,517,038
Bankruptcy 1,315,035 1,291,038
Delinquent loans in COVID-19 related forbearance    
30 days 348,951 453,562
60 days 396,111 527,035
90 days or more 2,544,217 3,042,923
Total delinquent loans in COVID-19 related forbearance 3,289,279 4,023,520
Custodial funds managed by the Company 4,556,322 3,329,709
Contract servicing and subservicing    
Mortgage servicing portfolio    
Total loans serviced 236,489,881 233,575,672
Delinquent loans:    
30 days 1,270,782 1,576,414
60 days 292,245 337,081
90 days or more - Not in foreclosure 846,206 888,057
90 days or more - In foreclosure 70,454 75,012
90 days or more - Foreclosed 7,268 7,979
Total delinquent mortgage loans 2,486,955 2,884,543
Bankruptcy 133,510 125,719
Delinquent loans in COVID-19 related forbearance    
30 days 70,335 88,024
60 days 74,745 89,171
90 days or more 406,454 466,489
Total delinquent loans in COVID-19 related forbearance 551,534 643,684
Custodial funds managed by the Company 2,347,138 1,783,157
Non affiliated entities    
Mortgage servicing portfolio    
Originated 302,265,588 295,032,674
Purchased 19,026,774 19,568,122
Total loans serviced, excluding loans held for sale 321,292,362 314,600,796
Non affiliated entities | Servicing rights owned    
Mortgage servicing portfolio    
Originated 302,265,588 295,032,674
Purchased 19,026,774 19,568,122
Total loans serviced, excluding loans held for sale 321,292,362 314,600,796
Affiliated entities    
Mortgage servicing portfolio    
Advised entities 236,489,881 233,575,672
Affiliated entities | Contract servicing and subservicing    
Mortgage servicing portfolio    
Advised entities $ 236,489,881 $ 233,575,672