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Loan Sales and Servicing Activities - Summary of Mortgage Servicing Portfolio (Details) - USD ($)
$ in Thousands
Mar. 31, 2022
Dec. 31, 2021
Mortgage servicing portfolio    
Loans held for sale $ 5,125,298 $ 9,430,766
Total loans serviced 518,810,560 509,708,281
Delinquent loans:    
30 days 6,175,006 6,312,600
60 days 1,963,471 1,795,509
90 days or more - Not in foreclosure 8,026,683 10,751,765
90 days or more - In foreclosure 966,320 873,287
90 days or more - Foreclosed 17,811 24,506
Total delinquent mortgage loans 17,149,291 19,757,667
Bankruptcy 1,484,746 1,395,635
Delinquent loans in COVID-19 related forbearance    
30 days 598,407 635,741
60 days 755,630 646,524
90 days or more 2,825,805 3,370,792
Total delinquent loans in COVID-19 related forbearance 4,179,842 4,653,057
Custodial funds managed by the Company 10,375,887 12,308,608
Servicing rights owned    
Mortgage servicing portfolio    
Loans held for sale 5,125,298 9,430,766
Total loans serviced 295,923,189 287,816,139
Delinquent loans:    
30 days 5,192,271 5,338,545
60 days 1,732,451 1,604,782
90 days or more - Not in foreclosure 6,912,067 9,001,137
90 days or more - In foreclosure 894,070 829,494
90 days or more - Foreclosed 5,301 8,017
Total delinquent mortgage loans 14,736,160 16,781,975
Bankruptcy 1,354,884 1,261,980
Delinquent loans in COVID-19 related forbearance    
30 days 502,603 554,161
60 days 631,453 556,990
90 days or more 2,337,820 2,732,089
Total delinquent loans in COVID-19 related forbearance 3,471,876 3,843,240
Custodial funds managed by the Company 7,082,697 8,485,081
Contract servicing and subservicing    
Mortgage servicing portfolio    
Total loans serviced 222,887,371 221,892,142
Delinquent loans:    
30 days 982,735 974,055
60 days 231,020 190,727
90 days or more - Not in foreclosure 1,114,616 1,750,628
90 days or more - In foreclosure 72,250 43,793
90 days or more - Foreclosed 12,510 16,489
Total delinquent mortgage loans 2,413,131 2,975,692
Bankruptcy 129,862 133,655
Delinquent loans in COVID-19 related forbearance    
30 days 95,804 81,580
60 days 124,177 89,534
90 days or more 487,985 638,703
Total delinquent loans in COVID-19 related forbearance 707,966 809,817
Custodial funds managed by the Company 3,293,190 3,823,527
Non affiliated entities    
Mortgage servicing portfolio    
Originated 268,886,759 254,524,015
Purchased 21,911,132 23,861,358
Total loans serviced, excluding loans held for sale 290,797,891 278,385,373
Non affiliated entities | Servicing rights owned    
Mortgage servicing portfolio    
Originated 268,886,759 254,524,015
Purchased 21,911,132 23,861,358
Total loans serviced, excluding loans held for sale 290,797,891 278,385,373
Affiliated entities    
Mortgage servicing portfolio    
Advised entities 222,887,371 221,892,142
Affiliated entities | Contract servicing and subservicing    
Mortgage servicing portfolio    
Advised entities $ 222,887,371 $ 221,892,142