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Loan Sales and Servicing Activities - Summary of Cash Flows with Transferees (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Dec. 31, 2021
Cash flows:      
Sales proceeds $ 31,267,022 $ 37,268,200  
Servicing fees received 204,928 $ 195,782  
Period end information:      
Unpaid principal balance of loans outstanding 268,886,759   $ 254,524,015
30-89 days 6,219,747   6,129,597
90 days or more - Not in foreclosure 6,565,644   8,399,299
90 days or more - In foreclosure 806,337   715,016
90 days or more - Foreclosed 4,752   6,900
Bankruptcy 1,151,627   1,039,362
30-89 days delinquent under CARES Act 1,080,136   1,020,290
90 days or more delinquent not in foreclosure under CARES Act 2,263,698   2,550,703
Total delinquent loans in COVID-19 pandemic related forbearance $ 3,343,834   $ 3,570,993