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Loan Sales and Servicing Activities - Summary of Mortgage Servicing Portfolio (Details) - USD ($)
$ in Thousands
Dec. 31, 2021
Dec. 31, 2020
Mortgage servicing portfolio    
Loans held for sale $ 9,430,766 $ 11,063,938
Total loans serviced 509,708,281 426,750,830
Delinquent loans:    
30 days 6,312,600 6,119,914
60 days 1,795,509 2,741,683
90 days or more - Not in foreclosure 10,751,765 26,254,443
90 days or more - In foreclosure 873,287 784,898
90 days or more - Foreclosed 24,506 50,069
Total delinquent mortgage loans 19,757,667 35,951,007
Bankruptcy 1,395,635 1,851,597
Delinquent loans in COVID-19 related forbearance    
30 days 635,741 2,079,755
60 days 646,524 1,738,772
90 days or more 3,370,792 18,594,557
Total delinquent loans in COVID-19 related forbearance 4,653,057 22,413,084
Custodial funds managed by the Company 12,308,608 16,747,242
Servicing rights owned    
Mortgage servicing portfolio    
Loans held for sale 9,430,766 11,063,938
Total loans serviced 287,816,139 252,332,239
Delinquent loans:    
30 days 5,338,545 5,217,949
60 days 1,604,782 2,393,267
90 days or more - Not in foreclosure 9,001,137 21,781,226
90 days or more - In foreclosure 829,494 751,586
90 days or more - Foreclosed 8,017 12,938
Total delinquent mortgage loans 16,781,975 30,156,966
Bankruptcy 1,261,980 1,698,418
Delinquent loans in COVID-19 related forbearance    
30 days 554,161 1,745,257
60 days 556,990 1,479,753
90 days or more 2,732,089 14,904,052
Total delinquent loans in COVID-19 related forbearance 3,843,240 18,129,062
Custodial funds managed by the Company 8,485,081 10,660,517
Contract servicing and subservicing    
Mortgage servicing portfolio    
Total loans serviced 221,892,142 174,418,591
Delinquent loans:    
30 days 974,055 901,965
60 days 190,727 348,416
90 days or more - Not in foreclosure 1,750,628 4,473,217
90 days or more - In foreclosure 43,793 33,312
90 days or more - Foreclosed 16,489 37,131
Total delinquent mortgage loans 2,975,692 5,794,041
Bankruptcy 133,655 153,179
Delinquent loans in COVID-19 related forbearance    
30 days 81,580 334,498
60 days 89,534 259,019
90 days or more 638,703 3,690,505
Total delinquent loans in COVID-19 related forbearance 809,817 4,284,022
Custodial funds managed by the Company 3,823,527 6,086,725
Non affiliated entities    
Mortgage servicing portfolio    
Originated 254,524,015 199,655,361
Purchased 23,861,358 41,612,940
Total loans serviced, excluding loans held for sale 278,385,373 241,268,301
Non affiliated entities | Servicing rights owned    
Mortgage servicing portfolio    
Originated 254,524,015 199,655,361
Purchased 23,861,358 41,612,940
Total loans serviced, excluding loans held for sale 278,385,373 241,268,301
Affiliated entities    
Mortgage servicing portfolio    
Advised entities 221,892,142 174,418,591
Affiliated entities | Contract servicing and subservicing    
Mortgage servicing portfolio    
Advised entities $ 221,892,142 $ 174,418,591