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Fair Value - Level 3 Unobservable Inputs, Mortgage Loans and IRLC (Details)
$ in Thousands
Mar. 31, 2021
USD ($)
item
Dec. 31, 2020
USD ($)
item
Excess servicing spread financing    
Loans held for sale | $ $ 13,385,789 $ 11,616,400
Level 3    
Excess servicing spread financing    
Loans held for sale | $ $ 5,202,065 $ 4,675,169
Loans held for sale | Discount rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 2.6 2.8
Loans held for sale | Discount rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 9.2 9.2
Loans held for sale | Discount rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 2.6 2.8
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Minimum    
Excess servicing spread financing    
Input 3.9 2.7
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Maximum    
Excess servicing spread financing    
Input 4.9 3.5
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Weighted average    
Excess servicing spread financing    
Input 4.4 3.0
Loans held for sale | Prepayment/resale speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.3 0.4
Loans held for sale | Prepayment/resale speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 29.5 31.3
Loans held for sale | Prepayment/resale speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 21.2 21.9
Loans held for sale | Total prepayment speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.3 0.5
Loans held for sale | Total prepayment speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 40.2 42.9
Loans held for sale | Total prepayment speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 28.1 29.2
Interest rate lock commitments | Level 3    
Excess servicing spread financing    
Loans held for sale | $ $ 337,940 $ 677,026
Interest rate lock commitments | Pull-through rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 8.0 10.1
Interest rate lock commitments | Pull-through rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 100 100
Interest rate lock commitments | Pull-through rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 85.5 82.7
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Minimum    
Excess servicing spread financing    
Input (10.0) 0.7
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Maximum    
Excess servicing spread financing    
Input 6.4 5.3
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Weighted average    
Excess servicing spread financing    
Input 4.1 3.6
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Minimum    
Excess servicing spread financing    
Input (2.1) 0.1
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Maximum    
Excess servicing spread financing    
Input 3.2 2.6
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Weighted average    
Excess servicing spread financing    
Input 1.3 1.2