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Fair Value - Level 3 Unobservable Inputs, Mortgage Loans and IRLC (Details)
$ in Thousands
Mar. 31, 2020
USD ($)
item
Dec. 31, 2019
USD ($)
item
Excess servicing spread financing    
Loans held for sale | $ $ 5,541,987 $ 4,912,953
Loans held for sale | Level 3    
Excess servicing spread financing    
Loans held for sale | $ $ 806,587 $ 383,878
Loans held for sale | Discount rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 2.9 3.0
Loans held for sale | Discount rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 9.2 9.2
Loans held for sale | Discount rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 2.9 3.0
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Minimum    
Excess servicing spread financing    
Input 1.4 2.6
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Maximum    
Excess servicing spread financing    
Input 2.1 3.2
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Weighted average    
Excess servicing spread financing    
Input 1.6 2.8
Loans held for sale | Prepayment/resale speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.4 0.4
Loans held for sale | Prepayment/resale speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 21.2 21.4
Loans held for sale | Prepayment/resale speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 18.8 18.2
Loans held for sale | Total prepayment speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.6 0.5
Loans held for sale | Total prepayment speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 38.2 39.2
Loans held for sale | Total prepayment speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 37.0 36.2
Interest rate lock commitments | Level 3    
Excess servicing spread financing    
Loans held for sale | $ $ 315,194 $ 136,650
Interest rate lock commitments | Pull-through rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 11.8 12.2
Interest rate lock commitments | Pull-through rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 100.0 100.0
Interest rate lock commitments | Pull-through rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 78.9 86.5
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.9 1.4
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Maximum    
Excess servicing spread financing    
Input 5.4 5.7
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Weighted average    
Excess servicing spread financing    
Input 3.5 4.2
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.2 0.3
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Maximum    
Excess servicing spread financing    
Input 2.8 2.8
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Weighted average    
Excess servicing spread financing    
Input 1.2 1.6
Repurchase agreement derivatives    
Excess servicing spread financing    
Acceptance rate (as a percent) 99.00% 99.00%