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Loan Sales and Servicing Activities - Summary of Mortgage Servicing Portfolio (Details) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Mortgage servicing portfolio    
Loans held for sale $ 4,724,006 $ 2,420,636
Total loans serviced 368,684,232 299,293,872
Subserviced for the Company   414,219
Delinquent loans:    
30 days 8,844,792 7,203,168
60 days 2,663,060 2,096,619
90 days or more - Not in foreclosure 4,345,074 3,319,607
90 days or more - In foreclosure 1,182,137 1,154,518
90 days or more - Foreclosed 107,736 209,870
Total delinquent mortgage loans 17,142,799 13,983,782
Bankruptcy 2,035,185 1,522,189
Custodial funds managed by the Company 8,942,275 4,003,986
Servicing rights owned    
Mortgage servicing portfolio    
Loans held for sale 4,724,006 2,420,636
Total loans serviced 233,269,564 204,635,718
Subserviced for the Company   414,219
Delinquent loans:    
30 days 7,987,132 6,677,179
60 days 2,490,797 1,983,381
90 days or more - Not in foreclosure 4,070,482 3,102,492
90 days or more - In foreclosure 1,113,806 1,027,493
90 days or more - Foreclosed 18,315 33,493
Total delinquent mortgage loans 15,680,532 12,824,038
Bankruptcy 1,898,367 1,415,106
Custodial funds managed by the Company 6,412,291 3,033,658
Contract servicing and subservicing    
Mortgage servicing portfolio    
Total loans serviced 135,414,668 94,658,154
Delinquent loans:    
30 days 857,660 525,989
60 days 172,263 113,238
90 days or more - Not in foreclosure 274,592 217,115
90 days or more - In foreclosure 68,331 127,025
90 days or more - Foreclosed 89,421 176,377
Total delinquent mortgage loans 1,462,267 1,159,744
Bankruptcy 136,818 107,083
Custodial funds managed by the Company 2,529,984 970,328
Non affiliated entities    
Mortgage servicing portfolio    
Originated 168,842,011 145,224,596
Purchased 59,703,547 56,990,486
Total loans serviced, excluding loans held for sale 228,545,558 202,215,082
Non affiliated entities | Servicing rights owned    
Mortgage servicing portfolio    
Originated 168,842,011 145,224,596
Purchased 59,703,547 56,990,486
Total loans serviced, excluding loans held for sale 228,545,558 202,215,082
Affiliated entities    
Mortgage servicing portfolio    
Advised entities 135,414,668 94,658,154
Affiliated entities | Contract servicing and subservicing    
Mortgage servicing portfolio    
Advised entities $ 135,414,668 $ 94,658,154