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Fair Value - Level 3 Unobservable Inputs, Mortgage Loans and IRLC (Details)
$ in Thousands
Sep. 30, 2019
USD ($)
item
Dec. 31, 2018
USD ($)
item
Excess servicing spread financing    
Loans held for sale | $ $ 4,522,971 $ 2,521,647
Loans held for sale | Level 3    
Excess servicing spread financing    
Loans held for sale | $ $ 85,017 $ 260,008
Loans held for sale | Discount rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 3.2 2.8
Loans held for sale | Discount rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 9.2 9.2
Loans held for sale | Discount rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 3.4 2.9
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Minimum    
Excess servicing spread financing    
Input 2.6 2.2
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Maximum    
Excess servicing spread financing    
Input 3.2 5.0
Loans held for sale | Twelve-month projected housing price index Change | Level 3 | Weighted average    
Excess servicing spread financing    
Input 2.9 3.5
Loans held for sale | Prepayment/resale speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.3 0.1
Loans held for sale | Prepayment/resale speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 19.2 21.8
Loans held for sale | Prepayment/resale speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 15.8 20.1
Loans held for sale | Total prepayment speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.6 0.1
Loans held for sale | Total prepayment speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 34.8 40.5
Loans held for sale | Total prepayment speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 29.6 37.7
Interest rate lock commitments | Level 3    
Excess servicing spread financing    
Loans held for sale | $ $ 145,124 $ 49,338
Interest rate lock commitments | Pull-through rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 12.2 16.6
Interest rate lock commitments | Pull-through rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 100.0 100.0
Interest rate lock commitments | Pull-through rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 85.6 84.1
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Minimum    
Excess servicing spread financing    
Input 1.4 1.5
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Maximum    
Excess servicing spread financing    
Input 5.7 5.5
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Weighted average    
Excess servicing spread financing    
Input 4.0 3.8
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.3 0.4
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Maximum    
Excess servicing spread financing    
Input 2.9 3.2
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Weighted average    
Excess servicing spread financing    
Input 1.6 1.5
Repurchase agreement derivatives    
Excess servicing spread financing    
Acceptance rate (as a percent) 99.00% 97.00%