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Loan Sales and Servicing Activities - Summary of Mortgage Servicing Portfolio (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Mortgage servicing portfolio    
Loans held for sale $ 4,323,252 $ 2,420,636
Total loans serviced 348,475,008 299,293,872
Subserviced for the Company   414,219
Delinquent loans:    
30 days 8,993,663 7,203,168
60 days 2,579,575 2,096,619
90 days or more - Not in foreclosure 3,224,993 3,319,607
90 days or more - In foreclosure 1,606,230 1,154,518
90 days or more - Foreclosed 124,193 209,870
Total delinquent mortgage loans 16,528,654 13,983,782
Bankruptcy 1,997,298 1,522,189
Custodial funds managed by the Company 9,994,745 4,003,986
Servicing rights owned    
Mortgage servicing portfolio    
Loans held for sale 4,323,252 2,420,636
Total loans serviced 227,866,932 204,635,718
Subserviced for the Company   414,219
Delinquent loans:    
30 days 8,114,297 6,677,179
60 days 2,432,250 1,983,381
90 days or more - Not in foreclosure 3,043,663 3,102,492
90 days or more - In foreclosure 1,518,946 1,027,493
90 days or more - Foreclosed 13,372 33,493
Total delinquent mortgage loans 15,122,528 12,824,038
Bankruptcy 1,872,679 1,415,106
Custodial funds managed by the Company 6,976,614 3,033,658
Contract servicing and subservicing    
Mortgage servicing portfolio    
Total loans serviced 120,608,076 94,658,154
Delinquent loans:    
30 days 879,366 525,989
60 days 147,325 113,238
90 days or more - Not in foreclosure 181,330 217,115
90 days or more - In foreclosure 87,284 127,025
90 days or more - Foreclosed 110,821 176,377
Total delinquent mortgage loans 1,406,126 1,159,744
Bankruptcy 124,619 107,083
Custodial funds managed by the Company 3,018,131 970,328
Non affiliated entities    
Mortgage servicing portfolio    
Originated 159,638,921 145,224,596
Purchased 63,904,759 56,990,486
Total loans serviced, excluding loans held for sale 223,543,680 202,215,082
Non affiliated entities | Servicing rights owned    
Mortgage servicing portfolio    
Originated 159,638,921 145,224,596
Purchased 63,904,759 56,990,486
Total loans serviced, excluding loans held for sale 223,543,680 202,215,082
Affiliated entities    
Mortgage servicing portfolio    
Advised entities 120,608,076 94,658,154
Affiliated entities | Contract servicing and subservicing    
Mortgage servicing portfolio    
Advised entities $ 120,608,076 $ 94,658,154