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Loan Sales and Servicing Activities - Summary of Mortgage Servicing Portfolio (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Mortgage servicing portfolio    
Mortgage loans held for sale $ 2,573,121 $ 2,420,636
Total loans serviced 324,695,313 299,293,872
Subserviced for the Company 16,270,233 414,219
Delinquent mortgage loans:    
30 days 6,723,719 7,203,168
60 days 1,892,210 2,096,619
90 days or more - Not in foreclosure 3,323,417 3,319,607
90 days or more - In foreclosure 1,210,529 1,154,518
90 days or more - Foreclosed 193,116 209,870
Total delinquent mortgage loans 13,342,991 13,983,782
Bankruptcy 1,640,451 1,522,189
Custodial funds managed by the Company 5,235,731 4,003,986
Servicing rights owned    
Mortgage servicing portfolio    
Mortgage loans held for sale 2,573,121 2,420,636
Total loans serviced 223,407,885 204,635,718
Subserviced for the Company 16,270,233 414,219
Delinquent mortgage loans:    
30 days 6,244,534 6,677,179
60 days 1,781,121 1,983,381
90 days or more - Not in foreclosure 3,100,186 3,102,492
90 days or more - In foreclosure 1,094,892 1,027,493
90 days or more - Foreclosed 35,354 33,493
Total delinquent mortgage loans 12,256,087 12,824,038
Bankruptcy 1,521,842 1,415,106
Custodial funds managed by the Company 3,851,327 3,033,658
Contract servicing and subservicing    
Mortgage servicing portfolio    
Total loans serviced 101,287,428 94,658,154
Delinquent mortgage loans:    
30 days 479,185 525,989
60 days 111,089 113,238
90 days or more - Not in foreclosure 223,231 217,115
90 days or more - In foreclosure 115,637 127,025
90 days or more - Foreclosed 157,762 176,377
Total delinquent mortgage loans 1,086,904 1,159,744
Bankruptcy 118,609 107,083
Custodial funds managed by the Company 1,384,404 970,328
Non affiliated entities    
Mortgage servicing portfolio    
Originated 148,795,055 145,224,596
Purchased 72,039,709 56,990,486
Total loans serviced, excluding loans held for sale 220,834,764 202,215,082
Non affiliated entities | Servicing rights owned    
Mortgage servicing portfolio    
Originated 148,795,055 145,224,596
Purchased 72,039,709 56,990,486
Total loans serviced, excluding loans held for sale 220,834,764 202,215,082
Affiliated entities    
Mortgage servicing portfolio    
Advised entities 101,287,428 94,658,154
Affiliated entities | Contract servicing and subservicing    
Mortgage servicing portfolio    
Advised entities $ 101,287,428 $ 94,658,154