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Fair Value - Level 3 Unobservable Inputs, Mortgage Loans and IRLC (Details) - item
Dec. 31, 2018
Dec. 31, 2017
Mortgage loans held for sale | Discount rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 2.8 2.9
Mortgage loans held for sale | Discount rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 9.2 10.0
Mortgage loans held for sale | Discount rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 2.9 2.9
Mortgage loans held for sale | Twelve-month projected housing price index Change | Level 3 | Minimum    
Excess servicing spread financing    
Input 2.2 3.1
Mortgage loans held for sale | Twelve-month projected housing price index Change | Level 3 | Maximum    
Excess servicing spread financing    
Input 5.0 5.6
Mortgage loans held for sale | Twelve-month projected housing price index Change | Level 3 | Weighted average    
Excess servicing spread financing    
Input 3.5 3.6
Mortgage loans held for sale | Prepayment/resale speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.1 0.2
Mortgage loans held for sale | Prepayment/resale speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 21.8 72.2
Mortgage loans held for sale | Prepayment/resale speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 20.1 44.6
Mortgage loans held for sale | Total prepayment speed | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.1 0.2
Mortgage loans held for sale | Total prepayment speed | Level 3 | Maximum    
Excess servicing spread financing    
Input 40.5 75.2
Mortgage loans held for sale | Total prepayment speed | Level 3 | Weighted average    
Excess servicing spread financing    
Input 37.7 55.8
Interest rate lock commitments | Pull-through rate | Level 3 | Minimum    
Excess servicing spread financing    
Input 16.6 25.0
Interest rate lock commitments | Pull-through rate | Level 3 | Maximum    
Excess servicing spread financing    
Input 100.0 100.0
Interest rate lock commitments | Pull-through rate | Level 3 | Weighted average    
Excess servicing spread financing    
Input 84.1 85.6
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Minimum    
Excess servicing spread financing    
Input 1.5 1.4
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Maximum    
Excess servicing spread financing    
Input 5.5 5.8
Interest rate lock commitments | Mortgage servicing rights value expressed as servicing fee multiple | Level 3 | Weighted average    
Excess servicing spread financing    
Input 3.8 4.0
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Minimum    
Excess servicing spread financing    
Input 0.4 0.3
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Maximum    
Excess servicing spread financing    
Input 3.2 3.0
Interest rate lock commitments | Percentage of unpaid principal balance | Level 3 | Weighted average    
Excess servicing spread financing    
Input 1.5 1.4
Repurchase agreement derivatives    
Excess servicing spread financing    
Acceptance rate (as a percent) 97.00%