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Goodwill, Other Intangibles and Property and Equipment
12 Months Ended
Dec. 31, 2020
Goodwill Other Intangibles And Property And Equipment [Abstract]  
Goodwill, Other Intangibles, and Property and Equipment Goodwill, Other Intangibles and Property and Equipment
A.Goodwill
Accounting policy. Goodwill represents the excess of the cost of businesses acquired over the fair value of their net assets. The resulting goodwill is assigned to those reporting units expected to realize cash flows from the acquisition, based on those reporting units’ relative fair values. As a result, goodwill is primarily reported in the Evernorth segment ($33.8 billion), the U.S. Medical segment ($10.4 billion) and, to a lesser extent, the International Markets segment ($0.4 billion).
The Company conducts its annual quantitative evaluation for goodwill impairment during the third quarter at the reporting unit level and writes it down through shareholders’ net income if impaired. On a quarterly basis, the Company performs a qualitative impairment assessment to determine if events or changes in circumstances indicate that it is more likely than not that the carrying value of a reporting unit exceeds its estimated fair value. Fair value of a reporting unit is generally estimated based on either a market approach or a discounted cash flow analysis using assumptions that the Company believes a hypothetical market participant would use to determine a current transaction price. The significant assumptions and estimates used in determining fair value include the discount rate and future cash flows. A discount rate is selected to correspond with each reporting unit’s weighted average cost of capital, consistent with that used for investment decisions considering the specific and detailed operating plans and strategies within that reporting unit. Projections of future cash flows for each reporting unit are consistent with our annual planning process for revenues, pharmacy costs, benefits expenses, operating expenses, taxes, capital levels and long-term growth rates.
Goodwill activity. Goodwill activity during 2020 and 2019 was as follows:
(In millions)20202019
Balance at January 1,$44,602 $44,505 
Goodwill acquired, net29 103 
Impact of foreign currency translation17 (6)
Balance at December 31,$44,648 $44,602 
B.Other Intangibles
Accounting policy. The Company’s other intangible assets primarily include purchased customer and producer relationships, provider networks and trademarks. The fair value of purchased customer relationships and the amortization method were determined as of the dates of purchase using an income approach that relies on projected future net cash flows including key assumptions for customer attrition and discount rates. The Company’s definite-lived intangible assets are amortized on an accelerated or straight-line basis, reflecting their pattern of economic benefits, over periods from three to 39 years. Management revises amortization periods if it believes there has been a change in the length of time that an intangible asset will continue to have value. Costs incurred to renew or extend the terms of these intangible assets are generally expensed as incurred.
The Company’s amortized intangible assets are tested for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. If the total of the expected future undiscounted cash flows generated by the underlying asset group is less than the carrying amount of the asset group, the Company recognizes an impairment charge equal to the difference between the carrying value of the asset group and its estimated fair value. The Company’s indefinite-lived intangible assets are each reviewed for impairment at least annually by comparing their fair value with their carrying value. If the carrying value exceeds fair value, that excess is recognized as an impairment loss.
There were no material impairments in the years ended December 31, 2020, 2019 or 2018.
Components of other assets, including other intangibles. Other intangible assets were comprised of the following at December 31:
(In millions)CostAccumulated AmortizationNet Carrying Value
2020   
Customer relationships$29,432 3,024 26,408 
Trade Name - Express Scripts8,400 8,400 
Other475 104 371 
Other intangible assets38,307 3,128 35,179 
Value of business acquired (reported in Deferred policy acquisition costs)670 152 518 
Total$38,977 3,280 35,697 
2019
Customer relationships$31,184 3,319 27,865 
Trade Name - Express Scripts8,400 8,400 
Other383 86 297 
Other intangible assets39,967 3,405 36,562 
Value of business acquired (reported in Deferred policy acquisition costs)643 122 521 
Total$40,610 3,527 37,083 
The Company has indefinite-lived intangible assets totaling $8.5 billion at December 31, 2020 and $8.4 billion at December 31, 2019, largely consisting of trade names and licenses.
C.Property and Equipment
Accounting policy. Property and equipment is carried at cost less accumulated depreciation. Cost includes interest, real estate taxes and other costs incurred during construction when applicable. Internal-use software that is acquired, developed or modified solely to meet the Company’s internal needs, with no plan to market externally, is also included in this category. Costs directly related to acquiring, developing or modifying internal-use software are capitalized.
The Company calculates depreciation and amortization principally using the straight-line method generally based on the estimated useful life of each asset as follows: buildings and improvements, 10 to 40 years; purchased software, three to five years; internally developed software, three to seven years and furniture and equipment (including computer equipment), three to 10 years. Improvements to leased facilities are depreciated over the lesser of the remaining lease term or the estimated life of the improvement. The Company considers events and circumstances that would indicate the carrying value of property, equipment or capitalized software might not be recoverable. An impairment charge is recorded if the Company determines the carrying value of any of these assets is not recoverable. The Company also reviews and shortens the estimated useful lives of these assets, if necessary.
Components of property and equipment. Property and equipment was comprised of the following as of December 31:
(In millions)CostAccumulated AmortizationNet Carrying Value
2020   
Internal-use software$7,061 $4,048 $3,013 
Other property and equipment2,719 1,527 1,192 
Total property and equipment$9,780 $5,575 $4,205 
2019
Internal-use software$6,578 $3,282 $3,296 
Other property and equipment2,569 1,353 1,216 
Total property and equipment9,147 4,635 4,512 
Property and equipment classified as Assets held for sale(226)(131)(95)
Total property and equipment per Consolidated Balance Sheet$8,921 $4,504 $4,417 
Components of depreciation and amortization. Depreciation and amortization expense was comprised of the following for the years ended December 31:
(In millions)202020192018
Internal-use software$971 $850 $323 
Other property and equipment276 284 146 
Value of business acquired (reported in deferred policy acquisition costs)28 34 16 
Other intangibles1,527 2,483 210 
Total depreciation and amortization$2,802 $3,651 $695 
The Company estimates annual pre-tax amortization for intangible assets, including internal-use software, over the next five calendar years to be as follows:
(In millions)Pre-tax Amortization
2021$2,719 
2022$2,236 
2023$2,014 
2024$1,821 
2025$1,760