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  <link:labelLink xlink:role="http://www.xbrl.org/2003/role/link" xlink:type="extended">
    <link:label id="lab_us-gaap_USStatesAndPoliticalSubdivisionsMember_48aa2104-6702-4230-81dc-35c832b09e44_terseLabel_en-US" xlink:label="lab_us-gaap_USStatesAndPoliticalSubdivisionsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">State and local government</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_9836368f-7cb9-470a-b7b0-f379eec9d20f_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due after ten years</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtMaturitiesAfterTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_3929ddbe-b9b0-439c-9888-910c1f8b74d3_terseLabel_en-US" xlink:label="lab_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contingencies and Other Matters</link:label>
    <link:label id="lab_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_label_en-US" xlink:label="lab_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commitments and Contingencies Disclosure [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:to="lab_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LoanToValueDomain_e2f08bad-ed22-4a79-b9b2-f8f8f45610c7_terseLabel_en-US" xlink:label="lab_us-gaap_LoanToValueDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt-to-Value [Domain]</link:label>
    <link:label id="lab_us-gaap_LoanToValueDomain_label_en-US" xlink:label="lab_us-gaap_LoanToValueDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt-to-Value [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LoanToValueDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LoanToValueDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LoanToValueDomain" xlink:to="lab_us-gaap_LoanToValueDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_InvestmentsInDebtAndMarketableEquitySecuritiesAndCertainTradingAssetsDisclosureTextBlock_c12db591-f478-47c1-b02b-294dbfc6ecd4_terseLabel_en-US" xlink:label="lab_us-gaap_InvestmentsInDebtAndMarketableEquitySecuritiesAndCertainTradingAssetsDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments</link:label>
    <link:label id="lab_us-gaap_InvestmentsInDebtAndMarketableEquitySecuritiesAndCertainTradingAssetsDisclosureTextBlock_label_en-US" xlink:label="lab_us-gaap_InvestmentsInDebtAndMarketableEquitySecuritiesAndCertainTradingAssetsDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments in Debt and Marketable Equity Securities (and Certain Trading Assets) Disclosure [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_InvestmentsInDebtAndMarketableEquitySecuritiesAndCertainTradingAssetsDisclosureTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_InvestmentsInDebtAndMarketableEquitySecuritiesAndCertainTradingAssetsDisclosureTextBlock"/>
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    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations_6b7e9b31-2e3b-4a9a-8d96-30ea40d97548_periodStartLabel_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash, cash equivalents and restricted cash January 1,</link:label>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations_35cd4079-f150-482b-9f43-87e7a8dc21b6_periodEndLabel_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash, cash equivalents and restricted cash, September 30,</link:label>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations_label_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Including Disposal Group and Discontinued Operations</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsIncludingDisposalGroupAndDiscontinuedOperations"/>
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    <link:label id="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment_f3f8e796-86ea-41dc-a4b9-aef8ad34c1fd_terseLabel_en-US" xlink:label="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Impact of non-performance risk</link:label>
    <link:label id="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment_label_en-US" xlink:label="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Measurement, Non-Performance Risk Adjustment</link:label>
    <link:label id="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment_documentation_en-US" xlink:label="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Measurement, Non-Performance Risk Adjustment</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_FairValueMeasurementNonPerformanceRiskAdjustment" xlink:href="ci-20200930.xsd#ci_FairValueMeasurementNonPerformanceRiskAdjustment"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_FairValueMeasurementNonPerformanceRiskAdjustment" xlink:to="lab_ci_FairValueMeasurementNonPerformanceRiskAdjustment" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue2020FloatingRateInterestExpressScriptsMember_fd4abe81-86d5-4f26-aabf-cd5e49a42031_terseLabel_en-US" xlink:label="lab_ci_NotesDue2020FloatingRateInterestExpressScriptsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$400&#160;million, Floating Rate Notes due 11/2020</link:label>
    <link:label id="lab_ci_NotesDue2020FloatingRateInterestExpressScriptsMember_label_en-US" xlink:label="lab_ci_NotesDue2020FloatingRateInterestExpressScriptsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2020, Floating Rate Interest, Express Scripts [Member]</link:label>
    <link:label id="lab_ci_NotesDue2020FloatingRateInterestExpressScriptsMember_documentation_en-US" xlink:label="lab_ci_NotesDue2020FloatingRateInterestExpressScriptsMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable with floating interest due in 2020. Debt assumed acquisition from Express Scripts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue2020FloatingRateInterestExpressScriptsMember" xlink:href="ci-20200930.xsd#ci_NotesDue2020FloatingRateInterestExpressScriptsMember"/>
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    <link:label id="lab_srt_RangeMember_336cdab7-50ef-4e25-ab02-68346a5ae2b2_terseLabel_en-US" xlink:label="lab_srt_RangeMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statistical Measurement [Domain]</link:label>
    <link:label id="lab_srt_RangeMember_label_en-US" xlink:label="lab_srt_RangeMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statistical Measurement [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_srt_RangeMember" xlink:href="http://xbrl.fasb.org/srt/2020/elts/srt-2020-01-31.xsd#srt_RangeMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_srt_RangeMember" xlink:to="lab_srt_RangeMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20415875InterestMember_70ca1a3c-0a49-40c4-8557-1c7606ca9bea_terseLabel_en-US" xlink:label="lab_ci_NotesDue20415875InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$121&#160;million, 5.875% Notes due 2041</link:label>
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    <link:label id="lab_ci_NotesDue20415875InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20415875InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 5.875% due in 2041.</link:label>
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    <link:label id="lab_dei_SecurityExchangeName_d2a9b733-6a3f-4465-94ae-fab3ae3a322d_terseLabel_en-US" xlink:label="lab_dei_SecurityExchangeName" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Security Exchange Name</link:label>
    <link:label id="lab_dei_SecurityExchangeName_label_en-US" xlink:label="lab_dei_SecurityExchangeName" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Security Exchange Name</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_SecurityExchangeName"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_SecurityExchangeName" xlink:to="lab_dei_SecurityExchangeName" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAssetBeforeAccumulatedAmortization_ccd62c33-63ac-4872-8bcb-43bc11795ad3_terseLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAssetBeforeAccumulatedAmortization" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Property and equipment, gross</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAssetBeforeAccumulatedAmortization_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAssetBeforeAccumulatedAmortization" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Right-of-Use Asset, before Accumulated Amortization</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseRightOfUseAssetBeforeAccumulatedAmortization" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseRightOfUseAssetBeforeAccumulatedAmortization"/>
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    <link:label id="lab_us-gaap_ProceedsFromIssuanceOfLongTermDebt_eb6c7fb8-8960-4987-9c52-afc106e23484_terseLabel_en-US" xlink:label="lab_us-gaap_ProceedsFromIssuanceOfLongTermDebt" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net proceeds on issuance of long-term debt</link:label>
    <link:label id="lab_us-gaap_ProceedsFromIssuanceOfLongTermDebt_label_en-US" xlink:label="lab_us-gaap_ProceedsFromIssuanceOfLongTermDebt" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from Issuance of Long-term Debt</link:label>
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    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInsuranceAndContractholderLiabilities_7d36f784-09d9-4df0-88e8-827b297561c2_negatedLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance and contractholder liabilities classified as held for sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInsuranceAndContractholderLiabilities_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Current Insurance And Contractholder Liabilities</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInsuranceAndContractholderLiabilities" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInsuranceAndContractholderLiabilities" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ReinsuranceDisclosuresAbstract_d27e3f38-35c1-487e-be14-a84789427fb4_terseLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceDisclosuresAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Disclosures [Abstract]</link:label>
    <link:label id="lab_us-gaap_ReinsuranceDisclosuresAbstract_label_en-US" xlink:label="lab_us-gaap_ReinsuranceDisclosuresAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Disclosures [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ReinsuranceDisclosuresAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ReinsuranceDisclosuresAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ReinsuranceDisclosuresAbstract" xlink:to="lab_us-gaap_ReinsuranceDisclosuresAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LiabilitiesCurrent_39a921ce-ed52-4ca8-95e7-e53adb5a68d6_totalLabel_en-US" xlink:label="lab_us-gaap_LiabilitiesCurrent" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total current liabilities</link:label>
    <link:label id="lab_us-gaap_LiabilitiesCurrent_label_en-US" xlink:label="lab_us-gaap_LiabilitiesCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liabilities, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilitiesCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilitiesCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilitiesCurrent" xlink:to="lab_us-gaap_LiabilitiesCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20233InterestMember_51f688e0-d7d5-47af-a2e1-82b2f4d8ef04_terseLabel_en-US" xlink:label="lab_ci_NotesDue20233InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,000&#160;million, 3% Notes due 2023</link:label>
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    <link:label id="lab_ci_NotesDue20233InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20233InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3% due in 2023. Debt assumed acquisition from Express Scripts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue20233InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue20233InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue20233InterestMember" xlink:to="lab_ci_NotesDue20233InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss_877dbd9b-74f6-4d36-a006-229e8ba7218c_negatedLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gross losses on sales</link:label>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss_label_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale, Realized Loss</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss" xlink:to="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedLoss" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember_3311adaa-2cdb-44d6-b377-af00e6e5feda_terseLabel_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Upper-medium grade and higher</link:label>
    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember_label_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Nationally Recognized Statisical Rating Organizations (NRSRO), A- Or Higher [Member]</link:label>
    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember_documentation_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Nationally Recognized Statisical Rating Organizations (NRSRO), A- Or Higher</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember" xlink:href="ci-20200930.xsd#ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROAOrHigherMember"/>
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    <link:label id="lab_us-gaap_AssetsAbstract_ac434d52-7b48-4116-8db1-c581313b6c25_terseLabel_en-US" xlink:label="lab_us-gaap_AssetsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets</link:label>
    <link:label id="lab_us-gaap_AssetsAbstract_label_en-US" xlink:label="lab_us-gaap_AssetsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AssetsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AssetsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AssetsAbstract" xlink:to="lab_us-gaap_AssetsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock_eb935b2c-93c5-4bbb-8590-598bfebcbb28_terseLabel_en-US" xlink:label="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Operating and Finance Lease Right of Use ("ROU") Assets and Lease Liabilities</link:label>
    <link:label id="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock_label_en-US" xlink:label="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets And Liabilities Lessee [Table Text Block]</link:label>
    <link:label id="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock_documentation_en-US" xlink:label="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Tabular disclosure of lessee right-of-use assets and lease liabilities for operating and finance leases.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AssetsAndLiabilitiesLesseeTableTextBlock" xlink:href="ci-20200930.xsd#ci_AssetsAndLiabilitiesLesseeTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AssetsAndLiabilitiesLesseeTableTextBlock" xlink:to="lab_ci_AssetsAndLiabilitiesLesseeTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ReinsuranceRecoverablesNonCurrent_7f1a6d25-b718-436c-8611-f2fc4787b72f_terseLabel_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesNonCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverables</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverablesNonCurrent_label_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesNonCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables, Noncurrent</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverablesNonCurrent_documentation_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesNonCurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amount, after valuation allowance, recoverable after one year under reinsurance contracts including premium paid under reinsurance contracts. Examples include, but are not limited to, settled and unsettled claims, incurred but not reported losses, loss adjustment expense, premium paid, policy benefits and policy reserves.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ReinsuranceRecoverablesNonCurrent" xlink:href="ci-20200930.xsd#ci_ReinsuranceRecoverablesNonCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ReinsuranceRecoverablesNonCurrent" xlink:to="lab_ci_ReinsuranceRecoverablesNonCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesTable_f40403a1-c414-4e01-bd24-0acad2616b88_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities [Table]</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesTable_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilitiesTable" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilitiesTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InsuranceAndContractholderLiabilitiesTable" xlink:to="lab_ci_InsuranceAndContractholderLiabilitiesTable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_A340LongTermDebtDueMarch152050Member_99f7e592-05c7-4892-8b44-cb6b7781f0dc_terseLabel_en-US" xlink:label="lab_ci_A340LongTermDebtDueMarch152050Member" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,250 Million, 3.40% Debt due March 15, 2050</link:label>
    <link:label id="lab_ci_A340LongTermDebtDueMarch152050Member_label_en-US" xlink:label="lab_ci_A340LongTermDebtDueMarch152050Member" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">3.40% Long-Term Debt Due March 15, 2050 [Member]</link:label>
    <link:label id="lab_ci_A340LongTermDebtDueMarch152050Member_documentation_en-US" xlink:label="lab_ci_A340LongTermDebtDueMarch152050Member" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">3.40% Long-Term Debt Due March 15, 2050</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_A340LongTermDebtDueMarch152050Member" xlink:href="ci-20200930.xsd#ci_A340LongTermDebtDueMarch152050Member"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_A340LongTermDebtDueMarch152050Member" xlink:to="lab_ci_A340LongTermDebtDueMarch152050Member" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AccountingPoliciesAbstract_e3f522fa-29db-437f-a6c1-70324e9cea96_terseLabel_en-US" xlink:label="lab_us-gaap_AccountingPoliciesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounting Policies [Abstract]</link:label>
    <link:label id="lab_us-gaap_AccountingPoliciesAbstract_label_en-US" xlink:label="lab_us-gaap_AccountingPoliciesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounting Policies [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AccountingPoliciesAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AccountingPoliciesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AccountingPoliciesAbstract" xlink:to="lab_us-gaap_AccountingPoliciesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments_4f7c411b-0488-443d-afd2-f6cf29910268_verboseLabel_en-US" xlink:label="lab_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other sales, maturities and repayments (primarily short-term and other long-term investments)</link:label>
    <link:label id="lab_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments_label_en-US" xlink:label="lab_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from Sale and Maturity of Other Investments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments" xlink:to="lab_us-gaap_ProceedsFromSaleAndMaturityOfOtherInvestments" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation_87f964b7-3328-47df-a814-8e81db956293_terseLabel_en-US" xlink:label="lab_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Effect of issuing stock for employee benefit plans</link:label>
    <link:label id="lab_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation_label_en-US" xlink:label="lab_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Shares Issued, Value, Share-based Payment Arrangement, after Forfeiture</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation" xlink:to="lab_us-gaap_StockIssuedDuringPeriodValueShareBasedCompensation" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems_cdf1f8e1-c405-422b-b2fb-a7d347187f0f_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]</link:label>
    <link:label id="lab_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems_label_en-US" xlink:label="lab_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems" xlink:to="lab_us-gaap_FairValueBalanceSheetGroupingFinancialStatementCaptionsLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ShortTermInvestmentsAbstract_a19a777b-4084-4208-890e-e28b9fd3bc63_terseLabel_en-US" xlink:label="lab_us-gaap_ShortTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current</link:label>
    <link:label id="lab_us-gaap_ShortTermInvestmentsAbstract_label_en-US" xlink:label="lab_us-gaap_ShortTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term Investments [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ShortTermInvestmentsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ShortTermInvestmentsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ShortTermInvestmentsAbstract" xlink:to="lab_us-gaap_ShortTermInvestmentsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ReinsuranceRecoverablesNet_f20782b9-bc5c-414c-aef7-f84c0162ee9f_terseLabel_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesNet" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverables</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverablesNet_label_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesNet" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables, Net</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverablesNet_documentation_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesNet" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables, Net</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ReinsuranceRecoverablesNet" xlink:href="ci-20200930.xsd#ci_ReinsuranceRecoverablesNet"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ReinsuranceRecoverablesNet" xlink:to="lab_ci_ReinsuranceRecoverablesNet" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_RealEstateInvestmentMember_b55156cb-6682-4a4d-9853-613a2d367b6c_terseLabel_en-US" xlink:label="lab_us-gaap_RealEstateInvestmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Real estate investments</link:label>
    <link:label id="lab_us-gaap_RealEstateInvestmentMember_label_en-US" xlink:label="lab_us-gaap_RealEstateInvestmentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Real Estate Investment [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RealEstateInvestmentMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RealEstateInvestmentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RealEstateInvestmentMember" xlink:to="lab_us-gaap_RealEstateInvestmentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAssetStatementOfFinancialPositionExtensibleList_ba085f75-0534-4b44-8dfc-a4d5ce345712_terseLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAssetStatementOfFinancialPositionExtensibleList" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Balance sheet location of non-current finance lease assets</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAssetStatementOfFinancialPositionExtensibleList_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAssetStatementOfFinancialPositionExtensibleList" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible List]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseRightOfUseAssetStatementOfFinancialPositionExtensibleList" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseRightOfUseAssetStatementOfFinancialPositionExtensibleList"/>
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    <link:label id="lab_us-gaap_RealizedGainLossOnInvestmentsTableTextBlock_2fa87153-694e-4529-9f27-2e18d8de9214_terseLabel_en-US" xlink:label="lab_us-gaap_RealizedGainLossOnInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Realized Gains and Losses on Investments</link:label>
    <link:label id="lab_us-gaap_RealizedGainLossOnInvestmentsTableTextBlock_label_en-US" xlink:label="lab_us-gaap_RealizedGainLossOnInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Realized Gain (Loss) on Investments [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RealizedGainLossOnInvestmentsTableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RealizedGainLossOnInvestmentsTableTextBlock"/>
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    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups_17cc093a-4be4-4207-aab7-2cda103b45c8_totalLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Noncurrent, Including Disposal Groups</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Noncurrent, Including Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups" xlink:to="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain_76080e3f-3284-4164-a1f9-1729dd154cf7_terseLabel_en-US" xlink:label="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranteed Insurance Contract, Type of Benefit [Domain]</link:label>
    <link:label id="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain_label_en-US" xlink:label="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranteed Insurance Contract, Type of Benefit [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain" xlink:to="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_TemporaryEquityOtherChanges_3a73c980-c072-4e06-84e2-fade9ba4cafb_terseLabel_en-US" xlink:label="lab_us-gaap_TemporaryEquityOtherChanges" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other transactions impacting noncontrolling interests</link:label>
    <link:label id="lab_us-gaap_TemporaryEquityOtherChanges_label_en-US" xlink:label="lab_us-gaap_TemporaryEquityOtherChanges" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Temporary Equity, Other Changes</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_TemporaryEquityOtherChanges" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_TemporaryEquityOtherChanges"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_TemporaryEquityOtherChanges" xlink:to="lab_us-gaap_TemporaryEquityOtherChanges" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts_73e59371-0184-4193-9b7e-d8545e11fb5a_negatedLabel_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Deferred policy acquisition costs</link:label>
    <link:label id="lab_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts_label_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Increase (Decrease) in Deferred Policy Acquisition Costs</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts" xlink:to="lab_us-gaap_IncreaseDecreaseInDeferredPolicyAcquisitionCosts" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations_bd283797-9a1f-4df3-96bf-bf803ce70ea2_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term debt</link:label>
    <link:label id="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations_41ae308b-c530-4092-a677-8909d683cae9_totalLabel_en-US" xlink:label="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total long-term debt</link:label>
    <link:label id="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations_label_en-US" xlink:label="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Debt and Lease Obligation</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LongTermDebtAndCapitalLeaseObligations" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LongTermDebtAndCapitalLeaseObligations"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LongTermDebtAndCapitalLeaseObligations" xlink:to="lab_us-gaap_LongTermDebtAndCapitalLeaseObligations" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems_e567d0a0-d127-4167-b28b-13da2be83616_terseLabel_en-US" xlink:label="lab_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">New Accounting Pronouncements or Change in Accounting Principle [Line Items]</link:label>
    <link:label id="lab_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems_label_en-US" xlink:label="lab_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">New Accounting Pronouncements or Change in Accounting Principle [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems" xlink:to="lab_us-gaap_NewAccountingPronouncementsOrChangeInAccountingPrincipleLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember_a791a69b-0d2a-4f31-9f6c-7a28d0f7264c_terseLabel_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Not rated</link:label>
    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember_label_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Nationally Recognized Statisical Rating Organizations (NRSRO), Not Rated [Member]</link:label>
    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember_documentation_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Nationally Recognized Statisical Rating Organizations (NRSRO), Not Rated</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember" xlink:href="ci-20200930.xsd#ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember" xlink:to="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSRONotRatedMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups_f7615f6b-faf3-443a-a42f-cddc78947fad_terseLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid claims and claim expenses</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Current Including Disposal Groups</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The amount (expected to be paid within one year) needed to reflect the estimated ultimate cost of settling claims relating to insured events that have occurred on or before the balance sheet date, whether or not reported to the insurer at that date.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups" xlink:to="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseCurrentIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_GuaranteeObligationsMaximumExposure_81dd5e6a-c0b7-405d-b4fd-e516180ecb4d_terseLabel_en-US" xlink:label="lab_us-gaap_GuaranteeObligationsMaximumExposure" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Maximum guarantee exposure</link:label>
    <link:label id="lab_us-gaap_GuaranteeObligationsMaximumExposure_label_en-US" xlink:label="lab_us-gaap_GuaranteeObligationsMaximumExposure" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guarantor Obligations, Maximum Exposure, Undiscounted</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_GuaranteeObligationsMaximumExposure" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_GuaranteeObligationsMaximumExposure"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_GuaranteeObligationsMaximumExposure" xlink:to="lab_us-gaap_GuaranteeObligationsMaximumExposure" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember_4d57e6e6-e603-4bdb-b3c2-d2c6927dcfb9_terseLabel_en-US" xlink:label="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Lincoln National Life and Lincoln Life &amp; Annuity of New York</link:label>
    <link:label id="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember_label_en-US" xlink:label="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The Lincoln National Life Insurance Company And Lincoln Life And Annuity Of New York [Member]</link:label>
    <link:label id="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember_documentation_en-US" xlink:label="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverables resulting from the 1998 sale of the Companys individual life insurance and annuity business.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember" xlink:href="ci-20200930.xsd#ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember" xlink:to="lab_ci_LincolnNationalLifeInsuranceCompanyAndLincolnLifeAndAnnuityOfNewYorkMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets_03456bab-28ca-4a9e-bdb0-d1b1768b186e_terseLabel_en-US" xlink:label="lab_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjustment for credit risk on derivatives assets</link:label>
    <link:label id="lab_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets_label_en-US" xlink:label="lab_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Credit Risk Valuation Adjustment, Derivative Assets</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets" xlink:to="lab_us-gaap_DerivativeCreditRiskValuationAdjustmentDerivativeAssets" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_PharmacyAndServiceCostsPayable_bafaffff-9477-4d5f-9889-517c08d9416a_terseLabel_en-US" xlink:label="lab_ci_PharmacyAndServiceCostsPayable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy and service costs payable</link:label>
    <link:label id="lab_ci_PharmacyAndServiceCostsPayable_label_en-US" xlink:label="lab_ci_PharmacyAndServiceCostsPayable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy And Service Costs Payable</link:label>
    <link:label id="lab_ci_PharmacyAndServiceCostsPayable_documentation_en-US" xlink:label="lab_ci_PharmacyAndServiceCostsPayable" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reflects amounts due to pharmacies for prescriptions filled through our retail network of pharmacies. Also includes amounts due to clients for their portion of rebates that must be contractually shared.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PharmacyAndServiceCostsPayable" xlink:href="ci-20200930.xsd#ci_PharmacyAndServiceCostsPayable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_PharmacyAndServiceCostsPayable" xlink:to="lab_ci_PharmacyAndServiceCostsPayable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables_c55b956c-f2b1-4bbc-b8d9-1986d2735da5_negatedLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverables classified as assets of business held for sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Reinsurance Recoverables</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables_documentation_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Reinsurance Recoverables</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables" xlink:href="ci-20200930.xsd#ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationReinsuranceRecoverables" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CommonStockParOrStatedValuePerShare_732d4bac-1561-4d8a-aed1-5ed0550ac10d_terseLabel_en-US" xlink:label="lab_us-gaap_CommonStockParOrStatedValuePerShare" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common stock, par value (in dollars per share)</link:label>
    <link:label id="lab_us-gaap_CommonStockParOrStatedValuePerShare_label_en-US" xlink:label="lab_us-gaap_CommonStockParOrStatedValuePerShare" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common Stock, Par or Stated Value Per Share</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommonStockParOrStatedValuePerShare" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommonStockParOrStatedValuePerShare"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommonStockParOrStatedValuePerShare" xlink:to="lab_us-gaap_CommonStockParOrStatedValuePerShare" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember_ab0da33c-45c0-4ff9-9c36-8228cc7f4feb_terseLabel_en-US" xlink:label="lab_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reclassification adjustment for settlement (interest expense and other)</link:label>
    <link:label id="lab_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember_label_en-US" xlink:label="lab_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Defined Benefit Plans Adjustment Settlement [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember" xlink:href="ci-20200930.xsd#ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember" xlink:to="lab_ci_AccumulatedDefinedBenefitPlansAdjustmentSettlementMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OtherLiabilitiesNoncurrent_74a24ef6-f7c7-4d2d-b3e7-14481c7119d8_terseLabel_en-US" xlink:label="lab_us-gaap_OtherLiabilitiesNoncurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other non-current liabilities</link:label>
    <link:label id="lab_us-gaap_OtherLiabilitiesNoncurrent_label_en-US" xlink:label="lab_us-gaap_OtherLiabilitiesNoncurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Liabilities, Noncurrent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherLiabilitiesNoncurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherLiabilitiesNoncurrent" xlink:to="lab_us-gaap_OtherLiabilitiesNoncurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_5e37744a-3019-43ca-b8d1-ffc9fe032223_terseLabel_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other comprehensive income, net of tax</link:label>
    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_label_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Comprehensive Income (Loss), Net of Tax, Portion Attributable to Parent [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:to="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities_5831287c-fea2-4d2c-b0f9-3c3b332f9d90_terseLabel_en-US" xlink:label="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt securities and equity securities</link:label>
    <link:label id="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities_label_en-US" xlink:label="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds From Sale Of Debt And Equity Securities</link:label>
    <link:label id="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities_documentation_en-US" xlink:label="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from sales of debt and equity securities.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ProceedsFromSaleOfDebtAndEquitySecurities" xlink:href="ci-20200930.xsd#ci_ProceedsFromSaleOfDebtAndEquitySecurities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ProceedsFromSaleOfDebtAndEquitySecurities" xlink:to="lab_ci_ProceedsFromSaleOfDebtAndEquitySecurities" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_InventoryNet_cbdf53f0-e29b-4dff-b94a-ebc264515d30_terseLabel_en-US" xlink:label="lab_us-gaap_InventoryNet" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Inventories</link:label>
    <link:label id="lab_us-gaap_InventoryNet_label_en-US" xlink:label="lab_us-gaap_InventoryNet" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Inventory, Net</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_InventoryNet" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_InventoryNet"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_InventoryNet" xlink:to="lab_us-gaap_InventoryNet" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueMeasurementFrequencyDomain_c8d141ab-6842-40b8-860f-615a19775ce9_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementFrequencyDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Frequency [Domain]</link:label>
    <link:label id="lab_us-gaap_FairValueMeasurementFrequencyDomain_label_en-US" xlink:label="lab_us-gaap_FairValueMeasurementFrequencyDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Frequency [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueMeasurementFrequencyDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueMeasurementFrequencyDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueMeasurementFrequencyDomain" xlink:to="lab_us-gaap_FairValueMeasurementFrequencyDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_StockholdersEquityPolicyTextBlock_919af43c-da9d-42ff-90d2-c1b2c14fce22_terseLabel_en-US" xlink:label="lab_us-gaap_StockholdersEquityPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">AOCI</link:label>
    <link:label id="lab_us-gaap_StockholdersEquityPolicyTextBlock_label_en-US" xlink:label="lab_us-gaap_StockholdersEquityPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stockholders' Equity, Policy [Policy Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StockholdersEquityPolicyTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_StockholdersEquityPolicyTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_StockholdersEquityPolicyTextBlock" xlink:to="lab_us-gaap_StockholdersEquityPolicyTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinancingReceivableRecordedInvestmentCurrent_afdcd6a6-83c6-46f3-ada0-2f3b9e540e5b_terseLabel_en-US" xlink:label="lab_us-gaap_FinancingReceivableRecordedInvestmentCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current loans</link:label>
    <link:label id="lab_us-gaap_FinancingReceivableRecordedInvestmentCurrent_label_en-US" xlink:label="lab_us-gaap_FinancingReceivableRecordedInvestmentCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, Not Past Due</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinancingReceivableRecordedInvestmentCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinancingReceivableRecordedInvestmentCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinancingReceivableRecordedInvestmentCurrent" xlink:to="lab_us-gaap_FinancingReceivableRecordedInvestmentCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale_f72cc767-e0b2-4d6a-b405-ebcc3f029666_terseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity securities with readily determinable fair values</link:label>
    <link:label id="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale_a6449a89-95e6-41b1-832f-9fe65e5f2ecd_verboseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity securities</link:label>
    <link:label id="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities Fv Ni Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities Fv Ni Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_EquitySecuritiesFvNiBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_TransactionRelatedCosts_71626f57-8080-46a0-b61f-c9760e380f5c_verboseLabel_en-US" xlink:label="lab_ci_TransactionRelatedCosts" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integration and transaction-related costs, pre-tax</link:label>
    <link:label id="lab_ci_TransactionRelatedCosts_cda53416-0d00-4254-ba88-c50239fe45c1_terseLabel_en-US" xlink:label="lab_ci_TransactionRelatedCosts" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integration and transaction-related costs (Selling, general and administrative expenses)</link:label>
    <link:label id="lab_ci_TransactionRelatedCosts_7f771e34-6d3d-4b5a-ada5-f369589cf44b_netLabel_en-US" xlink:label="lab_ci_TransactionRelatedCosts" xlink:role="http://www.xbrl.org/2009/role/netLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integration and transaction-related costs</link:label>
    <link:label id="lab_ci_TransactionRelatedCosts_label_en-US" xlink:label="lab_ci_TransactionRelatedCosts" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Transaction Related Costs</link:label>
    <link:label id="lab_ci_TransactionRelatedCosts_documentation_en-US" xlink:label="lab_ci_TransactionRelatedCosts" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Transaction-related costs primarily consisting of fees for legal, advisory and other professional services, amortization of Bridge Facility fees in 2018, as well as employee costs.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_TransactionRelatedCosts" xlink:href="ci-20200930.xsd#ci_TransactionRelatedCosts"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_TransactionRelatedCosts" xlink:to="lab_ci_TransactionRelatedCosts" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ConcentrationRiskPercentage1_8bd67645-bb45-4557-a28d-eb5350e56234_terseLabel_en-US" xlink:label="lab_us-gaap_ConcentrationRiskPercentage1" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Concentration percentage</link:label>
    <link:label id="lab_us-gaap_ConcentrationRiskPercentage1_label_en-US" xlink:label="lab_us-gaap_ConcentrationRiskPercentage1" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Concentration Risk, Percentage</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ConcentrationRiskPercentage1" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ConcentrationRiskPercentage1"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ConcentrationRiskPercentage1" xlink:to="lab_us-gaap_ConcentrationRiskPercentage1" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_9f1ae976-e0c4-4db5-bff3-cb7a8aea4e64_negatedLabel_en-US" xlink:label="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance for credit losses</link:label>
    <link:label id="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, Allowance For Credit Loss, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:label id="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, Allowance For Credit Loss, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_FinancingReceivableAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_StatementLineItems_23194770-9fd8-461a-af57-7df2ff6fd54d_terseLabel_en-US" xlink:label="lab_us-gaap_StatementLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statement [Line Items]</link:label>
    <link:label id="lab_us-gaap_StatementLineItems_label_en-US" xlink:label="lab_us-gaap_StatementLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statement [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StatementLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_StatementLineItems"/>
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    <link:label id="lab_ci_LongTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_84088f30-621b-42c1-a307-f1b284d40162_totalLabel_en-US" xlink:label="lab_ci_LongTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments including assets of business held for sale</link:label>
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    <link:label id="lab_ci_GuaranteedSeparateAccountAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale_7a99d5b6-715c-4694-8953-bcf16d4fd594_terseLabel_en-US" xlink:label="lab_ci_GuaranteedSeparateAccountAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranteed separate accounts</link:label>
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    <link:label id="lab_us-gaap_SellingGeneralAndAdministrativeExpense_efa352d5-32ca-4de9-8dc6-5174e66c476a_terseLabel_en-US" xlink:label="lab_us-gaap_SellingGeneralAndAdministrativeExpense" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Selling, general and administrative expenses</link:label>
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    <link:label id="lab_us-gaap_Ltv80To100PercentMember_33f8807f-1862-4910-af22-967159aeb418_terseLabel_en-US" xlink:label="lab_us-gaap_Ltv80To100PercentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">80% to 100%</link:label>
    <link:label id="lab_us-gaap_Ltv80To100PercentMember_label_en-US" xlink:label="lab_us-gaap_Ltv80To100PercentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt-to-Value Ratio, 80 to 100 Percent [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_Ltv80To100PercentMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_Ltv80To100PercentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_Ltv80To100PercentMember" xlink:to="lab_us-gaap_Ltv80To100PercentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue204648InterestMember_4f7810e6-af8a-4885-bf26-5c45010d3bae_terseLabel_en-US" xlink:label="lab_ci_NotesDue204648InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,500&#160;million, 4.8% Notes due 2046</link:label>
    <link:label id="lab_ci_NotesDue204648InterestMember_label_en-US" xlink:label="lab_ci_NotesDue204648InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2046, 4.8% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue204648InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue204648InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.8% due in 2046. Debt assumed acquisition from Express Scripts.</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterTenYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_385d40be-500e-4291-8fe7-9f5d18ede6b0_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterTenYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due after ten years</link:label>
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    <link:label id="lab_us-gaap_OtherAssetsNoncurrent_5046bde8-4430-4748-9df6-c19a5b204940_terseLabel_en-US" xlink:label="lab_us-gaap_OtherAssetsNoncurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other assets</link:label>
    <link:label id="lab_us-gaap_OtherAssetsNoncurrent_label_en-US" xlink:label="lab_us-gaap_OtherAssetsNoncurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Assets, Noncurrent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherAssetsNoncurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherAssetsNoncurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherAssetsNoncurrent" xlink:to="lab_us-gaap_OtherAssetsNoncurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale_a5c0828e-1126-4544-a6b1-fa17d71ae515_terseLabel_en-US" xlink:label="lab_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Average Debt Service Coverage Ratio</link:label>
    <link:label id="lab_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable Credit Quality Debt Service Coverage Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Represents ratio measuring the amount of property cash flow available for annual interest and principal payments on debt.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_FinancingReceivableCreditQualityDebtServiceCoverageBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_ci_ShortTermInvestmentsAndCashEquivalentsAxis_f4d6e5ea-2368-42e9-a46c-cee037558724_terseLabel_en-US" xlink:label="lab_ci_ShortTermInvestmentsAndCashEquivalentsAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short Term Investments And Cash Equivalents [Axis]</link:label>
    <link:label id="lab_ci_ShortTermInvestmentsAndCashEquivalentsAxis_label_en-US" xlink:label="lab_ci_ShortTermInvestmentsAndCashEquivalentsAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short Term Investments And Cash Equivalents [Axis]</link:label>
    <link:label id="lab_ci_ShortTermInvestmentsAndCashEquivalentsAxis_documentation_en-US" xlink:label="lab_ci_ShortTermInvestmentsAndCashEquivalentsAxis" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Information by type of short-term investments and cash equivalent balance.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ShortTermInvestmentsAndCashEquivalentsAxis" xlink:href="ci-20200930.xsd#ci_ShortTermInvestmentsAndCashEquivalentsAxis"/>
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    <link:label id="lab_us-gaap_Assets_d675b751-ad9f-4a90-a9d9-7122660ee89b_totalLabel_en-US" xlink:label="lab_us-gaap_Assets" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">TOTAL ASSETS</link:label>
    <link:label id="lab_us-gaap_Assets_label_en-US" xlink:label="lab_us-gaap_Assets" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_Assets" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_Assets"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_Assets" xlink:to="lab_us-gaap_Assets" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember_1feeeb13-f1a2-4b3a-a148-ca7d2e0e0f57_terseLabel_en-US" xlink:label="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Foreign government</link:label>
    <link:label id="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember_b9f1f034-6f8c-4de3-862b-707b6d333e05_verboseLabel_en-US" xlink:label="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Foreign government securities</link:label>
    <link:label id="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember_label_en-US" xlink:label="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Security, Government, Non-US [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ForeignGovernmentDebtSecuritiesMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ForeignGovernmentDebtSecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ForeignGovernmentDebtSecuritiesMember" xlink:to="lab_us-gaap_ForeignGovernmentDebtSecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LossContingencyAccrualProvision_08e4d1b3-1799-42db-ab46-a0413c0b4214_terseLabel_en-US" xlink:label="lab_us-gaap_LossContingencyAccrualProvision" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Provision for loss contingency</link:label>
    <link:label id="lab_us-gaap_LossContingencyAccrualProvision_label_en-US" xlink:label="lab_us-gaap_LossContingencyAccrualProvision" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Loss Contingency Accrual, Provision</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LossContingencyAccrualProvision" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LossContingencyAccrualProvision"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LossContingencyAccrualProvision" xlink:to="lab_us-gaap_LossContingencyAccrualProvision" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations_7c95915d-d765-4719-966b-ec4640f97d8a_negatedLabel_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash reclassified to assets of business held for sale</link:label>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations_label_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Disposal Group, Including Discontinued Operations</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations" xlink:to="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalentsDisposalGroupIncludingDiscontinuedOperations" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock_535ac5e8-ce21-4157-a4ef-7d89a8bd32a5_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance and Contractholder Liabilities</link:label>
    <link:label id="lab_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock_label_en-US" xlink:label="lab_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Future Policy Benefits and Unpaid Claims Disclosure [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock" xlink:to="lab_us-gaap_LiabilityForFuturePolicyBenefitsAndUnpaidClaimsDisclosureTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract_35914005-5a46-4c4d-abf1-2c9e7b2b0b79_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term debt</link:label>
    <link:label id="lab_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract_label_en-US" xlink:label="lab_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Debt and Lease Obligation [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract" xlink:to="lab_us-gaap_LongTermDebtAndCapitalLeaseObligationsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity_50f5be39-efa5-407c-80ed-c544c4bc6609_terseLabel_en-US" xlink:label="lab_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net translation gains (losses) on foreign currencies</link:label>
    <link:label id="lab_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity_label_en-US" xlink:label="lab_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax, Including Temporary Equity</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity" xlink:href="ci-20200930.xsd#ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity" xlink:to="lab_ci_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxIncludingTemporaryEquity" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy_505c5597-0fa2-4daf-948d-bb90a6d0bf99_terseLabel_en-US" xlink:label="lab_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid Claims and Claims Expenses</link:label>
    <link:label id="lab_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy_label_en-US" xlink:label="lab_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid Policy Claims and Claims Adjustment Expense, Policy [Policy Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy" xlink:to="lab_us-gaap_UnpaidPolicyClaimsAndClaimsAdjustmentExpensePolicy" xlink:type="arc" order="1"/>
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    <link:label id="lab_ci_RealizedInvestmentGainLoss_a3556917-cfd9-4e1d-bb6f-aff74e606b52_terseLabel_en-US" xlink:label="lab_ci_RealizedInvestmentGainLoss" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net realized investment gains (losses)</link:label>
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    <link:label id="lab_ci_RealizedInvestmentGainLoss_documentation_en-US" xlink:label="lab_ci_RealizedInvestmentGainLoss" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The net realized gains or (losses) on investments during the period, including gains (losses) on securities separately or otherwise categorized as trading, available-for-sale, or held-to-maturity.</link:label>
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    <link:label id="lab_us-gaap_FinancingReceivablePortfolioSegmentDomain_184c9c4f-bf9f-4a54-97d6-97239c5d2b5d_terseLabel_en-US" xlink:label="lab_us-gaap_FinancingReceivablePortfolioSegmentDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable Portfolio Segment [Domain]</link:label>
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    <link:label id="lab_ci_OtherReinsurersMember_19ad508f-5094-45d1-926e-ee8b8b083370_terseLabel_en-US" xlink:label="lab_ci_OtherReinsurersMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other</link:label>
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    <link:label id="lab_ci_OtherReinsurersMember_documentation_en-US" xlink:label="lab_ci_OtherReinsurersMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Reinsurers</link:label>
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    <link:label id="lab_us-gaap_Liabilities_23e6d7bd-40cf-479a-9fcf-cef997ca0d23_totalLabel_en-US" xlink:label="lab_us-gaap_Liabilities" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">TOTAL LIABILITIES</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_Liabilities" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_Liabilities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_Liabilities" xlink:to="lab_us-gaap_Liabilities" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ImpairmentsOnInvestmentsTotal_02d8bab3-0eae-424b-b5b3-08d4355c48af_negatedLabel_en-US" xlink:label="lab_ci_ImpairmentsOnInvestmentsTotal" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other investment asset write-downs</link:label>
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    <link:label id="lab_ci_ImpairmentsOnInvestmentsTotal_documentation_en-US" xlink:label="lab_ci_ImpairmentsOnInvestmentsTotal" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total impairments recorded in pre-tax realized investment losses</link:label>
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    <link:label id="lab_us-gaap_LossContingencyDamagesSoughtValue_176fa03a-d0ae-4f11-b30b-db234c523cd3_terseLabel_en-US" xlink:label="lab_us-gaap_LossContingencyDamagesSoughtValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Damages sought by Anthem</link:label>
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    <link:label id="lab_us-gaap_RetirementPlanTypeAxis_247302fa-e381-4dc1-bf8c-c7102b6f18c7_terseLabel_en-US" xlink:label="lab_us-gaap_RetirementPlanTypeAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retirement Plan Type [Axis]</link:label>
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    <link:label id="lab_us-gaap_AllOtherSegmentsMember_4a5daf71-1823-486f-ae3f-cd1970016bb0_terseLabel_en-US" xlink:label="lab_us-gaap_AllOtherSegmentsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Operations</link:label>
    <link:label id="lab_us-gaap_AllOtherSegmentsMember_label_en-US" xlink:label="lab_us-gaap_AllOtherSegmentsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Segments [Member]</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AllOtherSegmentsMember" xlink:to="lab_us-gaap_AllOtherSegmentsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_49e48cba-9f77-44be-aed3-319efff2f97b_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value</link:label>
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    <link:label id="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROBBBToBBBRatingMember_9d6db785-926f-4213-83d6-52d98a49244a_terseLabel_en-US" xlink:label="lab_ci_NationallyRecognizedStatisicalRatingOrganizationsNRSROBBBToBBBRatingMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Lower-medium grade</link:label>
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    <link:label id="lab_ci_MarketableSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale_ea81ad67-a957-4cde-81f0-70420c169e68_terseLabel_en-US" xlink:label="lab_ci_MarketableSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value</link:label>
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    <link:label id="lab_us-gaap_IncreaseDecreaseInOtherOperatingCapitalNet_8b7d1888-8472-4dfd-a126-fda4bfb47841_negatedLabel_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInOtherOperatingCapitalNet" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other, net</link:label>
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    <link:label id="lab_ci_LiabilityForFuturePolicyBenefitsNoncurrentIncludingDisposalGroups_5d7000d2-fac8-422b-ae75-d62902fcc62c_terseLabel_en-US" xlink:label="lab_ci_LiabilityForFuturePolicyBenefitsNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Future policy benefits</link:label>
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    <link:label id="lab_us-gaap_PolicyholderAccountsPolicy_label_en-US" xlink:label="lab_us-gaap_PolicyholderAccountsPolicy" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Policyholder Accounts, Policy [Policy Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PolicyholderAccountsPolicy" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PolicyholderAccountsPolicy"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PolicyholderAccountsPolicy" xlink:to="lab_us-gaap_PolicyholderAccountsPolicy" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember_c5b667d5-5660-4726-972b-991a5e0de953_terseLabel_en-US" xlink:label="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Collectibility of Risk Corridor Payments</link:label>
    <link:label id="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember_label_en-US" xlink:label="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Collectibility Of Risk Corridor Payments Receivable [Member]</link:label>
    <link:label id="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember_documentation_en-US" xlink:label="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Collectibility Of Risk Corridor Payments Receivable</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember" xlink:href="ci-20200930.xsd#ci_CollectibilityOfRiskCorridorPaymentsReceivableMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember" xlink:to="lab_ci_CollectibilityOfRiskCorridorPaymentsReceivableMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities_20c6cbfa-45dc-4d7f-a38f-ac4b310f0170_negatedLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance and contractholder liabilities classified as held for sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Noncurrent Insurance And Contractholder Liabilities</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities_documentation_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Noncurrent Insurance And Contractholder Liabilities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities" xlink:href="ci-20200930.xsd#ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationNoncurrentInsuranceAndContractholderLiabilities" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent_da54c81d-a365-4f62-b95c-838f1075a003_verboseLabel_en-US" xlink:label="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other, including finance leases</link:label>
    <link:label id="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent_label_en-US" xlink:label="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Short-Term Debt, Current Maturities Of Long-Term Debt, And Lease Obligations, Current</link:label>
    <link:label id="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent_documentation_en-US" xlink:label="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Short-Term Debt, Current Maturities Of Long-Term Debt, And Lease Obligations, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent" xlink:href="ci-20200930.xsd#ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent" xlink:to="lab_ci_OtherShortTermDebtCurrentMaturitiesOfLongTermDebtAndLeaseObligationsCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract_4e0950be-8d82-4d89-a619-9d648a565c6f_terseLabel_en-US" xlink:label="lab_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortized Cost</link:label>
    <link:label id="lab_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract_label_en-US" xlink:label="lab_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale, Amortized Cost, Fiscal Year Maturity [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract" xlink:to="lab_us-gaap_AvailableForSaleSecuritiesDebtMaturitiesAmortizedCostAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue2023765InterestMember_544b750b-4273-4d34-b9d7-ffb9f8f8aa21_terseLabel_en-US" xlink:label="lab_ci_NotesDue2023765InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$63&#160;million, 7.65% Notes due 2023</link:label>
    <link:label id="lab_ci_NotesDue2023765InterestMember_label_en-US" xlink:label="lab_ci_NotesDue2023765InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes due 2023 7.65% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue2023765InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue2023765InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 7.65% due in 2023.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue2023765InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue2023765InterestMember"/>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_9b09e758-d1ee-48bb-858d-1628aff8a30f_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortized Cost</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Continuous Unrealized Loss Position Less Than Twelve Months Amortized Cost Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Continuous Unrealized Loss Position Less Than Twelve Months Amortized Cost Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups_bdcdfc71-f683-4219-bca1-5617fb756c5a_terseLabel_en-US" xlink:label="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Future policy benefits</link:label>
    <link:label id="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Future Policy Benefits Current Including Disposal Groups</link:label>
    <link:label id="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amount of accrued obligation to policyholders that relates to insured events for long-duration contracts, expected to be paid within one year.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups" xlink:to="lab_ci_LiabilityForFuturePolicyBenefitsCurrentIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CorporateAndGovernmentDebtSecuritiesMember_b08a375f-0a13-484d-a208-49f672004845_terseLabel_en-US" xlink:label="lab_ci_CorporateAndGovernmentDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate and government debt securities</link:label>
    <link:label id="lab_ci_CorporateAndGovernmentDebtSecuritiesMember_label_en-US" xlink:label="lab_ci_CorporateAndGovernmentDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate And Government Debt Securities [Member]</link:label>
    <link:label id="lab_ci_CorporateAndGovernmentDebtSecuritiesMember_documentation_en-US" xlink:label="lab_ci_CorporateAndGovernmentDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">This category includes information about debt securities that are issued by either a domestic or foreign corporate business entity with a promise of repayment.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CorporateAndGovernmentDebtSecuritiesMember" xlink:href="ci-20200930.xsd#ci_CorporateAndGovernmentDebtSecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CorporateAndGovernmentDebtSecuritiesMember" xlink:to="lab_ci_CorporateAndGovernmentDebtSecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable_a32b712b-b7f5-4bcd-b160-a8ee03d4035b_terseLabel_en-US" xlink:label="lab_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy and service costs payable</link:label>
    <link:label id="lab_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable_label_en-US" xlink:label="lab_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Increase Decrease In Pharmacy And Service Costs Payable</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable" xlink:href="ci-20200930.xsd#ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable" xlink:to="lab_ci_IncreaseDecreaseInPharmacyAndServiceCostsPayable" xlink:type="arc" order="1"/>
    <link:label id="lab_srt_ConsolidationItemsDomain_16157569-996b-41a2-bad0-206a9e1ee589_terseLabel_en-US" xlink:label="lab_srt_ConsolidationItemsDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Consolidation Items [Domain]</link:label>
    <link:label id="lab_srt_ConsolidationItemsDomain_label_en-US" xlink:label="lab_srt_ConsolidationItemsDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Consolidation Items [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_srt_ConsolidationItemsDomain" xlink:href="http://xbrl.fasb.org/srt/2020/elts/srt-2020-01-31.xsd#srt_ConsolidationItemsDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_srt_ConsolidationItemsDomain" xlink:to="lab_srt_ConsolidationItemsDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses_2e0ae767-cb1a-4937-a7ee-44dc06a4945a_verboseLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total of incurred but not reported liabilities plus expected claim development on reported claims, including reported claims in process</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses_label_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Excluding Physician Incentives And Other Expenses</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses_documentation_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Represents the total liability for incurred but not reported claims plus expected claim development on reported claims, including reported claims in process. Excludes amounts due for physician incentives and other medical care expenses and services payable.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses" xlink:href="ci-20200930.xsd#ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses" xlink:to="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseExcludingPhysicianIncentivesAndOtherExpenses" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LossContingencyAccrualAtCarryingValue_946b5f44-39cf-4728-afc3-c316fae90244_terseLabel_en-US" xlink:label="lab_us-gaap_LossContingencyAccrualAtCarryingValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reserves for litigation matters, pre-tax</link:label>
    <link:label id="lab_us-gaap_LossContingencyAccrualAtCarryingValue_370cdf14-86bb-4bab-9c2a-03a6cb1c9edc_verboseLabel_en-US" xlink:label="lab_us-gaap_LossContingencyAccrualAtCarryingValue" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reserves for performance guarantees</link:label>
    <link:label id="lab_us-gaap_LossContingencyAccrualAtCarryingValue_label_en-US" xlink:label="lab_us-gaap_LossContingencyAccrualAtCarryingValue" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Loss Contingency Accrual</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LossContingencyAccrualAtCarryingValue" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LossContingencyAccrualAtCarryingValue"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LossContingencyAccrualAtCarryingValue" xlink:to="lab_us-gaap_LossContingencyAccrualAtCarryingValue" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss_988d8e9c-8a60-4b08-976a-18b2cf728074_periodStartLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Beginning balance</link:label>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss_7c77bb16-e0c0-4326-935d-372a0679c59c_periodEndLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ending Balance</link:label>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss_label_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale, Allowance for Credit Loss</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLoss"/>
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    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleUnrealizedLossPositionAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_aa19c20c-5004-4a8f-aa8e-964401cd9d73_negatedTotalLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleUnrealizedLossPositionAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2009/role/negatedTotalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total Unrealized Depreciation</link:label>
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    <link:label id="lab_us-gaap_HedgingDesignationAxis_5e609741-46d0-40c3-b2fa-52508d363dba_terseLabel_en-US" xlink:label="lab_us-gaap_HedgingDesignationAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Designation [Axis]</link:label>
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    <link:label id="lab_ci_DamagesForServiceIssuesMember_bad1a58a-b8c2-4dfe-a259-5baec936177c_terseLabel_en-US" xlink:label="lab_ci_DamagesForServiceIssuesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Damages for Service Issues</link:label>
    <link:label id="lab_ci_DamagesForServiceIssuesMember_label_en-US" xlink:label="lab_ci_DamagesForServiceIssuesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Damages For Service Issues [Member]</link:label>
    <link:label id="lab_ci_DamagesForServiceIssuesMember_documentation_en-US" xlink:label="lab_ci_DamagesForServiceIssuesMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Damages sought in litigation for service issues.</link:label>
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    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationAccountsNotesAndLoansReceivableNet_2dfe335c-bc5d-4712-969a-f5f4fa265686_negatedLabel_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationAccountsNotesAndLoansReceivableNet" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts receivable, net classified as assets of business held for sale</link:label>
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    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationAccountsNotesAndLoansReceivableNet_label_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationAccountsNotesAndLoansReceivableNet" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Accounts, Notes and Loans Receivable, Net</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationAccountsNotesAndLoansReceivableNet" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DisposalGroupIncludingDiscontinuedOperationAccountsNotesAndLoansReceivableNet"/>
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    <link:label id="lab_ci_SpecialItemsIncreaseDecreaseToRevenues_0191c4ec-5ae5-4ece-a375-ab9e172a74dc_terseLabel_en-US" xlink:label="lab_ci_SpecialItemsIncreaseDecreaseToRevenues" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special item related to contractual adjustment for a former client</link:label>
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    <link:label id="lab_ci_SpecialItemsIncreaseDecreaseToRevenues_documentation_en-US" xlink:label="lab_ci_SpecialItemsIncreaseDecreaseToRevenues" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Items. Increase (Decrease) To Revenues</link:label>
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    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsTax_1a5c6b6c-dd8d-4657-a389-0427f9cecc4b_negatedLabel_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsTax" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other comprehensive income (loss) before reclassifications, tax</link:label>
    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsTax_label_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Comprehensive Income (Loss) before Reclassifications, Tax</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsTax" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsTax"/>
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    <link:label id="lab_us-gaap_GainContingencyUnrecordedAmount_7ff383e2-e090-4f25-a445-230fa3e0dbbe_terseLabel_en-US" xlink:label="lab_us-gaap_GainContingencyUnrecordedAmount" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Damages sought by the complaint</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_GainContingencyUnrecordedAmount" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_GainContingencyUnrecordedAmount"/>
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    <link:label id="lab_us-gaap_DesignatedAsHedgingInstrumentMember_d4f54556-5185-4bc0-8872-81701d4ef67a_terseLabel_en-US" xlink:label="lab_us-gaap_DesignatedAsHedgingInstrumentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Designated as Hedging Instrument</link:label>
    <link:label id="lab_us-gaap_DesignatedAsHedgingInstrumentMember_label_en-US" xlink:label="lab_us-gaap_DesignatedAsHedgingInstrumentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Designated as Hedging Instrument [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DesignatedAsHedgingInstrumentMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DesignatedAsHedgingInstrumentMember"/>
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    <link:label id="lab_ci_GainLossOnExtinguishmentOfDebtNetOfTax_29509d99-4232-457c-b1dd-72ed9a646ec7_negatedTerseLabel_en-US" xlink:label="lab_ci_GainLossOnExtinguishmentOfDebtNetOfTax" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Loss on repurchase of debt, after-tax</link:label>
    <link:label id="lab_ci_GainLossOnExtinguishmentOfDebtNetOfTax_label_en-US" xlink:label="lab_ci_GainLossOnExtinguishmentOfDebtNetOfTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gain (Loss) On Extinguishment Of Debt, Net Of Tax</link:label>
    <link:label id="lab_ci_GainLossOnExtinguishmentOfDebtNetOfTax_documentation_en-US" xlink:label="lab_ci_GainLossOnExtinguishmentOfDebtNetOfTax" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gain (Loss) On Extinguishment Of Debt, Net Of Tax</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithoutSingleMaturityDateAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_c6ba0281-eeb9-4769-b410-584a3507db3c_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithoutSingleMaturityDateAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mortgage and other asset-backed securities</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesWithoutSingleMaturityDateAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtMaturitiesWithoutSingleMaturityDateAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_FairValueDisclosuresAbstract_99947826-0f94-47cb-8d81-242375c62b81_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueDisclosuresAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Disclosures [Abstract]</link:label>
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    <link:label id="lab_us-gaap_LongTermInvestmentsAbstract_10cc8f9b-7148-46f1-b8eb-24439f506e68_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term</link:label>
    <link:label id="lab_us-gaap_LongTermInvestmentsAbstract_label_en-US" xlink:label="lab_us-gaap_LongTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Investments [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LongTermInvestmentsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LongTermInvestmentsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LongTermInvestmentsAbstract" xlink:to="lab_us-gaap_LongTermInvestmentsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage_a9134d40-0a4c-45df-ab60-a44c40feeec2_terseLabel_en-US" xlink:label="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Percent of future claim payments reinsured</link:label>
    <link:label id="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage_label_en-US" xlink:label="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Reinsurance Agreement Reinsured Risk Percentage</link:label>
    <link:label id="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage_documentation_en-US" xlink:label="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Percent of future claim payments reinsured under reinsurance agreement(s), net of existing retrocessional arrangements at the time agreement was made.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CededReinsuranceAgreementReinsuredRiskPercentage" xlink:href="ci-20200930.xsd#ci_CededReinsuranceAgreementReinsuredRiskPercentage"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CededReinsuranceAgreementReinsuredRiskPercentage" xlink:to="lab_ci_CededReinsuranceAgreementReinsuredRiskPercentage" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract_1625f938-0c73-43e8-aed6-b6ecebd8f409_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]</link:label>
    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract_label_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Unpaid Claims and Claims Adjustment Expense [Roll Forward]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract" xlink:to="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups_fafabcda-d0d7-4b21-bcee-a0670450efa5_terseLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid claims classified as liabilities of business held for sale</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups_label_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Attributable To Disposal Groups</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups_documentation_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Attributable To Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups" xlink:href="ci-20200930.xsd#ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups" xlink:to="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseAttributableToDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CededCreditRiskCollateralizationAxis_4e555f48-b892-4453-b572-cf3f8614bb46_terseLabel_en-US" xlink:label="lab_us-gaap_CededCreditRiskCollateralizationAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Collateralization [Axis]</link:label>
    <link:label id="lab_us-gaap_CededCreditRiskCollateralizationAxis_label_en-US" xlink:label="lab_us-gaap_CededCreditRiskCollateralizationAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Collateralization [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CededCreditRiskCollateralizationAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CededCreditRiskCollateralizationAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CededCreditRiskCollateralizationAxis" xlink:to="lab_us-gaap_CededCreditRiskCollateralizationAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AllowanceForReceivablesNetCurrent_d18210f0-aeb4-42ac-9793-86674a21cdbe_terseLabel_en-US" xlink:label="lab_ci_AllowanceForReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance for receivables net current</link:label>
    <link:label id="lab_ci_AllowanceForReceivablesNetCurrent_label_en-US" xlink:label="lab_ci_AllowanceForReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance For Receivables Net Current</link:label>
    <link:label id="lab_ci_AllowanceForReceivablesNetCurrent_documentation_en-US" xlink:label="lab_ci_AllowanceForReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance For Receivables Net Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AllowanceForReceivablesNetCurrent" xlink:href="ci-20200930.xsd#ci_AllowanceForReceivablesNetCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AllowanceForReceivablesNetCurrent" xlink:to="lab_ci_AllowanceForReceivablesNetCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtInstrumentRepurchasedFaceAmount_65d7d67e-c8b7-4d46-8f22-b7b59116e6ce_terseLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentRepurchasedFaceAmount" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Aggregate principal amount of outstanding debt securities under tender offer and optional redemption</link:label>
    <link:label id="lab_us-gaap_DebtInstrumentRepurchasedFaceAmount_label_en-US" xlink:label="lab_us-gaap_DebtInstrumentRepurchasedFaceAmount" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument, Repurchased Face Amount</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtInstrumentRepurchasedFaceAmount" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtInstrumentRepurchasedFaceAmount"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtInstrumentRepurchasedFaceAmount" xlink:to="lab_us-gaap_DebtInstrumentRepurchasedFaceAmount" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_280ace44-b47f-4f4e-ae0e-ecb26980e22b_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due after five years through ten years</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Maturities After Five Through Ten Years Fair Value Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Maturities After Five Through Ten Years Fair Value Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining_4daf8935-ed1e-4dc5-b878-048ca6188184_terseLabel_en-US" xlink:label="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Remaining overall limit under reinsurance agreement</link:label>
    <link:label id="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining_label_en-US" xlink:label="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Reinsurance Agreement, Coverage Limit, Amount Remaining</link:label>
    <link:label id="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining_documentation_en-US" xlink:label="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amount remaining of overall limit to claims covered under ceded reinsurance agreement.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining" xlink:href="ci-20200930.xsd#ci_CededReinsuranceAgreementCoverageLimitAmountRemaining"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining" xlink:to="lab_ci_CededReinsuranceAgreementCoverageLimitAmountRemaining" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CededCreditRiskNumberOfExternalReinsurers_42d05844-90ec-4511-adeb-c13e9bc2daf8_terseLabel_en-US" xlink:label="lab_ci_CededCreditRiskNumberOfExternalReinsurers" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Number of external reinsurers</link:label>
    <link:label id="lab_ci_CededCreditRiskNumberOfExternalReinsurers_label_en-US" xlink:label="lab_ci_CededCreditRiskNumberOfExternalReinsurers" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk Number Of External Reinsurers</link:label>
    <link:label id="lab_ci_CededCreditRiskNumberOfExternalReinsurers_documentation_en-US" xlink:label="lab_ci_CededCreditRiskNumberOfExternalReinsurers" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The number of external reinsurers underwriting credit risk ceded by the Company.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CededCreditRiskNumberOfExternalReinsurers" xlink:href="ci-20200930.xsd#ci_CededCreditRiskNumberOfExternalReinsurers"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CededCreditRiskNumberOfExternalReinsurers" xlink:to="lab_ci_CededCreditRiskNumberOfExternalReinsurers" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems_ebe2f891-7359-4330-bfac-613abda44e64_terseLabel_en-US" xlink:label="lab_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue from External Customer [Line Items]</link:label>
    <link:label id="lab_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems_label_en-US" xlink:label="lab_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue from External Customer [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems" xlink:to="lab_us-gaap_EntityWideInformationRevenueFromExternalCustomerLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OperatingLeaseLiabilityCurrent_62bf508f-e603-499d-a8cd-2c012db554e4_terseLabel_en-US" xlink:label="lab_us-gaap_OperatingLeaseLiabilityCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accrued expenses and other current liabilities</link:label>
    <link:label id="lab_us-gaap_OperatingLeaseLiabilityCurrent_label_en-US" xlink:label="lab_us-gaap_OperatingLeaseLiabilityCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Operating Lease, Liability, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OperatingLeaseLiabilityCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OperatingLeaseLiabilityCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OperatingLeaseLiabilityCurrent" xlink:to="lab_us-gaap_OperatingLeaseLiabilityCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ShortTermDebtWeightedAverageInterestRate_59bdb4b4-d6eb-4239-a8b5-23ede9b1ac71_terseLabel_en-US" xlink:label="lab_us-gaap_ShortTermDebtWeightedAverageInterestRate" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Weighted-average interest rate</link:label>
    <link:label id="lab_us-gaap_ShortTermDebtWeightedAverageInterestRate_label_en-US" xlink:label="lab_us-gaap_ShortTermDebtWeightedAverageInterestRate" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term Debt, Weighted Average Interest Rate, at Point in Time</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ShortTermDebtWeightedAverageInterestRate" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ShortTermDebtWeightedAverageInterestRate"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ShortTermDebtWeightedAverageInterestRate" xlink:to="lab_us-gaap_ShortTermDebtWeightedAverageInterestRate" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_StepDownNotesDue203383InterestMember_3dd93ed7-a88b-4f1a-b3b6-b843856bdbe8_terseLabel_en-US" xlink:label="lab_ci_StepDownNotesDue203383InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$45&#160;million, 8.3% Step Down Notes due 2033</link:label>
    <link:label id="lab_ci_StepDownNotesDue203383InterestMember_label_en-US" xlink:label="lab_ci_StepDownNotesDue203383InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Step Down Notes Due 2033, 8.3% Interest [Member]</link:label>
    <link:label id="lab_ci_StepDownNotesDue203383InterestMember_documentation_en-US" xlink:label="lab_ci_StepDownNotesDue203383InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Step-down debt bearing interest at 8.3% due in 2033.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_StepDownNotesDue203383InterestMember" xlink:href="ci-20200930.xsd#ci_StepDownNotesDue203383InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_StepDownNotesDue203383InterestMember" xlink:to="lab_ci_StepDownNotesDue203383InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale_e95891eb-d629-4322-b9a0-9e5087b1fcae_terseLabel_en-US" xlink:label="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative assets</link:label>
    <link:label id="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Assets Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Assets Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_DerivativeAssetsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale_26ebfbd9-d41c-49f0-8b0e-20bd115cd942_totalLabel_en-US" xlink:label="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Subtotal</link:label>
    <link:label id="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Separate Account Assets Classified In Fair Value Hierarchy Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The fair value of the assets held by the Entity for the benefit of separate account policyholders classified in the fair value hierarchy.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_SeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_VariableInterestEntitiesNumberOfEntities_cc993e06-7438-4864-abbb-bd458688a42c_terseLabel_en-US" xlink:label="lab_ci_VariableInterestEntitiesNumberOfEntities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Number of VIEs</link:label>
    <link:label id="lab_ci_VariableInterestEntitiesNumberOfEntities_label_en-US" xlink:label="lab_ci_VariableInterestEntitiesNumberOfEntities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Variable Interest Entities, Number Of Entities</link:label>
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    <link:label id="lab_us-gaap_FinancingReceivableRecordedInvestmentClassOfFinancingReceivableDomain_916832ed-1c9c-45e7-8374-fc9bfe0503e6_terseLabel_en-US" xlink:label="lab_us-gaap_FinancingReceivableRecordedInvestmentClassOfFinancingReceivableDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Class of Financing Receivable [Domain]</link:label>
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    <link:label id="lab_ci_ReceivablesNetCurrentIncludingDisposalGroups_c7040634-8ee2-4947-ba7a-7dd857501474_totalLabel_en-US" xlink:label="lab_ci_ReceivablesNetCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
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    <link:label id="lab_us-gaap_FairValueDisclosuresTextBlock_b5898fc0-c550-4df2-8d8e-f373f98ffb0e_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueDisclosuresTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Measurements</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetSettlements" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetSettlements"/>
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    <link:label id="lab_us-gaap_PaymentsToAcquireInvestmentsAbstract_71dc7c84-8332-4847-b7b9-e9eb87d6bb27_terseLabel_en-US" xlink:label="lab_us-gaap_PaymentsToAcquireInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments purchased or originated:</link:label>
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    <link:label id="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpenseLineItems_5cdb64ee-ece3-41f9-bec9-5aa09bc769cf_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpenseLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Claims and Claims Adjustment Expense [Line Items]</link:label>
    <link:label id="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpenseLineItems_label_en-US" xlink:label="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpenseLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Claims and Claims Adjustment Expense [Line Items]</link:label>
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    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidCurrentYear1_f78a4841-d0b6-4ecc-85d8-e9cb2932d18e_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidCurrentYear1" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current year</link:label>
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    <link:label id="lab_us-gaap_VariableInterestEntityOwnershipPercentage_e3f99553-feb6-437c-9cd6-d7e404e05ac9_terseLabel_en-US" xlink:label="lab_us-gaap_VariableInterestEntityOwnershipPercentage" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Non-controlling interest percentage</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_VariableInterestEntityOwnershipPercentage" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_VariableInterestEntityOwnershipPercentage"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_VariableInterestEntityOwnershipPercentage" xlink:to="lab_us-gaap_VariableInterestEntityOwnershipPercentage" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AssetsOfDisposalGroupIncludingDiscontinuedOperationCurrent_66424168-f55c-4303-80a1-eae519ac6a9f_terseLabel_en-US" xlink:label="lab_us-gaap_AssetsOfDisposalGroupIncludingDiscontinuedOperationCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets of business held for sale</link:label>
    <link:label id="lab_us-gaap_AssetsOfDisposalGroupIncludingDiscontinuedOperationCurrent_04cbc494-a2e8-46ea-91ea-23b832284c37_totalLabel_en-US" xlink:label="lab_us-gaap_AssetsOfDisposalGroupIncludingDiscontinuedOperationCurrent" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total assets of business held for sale</link:label>
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    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetPurchasesSalesIssuancesSettlements_ec599c68-2e88-4dcb-a8e2-ffd5c132c960_totalLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetPurchasesSalesIssuancesSettlements" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total purchases, sales and settlements</link:label>
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    <link:label id="lab_srt_CumulativeEffectPeriodOfAdoptionAdjustmentMember_22131198-b2de-4738-93f5-139734dcbcc6_terseLabel_en-US" xlink:label="lab_srt_CumulativeEffectPeriodOfAdoptionAdjustmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjustment upon Adoption</link:label>
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    <link:label id="lab_us-gaap_AdditionalPaidInCapitalCommonStock_55305cfa-9cc0-4a22-a671-3cacd1f4edb9_terseLabel_en-US" xlink:label="lab_us-gaap_AdditionalPaidInCapitalCommonStock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Additional paid-in capital</link:label>
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    <link:label id="lab_ci_VariableInterestEntityOffBalanceSheetCommitmentAmount_5c8c69c6-a767-4948-849b-cad41f374012_terseLabel_en-US" xlink:label="lab_ci_VariableInterestEntityOffBalanceSheetCommitmentAmount" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commitments to contribute additional cash, amount</link:label>
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    <link:label id="lab_dei_EntityRegistrantName_9b0e6387-99dd-444a-a151-1d156ef834e6_terseLabel_en-US" xlink:label="lab_dei_EntityRegistrantName" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Registrant Name</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityRegistrantName" xlink:to="lab_dei_EntityRegistrantName" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_SubsequentEventTypeDomain_ba8f772f-b5b8-401e-981f-4900f83f8bed_terseLabel_en-US" xlink:label="lab_us-gaap_SubsequentEventTypeDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Subsequent Event Type [Domain]</link:label>
    <link:label id="lab_us-gaap_SubsequentEventTypeDomain_label_en-US" xlink:label="lab_us-gaap_SubsequentEventTypeDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Subsequent Event Type [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SubsequentEventTypeDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_SubsequentEventTypeDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SubsequentEventTypeDomain" xlink:to="lab_us-gaap_SubsequentEventTypeDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent_8269f311-394c-4ac5-9300-98d24c600344_negatedLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments classified as assets of business held for sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Including Discontinued Operation, Current Investments, Current</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent_documentation_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Including Discontinued Operation, Current Investments, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent" xlink:href="ci-20200930.xsd#ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationCurrentInvestmentsCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AssetsFairValueDisclosureAbstract_b6b6985c-9ba1-40be-acff-3bf080adf9e7_terseLabel_en-US" xlink:label="lab_us-gaap_AssetsFairValueDisclosureAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financial assets at fair value:</link:label>
    <link:label id="lab_us-gaap_AssetsFairValueDisclosureAbstract_label_en-US" xlink:label="lab_us-gaap_AssetsFairValueDisclosureAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets, Fair Value Disclosure [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AssetsFairValueDisclosureAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AssetsFairValueDisclosureAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AssetsFairValueDisclosureAbstract" xlink:to="lab_us-gaap_AssetsFairValueDisclosureAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract_3e3460d3-0626-44c5-9f23-781363f9ef03_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Paid costs related to:</link:label>
    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract_label_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Unpaid Claims and Claims Adjustment Expense, Claims Paid [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract" xlink:to="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AssetImpairmentCharges_ae35e73f-ff25-4ca9-b906-3e8202dbf641_terseLabel_en-US" xlink:label="lab_us-gaap_AssetImpairmentCharges" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Impairments of long-lived assets</link:label>
    <link:label id="lab_us-gaap_AssetImpairmentCharges_label_en-US" xlink:label="lab_us-gaap_AssetImpairmentCharges" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Asset Impairment Charges</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AssetImpairmentCharges" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AssetImpairmentCharges"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AssetImpairmentCharges" xlink:to="lab_us-gaap_AssetImpairmentCharges" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_IntersegmentEliminationMember_6ce61362-c668-4d74-87a4-4379e3e4b9e1_terseLabel_en-US" xlink:label="lab_us-gaap_IntersegmentEliminationMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Intersegment Eliminations</link:label>
    <link:label id="lab_us-gaap_IntersegmentEliminationMember_label_en-US" xlink:label="lab_us-gaap_IntersegmentEliminationMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Intersegment Eliminations [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IntersegmentEliminationMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IntersegmentEliminationMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_IntersegmentEliminationMember" xlink:to="lab_us-gaap_IntersegmentEliminationMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_7ac4e811-3afe-44bf-85a3-ee9fdf58b703_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due after one year through five years</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Maturities After One Through Five Years Amortized Cost Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Maturities After One Through Five Years Amortized Cost Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterOneThroughFiveYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InvestmentsCreditRatingDomain_514ba131-515b-4068-8a8a-308443926a98_terseLabel_en-US" xlink:label="lab_ci_InvestmentsCreditRatingDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments Credit Rating [Domain]</link:label>
    <link:label id="lab_ci_InvestmentsCreditRatingDomain_label_en-US" xlink:label="lab_ci_InvestmentsCreditRatingDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments Credit Rating [Domain]</link:label>
    <link:label id="lab_ci_InvestmentsCreditRatingDomain_documentation_en-US" xlink:label="lab_ci_InvestmentsCreditRatingDomain" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">External credit-ratings or internal groupings that could be used to describe the current status of the payment and performance risk of debt and securities investments.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InvestmentsCreditRatingDomain" xlink:href="ci-20200930.xsd#ci_InvestmentsCreditRatingDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InvestmentsCreditRatingDomain" xlink:to="lab_ci_InvestmentsCreditRatingDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale_167baf7b-d711-4d83-b2a1-96eb2ea99c77_terseLabel_en-US" xlink:label="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Real estate funds priced at NAV as a practical expedient</link:label>
    <link:label id="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale_2d826822-f8e6-422d-a20b-7ec47458eea9_verboseLabel_en-US" xlink:label="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value</link:label>
    <link:label id="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Alternative Investment, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:label id="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Alternative Investment, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_AlternativeInvestmentBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202435InterestMember_3a352003-d115-4c45-9e6b-652d77d73e6a_terseLabel_en-US" xlink:label="lab_ci_NotesDue202435InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,000&#160;million, 3.5% Notes due 2024</link:label>
    <link:label id="lab_ci_NotesDue202435InterestMember_label_en-US" xlink:label="lab_ci_NotesDue202435InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2024 3.5% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue202435InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202435InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3.5% due in 2024. Debt assumed acquisition from Express Scripts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue202435InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue202435InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue202435InterestMember" xlink:to="lab_ci_NotesDue202435InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesAbstract_bce4f3eb-e4b0-4592-b4a0-6cd4394ca8ea_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesAbstract_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities [Abstract]</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesAbstract_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilitiesAbstract" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilitiesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InsuranceAndContractholderLiabilitiesAbstract" xlink:to="lab_ci_InsuranceAndContractholderLiabilitiesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AcquisitionDispositionRunoffActivitiesMember_65ea91a8-3528-4e1d-8ce4-30cc9b37ddf8_terseLabel_en-US" xlink:label="lab_ci_AcquisitionDispositionRunoffActivitiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Acquisition, disposition or runoff activities</link:label>
    <link:label id="lab_ci_AcquisitionDispositionRunoffActivitiesMember_label_en-US" xlink:label="lab_ci_AcquisitionDispositionRunoffActivitiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Acquisition Disposition Runoff Activities [Member]</link:label>
    <link:label id="lab_ci_AcquisitionDispositionRunoffActivitiesMember_documentation_en-US" xlink:label="lab_ci_AcquisitionDispositionRunoffActivitiesMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Products related to acquisition, disposition or runoff activities.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AcquisitionDispositionRunoffActivitiesMember" xlink:href="ci-20200930.xsd#ci_AcquisitionDispositionRunoffActivitiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AcquisitionDispositionRunoffActivitiesMember" xlink:to="lab_ci_AcquisitionDispositionRunoffActivitiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_EquitySecuritiesMember_49070d24-db68-42ca-9404-11caf9e47986_terseLabel_en-US" xlink:label="lab_us-gaap_EquitySecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity securities</link:label>
    <link:label id="lab_us-gaap_EquitySecuritiesMember_label_en-US" xlink:label="lab_us-gaap_EquitySecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_EquitySecuritiesMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_EquitySecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_EquitySecuritiesMember" xlink:to="lab_us-gaap_EquitySecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityIncorporationStateCountryCode_04cd85a3-1e95-4be2-bb0f-72bf3ea36522_terseLabel_en-US" xlink:label="lab_dei_EntityIncorporationStateCountryCode" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Incorporation, State or Country Code</link:label>
    <link:label id="lab_dei_EntityIncorporationStateCountryCode_label_en-US" xlink:label="lab_dei_EntityIncorporationStateCountryCode" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Incorporation, State or Country Code</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityIncorporationStateCountryCode" xlink:to="lab_dei_EntityIncorporationStateCountryCode" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_InvestmentsAbstract_label_en-US" xlink:label="lab_us-gaap_InvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_InvestmentsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_InvestmentsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_InvestmentsAbstract" xlink:to="lab_us-gaap_InvestmentsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember_9ada7395-40c1-4f2c-869f-56db1780213b_terseLabel_en-US" xlink:label="lab_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Held-for-Sale</link:label>
    <link:label id="lab_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember_label_en-US" xlink:label="lab_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Held-for-sale, Not Discontinued Operations [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember" xlink:to="lab_us-gaap_DisposalGroupHeldforsaleNotDiscontinuedOperationsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20254125InterestMember_84dfeabe-2c6e-4170-b128-eabe480d79bb_terseLabel_en-US" xlink:label="lab_ci_NotesDue20254125InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$2,200&#160;million, 4.125% Notes due 2025</link:label>
    <link:label id="lab_ci_NotesDue20254125InterestMember_label_en-US" xlink:label="lab_ci_NotesDue20254125InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2025, 4.125% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue20254125InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20254125InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.125% due in 2025. Debt issued to finance acquisition.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue20254125InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue20254125InterestMember"/>
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    <link:label id="lab_ci_MortgageLoansOnRealEstateCommercialAndConsumerNetBeforeReclassificationToDisposalGroupAssetsHeldForSale_42e121dc-56b6-483c-bb98-49b1440df6e7_terseLabel_en-US" xlink:label="lab_ci_MortgageLoansOnRealEstateCommercialAndConsumerNetBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commercial mortgage loans</link:label>
    <link:label id="lab_ci_MortgageLoansOnRealEstateCommercialAndConsumerNetBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_MortgageLoansOnRealEstateCommercialAndConsumerNetBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mortgage Loans On Real Estate Commercial And Consumer Net Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_MortgageLoansOnRealEstateCommercialAndConsumerNetBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_MortgageLoansOnRealEstateCommercialAndConsumerNetBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mortgage Loans On Real Estate Commercial And Consumer Net Before Reclassification To Disposal Group Assets Held For Sale</link:label>
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    <link:label id="lab_us-gaap_RestrictedCashNoncurrent_ae6baaa7-1d80-4bb1-a74b-4d5ab89f16b0_terseLabel_en-US" xlink:label="lab_us-gaap_RestrictedCashNoncurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Restricted cash and cash equivalents, included in other long-term investments</link:label>
    <link:label id="lab_us-gaap_RestrictedCashNoncurrent_label_en-US" xlink:label="lab_us-gaap_RestrictedCashNoncurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Restricted Cash, Noncurrent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RestrictedCashNoncurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RestrictedCashNoncurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RestrictedCashNoncurrent" xlink:to="lab_us-gaap_RestrictedCashNoncurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale_b7522bcf-df47-4872-b21f-5219536d7291_terseLabel_en-US" xlink:label="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notional value</link:label>
    <link:label id="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Notional Amount Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Notional Amount Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_DerivativeNotionalAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityAddressPostalZipCode_a49881db-98bc-47b7-8122-14e78a38d9f2_terseLabel_en-US" xlink:label="lab_dei_EntityAddressPostalZipCode" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, Postal Zip Code</link:label>
    <link:label id="lab_dei_EntityAddressPostalZipCode_label_en-US" xlink:label="lab_dei_EntityAddressPostalZipCode" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, Postal Zip Code</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressPostalZipCode"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityAddressPostalZipCode" xlink:to="lab_dei_EntityAddressPostalZipCode" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1_cdad42ac-40cb-4515-90c4-b7bf099e23fa_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Redemption Notice Period</link:label>
    <link:label id="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1_label_en-US" xlink:label="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Investments, Entities that Calculate Net Asset Value Per Share, Investment Redemption, Notice Period</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1" xlink:to="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareInvestmentRedemptionNoticePeriod1" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_d45a9033-92fc-4987-903f-19d71f3a13e3_totalLabel_en-US" xlink:label="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance for credit losses</link:label>
    <link:label id="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, After Allowance For Credit Loss, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:label id="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, After Allowance For Credit Loss, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_FinancingReceivableAfterAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue2027305Member_255d2d33-515e-4c37-9996-23fc1304d7f1_terseLabel_en-US" xlink:label="lab_ci_NotesDue2027305Member" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$600&#160;million, 3.05% Notes due 2027</link:label>
    <link:label id="lab_ci_NotesDue2027305Member_label_en-US" xlink:label="lab_ci_NotesDue2027305Member" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2027, 3.05% [Member]</link:label>
    <link:label id="lab_ci_NotesDue2027305Member_documentation_en-US" xlink:label="lab_ci_NotesDue2027305Member" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 3.05% due October 15, 2027.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue2027305Member" xlink:href="ci-20200930.xsd#ci_NotesDue2027305Member"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue2027305Member" xlink:to="lab_ci_NotesDue2027305Member" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_Goodwill_5b8448f1-6e9c-482c-89b7-8aaec7d4583d_terseLabel_en-US" xlink:label="lab_us-gaap_Goodwill" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Goodwill</link:label>
    <link:label id="lab_us-gaap_Goodwill_label_en-US" xlink:label="lab_us-gaap_Goodwill" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Goodwill</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_Goodwill" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_Goodwill"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_Goodwill" xlink:to="lab_us-gaap_Goodwill" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems_6de9315e-1e37-4258-a036-05227773d66b_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale [Line Items]</link:label>
    <link:label id="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems_label_en-US" xlink:label="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems" xlink:to="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisValuationTechniquesTableTextBlock_5d0cf52e-9aa0-4bf6-8132-74195739ee3a_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisValuationTechniquesTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value and Significant Unobservable Inputs Used in Pricing Debt Securities</link:label>
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    <link:label id="lab_ci_InvestmentsCreditRatingAxis_8f2f1069-98ed-406e-b5ab-95fd305366fe_terseLabel_en-US" xlink:label="lab_ci_InvestmentsCreditRatingAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments Credit Rating [Axis]</link:label>
    <link:label id="lab_ci_InvestmentsCreditRatingAxis_label_en-US" xlink:label="lab_ci_InvestmentsCreditRatingAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments Credit Rating [Axis]</link:label>
    <link:label id="lab_ci_InvestmentsCreditRatingAxis_documentation_en-US" xlink:label="lab_ci_InvestmentsCreditRatingAxis" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Information by credit rating of debt and securities investments.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InvestmentsCreditRatingAxis" xlink:href="ci-20200930.xsd#ci_InvestmentsCreditRatingAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InvestmentsCreditRatingAxis" xlink:to="lab_ci_InvestmentsCreditRatingAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CommonStockDividendsPerShareDeclared_307fd143-a1cb-4c60-9bb6-940d6d2ec58e_terseLabel_en-US" xlink:label="lab_us-gaap_CommonStockDividendsPerShareDeclared" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common dividends declared (in dollars per share)</link:label>
    <link:label id="lab_us-gaap_CommonStockDividendsPerShareDeclared_label_en-US" xlink:label="lab_us-gaap_CommonStockDividendsPerShareDeclared" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common Stock, Dividends, Per Share, Declared</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommonStockDividendsPerShareDeclared" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommonStockDividendsPerShareDeclared"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommonStockDividendsPerShareDeclared" xlink:to="lab_us-gaap_CommonStockDividendsPerShareDeclared" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups_f32f3a30-60c9-4f2e-b661-d6aaa250013b_terseLabel_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverables</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables Including Disposal Groups</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables Including Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ReinsuranceRecoverablesIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_ReinsuranceRecoverablesIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ReinsuranceRecoverablesIncludingDisposalGroups" xlink:to="lab_ci_ReinsuranceRecoverablesIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtInstrumentFaceAmount_be8581da-50e1-4c84-af1b-39b9901870fc_terseLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentFaceAmount" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Face value</link:label>
    <link:label id="lab_us-gaap_DebtInstrumentFaceAmount_db12199d-3db8-4013-bd80-e2753956ce18_netLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentFaceAmount" xlink:role="http://www.xbrl.org/2009/role/netLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Aggregate principal amount</link:label>
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    <link:label id="lab_ci_NotesDue2036615InterestMember_198e01e0-7b86-411b-a6e1-8c670116a0ef_terseLabel_en-US" xlink:label="lab_ci_NotesDue2036615InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$190&#160;million, 6.15% Notes due 2036</link:label>
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    <link:label id="lab_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable_97457b80-1265-490d-917a-288a127c6f3f_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfAntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table]</link:label>
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    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationInsuranceAndContractholderLiabilities_c8771f3d-d415-4141-9b94-af85cbbc3747_verboseLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationInsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance and contractholder liabilities</link:label>
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    <link:label id="lab_us-gaap_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustments_2e1322a1-e739-4806-97d2-c22a5494a16c_periodStartLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustments" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Less: Reinsurance and other amounts recoverable</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DerivativeContractTypeDomain" xlink:to="lab_us-gaap_DerivativeContractTypeDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding_e6279347-36cf-43c7-8f5d-0c837abc4fdd_totalLabel_en-US" xlink:label="lab_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total shares (in shares)</link:label>
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    <link:label id="lab_ci_PolicyholderContractDepositsNoncurrentIncludingDisposalGroups_b6530d6f-5a82-44a3-9b92-cb19fe2e2ac2_terseLabel_en-US" xlink:label="lab_ci_PolicyholderContractDepositsNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder deposit funds</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_PolicyholderContractDepositsNoncurrentIncludingDisposalGroups" xlink:to="lab_ci_PolicyholderContractDepositsNoncurrentIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock_782aca1d-e440-4a88-a9a5-b08dfc300d80_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financial Assets and Financial Liabilities Carried at Fair Value</link:label>
    <link:label id="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock_label_en-US" xlink:label="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Measurements, Recurring and Nonrecurring [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock" xlink:to="lab_us-gaap_FairValueAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LtvLessThan60PercentMember_de7ed4cd-3303-4bfb-aacc-0e38a637dc30_terseLabel_en-US" xlink:label="lab_ci_LtvLessThan60PercentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Below 60%</link:label>
    <link:label id="lab_ci_LtvLessThan60PercentMember_label_en-US" xlink:label="lab_ci_LtvLessThan60PercentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">LTV Less Than 60 Percent [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LtvLessThan60PercentMember" xlink:href="ci-20200930.xsd#ci_LtvLessThan60PercentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LtvLessThan60PercentMember" xlink:to="lab_ci_LtvLessThan60PercentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LetterOfCreditMember_262a4818-745a-4369-8dd6-f15af98661c2_terseLabel_en-US" xlink:label="lab_us-gaap_LetterOfCreditMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Letter of Credit</link:label>
    <link:label id="lab_us-gaap_LetterOfCreditMember_label_en-US" xlink:label="lab_us-gaap_LetterOfCreditMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Letter of Credit [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LetterOfCreditMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LetterOfCreditMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LetterOfCreditMember" xlink:to="lab_us-gaap_LetterOfCreditMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption_b93bdfc8-7971-414f-9532-51f059b020bc_terseLabel_en-US" xlink:label="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Aggregate principal amount of outstanding debt securities repurchased under optional redemption</link:label>
    <link:label id="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption_label_en-US" xlink:label="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument, Repurchased Face Amount, Optional Redemption</link:label>
    <link:label id="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption_documentation_en-US" xlink:label="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument, Repurchased Face Amount, Optional Redemption</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption" xlink:href="ci-20200930.xsd#ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption" xlink:to="lab_ci_DebtInstrumentRepurchasedFaceAmountOptionalRedemption" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax_29c1de0a-8cfe-401b-95d3-d634ef952bad_negatedLabel_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractual adjustment for a former client (Pharmacy revenues)</link:label>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax_label_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item, Gain (Loss) From Contract Adjustment, Net Of Tax</link:label>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax_documentation_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item, Gain (Loss) From Contract Adjustment, Net Of Tax</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax" xlink:href="ci-20200930.xsd#ci_SpecialItemGainLossFromContractAdjustmentNetOfTax"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax" xlink:to="lab_ci_SpecialItemGainLossFromContractAdjustmentNetOfTax" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtDisclosureAbstract_644b5b74-3713-4a3a-a896-07b7477181c5_terseLabel_en-US" xlink:label="lab_us-gaap_DebtDisclosureAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Disclosure [Abstract]</link:label>
    <link:label id="lab_us-gaap_DebtDisclosureAbstract_label_en-US" xlink:label="lab_us-gaap_DebtDisclosureAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Disclosure [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtDisclosureAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtDisclosureAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtDisclosureAbstract" xlink:to="lab_us-gaap_DebtDisclosureAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_9d25e29f-d812-44ed-8215-348a32b2cc8d_terseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hybrid equity securities</link:label>
    <link:label id="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities, Hybrid Instruments, Amortized Cost, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:label id="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities, Hybrid Instruments, Amortized Cost, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_EquitySecuritiesHybridInstrumentsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember_59859634-f4e1-447a-8d72-096b81a320a1_terseLabel_en-US" xlink:label="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revolving Credit Agreement</link:label>
    <link:label id="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember_label_en-US" xlink:label="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revolving Credit And Letter Of Credit Facility [Member]</link:label>
    <link:label id="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember_documentation_en-US" xlink:label="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Arrangement in which loan proceeds can continuously be obtained following repayments, but the total amount borrowed cannot exceed a specified maximum amount.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_RevolvingCreditAndLetterOfCreditFacilityMember" xlink:href="ci-20200930.xsd#ci_RevolvingCreditAndLetterOfCreditFacilityMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_RevolvingCreditAndLetterOfCreditFacilityMember" xlink:to="lab_ci_RevolvingCreditAndLetterOfCreditFacilityMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_HealthServicesMember_5b73faad-5223-4f79-ba29-1ccd98555ebc_terseLabel_en-US" xlink:label="lab_ci_HealthServicesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Evernorth</link:label>
    <link:label id="lab_ci_HealthServicesMember_label_en-US" xlink:label="lab_ci_HealthServicesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Health Services [Member]</link:label>
    <link:label id="lab_ci_HealthServicesMember_documentation_en-US" xlink:label="lab_ci_HealthServicesMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Health Services includes pharmacy benefits management (PBM), pharmacy home delivery, and certain medical management services. This segment includes Express Scripts business from the date of acquisition with the exception of Express Scripts Medicare Part D business that is reported in the Government operating segment.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_HealthServicesMember" xlink:href="ci-20200930.xsd#ci_HealthServicesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_HealthServicesMember" xlink:to="lab_ci_HealthServicesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities_a9ee4b1d-1f7c-4ebd-be8d-04493c1dbeb4_terseLabel_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other liabilities</link:label>
    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities_label_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Other Liabilities, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities" xlink:to="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentLiabilities" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInFinancingActivities_519981dc-aed6-4f7d-a9ed-6542b8fcb6fa_totalLabel_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">NET CASH (USED IN) FINANCING ACTIVITIES&#160;</link:label>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInFinancingActivities_label_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Cash Provided by (Used in) Financing Activities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:to="lab_us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_RepaymentsOfLongTermDebt_463e6d61-4feb-4de6-8cde-cfc9a42fd310_negatedLabel_en-US" xlink:label="lab_us-gaap_RepaymentsOfLongTermDebt" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Repayment of long-term debt</link:label>
    <link:label id="lab_us-gaap_RepaymentsOfLongTermDebt_7463f9c0-04c2-4109-a766-e1f674c3ba37_terseLabel_en-US" xlink:label="lab_us-gaap_RepaymentsOfLongTermDebt" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Repayment of long-term debt</link:label>
    <link:label id="lab_us-gaap_RepaymentsOfLongTermDebt_label_en-US" xlink:label="lab_us-gaap_RepaymentsOfLongTermDebt" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Repayments of Long-term Debt</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RepaymentsOfLongTermDebt" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RepaymentsOfLongTermDebt"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RepaymentsOfLongTermDebt" xlink:to="lab_us-gaap_RepaymentsOfLongTermDebt" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ShortTermDebtTypeAxis_d9f9d2fd-94b2-4cdb-acad-03a7a2e705f9_terseLabel_en-US" xlink:label="lab_us-gaap_ShortTermDebtTypeAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term Debt, Type [Axis]</link:label>
    <link:label id="lab_us-gaap_ShortTermDebtTypeAxis_label_en-US" xlink:label="lab_us-gaap_ShortTermDebtTypeAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term Debt, Type [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ShortTermDebtTypeAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ShortTermDebtTypeAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ShortTermDebtTypeAxis" xlink:to="lab_us-gaap_ShortTermDebtTypeAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet_3bc740be-5625-4ef4-984a-044e5d7b53e0_terseLabel_en-US" xlink:label="lab_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Medical costs and other benefit expenses</link:label>
    <link:label id="lab_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet_label_en-US" xlink:label="lab_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Policyholder Benefits and Claims Incurred, Net</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PolicyholderBenefitsAndClaimsIncurredNet"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet" xlink:to="lab_us-gaap_PolicyholderBenefitsAndClaimsIncurredNet" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_Ltv60To79PercentMember_17828553-df4a-42d6-9426-8c80f191f2ab_terseLabel_en-US" xlink:label="lab_ci_Ltv60To79PercentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">60% to 79%</link:label>
    <link:label id="lab_ci_Ltv60To79PercentMember_label_en-US" xlink:label="lab_ci_Ltv60To79PercentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">LTV 60 to 79 Percent [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_Ltv60To79PercentMember" xlink:href="ci-20200930.xsd#ci_Ltv60To79PercentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_Ltv60To79PercentMember" xlink:to="lab_ci_Ltv60To79PercentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_InvestmentsByConsolidatedAndNonconsolidatedEntitiesDomain_230ab8d2-f075-449e-9b4e-22ac5d740a93_terseLabel_en-US" xlink:label="lab_us-gaap_InvestmentsByConsolidatedAndNonconsolidatedEntitiesDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments by Consolidated and Nonconsolidated Entities [Domain]</link:label>
    <link:label id="lab_us-gaap_InvestmentsByConsolidatedAndNonconsolidatedEntitiesDomain_label_en-US" xlink:label="lab_us-gaap_InvestmentsByConsolidatedAndNonconsolidatedEntitiesDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments by Consolidated and Nonconsolidated Entities [Domain]</link:label>
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    <link:label id="lab_us-gaap_CommonStockValue_74b0ae01-4c6f-49a4-8eb5-bb4940de205c_verboseLabel_en-US" xlink:label="lab_us-gaap_CommonStockValue" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common stock</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommonStockValue" xlink:to="lab_us-gaap_CommonStockValue" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LongTermInvestments_76a2f8e0-638e-431b-8d06-f645d08773a3_verboseLabel_en-US" xlink:label="lab_us-gaap_LongTermInvestments" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term investments</link:label>
    <link:label id="lab_us-gaap_LongTermInvestments_12599454-57aa-41f4-8cab-1e1bc6a2692a_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermInvestments" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments per Consolidated Balance Sheets</link:label>
    <link:label id="lab_us-gaap_LongTermInvestments_label_en-US" xlink:label="lab_us-gaap_LongTermInvestments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Investments</link:label>
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    <link:label id="lab_dei_DocumentFiscalYearFocus_9f612999-2605-4e09-be65-1f69fb04d732_terseLabel_en-US" xlink:label="lab_dei_DocumentFiscalYearFocus" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Fiscal Year Focus</link:label>
    <link:label id="lab_dei_DocumentFiscalYearFocus_label_en-US" xlink:label="lab_dei_DocumentFiscalYearFocus" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Fiscal Year Focus</link:label>
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    <link:label id="lab_us-gaap_NetIncomeLossAttributableToNonredeemableNoncontrollingInterest_c0032418-656e-417b-85e9-6ff72caffffe_terseLabel_en-US" xlink:label="lab_us-gaap_NetIncomeLossAttributableToNonredeemableNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net income attributable to other noncontrolling interests</link:label>
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    <link:label id="lab_us-gaap_IncreaseDecreaseInReinsuranceRecoverable_7c3e1d9e-1af3-4935-bafa-4baecb3a6324_negatedLabel_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInReinsuranceRecoverable" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverable and Other assets</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IncreaseDecreaseInReinsuranceRecoverable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IncreaseDecreaseInReinsuranceRecoverable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_IncreaseDecreaseInReinsuranceRecoverable" xlink:to="lab_us-gaap_IncreaseDecreaseInReinsuranceRecoverable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NonInvestmentRevenue_f45187a8-f684-4df1-89e5-91437241f9c8_verboseLabel_en-US" xlink:label="lab_ci_NonInvestmentRevenue" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenues from customers</link:label>
    <link:label id="lab_ci_NonInvestmentRevenue_03e3703d-3bf0-4fdb-a65a-3c72ff271dbb_totalLabel_en-US" xlink:label="lab_ci_NonInvestmentRevenue" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total revenues from external customers</link:label>
    <link:label id="lab_ci_NonInvestmentRevenue_label_en-US" xlink:label="lab_ci_NonInvestmentRevenue" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Non Investment Revenue</link:label>
    <link:label id="lab_ci_NonInvestmentRevenue_documentation_en-US" xlink:label="lab_ci_NonInvestmentRevenue" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue excluding net investment income and realized investment results.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NonInvestmentRevenue" xlink:href="ci-20200930.xsd#ci_NonInvestmentRevenue"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NonInvestmentRevenue" xlink:to="lab_ci_NonInvestmentRevenue" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LongTermDebtCurrent_bc4b18f0-2295-4e38-9c29-b3a114d81ddf_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermDebtCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current maturities</link:label>
    <link:label id="lab_us-gaap_LongTermDebtCurrent_label_en-US" xlink:label="lab_us-gaap_LongTermDebtCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Debt, Current Maturities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LongTermDebtCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LongTermDebtCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LongTermDebtCurrent" xlink:to="lab_us-gaap_LongTermDebtCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityCurrentReportingStatus_9b182aac-ba7e-4353-b418-be5401317947_terseLabel_en-US" xlink:label="lab_dei_EntityCurrentReportingStatus" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Current Reporting Status</link:label>
    <link:label id="lab_dei_EntityCurrentReportingStatus_label_en-US" xlink:label="lab_dei_EntityCurrentReportingStatus" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Current Reporting Status</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCurrentReportingStatus" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityCurrentReportingStatus"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityCurrentReportingStatus" xlink:to="lab_dei_EntityCurrentReportingStatus" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings_b805088c-2de5-4efa-851b-15d11f55098e_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amounts included in shareholders net income for GMIB liabilities</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings"/>
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    <link:label id="lab_us-gaap_DebtCurrent_6dd3a9e6-a9e9-423b-af91-d1586adfffce_verboseLabel_en-US" xlink:label="lab_us-gaap_DebtCurrent" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term debt</link:label>
    <link:label id="lab_us-gaap_DebtCurrent_0743344f-8c6c-427e-a988-4bd28eb73289_totalLabel_en-US" xlink:label="lab_us-gaap_DebtCurrent" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total short-term debt</link:label>
    <link:label id="lab_us-gaap_DebtCurrent_label_en-US" xlink:label="lab_us-gaap_DebtCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtCurrent" xlink:to="lab_us-gaap_DebtCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CompletionFactorsMember_ea29cb51-3eab-4e65-9501-82c08f6ad053_terseLabel_en-US" xlink:label="lab_ci_CompletionFactorsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Actual completion factors</link:label>
    <link:label id="lab_ci_CompletionFactorsMember_label_en-US" xlink:label="lab_ci_CompletionFactorsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Completion Factors [Member]</link:label>
    <link:label id="lab_ci_CompletionFactorsMember_documentation_en-US" xlink:label="lab_ci_CompletionFactorsMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amounts relating to actual claims emerging differently from assumptions about claim payment speed used to set reserves.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CompletionFactorsMember" xlink:href="ci-20200930.xsd#ci_CompletionFactorsMember"/>
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    <link:label id="lab_ci_NoninsuranceCustomerReceivablesExcludingPharmaceuticalManufacturersReceivable_a491419c-9bd2-4623-8a75-1b85fd19079e_terseLabel_en-US" xlink:label="lab_ci_NoninsuranceCustomerReceivablesExcludingPharmaceuticalManufacturersReceivable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Noninsurance customer receivables</link:label>
    <link:label id="lab_ci_NoninsuranceCustomerReceivablesExcludingPharmaceuticalManufacturersReceivable_label_en-US" xlink:label="lab_ci_NoninsuranceCustomerReceivablesExcludingPharmaceuticalManufacturersReceivable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Noninsurance Customer Receivables Excluding Pharmaceutical Manufacturers Receivable</link:label>
    <link:label id="lab_ci_NoninsuranceCustomerReceivablesExcludingPharmaceuticalManufacturersReceivable_documentation_en-US" xlink:label="lab_ci_NoninsuranceCustomerReceivablesExcludingPharmaceuticalManufacturersReceivable" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Receivables due from customers that are not under insurance contracts. These include pharmacy sales and fees due from employer clients.</link:label>
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    <link:label id="lab_us-gaap_CurrencySwapMember_13d57f6a-937e-4816-95ff-076a895e03ba_terseLabel_en-US" xlink:label="lab_us-gaap_CurrencySwapMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Foreign currency swap contracts</link:label>
    <link:label id="lab_us-gaap_CurrencySwapMember_label_en-US" xlink:label="lab_us-gaap_CurrencySwapMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Currency Swap [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CurrencySwapMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CurrencySwapMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CurrencySwapMember" xlink:to="lab_us-gaap_CurrencySwapMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanCharges_270f956a-13b5-419d-b5f0-b102d75c9fe6_verboseLabel_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanCharges" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Charge for organizational efficiency plan, pre-tax</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanCharges_a925a116-512f-42aa-b058-c4af38ceb0b2_terseLabel_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanCharges" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Charge for organizational efficiency plan (Selling, general and administrative expenses)</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanCharges_3b97eed1-5980-4f94-a890-cdbe10d3c7cf_netLabel_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanCharges" xlink:role="http://www.xbrl.org/2009/role/netLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Charge for organizational efficiency plan</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanCharges_label_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanCharges" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Organizational Efficiency Plan Charges</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanCharges_documentation_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanCharges" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Organizational Efficiency Plan Charges</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_OrganizationalEfficiencyPlanCharges" xlink:href="ci-20200930.xsd#ci_OrganizationalEfficiencyPlanCharges"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_OrganizationalEfficiencyPlanCharges" xlink:to="lab_ci_OrganizationalEfficiencyPlanCharges" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LoanToValueAxis_a2f344af-0601-480c-9002-1896347f6429_terseLabel_en-US" xlink:label="lab_us-gaap_LoanToValueAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt-to-Value [Axis]</link:label>
    <link:label id="lab_us-gaap_LoanToValueAxis_label_en-US" xlink:label="lab_us-gaap_LoanToValueAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt-to-Value [Axis]</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LoanToValueAxis" xlink:to="lab_us-gaap_LoanToValueAxis" xlink:type="arc" order="1"/>
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    <link:label id="lab_ci_NotesDue20284375InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20284375InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.375% due in 2028. Debt issued to finance acquisition.</link:label>
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    <link:label id="lab_us-gaap_CommonStockSharesIssued_def84d3e-c14e-45f2-981a-5a15ef08aeba_terseLabel_en-US" xlink:label="lab_us-gaap_CommonStockSharesIssued" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common stock, shares issued (in shares)</link:label>
    <link:label id="lab_us-gaap_CommonStockSharesIssued_label_en-US" xlink:label="lab_us-gaap_CommonStockSharesIssued" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common Stock, Shares, Issued</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommonStockSharesIssued" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommonStockSharesIssued"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommonStockSharesIssued" xlink:to="lab_us-gaap_CommonStockSharesIssued" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CashAndCashEquivalentsAtCarryingValue_abc26d72-6252-47cf-9987-ce866fdc711d_terseLabel_en-US" xlink:label="lab_us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash and cash equivalents</link:label>
    <link:label id="lab_us-gaap_CashAndCashEquivalentsAtCarryingValue_label_en-US" xlink:label="lab_us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash and Cash Equivalents, at Carrying Value</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:to="lab_us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OperatingLeaseLiability_40142e93-09cd-4175-aed8-83e4bdb331d9_totalLabel_en-US" xlink:label="lab_us-gaap_OperatingLeaseLiability" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total operating lease liabilities</link:label>
    <link:label id="lab_us-gaap_OperatingLeaseLiability_label_en-US" xlink:label="lab_us-gaap_OperatingLeaseLiability" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Operating Lease, Liability</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OperatingLeaseLiability" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OperatingLeaseLiability"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OperatingLeaseLiability" xlink:to="lab_us-gaap_OperatingLeaseLiability" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock_fbcbccc2-1c35-4408-a127-e22bf4986fc9_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables by Range of External Credit Rating and Collateral Level</link:label>
    <link:label id="lab_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock_label_en-US" xlink:label="lab_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock" xlink:to="lab_us-gaap_ScheduleOfCededCreditRiskByReinsurerTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage_eeccf69a-964a-4748-8f61-77a9b1b8459e_terseLabel_en-US" xlink:label="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Prepayment rate</link:label>
    <link:label id="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage_label_en-US" xlink:label="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument, Covenant, Conditional Prepayment Percentage</link:label>
    <link:label id="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage_documentation_en-US" xlink:label="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument, Covenant, Conditional Prepayment Percentage</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage" xlink:href="ci-20200930.xsd#ci_DebtInstrumentCovenantConditionalPrepaymentPercentage"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage" xlink:to="lab_ci_DebtInstrumentCovenantConditionalPrepaymentPercentage" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LongTermDebtNoncurrent_16ee3ed5-8ec4-4f9b-bfe9-4a1175554f7a_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermDebtNoncurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term debt</link:label>
    <link:label id="lab_us-gaap_LongTermDebtNoncurrent_label_en-US" xlink:label="lab_us-gaap_LongTermDebtNoncurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Debt, Excluding Current Maturities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LongTermDebtNoncurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LongTermDebtNoncurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LongTermDebtNoncurrent" xlink:to="lab_us-gaap_LongTermDebtNoncurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_SegmentReportingAbstract_d12c8956-8ada-4f7f-aeba-806fe95e7c33_terseLabel_en-US" xlink:label="lab_us-gaap_SegmentReportingAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segment Reporting [Abstract]</link:label>
    <link:label id="lab_us-gaap_SegmentReportingAbstract_label_en-US" xlink:label="lab_us-gaap_SegmentReportingAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segment Reporting [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SegmentReportingAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_SegmentReportingAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SegmentReportingAbstract" xlink:to="lab_us-gaap_SegmentReportingAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent_ac0b1b9d-4aa6-4d66-86cc-850d60511773_negatedLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Separate account assets of business classified as held for sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Including Discontinued Operation, Separate Account Assets, Current</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent_documentation_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Including Discontinued Operation, Separate Account Assets, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent" xlink:href="ci-20200930.xsd#ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationSeparateAccountAssetsCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtInstrumentLineItems_95611777-fed3-417b-b0eb-16fea719c939_terseLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument [Line Items]</link:label>
    <link:label id="lab_us-gaap_DebtInstrumentLineItems_label_en-US" xlink:label="lab_us-gaap_DebtInstrumentLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtInstrumentLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtInstrumentLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtInstrumentLineItems" xlink:to="lab_us-gaap_DebtInstrumentLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_StockholdersEquity_6fca2da6-ee1c-4c3d-8ecd-174b3e56cd73_totalLabel_en-US" xlink:label="lab_us-gaap_StockholdersEquity" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">TOTAL SHAREHOLDERS&#8217; EQUITY</link:label>
    <link:label id="lab_us-gaap_StockholdersEquity_e3dc0cc9-a715-45c5-9549-8216113965e1_periodStartLabel_en-US" xlink:label="lab_us-gaap_StockholdersEquity" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Beginning balance</link:label>
    <link:label id="lab_us-gaap_StockholdersEquity_28be5236-93a0-417a-9106-7a3074be5eac_periodEndLabel_en-US" xlink:label="lab_us-gaap_StockholdersEquity" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ending balance</link:label>
    <link:label id="lab_us-gaap_StockholdersEquity_label_en-US" xlink:label="lab_us-gaap_StockholdersEquity" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stockholders' Equity Attributable to Parent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StockholdersEquity" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_StockholdersEquity"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_StockholdersEquity" xlink:to="lab_us-gaap_StockholdersEquity" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_SeparateAccountsLiability_44f939a6-79cb-49d5-b3f1-e40e30993246_terseLabel_en-US" xlink:label="lab_us-gaap_SeparateAccountsLiability" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Separate account liabilities</link:label>
    <link:label id="lab_us-gaap_SeparateAccountsLiability_label_en-US" xlink:label="lab_us-gaap_SeparateAccountsLiability" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Separate Account, Liability</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SeparateAccountsLiability" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_SeparateAccountsLiability"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SeparateAccountsLiability" xlink:to="lab_us-gaap_SeparateAccountsLiability" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded_28563703-1522-4f51-89d2-3c59ff73bb18_terseLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Decrease for debt securities where credit losses have previously been recorded</link:label>
    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded_label_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale, Allowance for Credit Loss, Previously Recorded</link:label>
    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded_documentation_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale, Allowance for Credit Loss, Previously Recorded</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded" xlink:href="ci-20200930.xsd#ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded" xlink:to="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossPreviouslyRecorded" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NatureOfOperations_e2a89814-b817-45de-b38f-75db5c8d5a11_terseLabel_en-US" xlink:label="lab_us-gaap_NatureOfOperations" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Description of Business</link:label>
    <link:label id="lab_us-gaap_NatureOfOperations_label_en-US" xlink:label="lab_us-gaap_NatureOfOperations" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Nature of Operations [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NatureOfOperations" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NatureOfOperations"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NatureOfOperations" xlink:to="lab_us-gaap_NatureOfOperations" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityAddressCityOrTown_7ef4cabc-eec5-4a4a-8990-4acbd037907f_terseLabel_en-US" xlink:label="lab_dei_EntityAddressCityOrTown" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, City or Town</link:label>
    <link:label id="lab_dei_EntityAddressCityOrTown_label_en-US" xlink:label="lab_dei_EntityAddressCityOrTown" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, City or Town</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressCityOrTown"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityAddressCityOrTown" xlink:to="lab_dei_EntityAddressCityOrTown" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_PricingConcessionsAfterRemainingTermOfAgreementMember_990379ff-f04e-442f-8ecc-2a76d985ce40_terseLabel_en-US" xlink:label="lab_ci_PricingConcessionsAfterRemainingTermOfAgreementMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pricing Concessions After Remaining Term of Agreement</link:label>
    <link:label id="lab_ci_PricingConcessionsAfterRemainingTermOfAgreementMember_label_en-US" xlink:label="lab_ci_PricingConcessionsAfterRemainingTermOfAgreementMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pricing Concessions After Remaining Term Of Agreement [Member]</link:label>
    <link:label id="lab_ci_PricingConcessionsAfterRemainingTermOfAgreementMember_documentation_en-US" xlink:label="lab_ci_PricingConcessionsAfterRemainingTermOfAgreementMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pricing concessions sought in litigation for one year arfter contract termination.</link:label>
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    <link:label id="lab_us-gaap_ParentMember_aa1e0d08-5d10-4199-96d3-4cb7e768c504_terseLabel_en-US" xlink:label="lab_us-gaap_ParentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Shareholders&#8217; Equity</link:label>
    <link:label id="lab_us-gaap_ParentMember_label_en-US" xlink:label="lab_us-gaap_ParentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Parent [Member]</link:label>
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    <link:label id="lab_us-gaap_FinancialInstrumentAxis_2a4963e3-d5dc-469f-970d-901dcdef8d3c_terseLabel_en-US" xlink:label="lab_us-gaap_FinancialInstrumentAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financial Instrument [Axis]</link:label>
    <link:label id="lab_us-gaap_FinancialInstrumentAxis_label_en-US" xlink:label="lab_us-gaap_FinancialInstrumentAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financial Instrument [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinancialInstrumentAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinancialInstrumentAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinancialInstrumentAxis" xlink:to="lab_us-gaap_FinancialInstrumentAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustmentsIncludingDisposalGroups_1ac7f9eb-355f-49e4-97f1-e3a6e74e7590_periodStartLabel_en-US" xlink:label="lab_ci_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustmentsIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Less: Reinsurance and other amounts recoverable</link:label>
    <link:label id="lab_ci_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustmentsIncludingDisposalGroups_29ce4346-cb68-49ff-924c-faba409d62a3_periodEndLabel_en-US" xlink:label="lab_ci_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustmentsIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Add: Reinsurance and other amounts recoverable</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustmentsIncludingDisposalGroups" xlink:to="lab_ci_ReinsuranceRecoverableForUnpaidClaimsAndClaimsAdjustmentsIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ProductMember_d1a7685c-136b-4d8a-9e49-091eb79643a0_verboseLabel_en-US" xlink:label="lab_us-gaap_ProductMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy revenues</link:label>
    <link:label id="lab_us-gaap_ProductMember_label_en-US" xlink:label="lab_us-gaap_ProductMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Product [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ProductMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ProductMember"/>
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    <link:label id="lab_us-gaap_LiabilitiesAbstract_e191e97c-ebbb-42ba-99fa-9a5bac5f57dd_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liabilities</link:label>
    <link:label id="lab_us-gaap_LiabilitiesAbstract_label_en-US" xlink:label="lab_us-gaap_LiabilitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liabilities [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilitiesAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilitiesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilitiesAbstract" xlink:to="lab_us-gaap_LiabilitiesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable_607d26bd-9a56-4fc6-9d64-8abe3f3a8942_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Available-for-sale Securities [Table]</link:label>
    <link:label id="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable_label_en-US" xlink:label="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Available-for-sale Securities [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfAvailableForSaleSecuritiesTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable" xlink:to="lab_us-gaap_ScheduleOfAvailableForSaleSecuritiesTable" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CededCreditRiskTable_de2d0956-019a-40ac-82db-ef9cf3a6d526_terseLabel_en-US" xlink:label="lab_us-gaap_CededCreditRiskTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk [Table]</link:label>
    <link:label id="lab_us-gaap_CededCreditRiskTable_label_en-US" xlink:label="lab_us-gaap_CededCreditRiskTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CededCreditRiskTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CededCreditRiskTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CededCreditRiskTable" xlink:to="lab_us-gaap_CededCreditRiskTable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue2021637InterestMember_8baac970-c7e2-4137-98f5-a42f78f3a497_terseLabel_en-US" xlink:label="lab_ci_NotesDue2021637InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$78&#160;million, 6.37% Notes due 6/2021</link:label>
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    <link:label id="lab_ci_NotesDue2021637InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue2021637InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 6.37% due in 2021.</link:label>
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    <link:label id="lab_us-gaap_FinanceLeaseLiabilityNoncurrent_d373e8fe-48ec-4a0e-9f70-74081a6d80eb_verboseLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityNoncurrent" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term debt</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseLiabilityNoncurrent_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityNoncurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Liability, Noncurrent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseLiabilityNoncurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseLiabilityNoncurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinanceLeaseLiabilityNoncurrent" xlink:to="lab_us-gaap_FinanceLeaseLiabilityNoncurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_PharmacyBenefitsManagementServicesMember_6445cabf-8ad2-4d3a-a4d8-9d1dcfaa215c_terseLabel_en-US" xlink:label="lab_ci_PharmacyBenefitsManagementServicesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy Benefits Management Services</link:label>
    <link:label id="lab_ci_PharmacyBenefitsManagementServicesMember_label_en-US" xlink:label="lab_ci_PharmacyBenefitsManagementServicesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy Benefits Management Services [Member]</link:label>
    <link:label id="lab_ci_PharmacyBenefitsManagementServicesMember_documentation_en-US" xlink:label="lab_ci_PharmacyBenefitsManagementServicesMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmacy benefit management services provided to corporate client, other employer groups and their employees. These services include pharmacy home delivery, retail network administration and specialty pharmacy</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PharmacyBenefitsManagementServicesMember" xlink:href="ci-20200930.xsd#ci_PharmacyBenefitsManagementServicesMember"/>
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    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTax_e88abee3-2e75-4e0f-a253-1f03dc56c3d5_terseLabel_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other comprehensive income (loss)</link:label>
    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTax_9144fc25-45cb-4b78-aa26-c373200e5074_totalLabel_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Shareholders other comprehensive income (loss), net of tax</link:label>
    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTax_label_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Comprehensive Income (Loss), Net of Tax</link:label>
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    <link:label id="lab_us-gaap_LeasesAbstract_bcef9c48-944b-488a-84fd-4c44d69640d6_terseLabel_en-US" xlink:label="lab_us-gaap_LeasesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Leases [Abstract]</link:label>
    <link:label id="lab_us-gaap_LeasesAbstract_label_en-US" xlink:label="lab_us-gaap_LeasesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Leases [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LeasesAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LeasesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LeasesAbstract" xlink:to="lab_us-gaap_LeasesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_UnearnedPremiumsIncludingDisposalGroups_18740e5d-40c5-44d3-bb8e-0d9d961a84b9_totalLabel_en-US" xlink:label="lab_ci_UnearnedPremiumsIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned premiums</link:label>
    <link:label id="lab_ci_UnearnedPremiumsIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_UnearnedPremiumsIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned Premiums Including Disposal Groups</link:label>
    <link:label id="lab_ci_UnearnedPremiumsIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_UnearnedPremiumsIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned Premiums Including Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_UnearnedPremiumsIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_UnearnedPremiumsIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_UnearnedPremiumsIncludingDisposalGroups" xlink:to="lab_ci_UnearnedPremiumsIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NoncatastrophicEventDomain_71c0d023-8078-4574-894f-dbfaeddccb3f_terseLabel_en-US" xlink:label="lab_us-gaap_NoncatastrophicEventDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Noncatastrophic Event [Domain]</link:label>
    <link:label id="lab_us-gaap_NoncatastrophicEventDomain_label_en-US" xlink:label="lab_us-gaap_NoncatastrophicEventDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Noncatastrophic Event [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NoncatastrophicEventDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NoncatastrophicEventDomain"/>
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    <link:label id="lab_us-gaap_AccumulatedDefinedBenefitPlansAdjustmentMember_e93e7f1b-c7ec-4a53-b03a-f8dec559e520_terseLabel_en-US" xlink:label="lab_us-gaap_AccumulatedDefinedBenefitPlansAdjustmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Postretirement benefits liability</link:label>
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    <link:label id="lab_ci_NotesDue2021FloatingRateInterestMember_fbd33f13-fc73-4cea-abb5-c640259c54ab_terseLabel_en-US" xlink:label="lab_ci_NotesDue2021FloatingRateInterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,000&#160;million, Floating Rate Notes due 2021</link:label>
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    <link:label id="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale_13104e6e-bf41-4f42-a01c-4f88c1319233_terseLabel_en-US" xlink:label="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative liabilities</link:label>
    <link:label id="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale_label_en-US" xlink:label="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Liabilities Before Reclassification To Disposal Group Liabilities Held For Sale</link:label>
    <link:label id="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale_documentation_en-US" xlink:label="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Liabilities Before Reclassification To Disposal Group Liabilities Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale" xlink:href="ci-20200930.xsd#ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale" xlink:to="lab_ci_DerivativeLiabilitiesBeforeReclassificationToDisposalGroupLiabilitiesHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202032InterestMember_c2d23aea-129b-4abc-b5cc-271b9ada21c2_terseLabel_en-US" xlink:label="lab_ci_NotesDue202032InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,750 million, 3.2% Notes due 9/2020</link:label>
    <link:label id="lab_ci_NotesDue202032InterestMember_label_en-US" xlink:label="lab_ci_NotesDue202032InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2020, 3.2% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue202032InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202032InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3.2% due in 2020. Debt issued to finance acquisition.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue202032InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue202032InterestMember"/>
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    <link:label id="lab_ci_SegmentRevenues_0449e554-4096-495a-b3bd-a30c0afebe8c_totalLabel_en-US" xlink:label="lab_ci_SegmentRevenues" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjusted revenues</link:label>
    <link:label id="lab_ci_SegmentRevenues_label_en-US" xlink:label="lab_ci_SegmentRevenues" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segment Revenues</link:label>
    <link:label id="lab_ci_SegmentRevenues_documentation_en-US" xlink:label="lab_ci_SegmentRevenues" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total revenues less realized investment gains from equity method subsidiaries, special items and other reconciling items determined by management.</link:label>
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    <link:label id="lab_us-gaap_MortgagesMember_c1cebb4c-6ef0-42de-a8c7-a4afd55f170a_verboseLabel_en-US" xlink:label="lab_us-gaap_MortgagesMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commercial mortgage loans</link:label>
    <link:label id="lab_us-gaap_MortgagesMember_label_en-US" xlink:label="lab_us-gaap_MortgagesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mortgages [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_MortgagesMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_MortgagesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_MortgagesMember" xlink:to="lab_us-gaap_MortgagesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OtherLongTermInvestmentsMember_29744a23-df52-4122-a1ed-3315e502d163_terseLabel_en-US" xlink:label="lab_us-gaap_OtherLongTermInvestmentsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other long-term investments</link:label>
    <link:label id="lab_us-gaap_OtherLongTermInvestmentsMember_label_en-US" xlink:label="lab_us-gaap_OtherLongTermInvestmentsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Long-term Investments [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherLongTermInvestmentsMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherLongTermInvestmentsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherLongTermInvestmentsMember" xlink:to="lab_us-gaap_OtherLongTermInvestmentsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityFilerCategory_21484b87-a5eb-41f4-a5cf-9aad2eada466_terseLabel_en-US" xlink:label="lab_dei_EntityFilerCategory" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Filer Category</link:label>
    <link:label id="lab_dei_EntityFilerCategory_label_en-US" xlink:label="lab_dei_EntityFilerCategory" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Filer Category</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFilerCategory" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityFilerCategory"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityFilerCategory" xlink:to="lab_dei_EntityFilerCategory" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CommonStockMember_c005822d-1f0c-4928-a9d9-1995c3c8cab4_terseLabel_en-US" xlink:label="lab_us-gaap_CommonStockMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common Stock</link:label>
    <link:label id="lab_us-gaap_CommonStockMember_label_en-US" xlink:label="lab_us-gaap_CommonStockMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common Stock [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommonStockMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommonStockMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommonStockMember" xlink:to="lab_us-gaap_CommonStockMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AccumulatedTranslationAdjustmentMember_e447b3a0-12b7-4a49-8ef9-e982605daf6a_terseLabel_en-US" xlink:label="lab_us-gaap_AccumulatedTranslationAdjustmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Translation of foreign currencies</link:label>
    <link:label id="lab_us-gaap_AccumulatedTranslationAdjustmentMember_label_en-US" xlink:label="lab_us-gaap_AccumulatedTranslationAdjustmentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Foreign Currency Adjustment Attributable to Parent [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AccumulatedTranslationAdjustmentMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AccumulatedTranslationAdjustmentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AccumulatedTranslationAdjustmentMember" xlink:to="lab_us-gaap_AccumulatedTranslationAdjustmentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_srt_ProductsAndServicesDomain_bec67517-26ca-453d-a780-316a12a4dc12_terseLabel_en-US" xlink:label="lab_srt_ProductsAndServicesDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Product and Service [Domain]</link:label>
    <link:label id="lab_srt_ProductsAndServicesDomain_label_en-US" xlink:label="lab_srt_ProductsAndServicesDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Product and Service [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_srt_ProductsAndServicesDomain" xlink:href="http://xbrl.fasb.org/srt/2020/elts/srt-2020-01-31.xsd#srt_ProductsAndServicesDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_srt_ProductsAndServicesDomain" xlink:to="lab_srt_ProductsAndServicesDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax_833d8875-6fa4-4146-9443-fde461a74095_verboseLabel_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Charge for organizational efficiency plan, after-tax</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax_c31dc513-57b0-43d4-a8b7-2f9c2092782d_terseLabel_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Charge for organizational efficiency plan (Selling, general and administrative expenses)</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax_label_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Organizational Efficiency Plan Charges, Net Of Tax</link:label>
    <link:label id="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax_documentation_en-US" xlink:label="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Organizational Efficiency Plan Charges, Net Of Tax</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:href="ci-20200930.xsd#ci_OrganizationalEfficiencyPlanChargesNetOfTax"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:to="lab_ci_OrganizationalEfficiencyPlanChargesNetOfTax" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments_8f90b743-b2e9-4609-9f15-1c4cc70d9f13_negatedLabel_en-US" xlink:label="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net realized investment results from certain equity method investments</link:label>
    <link:label id="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments_label_en-US" xlink:label="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Realized Investment Gains Losses Equity Method Investments</link:label>
    <link:label id="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments_documentation_en-US" xlink:label="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjustment to exclude net realized gains (losses) from equity method subsidiaries (recorded in Other revenues) from Operating revenues.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_RealizedInvestmentGainsLossesEquityMethodInvestments" xlink:href="ci-20200930.xsd#ci_RealizedInvestmentGainsLossesEquityMethodInvestments"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_RealizedInvestmentGainsLossesEquityMethodInvestments" xlink:to="lab_ci_RealizedInvestmentGainsLossesEquityMethodInvestments" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ConcentrationRiskBenchmarkDomain_ebcd00d3-40ff-4293-8b6d-1c2dd642d483_terseLabel_en-US" xlink:label="lab_us-gaap_ConcentrationRiskBenchmarkDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Concentration Risk Benchmark [Domain]</link:label>
    <link:label id="lab_us-gaap_ConcentrationRiskBenchmarkDomain_label_en-US" xlink:label="lab_us-gaap_ConcentrationRiskBenchmarkDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Concentration Risk Benchmark [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ConcentrationRiskBenchmarkDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ConcentrationRiskBenchmarkDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ConcentrationRiskBenchmarkDomain" xlink:to="lab_us-gaap_ConcentrationRiskBenchmarkDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20425375InterestMember_c604f17f-7ce6-428a-9a4a-2cdaa63e4172_terseLabel_en-US" xlink:label="lab_ci_NotesDue20425375InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$317&#160;million, 5.375% Notes due 2042</link:label>
    <link:label id="lab_ci_NotesDue20425375InterestMember_label_en-US" xlink:label="lab_ci_NotesDue20425375InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2042, 5.375% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue20425375InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20425375InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 5.375% due in 2042.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue20425375InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue20425375InterestMember"/>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale_8858df9b-fa74-4bbb-bcf6-2a49ce3c1be9_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale_5ef07429-d40f-4813-a8c0-2e121c9bdd01_verboseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt securities</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Securities Before Reclassification To Disposal Group Assets Held For Sale</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtSecuritiesBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_EquitySecuritiesWithoutReadilyDeterminableFairValueDownwardPriceAdjustmentAnnualAmount_d1c18c9c-369d-4ab3-b645-290d66312ffe_terseLabel_en-US" xlink:label="lab_us-gaap_EquitySecuritiesWithoutReadilyDeterminableFairValueDownwardPriceAdjustmentAnnualAmount" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Impairments of equity securities related to value changes resulting from observable prices</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTable"/>
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    <link:label id="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage_6b1d6839-fa7a-4c75-8c3f-bc764675996d_terseLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stated interest rate</link:label>
    <link:label id="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage_b2078425-4223-4757-abac-cd0f091f4148_verboseLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Interest rate</link:label>
    <link:label id="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage_label_en-US" xlink:label="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Instrument, Interest Rate, Stated Percentage</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtInstrumentInterestRateStatedPercentage" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtInstrumentInterestRateStatedPercentage"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtInstrumentInterestRateStatedPercentage" xlink:to="lab_us-gaap_DebtInstrumentInterestRateStatedPercentage" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202734InterestMember_32e0f510-8087-47fd-9a33-b6c3419fc6f8_terseLabel_en-US" xlink:label="lab_ci_NotesDue202734InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,500&#160;million, 3.4% Notes due 2027</link:label>
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    <link:label id="lab_ci_NotesDue202734InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202734InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3.4% due in 2027. Debt assumed acquisition from Express Scripts.</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureTwelveMonthsOrLongerNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureTwelveMonthsOrLongerNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities In Unrealized Loss Positions, Qualitative Disclosure, Twelve Months Or Longer, Number Of Positions, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureTwelveMonthsOrLongerNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureTwelveMonthsOrLongerNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureTwelveMonthsOrLongerNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureTwelveMonthsOrLongerNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202134InterestMember_c8bad037-076f-420c-b291-dcd69b068ef9_terseLabel_en-US" xlink:label="lab_ci_NotesDue202134InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,250&#160;million, 3.4% Notes due 2021</link:label>
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    <link:label id="lab_ci_NotesDue202134InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202134InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3.4% due in 2021. Debt issued to finance acquisition.</link:label>
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    <link:label id="lab_ci_UnearnedPremiumsNoncurrentIncludingDisposalGroups_21d5efa8-ad9d-46be-af64-8f6481da6246_terseLabel_en-US" xlink:label="lab_ci_UnearnedPremiumsNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned premiums</link:label>
    <link:label id="lab_ci_UnearnedPremiumsNoncurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_UnearnedPremiumsNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned Premiums Noncurrent Including Disposal Groups</link:label>
    <link:label id="lab_ci_UnearnedPremiumsNoncurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_UnearnedPremiumsNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Carrying amount of premiums written on insurance contracts that have not been earned as of the balance sheet date, expected to be paid after one year.</link:label>
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    <link:label id="lab_us-gaap_BusinessCombinationDisclosureTextBlock_f275a271-fb47-4650-852f-892388797a31_terseLabel_en-US" xlink:label="lab_us-gaap_BusinessCombinationDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mergers and Acquisitions</link:label>
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    <link:label id="lab_ci_MedicarePartDMember_7146fc7e-c6fd-4caf-b0c7-a3dcb65b15a5_terseLabel_en-US" xlink:label="lab_ci_MedicarePartDMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Medicare Part D</link:label>
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    <link:label id="lab_ci_MedicarePartDMember_documentation_en-US" xlink:label="lab_ci_MedicarePartDMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">A government health plan for prescription drugs.</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_MedicarePartDMember" xlink:to="lab_ci_MedicarePartDMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfNetAmountOfRiskByProductAndGuaranteeTextBlock_5067cd94-3c2a-4684-9623-f2d2b30ba488_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfNetAmountOfRiskByProductAndGuaranteeTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Account Value, Net Amount at Risk and the Number of Contractholders for Guarantees Assumed in the Event of Death</link:label>
    <link:label id="lab_us-gaap_ScheduleOfNetAmountOfRiskByProductAndGuaranteeTextBlock_label_en-US" xlink:label="lab_us-gaap_ScheduleOfNetAmountOfRiskByProductAndGuaranteeTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Net Amount of Risk by Product and Guarantee [Table Text Block]</link:label>
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    <link:label id="lab_us-gaap_ScheduleOfCausesOfIncreaseDecreaseInLiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseTextBlock_93d44aae-973d-4a44-a705-fce251ec63b5_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfCausesOfIncreaseDecreaseInLiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Variances in Incurred Costs Related to Prior Years' Unpaid Claims and Claims Expenses</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LossContingencyNatureDomain" xlink:to="lab_us-gaap_LossContingencyNatureDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_A364DayRevolvingCreditAgreementMaturingOctober2021Member_de4629ba-64cd-4507-bf54-aba7d583b0f7_terseLabel_en-US" xlink:label="lab_ci_A364DayRevolvingCreditAgreementMaturingOctober2021Member" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">364-day Revolving Credit Agreement, Maturing October 2021</link:label>
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    <link:label id="lab_ci_DebtInstrumentTermAdditional_6a5ef20a-845e-44ca-81ca-39c5339754b3_terseLabel_en-US" xlink:label="lab_ci_DebtInstrumentTermAdditional" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amount by which credit facilty term length can be increased</link:label>
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    <link:label id="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeGeneralAccountValue_63377de7-e08e-4830-ad85-4f050fb5d37a_terseLabel_en-US" xlink:label="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeGeneralAccountValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Account value</link:label>
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    <link:label id="lab_dei_EntityAddressAddressLine1_6ee84514-58ab-47d6-b663-8a3857c57a98_terseLabel_en-US" xlink:label="lab_dei_EntityAddressAddressLine1" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, Address Line One</link:label>
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    <link:label id="lab_dei_EntityEmergingGrowthCompany_41601a51-1724-4927-b291-e0bfd6ecde1c_terseLabel_en-US" xlink:label="lab_dei_EntityEmergingGrowthCompany" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Emerging Growth Company</link:label>
    <link:label id="lab_dei_EntityEmergingGrowthCompany_label_en-US" xlink:label="lab_dei_EntityEmergingGrowthCompany" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Emerging Growth Company</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesAccumulatedGrossUnrealizedGainBeforeTaxBeforeReclassificationToDisposalGroupAssetsHeldForSale_e047f121-ecbf-4c12-b221-caf755f021a0_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesAccumulatedGrossUnrealizedGainBeforeTaxBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unrealized Appreciation</link:label>
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    <link:label id="lab_ci_BerkshireHathwayLifeInsuranceCompanyOfNebraskaMember_4290aa4a-923b-4c2d-8e8a-ec18538a1b16_terseLabel_en-US" xlink:label="lab_ci_BerkshireHathwayLifeInsuranceCompanyOfNebraskaMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Berkshire</link:label>
    <link:label id="lab_ci_BerkshireHathwayLifeInsuranceCompanyOfNebraskaMember_263d13a2-a5f3-44f9-86a1-37e5d66df6bc_verboseLabel_en-US" xlink:label="lab_ci_BerkshireHathwayLifeInsuranceCompanyOfNebraskaMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Berkshire</link:label>
    <link:label id="lab_ci_BerkshireHathwayLifeInsuranceCompanyOfNebraskaMember_label_en-US" xlink:label="lab_ci_BerkshireHathwayLifeInsuranceCompanyOfNebraskaMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Berkshire Hathway Life Insurance Company Of Nebraska [Member]</link:label>
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    <link:label id="lab_ci_OtherPharmacyMember_4d0109f3-77e6-45c6-be2b-4ba4307481cb_terseLabel_en-US" xlink:label="lab_ci_OtherPharmacyMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other</link:label>
    <link:label id="lab_ci_OtherPharmacyMember_label_en-US" xlink:label="lab_ci_OtherPharmacyMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Pharmacy [Member]</link:label>
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    <link:label id="lab_ci_VariousOtherFinancialInstrumentsMember_2efab49c-b7af-4ce9-bb31-936b4e52e049_terseLabel_en-US" xlink:label="lab_ci_VariousOtherFinancialInstrumentsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Various Other Variable Interest Entities</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_64c4f6b6-9af3-4750-941f-9a1e3592246a_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortized Cost</link:label>
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    <link:label id="lab_ci_NotesDue2021475InterestMember_89db003d-d42e-4765-becf-135f29b2e4f0_terseLabel_en-US" xlink:label="lab_ci_NotesDue2021475InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,248&#160;million, 4.75% Notes due 2021</link:label>
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    <link:label id="lab_us-gaap_NoncontrollingInterestMember_4043e828-86ac-4e2e-be21-833bdac15a1d_terseLabel_en-US" xlink:label="lab_us-gaap_NoncontrollingInterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Non- controlling Interests</link:label>
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    <link:label id="lab_ci_InsuranceCustomerReceivables_documentation_en-US" xlink:label="lab_ci_InsuranceCustomerReceivables" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Receivables due from customers under insurance contracts.</link:label>
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    <link:label id="lab_us-gaap_DividendsCommonStockCash_d0975486-70fb-43d5-b1d1-30371a1dbe9a_negatedLabel_en-US" xlink:label="lab_us-gaap_DividendsCommonStockCash" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Common dividends declared</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DividendsCommonStockCash" xlink:to="lab_us-gaap_DividendsCommonStockCash" xlink:type="arc" order="1"/>
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    <link:label id="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareUnfundedCommittments_label_en-US" xlink:label="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareUnfundedCommittments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Investments, Entities that Calculate Net Asset Value Per Share, Unfunded Commitments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareUnfundedCommittments" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareUnfundedCommittments"/>
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    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseIncurredClaimsAbstract_1c0f8a04-fb9e-4a11-b4aa-7f2c60b53b96_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseIncurredClaimsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Incurred costs related to:</link:label>
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    <link:label id="lab_us-gaap_EffectiveIncomeTaxRateContinuingOperations_7aa70e88-c61d-452d-b60a-b8e66a043464_terseLabel_en-US" xlink:label="lab_us-gaap_EffectiveIncomeTaxRateContinuingOperations" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Consolidated effective tax rate</link:label>
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    <link:label id="lab_us-gaap_InvestmentTypeCategorizationMember_1842a718-f8da-415a-a39d-3304db1b4004_terseLabel_en-US" xlink:label="lab_us-gaap_InvestmentTypeCategorizationMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments [Domain]</link:label>
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    <link:label id="lab_dei_TradingSymbol_b16292bf-1195-483f-909c-fdadaad95bce_terseLabel_en-US" xlink:label="lab_dei_TradingSymbol" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Trading Symbol</link:label>
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    <link:label id="lab_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_5987c8e9-e19b-4df4-863c-99cc809da597_terseLabel_en-US" xlink:label="lab_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Shares:</link:label>
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    <link:label id="lab_ci_LongTermInvestmentsMember_edf06d89-fcef-4c4f-a4c1-4c636dd68860_terseLabel_en-US" xlink:label="lab_ci_LongTermInvestmentsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-Term Investments</link:label>
    <link:label id="lab_ci_LongTermInvestmentsMember_label_en-US" xlink:label="lab_ci_LongTermInvestmentsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-Term Investments [Member]</link:label>
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    <link:label id="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsAmortizedCostAbstract_103d60c3-6a7e-4207-ab0c-0192f8decde6_terseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsAmortizedCostAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortized Cost</link:label>
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    <link:label id="lab_us-gaap_NoncatastrophicEventAxis_d8ea8e2d-2896-404c-ad20-303206e5fdc4_terseLabel_en-US" xlink:label="lab_us-gaap_NoncatastrophicEventAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Noncatastrophic Event [Axis]</link:label>
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    <link:label id="lab_dei_DocumentType_cdcc6f7f-edca-40d2-ad03-c10f166ec533_terseLabel_en-US" xlink:label="lab_dei_DocumentType" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Type</link:label>
    <link:label id="lab_dei_DocumentType_label_en-US" xlink:label="lab_dei_DocumentType" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Type</link:label>
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    <link:label id="lab_ci_InternationalMarketsMember_bc88da5b-4ca6-4b6d-8797-9e46a5f177ad_terseLabel_en-US" xlink:label="lab_ci_InternationalMarketsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">International Markets</link:label>
    <link:label id="lab_ci_InternationalMarketsMember_label_en-US" xlink:label="lab_ci_InternationalMarketsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">International Markets [Member]</link:label>
    <link:label id="lab_ci_InternationalMarketsMember_documentation_en-US" xlink:label="lab_ci_InternationalMarketsMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">International Markets includes supplemental health, life and accident insurance products and health care coverage in our international markets as well as health care benefits to globally mobile employees of multinational organizations.</link:label>
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    <link:label id="lab_ci_LiabilityForUnpaidMedicalClaimsAndClaimsAdjustmentExpenseIncurredClaimsPriorYearsPercentage_8a900653-960d-45da-812c-3a138491ce0a_terseLabel_en-US" xlink:label="lab_ci_LiabilityForUnpaidMedicalClaimsAndClaimsAdjustmentExpenseIncurredClaimsPriorYearsPercentage" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Favorable (unfavorable) variance, percentage</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForUnpaidMedicalClaimsAndClaimsAdjustmentExpenseIncurredClaimsPriorYearsPercentage" xlink:to="lab_ci_LiabilityForUnpaidMedicalClaimsAndClaimsAdjustmentExpenseIncurredClaimsPriorYearsPercentage" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OtherNonoperatingIncomeExpense_4d18115d-fd1b-43c1-a1ac-1e23324d4801_terseLabel_en-US" xlink:label="lab_us-gaap_OtherNonoperatingIncomeExpense" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Interest expense and other</link:label>
    <link:label id="lab_us-gaap_OtherNonoperatingIncomeExpense_label_en-US" xlink:label="lab_us-gaap_OtherNonoperatingIncomeExpense" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Nonoperating Income (Expense)</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherNonoperatingIncomeExpense" xlink:to="lab_us-gaap_OtherNonoperatingIncomeExpense" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent_beaaf473-580f-4bab-9b68-756e7ad45d2e_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Non-current insurance and contractholder liabilities</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent_f97f3313-9c33-4d16-9219-c7900b997222_verboseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total insurance and contractholder liabilities</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities Noncurrent</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The carrying amounts as of the balance sheet date of all current insurance and contractholder liabilities.</link:label>
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    <link:label id="lab_ci_CommitmentsAndContingenciesLineItems_38f32d31-3243-4967-a598-8005cd701f0c_terseLabel_en-US" xlink:label="lab_ci_CommitmentsAndContingenciesLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commitments And Contingencies [Line Items]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_CommitmentsAndContingenciesLineItems" xlink:href="ci-20200930.xsd#ci_CommitmentsAndContingenciesLineItems"/>
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    <link:label id="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense_a7fd4bd8-1019-4632-b07d-c61c0ae77d95_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid claims and claim expenses</link:label>
    <link:label id="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense_09cecb53-f60f-405f-ad04-f260921df509_periodStartLabel_en-US" xlink:label="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Beginning balance</link:label>
    <link:label id="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense_2dbc6c44-ae62-4289-ba77-beddd751f55b_periodEndLabel_en-US" xlink:label="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ending balance</link:label>
    <link:label id="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense_label_en-US" xlink:label="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Claims and Claims Adjustment Expense</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:to="lab_us-gaap_LiabilityForClaimsAndClaimsAdjustmentExpense" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_TreasuryStockMember_26f6ce67-1b85-467d-9e5a-7b462acbf0d7_terseLabel_en-US" xlink:label="lab_us-gaap_TreasuryStockMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Treasury Stock</link:label>
    <link:label id="lab_us-gaap_TreasuryStockMember_label_en-US" xlink:label="lab_us-gaap_TreasuryStockMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Treasury Stock [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_TreasuryStockMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_TreasuryStockMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_TreasuryStockMember" xlink:to="lab_us-gaap_TreasuryStockMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ProceedsFromLegalSettlements_0b990fd4-c28e-407f-ad1f-e77e680cedb7_terseLabel_en-US" xlink:label="lab_us-gaap_ProceedsFromLegalSettlements" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds related to legal claim</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ProceedsFromLegalSettlements" xlink:to="lab_us-gaap_ProceedsFromLegalSettlements" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RealizedInvestmentLossesCommercialMortgageLoansRealEstateEntitiesCertainEquitySecuritiesWithNoReadilyDeterminableFairValue_d32060a5-8cf1-4943-a3e2-f2de96f45e41_terseLabel_en-US" xlink:label="lab_ci_RealizedInvestmentLossesCommercialMortgageLoansRealEstateEntitiesCertainEquitySecuritiesWithNoReadilyDeterminableFairValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Realized investment losses on assets measured at fair value under certain conditions, after-tax</link:label>
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    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal_3b35888d-4aaf-4b6e-8d34-3fb59a25682c_negatedLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Credit loss (expense) recoveries on invested assets</link:label>
    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal_label_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-For-Sale, And Commercial Mortgage Loans, Allowance For Credit Loss, Expense (Reversal)</link:label>
    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal_documentation_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-For-Sale, And Commercial Mortgage Loans, Allowance For Credit Loss, Expense (Reversal)</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal" xlink:href="ci-20200930.xsd#ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal" xlink:to="lab_ci_DebtSecuritiesAvailableForSaleAndCommercialMortgageLoansAllowanceForCreditLossExpenseReversal" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CommitmentsAndContingencies_90d4252d-641c-4650-a519-6b31f312f597_terseLabel_en-US" xlink:label="lab_us-gaap_CommitmentsAndContingencies" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contingencies &#8212; Note 18</link:label>
    <link:label id="lab_us-gaap_CommitmentsAndContingencies_label_en-US" xlink:label="lab_us-gaap_CommitmentsAndContingencies" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commitments and Contingencies</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommitmentsAndContingencies" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommitmentsAndContingencies"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommitmentsAndContingencies" xlink:to="lab_us-gaap_CommitmentsAndContingencies" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_PaymentsForRepurchaseOfCommonStock_663a5b9c-9778-42d5-ac70-415169b5648b_negatedLabel_en-US" xlink:label="lab_us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Repurchase of common stock</link:label>
    <link:label id="lab_us-gaap_PaymentsForRepurchaseOfCommonStock_label_en-US" xlink:label="lab_us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payments for Repurchase of Common Stock</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:to="lab_us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityAddressStateOrProvince_53306a91-0185-446a-a57d-5afa18471184_terseLabel_en-US" xlink:label="lab_dei_EntityAddressStateOrProvince" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, State or Province</link:label>
    <link:label id="lab_dei_EntityAddressStateOrProvince_label_en-US" xlink:label="lab_dei_EntityAddressStateOrProvince" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Address, State or Province</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressStateOrProvince"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityAddressStateOrProvince" xlink:to="lab_dei_EntityAddressStateOrProvince" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_MeasurementInputLiquidityMember_52018b63-c678-48cb-8a55-d1c4d1ec4570_terseLabel_en-US" xlink:label="lab_ci_MeasurementInputLiquidityMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liquidity</link:label>
    <link:label id="lab_ci_MeasurementInputLiquidityMember_label_en-US" xlink:label="lab_ci_MeasurementInputLiquidityMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Input, Liquidity [Member]</link:label>
    <link:label id="lab_ci_MeasurementInputLiquidityMember_documentation_en-US" xlink:label="lab_ci_MeasurementInputLiquidityMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Input, Liquidity</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_MeasurementInputLiquidityMember" xlink:href="ci-20200930.xsd#ci_MeasurementInputLiquidityMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_MeasurementInputLiquidityMember" xlink:to="lab_ci_MeasurementInputLiquidityMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ReinsuranceAccountingPolicy_faa8269b-b66b-40ca-938f-288f677ec36a_terseLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceAccountingPolicy" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance</link:label>
    <link:label id="lab_us-gaap_ReinsuranceAccountingPolicy_label_en-US" xlink:label="lab_us-gaap_ReinsuranceAccountingPolicy" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Accounting Policy [Policy Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ReinsuranceAccountingPolicy" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ReinsuranceAccountingPolicy"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ReinsuranceAccountingPolicy" xlink:to="lab_us-gaap_ReinsuranceAccountingPolicy" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AccountsPayableCurrent_6f4a6d53-98af-453d-9873-b00786f03a23_terseLabel_en-US" xlink:label="lab_us-gaap_AccountsPayableCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts payable</link:label>
    <link:label id="lab_us-gaap_AccountsPayableCurrent_label_en-US" xlink:label="lab_us-gaap_AccountsPayableCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts Payable, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AccountsPayableCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AccountsPayableCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AccountsPayableCurrent" xlink:to="lab_us-gaap_AccountsPayableCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits_f2c25d52-5df7-4890-9a25-0a019b5060c3_terseLabel_en-US" xlink:label="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gains (losses) required to adjust future policy benefits for settlement annuities</link:label>
    <link:label id="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits_label_en-US" xlink:label="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Measurement With Unobservable Inputs Reconciliation Recurring Basis Asset Gain Loss Required To Adjust Future Policy Benefits</link:label>
    <link:label id="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits_documentation_en-US" xlink:label="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">This element represents total gains or losses for the period (realized and unrealized), arising from assets measured at fair value on a recurring basis using unobservable inputs (Level 3), which are included in gains or losses required to adjust future policy benefits for settlement annuities.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits" xlink:href="ci-20200930.xsd#ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits" xlink:to="lab_ci_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossRequiredToAdjustFuturePolicyBenefits" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_UnusualOrInfrequentItemLineItems_a708190b-0b39-4015-8fc0-414906f3016c_terseLabel_en-US" xlink:label="lab_us-gaap_UnusualOrInfrequentItemLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unusual or Infrequent Item, or Both [Line Items]</link:label>
    <link:label id="lab_us-gaap_UnusualOrInfrequentItemLineItems_label_en-US" xlink:label="lab_us-gaap_UnusualOrInfrequentItemLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unusual or Infrequent Item, or Both [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_UnusualOrInfrequentItemLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_UnusualOrInfrequentItemLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_UnusualOrInfrequentItemLineItems" xlink:to="lab_us-gaap_UnusualOrInfrequentItemLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract_e9284509-72bf-4996-b18b-2de52f3f61f2_terseLabel_en-US" xlink:label="lab_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from investments sold:</link:label>
    <link:label id="lab_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract_label_en-US" xlink:label="lab_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from Sale and Maturity of Debt Securities, Available-for-sale [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract" xlink:to="lab_us-gaap_ProceedsFromSaleAndMaturityOfAvailableForSaleSecuritiesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_RetainedEarningsAccumulatedDeficit_c88aa430-6c21-49a5-bf09-8470abe2a7e3_terseLabel_en-US" xlink:label="lab_us-gaap_RetainedEarningsAccumulatedDeficit" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retained earnings</link:label>
    <link:label id="lab_us-gaap_RetainedEarningsAccumulatedDeficit_label_en-US" xlink:label="lab_us-gaap_RetainedEarningsAccumulatedDeficit" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retained Earnings (Accumulated Deficit)</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RetainedEarningsAccumulatedDeficit" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RetainedEarningsAccumulatedDeficit" xlink:to="lab_us-gaap_RetainedEarningsAccumulatedDeficit" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisabilityLifeAccidentMember_10895186-d31a-4a08-a7d4-22a78bd9df58_terseLabel_en-US" xlink:label="lab_ci_DisabilityLifeAccidentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Domestic disability, life and accident premiums</link:label>
    <link:label id="lab_ci_DisabilityLifeAccidentMember_label_en-US" xlink:label="lab_ci_DisabilityLifeAccidentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disability Life Accident [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisabilityLifeAccidentMember" xlink:href="ci-20200930.xsd#ci_DisabilityLifeAccidentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisabilityLifeAccidentMember" xlink:to="lab_ci_DisabilityLifeAccidentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OperatingLeaseRightOfUseAsset_b9939f8c-e758-454e-9189-8f0cc89a9f3b_terseLabel_en-US" xlink:label="lab_us-gaap_OperatingLeaseRightOfUseAsset" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Operating lease ROU assets</link:label>
    <link:label id="lab_us-gaap_OperatingLeaseRightOfUseAsset_label_en-US" xlink:label="lab_us-gaap_OperatingLeaseRightOfUseAsset" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Operating Lease, Right-of-Use Asset</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OperatingLeaseRightOfUseAsset" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OperatingLeaseRightOfUseAsset"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OperatingLeaseRightOfUseAsset" xlink:to="lab_us-gaap_OperatingLeaseRightOfUseAsset" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ReinsuranceRecoverablesAllowance_c7daffea-8c25-44c3-acd4-619e3b842e57_terseLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceRecoverablesAllowance" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance for credit losses on reinsurance recoverables</link:label>
    <link:label id="lab_us-gaap_ReinsuranceRecoverablesAllowance_c9e5f213-7e8b-455b-8b5c-18b3d488ffd5_negatedTerseLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceRecoverablesAllowance" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance for uncollectible reinsurance</link:label>
    <link:label id="lab_us-gaap_ReinsuranceRecoverablesAllowance_label_en-US" xlink:label="lab_us-gaap_ReinsuranceRecoverablesAllowance" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverable, Allowance for Credit Loss</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ReinsuranceRecoverablesAllowance" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ReinsuranceRecoverablesAllowance"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ReinsuranceRecoverablesAllowance" xlink:to="lab_us-gaap_ReinsuranceRecoverablesAllowance" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt_17b5087e-c42f-41b8-9278-091c8e39a2ad_verboseLabel_en-US" xlink:label="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt extinguishment costs</link:label>
    <link:label id="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt_66fdd868-405f-4764-a6ee-1dd253f1c36e_negatedTerseLabel_en-US" xlink:label="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt extinguishment costs</link:label>
    <link:label id="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt_9197b4f0-5ce3-4143-ba59-1ff4980bfc72_negatedLabel_en-US" xlink:label="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Loss on repurchase of debt, pre-tax</link:label>
    <link:label id="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt_label_en-US" xlink:label="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gain (Loss) on Extinguishment of Debt</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_GainsLossesOnExtinguishmentOfDebt"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:to="lab_us-gaap_GainsLossesOnExtinguishmentOfDebt" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue204849InterestMember_67b7dd16-9490-4cef-91ef-d5a6e3b553a5_terseLabel_en-US" xlink:label="lab_ci_NotesDue204849InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$3,000&#160;million, 4.9% Notes due 2048</link:label>
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    <link:label id="lab_ci_NotesDue204849InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue204849InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.9% due in 2048. Debt issued to finance acquisition.</link:label>
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    <link:label id="lab_ci_NotesDue20224InterestMember_62240a67-d7b6-44b5-8fb4-3e8aa3ee28a2_terseLabel_en-US" xlink:label="lab_ci_NotesDue20224InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$277&#160;million, 4% Notes due 2022</link:label>
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    <link:label id="lab_ci_NotesDue20224InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20224InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 4% due in 2022.</link:label>
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    <link:label id="lab_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_e9f0581d-36da-4a3c-b070-d01315e2944f_terseLabel_en-US" xlink:label="lab_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Shareholders&#8217; equity</link:label>
    <link:label id="lab_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract_label_en-US" xlink:label="lab_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest [Abstract]</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_1ad378ed-74de-4c7c-8f70-5ab13dd6444c_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value</link:label>
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    <link:label id="lab_us-gaap_HedgingDesignationDomain_d1643c76-9796-4d58-973d-f9465b51721e_terseLabel_en-US" xlink:label="lab_us-gaap_HedgingDesignationDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Designation [Domain]</link:label>
    <link:label id="lab_us-gaap_HedgingDesignationDomain_label_en-US" xlink:label="lab_us-gaap_HedgingDesignationDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Designation [Domain]</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_HedgingDesignationDomain" xlink:to="lab_us-gaap_HedgingDesignationDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_USTreasuryAndGovernmentMember_89dd6840-4028-4ba9-a268-b21849ba1f70_terseLabel_en-US" xlink:label="lab_us-gaap_USTreasuryAndGovernmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Federal government and agency</link:label>
    <link:label id="lab_us-gaap_USTreasuryAndGovernmentMember_ea2c7307-4dba-4651-a894-b400b85ef608_verboseLabel_en-US" xlink:label="lab_us-gaap_USTreasuryAndGovernmentMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Federal government securities</link:label>
    <link:label id="lab_us-gaap_USTreasuryAndGovernmentMember_label_en-US" xlink:label="lab_us-gaap_USTreasuryAndGovernmentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">US Treasury and Government [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_USTreasuryAndGovernmentMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_USTreasuryAndGovernmentMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_USTreasuryAndGovernmentMember" xlink:to="lab_us-gaap_USTreasuryAndGovernmentMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLossTableTextBlock_5a88efde-0a5a-4482-973f-16a5b36d5b64_terseLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLossTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Roll-Forward of the Allowance for Credit Losses on Debt Securities</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLossTableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtSecuritiesAvailableForSaleAllowanceForCreditLossTableTextBlock"/>
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    <link:label id="lab_us-gaap_PaymentsOfDebtExtinguishmentCosts_label_en-US" xlink:label="lab_us-gaap_PaymentsOfDebtExtinguishmentCosts" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payment for Debt Extinguishment or Debt Prepayment Cost</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PaymentsOfDebtExtinguishmentCosts" xlink:to="lab_us-gaap_PaymentsOfDebtExtinguishmentCosts" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ValuationTechniqueDomain_34a81cc7-acc6-4a31-9a73-037358cb9f16_terseLabel_en-US" xlink:label="lab_us-gaap_ValuationTechniqueDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Valuation Approach and Technique [Domain]</link:label>
    <link:label id="lab_us-gaap_ValuationTechniqueDomain_label_en-US" xlink:label="lab_us-gaap_ValuationTechniqueDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Valuation Approach and Technique [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ValuationTechniqueDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ValuationTechniqueDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ValuationTechniqueDomain" xlink:to="lab_us-gaap_ValuationTechniqueDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InternationalMarketsAndGroupDisabilityAndOtherMember_c106dc83-ce07-4476-9a43-8e6880efd8dc_verboseLabel_en-US" xlink:label="lab_ci_InternationalMarketsAndGroupDisabilityAndOtherMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other segments</link:label>
    <link:label id="lab_ci_InternationalMarketsAndGroupDisabilityAndOtherMember_label_en-US" xlink:label="lab_ci_InternationalMarketsAndGroupDisabilityAndOtherMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">All Other Segments Other Than Integrated Medical [Member]</link:label>
    <link:label id="lab_ci_InternationalMarketsAndGroupDisabilityAndOtherMember_documentation_en-US" xlink:label="lab_ci_InternationalMarketsAndGroupDisabilityAndOtherMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">All segments other than Integrated Medical.</link:label>
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    <link:label id="lab_ci_EarningsPerShareEffectOfDilution_15988fa2-840d-45d5-af85-5b595926e173_terseLabel_en-US" xlink:label="lab_ci_EarningsPerShareEffectOfDilution" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">EPS, effect of dilution (in dollars per share)</link:label>
    <link:label id="lab_ci_EarningsPerShareEffectOfDilution_label_en-US" xlink:label="lab_ci_EarningsPerShareEffectOfDilution" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Earnings Per Share Effect Of Dilution</link:label>
    <link:label id="lab_ci_EarningsPerShareEffectOfDilution_documentation_en-US" xlink:label="lab_ci_EarningsPerShareEffectOfDilution" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The decrease in net income (loss) on a per share basis when the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period is assumed.</link:label>
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    <link:label id="lab_us-gaap_PaymentsForProceedsFromOtherInvestingActivities_1b30ae0d-4bb4-4c1b-ad42-3f5eb5103372_negatedLabel_en-US" xlink:label="lab_us-gaap_PaymentsForProceedsFromOtherInvestingActivities" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other, net</link:label>
    <link:label id="lab_us-gaap_PaymentsForProceedsFromOtherInvestingActivities_label_en-US" xlink:label="lab_us-gaap_PaymentsForProceedsFromOtherInvestingActivities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payments for (Proceeds from) Other Investing Activities</link:label>
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    <link:label id="lab_us-gaap_UnearnedPremiums_f6a3a722-f10e-47f7-abde-ce9ef06afd4f_terseLabel_en-US" xlink:label="lab_us-gaap_UnearnedPremiums" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned premiums</link:label>
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    <link:label id="lab_us-gaap_InsuranceRelatedAssessmentsMember_da44884f-c2fc-45a3-b1be-329aa394e7d3_terseLabel_en-US" xlink:label="lab_us-gaap_InsuranceRelatedAssessmentsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranty Fund Assessments</link:label>
    <link:label id="lab_us-gaap_InsuranceRelatedAssessmentsMember_label_en-US" xlink:label="lab_us-gaap_InsuranceRelatedAssessmentsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance-related Assessments [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_InsuranceRelatedAssessmentsMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_InsuranceRelatedAssessmentsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_InsuranceRelatedAssessmentsMember" xlink:to="lab_us-gaap_InsuranceRelatedAssessmentsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CreditRatingNationallyRecognizedStatisticalRatingOrganizationNRSROAxis_f94f81b7-ea52-4343-a9c8-ae41a6f7f139_terseLabel_en-US" xlink:label="lab_ci_CreditRatingNationallyRecognizedStatisticalRatingOrganizationNRSROAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Credit Rating, Nationally Recognized Statistical Rating Organization (NRSRO) [Axis]</link:label>
    <link:label id="lab_ci_CreditRatingNationallyRecognizedStatisticalRatingOrganizationNRSROAxis_label_en-US" xlink:label="lab_ci_CreditRatingNationallyRecognizedStatisticalRatingOrganizationNRSROAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Credit Rating, Nationally Recognized Statistical Rating Organization (NRSRO) [Axis]</link:label>
    <link:label id="lab_ci_CreditRatingNationallyRecognizedStatisticalRatingOrganizationNRSROAxis_documentation_en-US" xlink:label="lab_ci_CreditRatingNationallyRecognizedStatisticalRatingOrganizationNRSROAxis" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Credit Rating, Nationally Recognized Statistical Rating Organization (NRSRO)</link:label>
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    <link:label id="lab_us-gaap_GainContingenciesByNatureAxis_7b3905de-a4fe-49fd-af86-81412e172fc0_terseLabel_en-US" xlink:label="lab_us-gaap_GainContingenciesByNatureAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gain Contingencies, Nature [Axis]</link:label>
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    <link:label id="lab_us-gaap_InvestmentPolicyTextBlock_61ccd5fe-9c52-4091-a511-7e94ed3e5dc9_terseLabel_en-US" xlink:label="lab_us-gaap_InvestmentPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments</link:label>
    <link:label id="lab_us-gaap_InvestmentPolicyTextBlock_label_en-US" xlink:label="lab_us-gaap_InvestmentPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investment, Policy [Policy Text Block]</link:label>
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    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetPurchases_c6b058e5-3f16-49a0-85ff-2ca1d7b3c2aa_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetPurchases" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Purchases</link:label>
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    <link:label id="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract_d43416dc-157f-493a-8528-e2a4254b29f4_terseLabel_en-US" xlink:label="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]</link:label>
    <link:label id="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract_label_en-US" xlink:label="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract" xlink:to="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTaxAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AccumulatedOtherComprehensiveIncomeDisclosureTextBlock_2907a071-8308-4e13-8be3-ed60bce7b8f5_terseLabel_en-US" xlink:label="lab_ci_AccumulatedOtherComprehensiveIncomeDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss)</link:label>
    <link:label id="lab_ci_AccumulatedOtherComprehensiveIncomeDisclosureTextBlock_label_en-US" xlink:label="lab_ci_AccumulatedOtherComprehensiveIncomeDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss) [Text Block]</link:label>
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    <link:label id="lab_us-gaap_FinancingReceivablePortfolioSegmentAxis_aa3a0557-b658-417f-a1a0-2073a9867a67_terseLabel_en-US" xlink:label="lab_us-gaap_FinancingReceivablePortfolioSegmentAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable Portfolio Segment [Axis]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinancingReceivablePortfolioSegmentAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinancingReceivablePortfolioSegmentAxis"/>
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    <link:label id="lab_us-gaap_IncreaseDecreaseInDeferredIncomeTaxes_51425c8e-ad49-40f8-b6fc-44bebb13b13a_negatedLabel_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInDeferredIncomeTaxes" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Deferred income tax (benefit)</link:label>
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    <link:label id="lab_us-gaap_EarningsPerShareBasicAndDilutedAbstract_7c51a974-195a-49f2-9b8f-f28581de561e_terseLabel_en-US" xlink:label="lab_us-gaap_EarningsPerShareBasicAndDilutedAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Shareholders&#8217; net income per share</link:label>
    <link:label id="lab_us-gaap_EarningsPerShareBasicAndDilutedAbstract_label_en-US" xlink:label="lab_us-gaap_EarningsPerShareBasicAndDilutedAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Earnings Per Share, Basic and Diluted [Abstract]</link:label>
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    <link:label id="lab_ci_VariableInterestEntityNumberOfEntities_7be791b9-c0bd-4158-8ed3-c2fb26ca73d7_verboseLabel_en-US" xlink:label="lab_ci_VariableInterestEntityNumberOfEntities" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Number of limited partnerships defined as variable interest entities</link:label>
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    <link:label id="lab_ci_VariableInterestEntityNumberOfEntities_documentation_en-US" xlink:label="lab_ci_VariableInterestEntityNumberOfEntities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Number of individual variable interest entities associated with an aggregate disclosure.</link:label>
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    <link:label id="lab_ci_ImpactOfPriorYearDevelopmentOnPretaxIncome_bf41717e-e250-485e-aab6-60e090be6f63_terseLabel_en-US" xlink:label="lab_ci_ImpactOfPriorYearDevelopmentOnPretaxIncome" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Favorable (unfavorable) impact of prior year development on pre-tax income</link:label>
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    <link:label id="lab_ci_IncreaseDecreaseInAccountsPayableAccruedAndOtherOperatingLiabilities_5a5f4b5d-61d3-48f3-b249-4ceceb0f7aba_terseLabel_en-US" xlink:label="lab_ci_IncreaseDecreaseInAccountsPayableAccruedAndOtherOperatingLiabilities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts payable and Accrued expenses and other liabilities</link:label>
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    <link:label id="lab_ci_IncreaseDecreaseInAccountsPayableAccruedAndOtherOperatingLiabilities_documentation_en-US" xlink:label="lab_ci_IncreaseDecreaseInAccountsPayableAccruedAndOtherOperatingLiabilities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The increase (decrease) during the reporting period in the aggregate amount of accounts payable, accrued liabilities and other operating obligations not separately disclosed in the statement of cash flows.</link:label>
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    <link:label id="lab_ci_DebtInstrumentRepurchasedFaceAmountTenderOffer_ebcc2c75-18c3-4188-ab6e-1d7bc17edf6c_terseLabel_en-US" xlink:label="lab_ci_DebtInstrumentRepurchasedFaceAmountTenderOffer" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Aggregate principal amount of outstanding debt securities repurchased under tender offer</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_DebtInstrumentRepurchasedFaceAmountTenderOffer" xlink:href="ci-20200930.xsd#ci_DebtInstrumentRepurchasedFaceAmountTenderOffer"/>
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    <link:label id="lab_us-gaap_ReinsuranceTextBlock_17dba103-3bb7-4a38-939d-7e5d8354bbff_terseLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance</link:label>
    <link:label id="lab_us-gaap_ReinsuranceTextBlock_label_en-US" xlink:label="lab_us-gaap_ReinsuranceTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance [Text Block]</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ReinsuranceTextBlock" xlink:to="lab_us-gaap_ReinsuranceTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLongerAbstract_315ac2c2-cd72-491c-8f3b-8ef758251e9b_terseLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPosition12MonthsOrLongerAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">More than one year</link:label>
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    <link:label id="lab_us-gaap_FinancingReceivableCreditQualityIndicatorsTableTextBlock_d4efb0ee-838b-46b7-84e6-170b1d877aff_terseLabel_en-US" xlink:label="lab_us-gaap_FinancingReceivableCreditQualityIndicatorsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Summary of the Credit Risk Profile of the Commercial Mortgage Loan Portfolio</link:label>
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    <link:label id="lab_ci_OtherComprehensiveIncomeLossAvailableForSaleSecuritiesAndDerivativesAdjustmentNetOfTax_9416544a-fc6c-4684-88e0-c2aab14b49d4_verboseLabel_en-US" xlink:label="lab_ci_OtherComprehensiveIncomeLossAvailableForSaleSecuritiesAndDerivativesAdjustmentNetOfTax" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net unrealized appreciation on securities and derivatives</link:label>
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    <link:label id="lab_ci_MedicalCostTrendMember_621d2a35-2033-48d3-9eb7-07f81553b31d_terseLabel_en-US" xlink:label="lab_ci_MedicalCostTrendMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Medical cost trend</link:label>
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    <link:label id="lab_ci_MedicalCostTrendMember_documentation_en-US" xlink:label="lab_ci_MedicalCostTrendMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amounts relating to actual claims emerging differently from assumptions about the level of claims per member used to set reserves.</link:label>
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    <link:label id="lab_us-gaap_BusinessCombinationsAbstract_6f25970f-e38d-4bca-92a7-064d706b93ce_terseLabel_en-US" xlink:label="lab_us-gaap_BusinessCombinationsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Business Combinations [Abstract]</link:label>
    <link:label id="lab_us-gaap_BusinessCombinationsAbstract_label_en-US" xlink:label="lab_us-gaap_BusinessCombinationsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Business Combinations [Abstract]</link:label>
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    <link:label id="lab_ci_NotesDue202239InterestMember_09b8840c-0fcd-4d1b-8b0b-8d07b12fb7a0_terseLabel_en-US" xlink:label="lab_ci_NotesDue202239InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$973&#160;million, 3.9% Notes due 2022</link:label>
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    <link:label id="lab_ci_NotesDue202239InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202239InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3.9% due in 2022. Debt assumed acquisition from Express Scripts.</link:label>
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    <link:label id="lab_us-gaap_CommercialPortfolioSegmentMember_9b604587-d3a3-411a-988b-b2b08bd94147_terseLabel_en-US" xlink:label="lab_us-gaap_CommercialPortfolioSegmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commercial Portfolio Segment</link:label>
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    <link:label id="lab_us-gaap_RealEstateLoanMember_092f4fd1-f37f-462c-89c6-7341a184a82b_terseLabel_en-US" xlink:label="lab_us-gaap_RealEstateLoanMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Real Estate Loan</link:label>
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    <link:label id="lab_ci_CreditFacilityMaximumBorrowingCapacityAdditional_1a30aa39-86c2-4098-85b8-354337832ff5_terseLabel_en-US" xlink:label="lab_ci_CreditFacilityMaximumBorrowingCapacityAdditional" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amount by which credit facilty amount can be increased</link:label>
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    <link:label id="lab_ci_CreditFacilityMaximumBorrowingCapacityAdditional_documentation_en-US" xlink:label="lab_ci_CreditFacilityMaximumBorrowingCapacityAdditional" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amount by which Company may increase its maximum borrowing capacity under credit agreement.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CreditFacilityMaximumBorrowingCapacityAdditional" xlink:href="ci-20200930.xsd#ci_CreditFacilityMaximumBorrowingCapacityAdditional"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CreditFacilityMaximumBorrowingCapacityAdditional" xlink:to="lab_ci_CreditFacilityMaximumBorrowingCapacityAdditional" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ProceedsFromIssuanceOfCommonStock_61f0e415-dff0-49b0-aeec-2a95c5e83270_terseLabel_en-US" xlink:label="lab_us-gaap_ProceedsFromIssuanceOfCommonStock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Issuance of common stock</link:label>
    <link:label id="lab_us-gaap_ProceedsFromIssuanceOfCommonStock_label_en-US" xlink:label="lab_us-gaap_ProceedsFromIssuanceOfCommonStock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from Issuance of Common Stock</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ProceedsFromIssuanceOfCommonStock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ProceedsFromIssuanceOfCommonStock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ProceedsFromIssuanceOfCommonStock" xlink:to="lab_us-gaap_ProceedsFromIssuanceOfCommonStock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees_12fa3bd3-7153-4db1-b70a-a13ad797a415_terseLabel_en-US" xlink:label="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net proceeds</link:label>
    <link:label id="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees_label_en-US" xlink:label="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds From Issuance Of Long-term Debt, Net Of Discounts And Underwriting Fees</link:label>
    <link:label id="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees_documentation_en-US" xlink:label="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds From Issuance Of Long-term Debt, Net Of Discounts And Underwriting Fees</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees" xlink:href="ci-20200930.xsd#ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees" xlink:to="lab_ci_ProceedsFromIssuanceOfLongTermDebtNetOfDiscountsAndUnderwritingFees" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_b12d04aa-8add-4f78-a02e-a4aef5a5e868_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Computation of Basic and Diluted Earnings Per Share</link:label>
    <link:label id="lab_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_label_en-US" xlink:label="lab_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock" xlink:to="lab_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax_9d88b147-a0cf-42cb-a9a0-fb711332babb_terseLabel_en-US" xlink:label="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt extinguishment costs (Debt extinguishment costs)</link:label>
    <link:label id="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax_label_en-US" xlink:label="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item Charges Debt Extinguishment Costs Net Of Tax</link:label>
    <link:label id="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax_documentation_en-US" xlink:label="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item Charges Debt Extinguishment Costs Net Of Tax</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax" xlink:href="ci-20200930.xsd#ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax" xlink:to="lab_ci_SpecialItemChargesDebtExtinguishmentCostsNetOfTax" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward_407dd8de-638c-42bc-a57f-f15a5d46386b_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]</link:label>
    <link:label id="lab_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward_label_en-US" xlink:label="lab_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward" xlink:to="lab_us-gaap_FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationCalculationRollForward" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LesseeFinanceLeasesTextBlock_b38a07d7-ab54-4a43-8d25-91f2d5bc68bc_terseLabel_en-US" xlink:label="lab_us-gaap_LesseeFinanceLeasesTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Leases</link:label>
    <link:label id="lab_us-gaap_LesseeFinanceLeasesTextBlock_label_en-US" xlink:label="lab_us-gaap_LesseeFinanceLeasesTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Lessee, Finance Leases [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LesseeFinanceLeasesTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LesseeFinanceLeasesTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LesseeFinanceLeasesTextBlock" xlink:to="lab_us-gaap_LesseeFinanceLeasesTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_BelowInvestmentGradeMember_6618a5e5-6147-4d2c-858c-87c4cd9e30a7_terseLabel_en-US" xlink:label="lab_ci_BelowInvestmentGradeMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Below investment grade</link:label>
    <link:label id="lab_ci_BelowInvestmentGradeMember_label_en-US" xlink:label="lab_ci_BelowInvestmentGradeMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Below Investment Grade [Member]</link:label>
    <link:label id="lab_ci_BelowInvestmentGradeMember_documentation_en-US" xlink:label="lab_ci_BelowInvestmentGradeMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">External credit-ratings or internal groupings that could be used to describe the current status of the payment and performance risk of debt and securities investments that connote non-investment grade.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_BelowInvestmentGradeMember" xlink:href="ci-20200930.xsd#ci_BelowInvestmentGradeMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_BelowInvestmentGradeMember" xlink:to="lab_ci_BelowInvestmentGradeMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LineOfCredit_185d8a64-0e30-4260-96f9-0a907f4e6a8d_terseLabel_en-US" xlink:label="lab_us-gaap_LineOfCredit" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Outstanding balances</link:label>
    <link:label id="lab_us-gaap_LineOfCredit_label_en-US" xlink:label="lab_us-gaap_LineOfCredit" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Line of Credit</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LineOfCredit" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LineOfCredit"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LineOfCredit" xlink:to="lab_us-gaap_LineOfCredit" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained_a247f714-45da-41f1-bbbb-a1d919a95583_terseLabel_en-US" xlink:label="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reverse termination fee receivable</link:label>
    <link:label id="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained_label_en-US" xlink:label="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Acquirer Merger Agreement Termination Fee Regulatory Approval Not Attained</link:label>
    <link:label id="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained_documentation_en-US" xlink:label="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Merger agreement termination fee due from acquirer to the Company if regulatory approval is not attained or if closing does not occur by January 31, 2017 (subject to extension to April 30, 2017 under certain circumstances).</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained" xlink:href="ci-20200930.xsd#ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained" xlink:to="lab_ci_AcquirorMergerAgreementTerminationFeeRegulatoryApprovalNotAttained" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome_6b254c40-3910-4c04-9aa9-6a66f5286357_terseLabel_en-US" xlink:label="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Favorable (unfavorable) impact of prior year development on shareholders' net income</link:label>
    <link:label id="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome_label_en-US" xlink:label="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Impact Of Prior Year Development On Shareholders Net Income</link:label>
    <link:label id="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome_documentation_en-US" xlink:label="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net impact (unfavorable) of prior year development on shareholders' net income.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome" xlink:href="ci-20200930.xsd#ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome" xlink:to="lab_ci_ImpactOfPriorYearDevelopmentOnShareholdersNetIncome" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OtherInvestmentsMember_2f9ceb12-1af9-4fa0-b085-b9cf8db430a0_terseLabel_en-US" xlink:label="lab_us-gaap_OtherInvestmentsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other</link:label>
    <link:label id="lab_us-gaap_OtherInvestmentsMember_label_en-US" xlink:label="lab_us-gaap_OtherInvestmentsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Investments [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherInvestmentsMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherInvestmentsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherInvestmentsMember" xlink:to="lab_us-gaap_OtherInvestmentsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInOperatingActivities_dc8acb19-e33f-4e28-8329-9f497a6bd7f9_totalLabel_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">NET CASH PROVIDED BY OPERATING ACTIVITIES&#160;</link:label>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInOperatingActivities_label_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Cash Provided by (Used in) Operating Activities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:to="lab_us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense_525e63d2-eb92-418e-94bf-929532295a2b_terseLabel_en-US" xlink:label="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Prior years</link:label>
    <link:label id="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense_34ee5850-2d14-4148-87e0-b25dd52bb5f7_negatedTerseLabel_en-US" xlink:label="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Favorable (unfavorable) variance, amount</link:label>
    <link:label id="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense_label_en-US" xlink:label="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Prior Year Claims and Claims Adjustment Expense</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense" xlink:to="lab_us-gaap_SupplementalInformationForPropertyCasualtyInsuranceUnderwritersPriorYearClaimsAndClaimsAdjustmentExpense" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityCentralIndexKey_7f066b83-42d7-4445-b657-63b7bdc89253_terseLabel_en-US" xlink:label="lab_dei_EntityCentralIndexKey" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Central Index Key</link:label>
    <link:label id="lab_dei_EntityCentralIndexKey_label_en-US" xlink:label="lab_dei_EntityCentralIndexKey" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Central Index Key</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityCentralIndexKey"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityCentralIndexKey" xlink:to="lab_dei_EntityCentralIndexKey" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AOCIAccumulatedGainLossDebtSecuritiesAvailableForSaleAndDerivativesParentMember_76385219-ce4c-4150-969e-45cb074ee2de_terseLabel_en-US" xlink:label="lab_ci_AOCIAccumulatedGainLossDebtSecuritiesAvailableForSaleAndDerivativesParentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Securities and Derivatives</link:label>
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    <link:label id="lab_us-gaap_DerivativeInstrumentRiskAxis_ad51c5f3-fe6d-47f4-9e44-5df2a9cf86fb_terseLabel_en-US" xlink:label="lab_us-gaap_DerivativeInstrumentRiskAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative Instrument [Axis]</link:label>
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    <link:label id="lab_us-gaap_SeniorNotesMember_1412e78b-1636-45c5-a133-3d2b16edc5fc_terseLabel_en-US" xlink:label="lab_us-gaap_SeniorNotesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior Notes</link:label>
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    <link:label id="lab_us-gaap_BenefitsLossesAndExpenses_af89eded-3120-4bfd-86e9-3a94d940502f_totalLabel_en-US" xlink:label="lab_us-gaap_BenefitsLossesAndExpenses" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total benefits and expenses</link:label>
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    <link:label id="lab_ci_InvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_2236793e-7c3d-4610-be36-9f5e245f3c45_totalLabel_en-US" xlink:label="lab_ci_InvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments including assets of business held for sale</link:label>
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    <link:label id="lab_us-gaap_ReclassificationFromAociCurrentPeriodTax_cda4a9e4-cfaf-4f8a-8b5e-1f9dccc4d811_terseLabel_en-US" xlink:label="lab_us-gaap_ReclassificationFromAociCurrentPeriodTax" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reclassification adjustment, tax</link:label>
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    <link:label id="lab_us-gaap_SegmentDomain_399f2c53-e80e-4342-92a9-06d5d95701c1_terseLabel_en-US" xlink:label="lab_us-gaap_SegmentDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segments [Domain]</link:label>
    <link:label id="lab_us-gaap_SegmentDomain_label_en-US" xlink:label="lab_us-gaap_SegmentDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segments [Domain]</link:label>
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    <link:label id="lab_ci_FairValueOfSeparateAccountAssetsTableTextBlock_298fa49d-2914-4f07-892f-f030d60db9eb_terseLabel_en-US" xlink:label="lab_ci_FairValueOfSeparateAccountAssetsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Values of Separate Account Assets</link:label>
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    <link:label id="lab_us-gaap_StatementOfCashFlowsAbstract_f61de105-958a-4069-b2c3-0bf5d7008a8b_terseLabel_en-US" xlink:label="lab_us-gaap_StatementOfCashFlowsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statement of Cash Flows [Abstract]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StatementOfCashFlowsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_StatementOfCashFlowsAbstract"/>
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    <link:label id="lab_ci_OtherCommercialMedicalProductsMember_4dbbb4c3-8f90-4415-b139-19f14743e917_terseLabel_en-US" xlink:label="lab_ci_OtherCommercialMedicalProductsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other</link:label>
    <link:label id="lab_ci_OtherCommercialMedicalProductsMember_label_en-US" xlink:label="lab_ci_OtherCommercialMedicalProductsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Commercial Medical Products [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_OtherCommercialMedicalProductsMember" xlink:href="ci-20200930.xsd#ci_OtherCommercialMedicalProductsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_OtherCommercialMedicalProductsMember" xlink:to="lab_ci_OtherCommercialMedicalProductsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_fcbe0064-c730-4fca-91f1-8c4bbdd4c04a_totalLabel_en-US" xlink:label="lab_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments including assets of business held for sale</link:label>
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    <link:label id="lab_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short Term Investments Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_ShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossIncludedInEarnings1_102edccc-05d5-4d06-a211-187b51404b9c_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossIncludedInEarnings1" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amounts included in shareholders net income for GMIB assets</link:label>
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    <link:label id="lab_dei_EntityCommonStockSharesOutstanding_4554066d-be52-40ae-8390-21c87693c0b9_terseLabel_en-US" xlink:label="lab_dei_EntityCommonStockSharesOutstanding" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Common Stock, Shares Outstanding</link:label>
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    <link:label id="lab_ci_InsuranceAndContractholderLiabilities_0706fda0-d376-4bc2-ad33-24728244313f_totalLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total insurance and contractholder liabilities</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilities_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilities_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilities" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilities"/>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_14915a12-e9cf-4bce-b134-d26f6c689209_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due in one year or less</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_AmortizationOfIntangibleAssets_b3e951bd-aa51-4284-98d8-96e44565077b_terseLabel_en-US" xlink:label="lab_us-gaap_AmortizationOfIntangibleAssets" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortization of acquired intangible assets</link:label>
    <link:label id="lab_us-gaap_AmortizationOfIntangibleAssets_c7548392-d6b3-4a14-a827-68703f8187ee_verboseLabel_en-US" xlink:label="lab_us-gaap_AmortizationOfIntangibleAssets" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortization of acquired intangible assets</link:label>
    <link:label id="lab_us-gaap_AmortizationOfIntangibleAssets_label_en-US" xlink:label="lab_us-gaap_AmortizationOfIntangibleAssets" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortization of Intangible Assets</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AmortizationOfIntangibleAssets" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AmortizationOfIntangibleAssets"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AmortizationOfIntangibleAssets" xlink:to="lab_us-gaap_AmortizationOfIntangibleAssets" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups_4b5bbcb5-0a17-4b05-90a9-0bcfd2793921_totalLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid claims and claim expenses</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups_e23aa0bb-d938-49c2-8493-3169f4efb29a_periodStartLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Beginning balance</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups_8ade8603-bdaf-4c84-b94a-64329200dfd7_periodEndLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ending balance</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups_ba654314-c79c-4589-8766-f8f678de9eaf_terseLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid claims and claim expenses</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Including Disposal Groups</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Including Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:to="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments_2b7c0024-988e-4709-a9ea-ce6dd2fc1dde_negatedTotalLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments" xlink:role="http://www.xbrl.org/2009/role/negatedTotalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments classified as assets of business held for sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Including Discontinued Operation Investments</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments_documentation_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Including Discontinued Operation Investments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisposalGroupIncludingDiscontinuedOperationInvestments" xlink:href="ci-20200930.xsd#ci_DisposalGroupIncludingDiscontinuedOperationInvestments"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationInvestments" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestments" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_SegmentReportingDisclosureTextBlock_a9edbfd0-76ed-4125-b9c0-9194cab29996_terseLabel_en-US" xlink:label="lab_us-gaap_SegmentReportingDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segment Information</link:label>
    <link:label id="lab_us-gaap_SegmentReportingDisclosureTextBlock_label_en-US" xlink:label="lab_us-gaap_SegmentReportingDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Segment Reporting Disclosure [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SegmentReportingDisclosureTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_SegmentReportingDisclosureTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SegmentReportingDisclosureTextBlock" xlink:to="lab_us-gaap_SegmentReportingDisclosureTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ReceivablesNetCurrent_71023beb-2bae-4372-9165-4ac3b4b6f7b7_terseLabel_en-US" xlink:label="lab_us-gaap_ReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts receivable, net</link:label>
    <link:label id="lab_us-gaap_ReceivablesNetCurrent_11036158-0683-44a4-b86f-c49ab085cbca_netLabel_en-US" xlink:label="lab_us-gaap_ReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2009/role/netLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts receivable, net per Consolidated Balance Sheets</link:label>
    <link:label id="lab_us-gaap_ReceivablesNetCurrent_label_en-US" xlink:label="lab_us-gaap_ReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Receivables, Net, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ReceivablesNetCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ReceivablesNetCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ReceivablesNetCurrent" xlink:to="lab_us-gaap_ReceivablesNetCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_TransactionRelatedCostsAfterTax_1d612098-1475-4576-a5b5-4140f1cf0195_netLabel_en-US" xlink:label="lab_ci_TransactionRelatedCostsAfterTax" xlink:role="http://www.xbrl.org/2009/role/netLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integration and transaction-related costs, after-tax</link:label>
    <link:label id="lab_ci_TransactionRelatedCostsAfterTax_47e6d96d-0d5d-4e2d-93ae-a5c3aaa135d7_verboseLabel_en-US" xlink:label="lab_ci_TransactionRelatedCostsAfterTax" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integration and transaction-related costs (Selling, general and administrative expenses)</link:label>
    <link:label id="lab_ci_TransactionRelatedCostsAfterTax_label_en-US" xlink:label="lab_ci_TransactionRelatedCostsAfterTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Transaction Related Costs After Tax</link:label>
    <link:label id="lab_ci_TransactionRelatedCostsAfterTax_documentation_en-US" xlink:label="lab_ci_TransactionRelatedCostsAfterTax" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">After-tax transaction-related costs including the impact of tax benefits realized from termination of merger agreement. Transaction-related costs consist primarily of fees for legal, advisory and other professional services as well as employee costs.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_TransactionRelatedCostsAfterTax" xlink:href="ci-20200930.xsd#ci_TransactionRelatedCostsAfterTax"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_TransactionRelatedCostsAfterTax" xlink:to="lab_ci_TransactionRelatedCostsAfterTax" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_Security12bTitle_37983a57-3d20-4b13-a88b-7fa3e6d8fb00_verboseLabel_en-US" xlink:label="lab_dei_Security12bTitle" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Title of 12(b) Security</link:label>
    <link:label id="lab_dei_Security12bTitle_label_en-US" xlink:label="lab_dei_Security12bTitle" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Title of 12(b) Security</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_Security12bTitle"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_Security12bTitle" xlink:to="lab_dei_Security12bTitle" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember_41fa6587-c257-4865-b8cf-73d775e6ec95_terseLabel_en-US" xlink:label="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair value of collateral contractually required to meet or exceed carrying value of recoverable</link:label>
    <link:label id="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember_label_en-US" xlink:label="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Secured, Contractually Required Fair Value [Member]</link:label>
    <link:label id="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember_documentation_en-US" xlink:label="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Secured, Contractually Required Fair Value</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember" xlink:href="ci-20200930.xsd#ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember" xlink:to="lab_ci_CededCreditRiskSecuredContractuallyRequiredFairValueMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DisposalGroupClassificationAxis_44aabcec-cbef-42a2-a658-231c1574f6f0_terseLabel_en-US" xlink:label="lab_us-gaap_DisposalGroupClassificationAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Classification [Axis]</link:label>
    <link:label id="lab_us-gaap_DisposalGroupClassificationAxis_label_en-US" xlink:label="lab_us-gaap_DisposalGroupClassificationAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Classification [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DisposalGroupClassificationAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DisposalGroupClassificationAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DisposalGroupClassificationAxis" xlink:to="lab_us-gaap_DisposalGroupClassificationAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock_53ac9d4f-f41b-40e9-9190-fd6440aaa46e_terseLabel_en-US" xlink:label="lab_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments by Category</link:label>
    <link:label id="lab_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock_label_en-US" xlink:label="lab_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investment Holdings, Schedule of Investments [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock" xlink:to="lab_us-gaap_InvestmentHoldingsScheduleOfInvestmentsTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems_d53b05a3-430e-4b0f-bcae-cf436cfabcb3_terseLabel_en-US" xlink:label="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Amount at Risk by Product and Guarantee [Line Items]</link:label>
    <link:label id="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems_label_en-US" xlink:label="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Amount at Risk by Product and Guarantee [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems" xlink:to="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock_eddd4d9f-1f2e-4e6f-a486-5cdc87077f8f_terseLabel_en-US" xlink:label="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Carrying Value Information for Other Long-Term Investments</link:label>
    <link:label id="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock_label_en-US" xlink:label="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule Of Other Long-Term Investments [Table Text Block]</link:label>
    <link:label id="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock_documentation_en-US" xlink:label="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule Of Other Long-Term Investments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock" xlink:href="ci-20200930.xsd#ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock" xlink:to="lab_ci_ScheduleOfOtherLongTermInvestmentsTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ReinsuranceRecoverables_9149f591-a02e-4deb-b928-ad4c9359dd5b_verboseLabel_en-US" xlink:label="lab_us-gaap_ReinsuranceRecoverables" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total reinsurance recoverables</link:label>
    <link:label id="lab_us-gaap_ReinsuranceRecoverables_label_en-US" xlink:label="lab_us-gaap_ReinsuranceRecoverables" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance Recoverables, Including Reinsurance Premium Paid</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ReinsuranceRecoverables" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ReinsuranceRecoverables"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ReinsuranceRecoverables" xlink:to="lab_us-gaap_ReinsuranceRecoverables" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity_582296fa-879f-4c11-8ce7-7769cde6e60d_negatedTotalLabel_en-US" xlink:label="lab_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity" xlink:role="http://www.xbrl.org/2009/role/negatedTotalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total impact from special items</link:label>
    <link:label id="lab_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity_label_en-US" xlink:label="lab_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item Gain Or Loss Before Tax Attributable To Reportng Entity</link:label>
    <link:label id="lab_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity_documentation_en-US" xlink:label="lab_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Sum of before-tax tax amounts classified as special items, attributable to the parent. Special items are excluded from the calculation of 'adjusted income (loss) from operations' because management believes they are not representative of the underlying results of operations. This is generally because the nature and size of these matters are not indicative of our ongoing business operations.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity" xlink:href="ci-20200930.xsd#ci_SpecialItemGainOrLossBeforeTaxAttributableToReportngEntity"/>
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    <link:label id="lab_ci_OtherGovernmentProductsMember_ba5cb62b-1b89-4703-baeb-0bdd0981f866_terseLabel_en-US" xlink:label="lab_ci_OtherGovernmentProductsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other</link:label>
    <link:label id="lab_ci_OtherGovernmentProductsMember_label_en-US" xlink:label="lab_ci_OtherGovernmentProductsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Government Products [Member]</link:label>
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    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedGain_13557d3f-8125-48a3-9412-e77753411641_terseLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleRealizedGain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gross gains on sales</link:label>
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    <link:label id="lab_us-gaap_TemporaryEquityNetIncome_fa3bb6a5-4c72-400b-b35a-af601d8e57e6_terseLabel_en-US" xlink:label="lab_us-gaap_TemporaryEquityNetIncome" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net income</link:label>
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    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_ad47aeac-8aa6-4079-9f47-091666af23f6_negatedTerseLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleAllowanceForCreditLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Allowance for Credit Loss</link:label>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureLessThan12MonthsNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale_f0e4cb31-51b2-4e0e-86ba-19ee578c673f_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureLessThan12MonthsNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Number of Issues</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureLessThan12MonthsNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesInUnrealizedLossPositionsQualitativeDisclosureLessThan12MonthsNumberOfPositionsBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_ci_HomeDeliveryAndSpecialtyMember_524df6fb-e646-491e-9ed3-b70a2e54cd03_terseLabel_en-US" xlink:label="lab_ci_HomeDeliveryAndSpecialtyMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Home delivery and specialty revenues</link:label>
    <link:label id="lab_ci_HomeDeliveryAndSpecialtyMember_label_en-US" xlink:label="lab_ci_HomeDeliveryAndSpecialtyMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Home Delivery And Specialty [Member]</link:label>
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    <link:label id="lab_us-gaap_ComprehensiveIncomeNetOfTax_57042444-d5b0-4eec-b28e-6d81561760d7_totalLabel_en-US" xlink:label="lab_us-gaap_ComprehensiveIncomeNetOfTax" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">SHAREHOLDERS' COMPREHENSIVE INCOME</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ComprehensiveIncomeNetOfTax" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax"/>
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    <link:label id="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeNetAmountAtRisk_f5f22c36-9538-47da-b448-f79cd8a3baa0_terseLabel_en-US" xlink:label="lab_us-gaap_NetAmountAtRiskByProductAndGuaranteeNetAmountAtRisk" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net amount at risk</link:label>
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    <link:label id="lab_dei_CityAreaCode_3b0aed5b-623f-413c-b050-113829aa6187_terseLabel_en-US" xlink:label="lab_dei_CityAreaCode" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">City Area Code</link:label>
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    <link:label id="lab_ci_PolicyholderContractDepositsIncludingDisposalGroups_09846cee-bdd1-4ab6-a4e8-89cd4e565b3e_totalLabel_en-US" xlink:label="lab_ci_PolicyholderContractDepositsIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder deposit funds</link:label>
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    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetSales_bce4a518-b9b8-4a05-8c14-b6b5fe9524c1_negatedLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetSales" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Sales</link:label>
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    <link:label id="lab_us-gaap_AccountsAndOtherReceivablesNetCurrent_d4e60a21-75c5-40d3-8dff-5abd08988f8f_terseLabel_en-US" xlink:label="lab_us-gaap_AccountsAndOtherReceivablesNetCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other receivables</link:label>
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    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsBeforeTax_e9bf61dd-4dd5-45dc-9357-3798dbd3e7a6_terseLabel_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsBeforeTax" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other comprehensive income (loss) before reclassifications, before tax</link:label>
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    <link:label id="lab_us-gaap_LongtermDebtTypeDomain_197ffd38-8ccb-40f7-b194-e414c601f3ea_terseLabel_en-US" xlink:label="lab_us-gaap_LongtermDebtTypeDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Debt, Type [Domain]</link:label>
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    <link:label id="lab_ci_MedicalRiskProductsMember_01bbc727-cad7-4e29-8646-cb848b97dd0a_terseLabel_en-US" xlink:label="lab_ci_MedicalRiskProductsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Health Insurance</link:label>
    <link:label id="lab_ci_MedicalRiskProductsMember_label_en-US" xlink:label="lab_ci_MedicalRiskProductsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Medical Risk Products [Member]</link:label>
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    <link:label id="lab_us-gaap_ProceedsFromPaymentsForOtherFinancingActivities_6af71f77-6385-4562-b5b4-c714c86e12dc_terseLabel_en-US" xlink:label="lab_us-gaap_ProceedsFromPaymentsForOtherFinancingActivities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other, net</link:label>
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    <link:label id="lab_us-gaap_PolicyholderContractDeposits_622683d3-4737-489c-9368-1c0c977495c3_terseLabel_en-US" xlink:label="lab_us-gaap_PolicyholderContractDeposits" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder deposit funds</link:label>
    <link:label id="lab_us-gaap_PolicyholderContractDeposits_label_en-US" xlink:label="lab_us-gaap_PolicyholderContractDeposits" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Policyholder Contract Deposit</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PolicyholderContractDeposits" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PolicyholderContractDeposits"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PolicyholderContractDeposits" xlink:to="lab_us-gaap_PolicyholderContractDeposits" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue204032InterestMember_94cc77cc-9b4c-4545-a7aa-04502032cc9e_terseLabel_en-US" xlink:label="lab_ci_NotesDue204032InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$750&#160;million, 3.2% Notes due 2040</link:label>
    <link:label id="lab_ci_NotesDue204032InterestMember_label_en-US" xlink:label="lab_ci_NotesDue204032InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2040, 3.2% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue204032InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue204032InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2040, 3.2% Interest</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue204032InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue204032InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue204032InterestMember" xlink:to="lab_ci_NotesDue204032InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_CoverAbstract_label_en-US" xlink:label="lab_dei_CoverAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cover [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_CoverAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_CoverAbstract" xlink:to="lab_dei_CoverAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_MeasurementInputTypeAxis_a0229ffc-b109-4ba8-9818-eec5893a4fda_terseLabel_en-US" xlink:label="lab_us-gaap_MeasurementInputTypeAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Input Type [Axis]</link:label>
    <link:label id="lab_us-gaap_MeasurementInputTypeAxis_label_en-US" xlink:label="lab_us-gaap_MeasurementInputTypeAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Input Type [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_MeasurementInputTypeAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_MeasurementInputTypeAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_MeasurementInputTypeAxis" xlink:to="lab_us-gaap_MeasurementInputTypeAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20205125InterestMember_88283dbd-92ca-4a7c-bf1f-10023ad23839_terseLabel_en-US" xlink:label="lab_ci_NotesDue20205125InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$300&#160;million, 5.125% Notes due 6/2020</link:label>
    <link:label id="lab_ci_NotesDue20205125InterestMember_label_en-US" xlink:label="lab_ci_NotesDue20205125InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes due 2020 5.125% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue20205125InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20205125InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 5.125% due in 2020.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue20205125InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue20205125InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue20205125InterestMember" xlink:to="lab_ci_NotesDue20205125InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock_a1b343cb-8656-426e-bb8c-f29c5ba62df8_terseLabel_en-US" xlink:label="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder Deposit Funds</link:label>
    <link:label id="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock_label_en-US" xlink:label="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder Deposit Funds, Policy [Policy Text Block]</link:label>
    <link:label id="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock_documentation_en-US" xlink:label="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Describes an entity's accounting policy for contractholder deposit funds.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ContractholderDepositFundsPolicyPolicyTextBlock" xlink:href="ci-20200930.xsd#ci_ContractholderDepositFundsPolicyPolicyTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ContractholderDepositFundsPolicyPolicyTextBlock" xlink:to="lab_ci_ContractholderDepositFundsPolicyPolicyTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsNetOfTax_0ccd6575-0db5-4b81-ad6c-f061f15ef52c_totalLabel_en-US" xlink:label="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsNetOfTax" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other comprehensive income (loss) before reclassifications, after-tax</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsNetOfTax" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsNetOfTax"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsNetOfTax" xlink:to="lab_us-gaap_OtherComprehensiveIncomeLossBeforeReclassificationsNetOfTax" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AccruedExpensesAndOtherLiabilities_4ca5be28-6d61-4edf-82df-7717c6d5d297_terseLabel_en-US" xlink:label="lab_ci_AccruedExpensesAndOtherLiabilities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accrued expenses and other liabilities</link:label>
    <link:label id="lab_ci_AccruedExpensesAndOtherLiabilities_label_en-US" xlink:label="lab_ci_AccruedExpensesAndOtherLiabilities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accrued Expenses And Other Liabilities</link:label>
    <link:label id="lab_ci_AccruedExpensesAndOtherLiabilities_documentation_en-US" xlink:label="lab_ci_AccruedExpensesAndOtherLiabilities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Carrying value as of the balance sheet date of other current liabilities and obligations incurred and payable, pertaining to costs that are statutory in nature, are incurred on contractual obligations, or accumulate over time and for which invoices have not yet been received or will not be rendered. Examples include taxes, interest, rent and utilities. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AccruedExpensesAndOtherLiabilities" xlink:href="ci-20200930.xsd#ci_AccruedExpensesAndOtherLiabilities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AccruedExpensesAndOtherLiabilities" xlink:to="lab_ci_AccruedExpensesAndOtherLiabilities" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember_137d3bb6-914a-427c-ac2d-5dba87c87508_terseLabel_en-US" xlink:label="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">GMIB Assets</link:label>
    <link:label id="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember_label_en-US" xlink:label="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranteed Minimum Income Benefits Assets [Member]</link:label>
    <link:label id="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember_documentation_en-US" xlink:label="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retrocessional coverage purchased for reinsured contracts with issuers of GMIB products.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_GuaranteedMinimumIncomeBenefitsAssetsMember" xlink:href="ci-20200930.xsd#ci_GuaranteedMinimumIncomeBenefitsAssetsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_GuaranteedMinimumIncomeBenefitsAssetsMember" xlink:to="lab_ci_GuaranteedMinimumIncomeBenefitsAssetsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202383InterestMember_2987cf4a-e4b9-42ee-9b79-05da3b24b55e_terseLabel_en-US" xlink:label="lab_ci_NotesDue202383InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$17&#160;million, 8.3% Notes due 2023</link:label>
    <link:label id="lab_ci_NotesDue202383InterestMember_label_en-US" xlink:label="lab_ci_NotesDue202383InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2023, 8.3% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue202383InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202383InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 8.3% due in 2023.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue202383InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue202383InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue202383InterestMember" xlink:to="lab_ci_NotesDue202383InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LesseeOperatingLeasesTextBlock_952eb145-ce40-45fa-a1a0-28415d80b62f_terseLabel_en-US" xlink:label="lab_us-gaap_LesseeOperatingLeasesTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Leases</link:label>
    <link:label id="lab_us-gaap_LesseeOperatingLeasesTextBlock_label_en-US" xlink:label="lab_us-gaap_LesseeOperatingLeasesTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Lessee, Operating Leases [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LesseeOperatingLeasesTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LesseeOperatingLeasesTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LesseeOperatingLeasesTextBlock" xlink:to="lab_us-gaap_LesseeOperatingLeasesTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ShortTermAndLongTermInvestmentsAbstract_7d2ccc61-8aab-4b1b-bb3d-bc9cf35bb7b0_terseLabel_en-US" xlink:label="lab_ci_ShortTermAndLongTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
    <link:label id="lab_ci_ShortTermAndLongTermInvestmentsAbstract_label_en-US" xlink:label="lab_ci_ShortTermAndLongTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-Term And Long-Term Investments [Abstract]</link:label>
    <link:label id="lab_ci_ShortTermAndLongTermInvestmentsAbstract_documentation_en-US" xlink:label="lab_ci_ShortTermAndLongTermInvestmentsAbstract" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-Term And Long-Term Investments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ShortTermAndLongTermInvestmentsAbstract" xlink:href="ci-20200930.xsd#ci_ShortTermAndLongTermInvestmentsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ShortTermAndLongTermInvestmentsAbstract" xlink:to="lab_ci_ShortTermAndLongTermInvestmentsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract_c20d77ea-0eb4-4b81-adab-02a6adeb58f2_terseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Carrying Value</link:label>
    <link:label id="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract_label_en-US" xlink:label="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities, FV-NI And Without Readily Determinable Fair Value, And Hybrid Instruments, Carrying Amount, Before Reclassification To Disposal Group, Assets Held For Sale [Abstract]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract" xlink:href="ci-20200930.xsd#ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract" xlink:to="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSaleAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_Investments_6633adaa-e64f-4d9c-bced-dbc0517129fe_totalLabel_en-US" xlink:label="lab_us-gaap_Investments" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments per Consolidated Balance Sheets</link:label>
    <link:label id="lab_us-gaap_Investments_label_en-US" xlink:label="lab_us-gaap_Investments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_Investments" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_Investments"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_Investments" xlink:to="lab_us-gaap_Investments" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtSecuritiesMember_b76e3286-418d-4d4c-9f73-7a860c1ef255_terseLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt securities</link:label>
    <link:label id="lab_us-gaap_DebtSecuritiesMember_label_en-US" xlink:label="lab_us-gaap_DebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtSecuritiesMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtSecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtSecuritiesMember" xlink:to="lab_us-gaap_DebtSecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebtAndEquitySecuritiesClassifiedInLevel2PercentageBeforeReclassificationToDisposalGroupAssetsHeldForSale_38e55ad6-4225-4a2a-bf95-9796f83ab98d_terseLabel_en-US" xlink:label="lab_ci_DebtAndEquitySecuritiesClassifiedInLevel2PercentageBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Percent of debt and equity securities classified in Level 2</link:label>
    <link:label id="lab_ci_DebtAndEquitySecuritiesClassifiedInLevel2PercentageBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_DebtAndEquitySecuritiesClassifiedInLevel2PercentageBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt And Equity Securities Classified In Level 2 Percentage Before Reclassification To Disposal Group Assets Held For Sale</link:label>
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    <link:label id="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmount_489f2a1a-0a23-4d5b-83e8-eca72a733c3d_totalLabel_en-US" xlink:label="lab_ci_EquitySecuritiesFVNIAndWithoutReadilyDeterminableFairValueAndHybridInstrumentsCarryingAmount" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
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    <link:label id="lab_ci_NotesDue202145InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202145InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes payable bearing interest at 4.5% due in 2021.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue202145InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue202145InterestMember"/>
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    <link:label id="lab_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_6ca93091-148e-441f-ae55-4b55d40aa93b_terseLabel_en-US" xlink:label="lab_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Less: Net income attributable to noncontrolling interests</link:label>
    <link:label id="lab_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_label_en-US" xlink:label="lab_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Income (Loss) Attributable to Noncontrolling Interest</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:to="lab_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20204125InterestMember_179d724e-8be7-4369-9bc8-c3d6543b279f_terseLabel_en-US" xlink:label="lab_ci_NotesDue20204125InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$349&#160;million, 4.125% Notes due 9/2020</link:label>
    <link:label id="lab_ci_NotesDue20204125InterestMember_label_en-US" xlink:label="lab_ci_NotesDue20204125InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2020, 4.125% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue20204125InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20204125InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.125% due in 2020. Debt assumed acquisition from Express Scripts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue20204125InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue20204125InterestMember"/>
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    <link:label id="lab_us-gaap_CededPremiumsEarned_08ed0694-03c1-41fe-b438-11c4b57fb79a_verboseLabel_en-US" xlink:label="lab_us-gaap_CededPremiumsEarned" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total ceded premiums</link:label>
    <link:label id="lab_us-gaap_CededPremiumsEarned_label_en-US" xlink:label="lab_us-gaap_CededPremiumsEarned" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Premiums Earned</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CededPremiumsEarned" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CededPremiumsEarned"/>
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    <link:label id="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment_b18e0d73-18d0-4a71-82b2-0f30af17b229_negatedLabel_en-US" xlink:label="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Property and equipment purchases, net</link:label>
    <link:label id="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment_label_en-US" xlink:label="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payments For (Proceeds From) Property, Plant, And Equipment</link:label>
    <link:label id="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment_documentation_en-US" xlink:label="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payments For (Proceeds From) Property, Plant, And Equipment</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PaymentsForProceedsFromPropertyPlantAndEquipment" xlink:href="ci-20200930.xsd#ci_PaymentsForProceedsFromPropertyPlantAndEquipment"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_PaymentsForProceedsFromPropertyPlantAndEquipment" xlink:to="lab_ci_PaymentsForProceedsFromPropertyPlantAndEquipment" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AssetBackedSecuritiesMember_9cbe5dd0-f843-486f-b4cc-cf9b9db62fc5_terseLabel_en-US" xlink:label="lab_us-gaap_AssetBackedSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mortgage and other asset-backed</link:label>
    <link:label id="lab_us-gaap_AssetBackedSecuritiesMember_b4b5b4df-3b01-4eda-8cfe-94305b856e96_verboseLabel_en-US" xlink:label="lab_us-gaap_AssetBackedSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Mortgage and other asset-backed securities</link:label>
    <link:label id="lab_us-gaap_AssetBackedSecuritiesMember_e509323d-8a59-4819-afdb-25fae163b3aa_netLabel_en-US" xlink:label="lab_us-gaap_AssetBackedSecuritiesMember" xlink:role="http://www.xbrl.org/2009/role/netLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Asset-Backed and Corporate Securities</link:label>
    <link:label id="lab_us-gaap_AssetBackedSecuritiesMember_label_en-US" xlink:label="lab_us-gaap_AssetBackedSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Asset-backed Securities [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AssetBackedSecuritiesMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AssetBackedSecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AssetBackedSecuritiesMember" xlink:to="lab_us-gaap_AssetBackedSecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_EntityInteractiveDataCurrent_3d6f2290-f010-4afb-a34a-c46e29a03bc8_terseLabel_en-US" xlink:label="lab_dei_EntityInteractiveDataCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Interactive Data Current</link:label>
    <link:label id="lab_dei_EntityInteractiveDataCurrent_label_en-US" xlink:label="lab_dei_EntityInteractiveDataCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity Interactive Data Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityInteractiveDataCurrent" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityInteractiveDataCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_EntityInteractiveDataCurrent" xlink:to="lab_dei_EntityInteractiveDataCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_RevenuesAbstract_18a46625-8a0b-40d5-9ce6-9c7bce9ba9cb_terseLabel_en-US" xlink:label="lab_us-gaap_RevenuesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenues</link:label>
    <link:label id="lab_us-gaap_RevenuesAbstract_label_en-US" xlink:label="lab_us-gaap_RevenuesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenues [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RevenuesAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RevenuesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RevenuesAbstract" xlink:to="lab_us-gaap_RevenuesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups_91f58d73-6ebe-47d4-9110-e4a85a1550a6_terseLabel_en-US" xlink:label="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder deposit funds classified as liabilities of business held for sale</link:label>
    <link:label id="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups_label_en-US" xlink:label="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Policyholder Contract Deposits Attributable To Disposal Groups</link:label>
    <link:label id="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups_documentation_en-US" xlink:label="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Policyholder Contract Deposits Attributable To Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PolicyholderContractDepositsAttributableToDisposalGroups" xlink:href="ci-20200930.xsd#ci_PolicyholderContractDepositsAttributableToDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_PolicyholderContractDepositsAttributableToDisposalGroups" xlink:to="lab_ci_PolicyholderContractDepositsAttributableToDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock_2a5f3363-3274-4c23-991d-26445325ac1b_terseLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Summary of Debt Securities with a Decline in Fair Value</link:label>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock_label_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale, Unrealized Loss Position, Fair Value [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock" xlink:to="lab_us-gaap_DebtSecuritiesAvailableForSaleUnrealizedLossPositionFairValueTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebenturesDue20277875InterestMember_2f0d4473-0ec4-4a6f-a9d7-e301455c2f19_terseLabel_en-US" xlink:label="lab_ci_DebenturesDue20277875InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$259&#160;million, 7.875% Debentures due 2027</link:label>
    <link:label id="lab_ci_DebenturesDue20277875InterestMember_label_en-US" xlink:label="lab_ci_DebenturesDue20277875InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debentures due 2027 7.875% Interest [Member]</link:label>
    <link:label id="lab_ci_DebenturesDue20277875InterestMember_documentation_en-US" xlink:label="lab_ci_DebenturesDue20277875InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debentures bearing interest at 7.875% due in 2027.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DebenturesDue20277875InterestMember" xlink:href="ci-20200930.xsd#ci_DebenturesDue20277875InterestMember"/>
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    <link:label id="lab_us-gaap_UnusualOrInfrequentItemAxis_52c14224-656c-4745-96bb-fb09be1fc3b1_terseLabel_en-US" xlink:label="lab_us-gaap_UnusualOrInfrequentItemAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unusual or Infrequent Item, or Both [Axis]</link:label>
    <link:label id="lab_us-gaap_UnusualOrInfrequentItemAxis_label_en-US" xlink:label="lab_us-gaap_UnusualOrInfrequentItemAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unusual or Infrequent Item, or Both [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_UnusualOrInfrequentItemAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_UnusualOrInfrequentItemAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_UnusualOrInfrequentItemAxis" xlink:to="lab_us-gaap_UnusualOrInfrequentItemAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets_92557a92-11e9-44c1-9ac3-070798e3055a_terseLabel_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other assets</link:label>
    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets_label_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Other Assets, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets" xlink:to="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationOtherCurrentAssets" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DerivativeTable_3a35ac15-44d2-4dbe-b938-0f0872dc0a2c_terseLabel_en-US" xlink:label="lab_us-gaap_DerivativeTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative [Table]</link:label>
    <link:label id="lab_us-gaap_DerivativeTable_label_en-US" xlink:label="lab_us-gaap_DerivativeTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Derivative [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DerivativeTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DerivativeTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DerivativeTable" xlink:to="lab_us-gaap_DerivativeTable" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_StatementOfStockholdersEquityAbstract_80967dd2-3a67-45c8-af9c-f87cefa9ba76_terseLabel_en-US" xlink:label="lab_us-gaap_StatementOfStockholdersEquityAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statement of Stockholders' Equity [Abstract]</link:label>
    <link:label id="lab_us-gaap_StatementOfStockholdersEquityAbstract_label_en-US" xlink:label="lab_us-gaap_StatementOfStockholdersEquityAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statement of Stockholders' Equity [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StatementOfStockholdersEquityAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_StatementOfStockholdersEquityAbstract"/>
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    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersNet_f389b0da-588b-46ab-aeed-c11068c9baac_totalLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersNet" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total transfers into/(out of) Level 3</link:label>
    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersNet_label_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersNet" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset, Transfers, Net</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersNet" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersNet"/>
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    <link:label id="lab_us-gaap_ScheduleOfInvestmentsTable_bae63329-049f-428d-b14c-61e1e29aad93_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfInvestmentsTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Investments [Table]</link:label>
    <link:label id="lab_us-gaap_ScheduleOfInvestmentsTable_label_en-US" xlink:label="lab_us-gaap_ScheduleOfInvestmentsTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Investments [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfInvestmentsTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfInvestmentsTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfInvestmentsTable" xlink:to="lab_us-gaap_ScheduleOfInvestmentsTable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock_61e21d2f-d8f6-45e3-a9c3-7714cc81481d_terseLabel_en-US" xlink:label="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Outstanding Amounts of Debt and Finance Leases</link:label>
    <link:label id="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock_label_en-US" xlink:label="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule Of Short Term Debt Long Term Debt [Table Text Block]</link:label>
    <link:label id="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock_documentation_en-US" xlink:label="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">A table or schedule providing information pertaining to borrowings under which repayment was required in less than twelve months (or normal operating cycle, if longer) after its issuance. It may include: (1) description of the short-term debt arrangement; (2) identification of the lender or type of lender; (3) repayment terms; (4) weighted average interest rate; (5) carrying amount of funds borrowed under the specified short-term debt arrangement as of the balance-sheet date and measures of the maximum and average amount outstanding during the period; (6) description of the refinancing of a short-term obligation when that obligation is excluded from current liabilities in the balance sheet; and (7) amount of a short-term obligation that has been excluded from current liabilities in the balance sheet because of a refinancing of the obligation. Also, Pertinent information about each long-term debt arrangement including the carrying amount as of the balance sheet date, by type of long-term debt. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the company, if longer.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock" xlink:href="ci-20200930.xsd#ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock" xlink:to="lab_ci_ScheduleOfShortTermDebtLongTermDebtTableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RevenueTransitioningClients_76fa3116-9ae7-4a09-970b-51919032b2aa_negatedLabel_en-US" xlink:label="lab_ci_RevenueTransitioningClients" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue contribution from transitioning clients</link:label>
    <link:label id="lab_ci_RevenueTransitioningClients_label_en-US" xlink:label="lab_ci_RevenueTransitioningClients" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue Transitioning Clients</link:label>
    <link:label id="lab_ci_RevenueTransitioningClients_documentation_en-US" xlink:label="lab_ci_RevenueTransitioningClients" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjustment to exclude revenue from transitioning clients from ajusted revenues.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_RevenueTransitioningClients" xlink:href="ci-20200930.xsd#ci_RevenueTransitioningClients"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_RevenueTransitioningClients" xlink:to="lab_ci_RevenueTransitioningClients" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_RetirementPlanTypeDomain_1f6cea82-62d2-49c9-9146-4db1cc0a4928_terseLabel_en-US" xlink:label="lab_us-gaap_RetirementPlanTypeDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retirement Plan Type [Domain]</link:label>
    <link:label id="lab_us-gaap_RetirementPlanTypeDomain_label_en-US" xlink:label="lab_us-gaap_RetirementPlanTypeDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retirement Plan Type [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RetirementPlanTypeDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RetirementPlanTypeDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RetirementPlanTypeDomain" xlink:to="lab_us-gaap_RetirementPlanTypeDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset_d58ef87a-7b8f-4e7e-afc7-2ba202baa752_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair value of off-balance-sheet financial assets</link:label>
    <link:label id="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset_label_en-US" xlink:label="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Disclosure, Off-balance Sheet Risks, Amount, Asset</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset" xlink:to="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountAsset" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue2020FloatingRateInterestMember_98ced3ca-32c3-424b-b6ac-d70ab393006d_terseLabel_en-US" xlink:label="lab_ci_NotesDue2020FloatingRateInterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,000 million, Floating Rate Notes due 3/2020</link:label>
    <link:label id="lab_ci_NotesDue2020FloatingRateInterestMember_label_en-US" xlink:label="lab_ci_NotesDue2020FloatingRateInterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2020, Floating Rate Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue2020FloatingRateInterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue2020FloatingRateInterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable with floating interest due in 2020. Debt issued to finance acquisition.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue2020FloatingRateInterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue2020FloatingRateInterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue2020FloatingRateInterestMember" xlink:to="lab_ci_NotesDue2020FloatingRateInterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups_a9f52916-aaad-49d7-bcc2-1c78dd697ff4_terseLabel_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unpaid claims and claim expenses</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Claims And Claims Adjustment Expense Noncurrent Including Disposal Groups</link:label>
    <link:label id="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The amount (expected to be paid after one year) needed to reflect the estimated ultimate cost of settling claims relating to insured events that have occurred on or before the balance sheet date, whether or not reported to the insurer at that date.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups" xlink:to="lab_ci_LiabilityForClaimsAndClaimsAdjustmentExpenseNoncurrentIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities_0f1b4d5e-151b-47b7-a8a2-7a970f4351ca_terseLabel_en-US" xlink:label="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt securities and equity securities</link:label>
    <link:label id="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities_label_en-US" xlink:label="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds From Maturities Prepayments And Calls Of Debt And Equity Securities</link:label>
    <link:label id="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities_documentation_en-US" xlink:label="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds from maturities, repayments and calls of debt and equity securities.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities" xlink:href="ci-20200930.xsd#ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities" xlink:to="lab_ci_ProceedsFromMaturitiesPrepaymentsAndCallsOfDebtAndEquitySecurities" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetInvestmentIncome_09598f8b-d6ef-41db-96a9-3108034bd56d_terseLabel_en-US" xlink:label="lab_us-gaap_NetInvestmentIncome" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net investment income</link:label>
    <link:label id="lab_us-gaap_NetInvestmentIncome_bf8a60c6-08c0-4889-bb85-116cfcc00291_verboseLabel_en-US" xlink:label="lab_us-gaap_NetInvestmentIncome" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net investment income</link:label>
    <link:label id="lab_us-gaap_NetInvestmentIncome_label_en-US" xlink:label="lab_us-gaap_NetInvestmentIncome" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Investment Income</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetInvestmentIncome" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetInvestmentIncome"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetInvestmentIncome" xlink:to="lab_us-gaap_NetInvestmentIncome" xlink:type="arc" order="1"/>
    <link:label id="lab_srt_ConsolidationItemsAxis_e19fa490-50b1-4827-9027-8494b32402fc_terseLabel_en-US" xlink:label="lab_srt_ConsolidationItemsAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Consolidation Items [Axis]</link:label>
    <link:label id="lab_srt_ConsolidationItemsAxis_label_en-US" xlink:label="lab_srt_ConsolidationItemsAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Consolidation Items [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_srt_ConsolidationItemsAxis" xlink:href="http://xbrl.fasb.org/srt/2020/elts/srt-2020-01-31.xsd#srt_ConsolidationItemsAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_srt_ConsolidationItemsAxis" xlink:to="lab_srt_ConsolidationItemsAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_WeightedAverageNumberOfSharesIssuedBasic_4b51fe57-7d32-4b91-ae6c-4f7eaa4fea26_terseLabel_en-US" xlink:label="lab_us-gaap_WeightedAverageNumberOfSharesIssuedBasic" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Weighted average (in shares)</link:label>
    <link:label id="lab_us-gaap_WeightedAverageNumberOfSharesIssuedBasic_label_en-US" xlink:label="lab_us-gaap_WeightedAverageNumberOfSharesIssuedBasic" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Weighted Average Number of Shares Issued, Basic</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_WeightedAverageNumberOfSharesIssuedBasic" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesIssuedBasic"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_WeightedAverageNumberOfSharesIssuedBasic" xlink:to="lab_us-gaap_WeightedAverageNumberOfSharesIssuedBasic" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_PaymentsToAcquireOtherInvestments_22b15924-fa3c-4563-b2bb-83ab8422fce0_negatedLabel_en-US" xlink:label="lab_us-gaap_PaymentsToAcquireOtherInvestments" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other (primarily short-term and other long-term investments)</link:label>
    <link:label id="lab_us-gaap_PaymentsToAcquireOtherInvestments_label_en-US" xlink:label="lab_us-gaap_PaymentsToAcquireOtherInvestments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payments to Acquire Other Investments</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PaymentsToAcquireOtherInvestments" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PaymentsToAcquireOtherInvestments"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PaymentsToAcquireOtherInvestments" xlink:to="lab_us-gaap_PaymentsToAcquireOtherInvestments" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NondesignatedMember_3f9cca41-ca11-4a1f-a301-b437208c998c_terseLabel_en-US" xlink:label="lab_us-gaap_NondesignatedMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Not Designated as Hedging Instrument</link:label>
    <link:label id="lab_us-gaap_NondesignatedMember_label_en-US" xlink:label="lab_us-gaap_NondesignatedMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Not Designated as Hedging Instrument [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NondesignatedMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NondesignatedMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NondesignatedMember" xlink:to="lab_us-gaap_NondesignatedMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_GroupDisabilityAndLifeMember_89ac197f-80b7-4115-8d18-8f35a0c48ea0_terseLabel_en-US" xlink:label="lab_ci_GroupDisabilityAndLifeMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Group Disability and Life</link:label>
    <link:label id="lab_ci_GroupDisabilityAndLifeMember_label_en-US" xlink:label="lab_ci_GroupDisabilityAndLifeMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Group Disability And Life [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_GroupDisabilityAndLifeMember" xlink:href="ci-20200930.xsd#ci_GroupDisabilityAndLifeMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_GroupDisabilityAndLifeMember" xlink:to="lab_ci_GroupDisabilityAndLifeMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember_eeabe485-9e70-4cd3-bd24-a1d1727e8ba6_terseLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets Held for Sale</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember_label_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Assets [Member]</link:label>
    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember_documentation_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Assets</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember" xlink:href="ci-20200930.xsd#ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember" xlink:to="lab_ci_DisposalGroupIncludingDiscontinuedOperationAssetsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DeferredPolicyAcquisitionCosts_90bf44a1-f7de-4571-b010-eb4bd74ceda1_terseLabel_en-US" xlink:label="lab_us-gaap_DeferredPolicyAcquisitionCosts" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Deferred policy acquisition costs</link:label>
    <link:label id="lab_us-gaap_DeferredPolicyAcquisitionCosts_label_en-US" xlink:label="lab_us-gaap_DeferredPolicyAcquisitionCosts" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Deferred Policy Acquisition Cost</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DeferredPolicyAcquisitionCosts" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DeferredPolicyAcquisitionCosts"/>
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    <link:label id="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis_ae99f926-aba3-4497-96d6-743b90117bb8_terseLabel_en-US" xlink:label="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranteed Insurance Contract, Type of Benefit [Axis]</link:label>
    <link:label id="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis_label_en-US" xlink:label="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guaranteed Insurance Contract, Type of Benefit [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis" xlink:to="lab_us-gaap_GuaranteedInsuranceContractTypeOfBenefitAxis" xlink:type="arc" order="1"/>
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    <link:label id="lab_us-gaap_PaymentsToAcquireMortgageNotesReceivable_430f5c20-baca-48bf-8053-953ee1812d75_negatedLabel_en-US" xlink:label="lab_us-gaap_PaymentsToAcquireMortgageNotesReceivable" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commercial mortgage loans</link:label>
    <link:label id="lab_us-gaap_PaymentsToAcquireMortgageNotesReceivable_label_en-US" xlink:label="lab_us-gaap_PaymentsToAcquireMortgageNotesReceivable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Payments to Acquire Mortgage Notes Receivable</link:label>
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    <link:label id="lab_us-gaap_EffectsOfReinsuranceLineItems_4fcd1c24-58be-4630-b694-02a171c2ed36_terseLabel_en-US" xlink:label="lab_us-gaap_EffectsOfReinsuranceLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Effects of Reinsurance [Line Items]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_EffectsOfReinsuranceLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_EffectsOfReinsuranceLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_EffectsOfReinsuranceLineItems" xlink:to="lab_us-gaap_EffectsOfReinsuranceLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrent_93554377-8fd1-4ff0-808b-c37b6315aa48_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current insurance and contractholder liabilities</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrent_c38416c4-0396-4557-ab6b-d7e7e31cfe25_verboseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrent" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total insurance and contractholder liabilities</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrent_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities Current</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrent_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The carrying amounts as of the balance sheet date of all current insurance and contractholder liabilities.</link:label>
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    <link:label id="lab_dei_DocumentTransitionReport_3acfeaf3-540b-4718-925b-d99eefbbcb64_terseLabel_en-US" xlink:label="lab_dei_DocumentTransitionReport" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Transition Report</link:label>
    <link:label id="lab_dei_DocumentTransitionReport_label_en-US" xlink:label="lab_dei_DocumentTransitionReport" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Transition Report</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentTransitionReport" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_DocumentTransitionReport"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_DocumentTransitionReport" xlink:to="lab_dei_DocumentTransitionReport" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RunoffSettlementAnnuityBusinessMember_300a0417-da24-44c9-b5ba-a2eea1066e3c_terseLabel_en-US" xlink:label="lab_ci_RunoffSettlementAnnuityBusinessMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Run-Off Settlement Annuity Business</link:label>
    <link:label id="lab_ci_RunoffSettlementAnnuityBusinessMember_label_en-US" xlink:label="lab_ci_RunoffSettlementAnnuityBusinessMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Runoff Settlement Annuity Business [Member]</link:label>
    <link:label id="lab_ci_RunoffSettlementAnnuityBusinessMember_documentation_en-US" xlink:label="lab_ci_RunoffSettlementAnnuityBusinessMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Represents information pertaining to the settlement annuity business, a closed run-off block of single premium annuity contracts, reported under the Other Operations segment.</link:label>
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    <link:label id="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups_3fd1b6bc-fb53-48fb-a1f9-1fa384b1ba11_terseLabel_en-US" xlink:label="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractholder deposit funds</link:label>
    <link:label id="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Policyholder Contract Deposits Current Including Disposal Groups</link:label>
    <link:label id="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The liability as of the balance sheet date to the policyholders for deposits held under the terms of insurance contracts, expected to be paid within one year.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups" xlink:to="lab_ci_PolicyholderContractDepositsCurrentIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SpecialItemGainLossOnRiskCorridorAllowanceAdjustmentNetOfTax_bec5a627-6f81-4640-bc41-98ef9f45695b_negatedTerseLabel_en-US" xlink:label="lab_ci_SpecialItemGainLossOnRiskCorridorAllowanceAdjustmentNetOfTax" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Risk corridors recovery (Selling, general and administrative expenses)</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_SpecialItemGainLossOnRiskCorridorAllowanceAdjustmentNetOfTax" xlink:href="ci-20200930.xsd#ci_SpecialItemGainLossOnRiskCorridorAllowanceAdjustmentNetOfTax"/>
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    <link:label id="lab_us-gaap_FairValueInputsLevel2Member_af4cbf8b-7025-4f05-9552-9f627bbefeb1_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueInputsLevel2Member" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Significant Other Observable Inputs (Level 2)</link:label>
    <link:label id="lab_us-gaap_FairValueInputsLevel2Member_label_en-US" xlink:label="lab_us-gaap_FairValueInputsLevel2Member" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Inputs, Level 2 [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueInputsLevel2Member" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueInputsLevel2Member"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueInputsLevel2Member" xlink:to="lab_us-gaap_FairValueInputsLevel2Member" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_6e23dd3a-2a9f-4782-bb24-3fe8cf366818_terseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity securities with readily determinable fair values</link:label>
    <link:label id="lab_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities Fv Ni Cost Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities Fv Ni Cost Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_EquitySecuritiesFvNiCostBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration_287c45c4-35e4-493e-b55d-ac98bf546de0_terseLabel_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Sale price</link:label>
    <link:label id="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration_label_en-US" xlink:label="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group, Including Discontinued Operation, Consideration</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration" xlink:to="lab_us-gaap_DisposalGroupIncludingDiscontinuedOperationConsideration" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1_9ed3a79b-0a5d-4897-b47c-8e9a939741bd_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Prior years</link:label>
    <link:label id="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1_label_en-US" xlink:label="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for Unpaid Claims and Claims Adjustment Expense, Claims Paid, Prior Years</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1" xlink:to="lab_us-gaap_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseClaimsPaidPriorYears1" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_DocumentQuarterlyReport_99388f1b-fac3-40f2-99a3-a40f0b91009a_terseLabel_en-US" xlink:label="lab_dei_DocumentQuarterlyReport" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Document Quarterly Report</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_DocumentQuarterlyReport" xlink:to="lab_dei_DocumentQuarterlyReport" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LiabilitiesFairValueDisclosureAbstract_210b1936-4577-4c0d-8849-1a7b04e3d812_terseLabel_en-US" xlink:label="lab_us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financial liabilities at fair value</link:label>
    <link:label id="lab_us-gaap_LiabilitiesFairValueDisclosureAbstract_label_en-US" xlink:label="lab_us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liabilities, Fair Value Disclosure [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract"/>
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    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrentIncludingDisposalGroups_02da7828-eacb-48e1-bd10-7e2dab37e59d_totalLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
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    <link:label id="lab_srt_CumulativeEffectPeriodOfAdoptionAxis_6fed8492-186d-49da-a222-42f2f9fd7da1_terseLabel_en-US" xlink:label="lab_srt_CumulativeEffectPeriodOfAdoptionAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cumulative Effect, Period Of Adoption [Axis]</link:label>
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    <link:label id="lab_us-gaap_CreditFacilityDomain_6fbbba55-7023-43d3-81ba-cbdd8084a0dc_terseLabel_en-US" xlink:label="lab_us-gaap_CreditFacilityDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Credit Facility [Domain]</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_srt_LitigationCaseTypeDomain" xlink:to="lab_srt_LitigationCaseTypeDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_EarningsPerShareBasic_d472a5dc-b5c5-4516-aea1-5f01f40f9afe_verboseLabel_en-US" xlink:label="lab_us-gaap_EarningsPerShareBasic" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Basic (in dollars per share)</link:label>
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    <link:label id="lab_dei_EntityFileNumber_ae6670b5-beb9-4a2a-8d45-dc3a2bd8f050_terseLabel_en-US" xlink:label="lab_dei_EntityFileNumber" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Entity File Number</link:label>
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    <link:label id="lab_us-gaap_NetCashProvidedByUsedInOperatingActivitiesContinuingOperationsAbstract_422c5f4e-c1f6-4d81-96b4-5463c7d6efba_terseLabel_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInOperatingActivitiesContinuingOperationsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash Flows from Operating Activities</link:label>
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    <link:label id="lab_us-gaap_IndemnificationGuaranteeMember_1e0a105c-2c08-4c76-87bb-78d0987ba694_terseLabel_en-US" xlink:label="lab_us-gaap_IndemnificationGuaranteeMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Indemnification Agreement</link:label>
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    <link:label id="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestmentsCurrent_72f1408e-bea7-477d-8b2e-7c9ad919bc19_terseLabel_en-US" xlink:label="lab_ci_DisposalGroupIncludingDiscontinuedOperationInvestmentsCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investments</link:label>
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    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12MonthsAbstract_15dd4a87-a4c2-47da-82b4-2ee3e5b3df81_terseLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleContinuousUnrealizedLossPositionLessThan12MonthsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">One year or less</link:label>
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    <link:label id="lab_ci_IntegratedMedicalMember_ad897256-f9e5-4d45-bff0-196b9e91409d_terseLabel_en-US" xlink:label="lab_ci_IntegratedMedicalMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">U.S. Medical</link:label>
    <link:label id="lab_ci_IntegratedMedicalMember_label_en-US" xlink:label="lab_ci_IntegratedMedicalMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integrated Medical [Member]</link:label>
    <link:label id="lab_ci_IntegratedMedicalMember_documentation_en-US" xlink:label="lab_ci_IntegratedMedicalMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Integrated Medical offers a variety of medical solutions to employers and individuals. The Commercial operating segment serves employers (also referred to as clients) and their employees (also referred to as customers) and other groups. This segment provides deeply integrated medical and specialty offerings including medical, pharmacy, dental, behavioral health and vision, health advocacy programs and other products and services to insured and self-insured customers. The Government operating segment offers Medicare Advantage, Medicare Supplement, and Medicare Part D plans to Medicare-eligible beneficiaries as well as Medicaid plans. This operating segment also offers health insurance coverage to individual customers both on and off the public exchanges. This segment includes the acquired Express Scripts Medicare Part D business.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_IntegratedMedicalMember" xlink:href="ci-20200930.xsd#ci_IntegratedMedicalMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_IntegratedMedicalMember" xlink:to="lab_ci_IntegratedMedicalMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis_5051f9fc-0745-4f2e-8b92-6196d48cb14d_terseLabel_en-US" xlink:label="lab_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Name [Axis]</link:label>
    <link:label id="lab_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis_label_en-US" xlink:label="lab_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Disposal Group Name [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis" xlink:to="lab_us-gaap_IncomeStatementBalanceSheetAndAdditionalDisclosuresByDisposalGroupsIncludingDiscontinuedOperationsAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember_e4aded0c-7393-402a-9561-c7d49743ef05_terseLabel_en-US" xlink:label="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Prudential Retirement Insurance and Annuity</link:label>
    <link:label id="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember_label_en-US" xlink:label="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Prudential Retirement Insurance And Annuity Company [Member]</link:label>
    <link:label id="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember_documentation_en-US" xlink:label="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reinsurance recoverables resulting from the 2004 sale of the Companys retirement benefits business, which was primarily in the form of a reinsurance arrangement.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember" xlink:href="ci-20200930.xsd#ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember" xlink:to="lab_ci_PrudentialRetirementInsuranceAndAnnuityCompanyMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CommercialPaperMember_51348b58-c26c-4685-8694-6a45674375e9_terseLabel_en-US" xlink:label="lab_us-gaap_CommercialPaperMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commercial Paper</link:label>
    <link:label id="lab_us-gaap_CommercialPaperMember_label_en-US" xlink:label="lab_us-gaap_CommercialPaperMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Commercial Paper [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommercialPaperMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CommercialPaperMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CommercialPaperMember" xlink:to="lab_us-gaap_CommercialPaperMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock_04d3dc31-fc50-483b-b5a8-91d315270812_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accounts Receivable, Net</link:label>
    <link:label id="lab_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock_label_en-US" xlink:label="lab_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock" xlink:to="lab_us-gaap_ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NonGuaranteedSeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale_f9be9fe9-2040-4e72-89fc-340dc8f767c5_terseLabel_en-US" xlink:label="lab_ci_NonGuaranteedSeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Non-guaranteed separate accounts, including disposal groups</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_NonGuaranteedSeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_NonGuaranteedSeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NonGuaranteedSeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_NonGuaranteedSeparateAccountAssetsClassifiedInFairValueHierarchyBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_DebtAndEquitySecuritiesMember_8f085bb2-1001-47fd-baf0-5710b8fb94bf_terseLabel_en-US" xlink:label="lab_ci_DebtAndEquitySecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt and Equity Securities</link:label>
    <link:label id="lab_ci_DebtAndEquitySecuritiesMember_label_en-US" xlink:label="lab_ci_DebtAndEquitySecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt and Equity Securities [Member]</link:label>
    <link:label id="lab_ci_DebtAndEquitySecuritiesMember_documentation_en-US" xlink:label="lab_ci_DebtAndEquitySecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Subtotal of debt and equity securities carried at fair value on the balance sheet.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_DebtAndEquitySecuritiesMember" xlink:href="ci-20200930.xsd#ci_DebtAndEquitySecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_DebtAndEquitySecuritiesMember" xlink:to="lab_ci_DebtAndEquitySecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtInstrumentTable_44aaeca3-e06c-49c9-bef6-b7fdef76ad8c_terseLabel_en-US" xlink:label="lab_us-gaap_DebtInstrumentTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Long-term Debt Instruments [Table]</link:label>
    <link:label id="lab_us-gaap_DebtInstrumentTable_label_en-US" xlink:label="lab_us-gaap_DebtInstrumentTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Long-term Debt Instruments [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtInstrumentTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtInstrumentTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtInstrumentTable" xlink:to="lab_us-gaap_DebtInstrumentTable" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_MinorityInterest_116bc624-6607-4ce4-badb-f95c1640b7ae_terseLabel_en-US" xlink:label="lab_us-gaap_MinorityInterest" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other noncontrolling interests</link:label>
    <link:label id="lab_us-gaap_MinorityInterest_label_en-US" xlink:label="lab_us-gaap_MinorityInterest" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stockholders' Equity Attributable to Noncontrolling Interest</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_MinorityInterest" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_MinorityInterest"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_MinorityInterest" xlink:to="lab_us-gaap_MinorityInterest" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_GroupDisabilityAndOtherMember_0a40e9aa-7e2f-4817-885d-2cf2ad257c63_terseLabel_en-US" xlink:label="lab_ci_GroupDisabilityAndOtherMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Group Disability and Other</link:label>
    <link:label id="lab_ci_GroupDisabilityAndOtherMember_label_en-US" xlink:label="lab_ci_GroupDisabilityAndOtherMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Group Disability and Other [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_GroupDisabilityAndOtherMember" xlink:href="ci-20200930.xsd#ci_GroupDisabilityAndOtherMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_GroupDisabilityAndOtherMember" xlink:to="lab_ci_GroupDisabilityAndOtherMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue203848InterestMember_b3d7a1f4-4246-499c-8a3b-7b5c156ae769_terseLabel_en-US" xlink:label="lab_ci_NotesDue203848InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$2,200&#160;million, 4.8% Notes due 2038</link:label>
    <link:label id="lab_ci_NotesDue203848InterestMember_label_en-US" xlink:label="lab_ci_NotesDue203848InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2038, 4.8% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue203848InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue203848InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.8% due in 2038. Debt issued to finance acquisition.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue203848InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue203848InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue203848InterestMember" xlink:to="lab_ci_NotesDue203848InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_e9e64b76-36a9-46fc-ab6a-91e9d0a08ae2_terseLabel_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash Flows from Investing Activities</link:label>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_label_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Cash Provided by (Used in) Investing Activities [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:to="lab_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests_a98d4f34-f29d-41c0-a3a1-bca22e28683f_periodStartLabel_en-US" xlink:label="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Balance</link:label>
    <link:label id="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests_c28e707f-a7b5-4a14-9443-b8cf1f587a11_periodEndLabel_en-US" xlink:label="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Balance</link:label>
    <link:label id="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests_label_en-US" xlink:label="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Temporary Equity, Carrying Amount, Including Portion Attributable to Noncontrolling Interests</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests" xlink:to="lab_us-gaap_TemporaryEquityCarryingAmountIncludingPortionAttributableToNoncontrollingInterests" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable_ac72408d-7c0a-4775-88e1-77df8a03a094_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue from External Customers by Products and Services [Table]</link:label>
    <link:label id="lab_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable_label_en-US" xlink:label="lab_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Revenue from External Customers by Products and Services [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable" xlink:to="lab_us-gaap_ScheduleOfEntityWideInformationRevenueFromExternalCustomersByProductsAndServicesTable" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ForeignExchangeForwardMember_d3fcfee0-78ff-4c29-9106-cd67fce17e63_terseLabel_en-US" xlink:label="lab_us-gaap_ForeignExchangeForwardMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Foreign currency forward contracts</link:label>
    <link:label id="lab_us-gaap_ForeignExchangeForwardMember_label_en-US" xlink:label="lab_us-gaap_ForeignExchangeForwardMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Foreign Exchange Forward [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ForeignExchangeForwardMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ForeignExchangeForwardMember"/>
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    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_60af735b-0917-4716-8065-22f6dc443cf4_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesAfterFiveThroughTenYearsAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due after five years through ten years</link:label>
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    <link:label id="lab_ci_SpecialItemGainOrLossNetOfTaxAttributableToReportngEntity_88f92b65-c92f-48c2-8275-63498c8c7cb9_negatedTotalLabel_en-US" xlink:label="lab_ci_SpecialItemGainOrLossNetOfTaxAttributableToReportngEntity" xlink:role="http://www.xbrl.org/2009/role/negatedTotalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total impact from special items</link:label>
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    <link:label id="lab_us-gaap_LitigationStatusAxis_cbcf7bda-a553-4ba2-b733-61958b2aa7b2_terseLabel_en-US" xlink:label="lab_us-gaap_LitigationStatusAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Litigation Status [Axis]</link:label>
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    <link:label id="lab_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract_5b573b2c-5778-4198-8ca8-f9cda4f237c4_terseLabel_en-US" xlink:label="lab_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Statement of Comprehensive Income [Abstract]</link:label>
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    <link:label id="lab_ci_InvestmentGradeMember_0fbb4ea5-63b1-4155-bc1a-91333ddbc483_terseLabel_en-US" xlink:label="lab_ci_InvestmentGradeMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Investment grade</link:label>
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    <link:label id="lab_ci_AvailableForSaleDebtSecuritiesAmortizedCostBasisBeforeReclassificationToDisposalGroupAssetsHeldForSale_4843268a-7f32-4f5b-8eba-63f9ad8b1527_totalLabel_en-US" xlink:label="lab_ci_AvailableForSaleDebtSecuritiesAmortizedCostBasisBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Amortized Cost</link:label>
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    <link:label id="lab_us-gaap_LiabilitiesAndStockholdersEquity_d3df2d02-0314-4b88-9a42-afa08bc49b07_totalLabel_en-US" xlink:label="lab_us-gaap_LiabilitiesAndStockholdersEquity" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total liabilities and equity</link:label>
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    <link:label id="lab_ci_LineOfCreditFacilityDebtToAdjustedCapitalRatioCovenant_a42c72f1-776d-4ece-97e3-56f95fd1196b_terseLabel_en-US" xlink:label="lab_ci_LineOfCreditFacilityDebtToAdjustedCapitalRatioCovenant" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Leverage ratio covenant</link:label>
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    <link:label id="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_b6e805d2-a5ed-4dab-90c0-ed65e4862490_terseLabel_en-US" xlink:label="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated other comprehensive loss</link:label>
    <link:label id="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_label_en-US" xlink:label="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss), Net of Tax</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:to="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_IncomeTaxDisclosureTextBlock_fb4fb348-989e-45ae-b5f7-dd83d41ec939_terseLabel_en-US" xlink:label="lab_us-gaap_IncomeTaxDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Income Taxes</link:label>
    <link:label id="lab_us-gaap_IncomeTaxDisclosureTextBlock_label_en-US" xlink:label="lab_us-gaap_IncomeTaxDisclosureTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Income Tax Disclosure [Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IncomeTaxDisclosureTextBlock" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IncomeTaxDisclosureTextBlock"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_IncomeTaxDisclosureTextBlock" xlink:to="lab_us-gaap_IncomeTaxDisclosureTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_PortionAtFairValueFairValueDisclosureMember_6e9673b7-0661-4f6e-98d1-5ec536d2f2e9_terseLabel_en-US" xlink:label="lab_us-gaap_PortionAtFairValueFairValueDisclosureMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Portion at Fair Value Measurement</link:label>
    <link:label id="lab_us-gaap_PortionAtFairValueFairValueDisclosureMember_label_en-US" xlink:label="lab_us-gaap_PortionAtFairValueFairValueDisclosureMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Portion at Fair Value Measurement [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PortionAtFairValueFairValueDisclosureMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PortionAtFairValueFairValueDisclosureMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PortionAtFairValueFairValueDisclosureMember" xlink:to="lab_us-gaap_PortionAtFairValueFairValueDisclosureMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent_d6b468b9-7f9e-4a4b-a7ab-7123a91d1372_terseLabel_en-US" xlink:label="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes issued by Express Scripts, Medco and Old Cigna exchanged for Notes issued by Cigna</link:label>
    <link:label id="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent_label_en-US" xlink:label="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Subsidiary Debt Exchanged For New Debt Issued By Parent</link:label>
    <link:label id="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent_documentation_en-US" xlink:label="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Subsidiary Debt Exchanged For New Debt Issued By Parent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent" xlink:href="ci-20200930.xsd#ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent" xlink:to="lab_ci_SubsidiaryDebtExchangedForNewDebtIssuedByParent" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember_19133d88-6c37-42d3-94d7-d5cd5d486d4e_terseLabel_en-US" xlink:label="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Collateral provisions exist that may mitigate risk of credit loss</link:label>
    <link:label id="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember_label_en-US" xlink:label="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Secured, Collateral Provisions Exist That May Mitigate Risk [Member]</link:label>
    <link:label id="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember_documentation_en-US" xlink:label="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Secured, Collateral Provisions Exist That May Mitigate Risk</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember" xlink:href="ci-20200930.xsd#ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember" xlink:to="lab_ci_CededCreditRiskSecuredCollateralProvisionsExistThatMayMitigateRiskMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_3dc38f8b-e0d0-43b8-b569-b5be5d202565_terseLabel_en-US" xlink:label="lab_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Relationship [Axis]</link:label>
    <link:label id="lab_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_label_en-US" xlink:label="lab_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Relationship [Axis]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:to="lab_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes_0d3a82ec-6bc9-49f0-88a1-501292ea7764_negatedLabel_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractual adjustment for a former client (Pharmacy revenues)</link:label>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes_7a3e7aed-3acb-4e16-b5a2-d90ce06f2651_negatedTerseLabel_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:role="http://www.xbrl.org/2009/role/negatedTerseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Contractual adjustment for a former client</link:label>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes_label_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item, Gain (Loss) From Contract Adjustment, Before Taxes</link:label>
    <link:label id="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes_documentation_en-US" xlink:label="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Special Item, Gain (Loss) From Contract Adjustment, Before Taxes</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:href="ci-20200930.xsd#ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:to="lab_ci_SpecialItemGainLossFromContractAdjustmentBeforeTaxes" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount_960b37d3-6196-449e-a577-86daaeb98fca_terseLabel_en-US" xlink:label="lab_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Antidilutive options (in shares)</link:label>
    <link:label id="lab_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount_label_en-US" xlink:label="lab_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:to="lab_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList_1fc0f3ab-e56d-4d94-9116-af6c355596c3_terseLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Balance sheet location of non-current finance lease liabilities</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible List]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList" xlink:to="lab_us-gaap_FinanceLeaseLiabilityNoncurrentStatementOfFinancialPositionExtensibleList" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_StopLossMember_66e796b4-d512-4fb7-a28c-c68454e8c2a7_terseLabel_en-US" xlink:label="lab_ci_StopLossMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stop loss</link:label>
    <link:label id="lab_ci_StopLossMember_label_en-US" xlink:label="lab_ci_StopLossMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Stop Loss [Member]</link:label>
    <link:label id="lab_ci_StopLossMember_documentation_en-US" xlink:label="lab_ci_StopLossMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">An insurance product that provides additional coverage on Administrative Services Only plans that provides reimbursement for claims in excess of a predetermined amount.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_StopLossMember" xlink:href="ci-20200930.xsd#ci_StopLossMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_StopLossMember" xlink:to="lab_ci_StopLossMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RetirementAndLifeInsuranceContractsMember_e606a328-a435-455a-9170-e4741081ceab_terseLabel_en-US" xlink:label="lab_ci_RetirementAndLifeInsuranceContractsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retiree and Life Insurance Benefits</link:label>
    <link:label id="lab_ci_RetirementAndLifeInsuranceContractsMember_label_en-US" xlink:label="lab_ci_RetirementAndLifeInsuranceContractsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Retirement And Life Insurance Contracts [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_RetirementAndLifeInsuranceContractsMember" xlink:href="ci-20200930.xsd#ci_RetirementAndLifeInsuranceContractsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_RetirementAndLifeInsuranceContractsMember" xlink:to="lab_ci_RetirementAndLifeInsuranceContractsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202133InterestMember_9591508e-66db-4fe0-93f8-c74b2adba49b_terseLabel_en-US" xlink:label="lab_ci_NotesDue202133InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$500&#160;million, 3.3% Notes due 2021</link:label>
    <link:label id="lab_ci_NotesDue202133InterestMember_label_en-US" xlink:label="lab_ci_NotesDue202133InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2021, 3.3% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue202133InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202133InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 3.3% due in 2021. Debt assumed acquisition from Express Scripts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue202133InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue202133InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue202133InterestMember" xlink:to="lab_ci_NotesDue202133InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_EquityComponentDomain_e1c27442-f177-4b93-8abf-bb0273eb8fdc_terseLabel_en-US" xlink:label="lab_us-gaap_EquityComponentDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Component [Domain]</link:label>
    <link:label id="lab_us-gaap_EquityComponentDomain_label_en-US" xlink:label="lab_us-gaap_EquityComponentDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Component [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_EquityComponentDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_EquityComponentDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_EquityComponentDomain" xlink:to="lab_us-gaap_EquityComponentDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_7cb38230-1a43-4d62-8de6-3f0e42a35cd7_terseLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Due in one year or less</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Maturities Within One Year Fair Value Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Debt Maturities Within One Year Fair Value Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesDebtMaturitiesWithinOneYearFairValueBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_InsuranceLossReservesAbstract_d25146a2-33ac-46bf-8e35-0396a6d39d1d_terseLabel_en-US" xlink:label="lab_us-gaap_InsuranceLossReservesAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance Loss Reserves [Abstract]</link:label>
    <link:label id="lab_us-gaap_InsuranceLossReservesAbstract_label_en-US" xlink:label="lab_us-gaap_InsuranceLossReservesAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance Loss Reserves [Abstract]</link:label>
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    <link:label id="lab_us-gaap_HedgeFundsMember_6fa9fa9c-4909-4907-a1e4-59f592eadbf6_terseLabel_en-US" xlink:label="lab_us-gaap_HedgeFundsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedge funds</link:label>
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    <link:label id="lab_ci_PretaxAdjustmentsToReconcileAdjustedIncomeFromOperationsAbstract_bf52d909-2d0e-4ff6-92af-1281b1f8d456_terseLabel_en-US" xlink:label="lab_ci_PretaxAdjustmentsToReconcileAdjustedIncomeFromOperationsAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pre-tax adjustments to reconcile to adjusted income from operations</link:label>
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    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrentAbstract_4515b282-ce6a-4f9c-9e2a-d2a94ce98a4b_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrentAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrentAbstract_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrentAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Current [Abstract]</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesCurrentAbstract_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesCurrentAbstract" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Current</link:label>
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    <link:label id="lab_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_f018ddc4-446f-46da-8d39-2b8bbe4d1db3_terseLabel_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net changes in assets and liabilities, net of non-operating effects:</link:label>
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    <link:label id="lab_us-gaap_ScheduleOfVariableInterestEntitiesTable_5daad9a0-3457-4cb8-b1e5-d7023e1377cf_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfVariableInterestEntitiesTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Schedule of Variable Interest Entities [Table]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfVariableInterestEntitiesTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfVariableInterestEntitiesTable"/>
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    <link:label id="lab_us-gaap_AssetsNet_label_en-US" xlink:label="lab_us-gaap_AssetsNet" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Assets</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AssetsNet" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AssetsNet"/>
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    <link:label id="lab_ci_CollectibilityOfCostSharingReductionCSRReceivableMember_3292284b-e18c-4297-947d-207b02c1a8d5_terseLabel_en-US" xlink:label="lab_ci_CollectibilityOfCostSharingReductionCSRReceivableMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Collectibility of CSRs</link:label>
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    <link:label id="lab_ci_CollectibilityOfCostSharingReductionCSRReceivableMember_documentation_en-US" xlink:label="lab_ci_CollectibilityOfCostSharingReductionCSRReceivableMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Collectibility of Cost-Sharing Reduction (CSR) Receivable</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CollectibilityOfCostSharingReductionCSRReceivableMember" xlink:href="ci-20200930.xsd#ci_CollectibilityOfCostSharingReductionCSRReceivableMember"/>
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    <link:label id="lab_dei_CurrentFiscalYearEndDate_d2104762-da9a-4620-b12d-54a2ab0b9be6_terseLabel_en-US" xlink:label="lab_dei_CurrentFiscalYearEndDate" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current Fiscal Year End Date</link:label>
    <link:label id="lab_dei_CurrentFiscalYearEndDate_label_en-US" xlink:label="lab_dei_CurrentFiscalYearEndDate" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Current Fiscal Year End Date</link:label>
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    <link:label id="lab_ci_DebtSecuritiesAvailableForSaleUnrealizedLossPositionAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale_7b3bd613-939e-4c79-87de-f57c1bc3a79a_totalLabel_en-US" xlink:label="lab_ci_DebtSecuritiesAvailableForSaleUnrealizedLossPositionAmortizedCostBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total Amortized Cost</link:label>
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    <link:label id="lab_us-gaap_FinanceLeaseLiability_302853f4-dd37-4fc3-8ed2-33f35f5faeb3_totalLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiability" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total finance lease liabilities</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinanceLeaseLiability" xlink:to="lab_us-gaap_FinanceLeaseLiability" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale_392dd684-a1e1-423b-8182-25202169bee4_terseLabel_en-US" xlink:label="lab_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Maximum percentage of investments classified in Level 2 representing foreign bonds priced using unadjusted broker quotes</link:label>
    <link:label id="lab_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Maximum Percent Level 2 Investments Foreign Bonds Broker Quote Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Maximum percentage of Level 2 investments representing foreign bonds priced using a single unadjusted market-observable input derived by averaging multiple broker-dealer quotes.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_MaximumPercentLevel2InvestmentsForeignBondsBrokerQuoteBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_ci_NotesDue2022305InterestMember_348d70fa-0e06-45f5-b411-27019aaab97f_terseLabel_en-US" xlink:label="lab_ci_NotesDue2022305InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$500&#160;million, 3.05% Notes due 2022</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue2022305InterestMember" xlink:to="lab_ci_NotesDue2022305InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAssetAccumulatedAmortization_544a6bf5-777b-48fe-bab7-8544c7e9ba95_negatedLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAssetAccumulatedAmortization" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated depreciation</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAssetAccumulatedAmortization_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAssetAccumulatedAmortization" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Right-of-Use Asset, Accumulated Amortization</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseRightOfUseAssetAccumulatedAmortization" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseRightOfUseAssetAccumulatedAmortization"/>
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    <link:label id="lab_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate_c5c24704-518f-47a3-b0d6-715bf21b5ecc_terseLabel_en-US" xlink:label="lab_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Realized gains (losses) on investments still held at the reporting date</link:label>
    <link:label id="lab_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate_label_en-US" xlink:label="lab_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Realized Investment Gain Loss Instruments Still Held At Reporting Date</link:label>
    <link:label id="lab_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate_documentation_en-US" xlink:label="lab_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">The net realized gains or (losses) on investments during the period `and still held at the reporting date, including gains (losses) on securities separately or otherwise categorized as trading, available-for-sale, or held-to-maturity.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate" xlink:href="ci-20200930.xsd#ci_RealizedInvestmentGainLossInstrumentsStillHeldAtReportingDate"/>
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    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesLineItems_947e3044-ff36-4c38-8948-71fafa567246_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance and Contractholder Liabilities [Line Items]</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesLineItems_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance and Contractholder Liabilities [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilitiesLineItems" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilitiesLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InsuranceAndContractholderLiabilitiesLineItems" xlink:to="lab_ci_InsuranceAndContractholderLiabilitiesLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments_aca60340-c374-4f88-b2bb-23cb973523b7_terseLabel_en-US" xlink:label="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets measured at fair value under certain conditions as a percent of total investments</link:label>
    <link:label id="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments_label_en-US" xlink:label="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Assets Measured At Fair Value Under Certain Conditions Percent Of Total Investments</link:label>
    <link:label id="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments_documentation_en-US" xlink:label="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Impaired real estate, partnership entities and commercial mortgage loans and certain equity securities with no readily determinable fair value that are impaired or have observable price changes as a percent of total investments.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments" xlink:href="ci-20200930.xsd#ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments" xlink:to="lab_ci_AssetsMeasuredAtFairValueUnderCertainConditionsPercentOfTotalInvestments" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems_369965f1-32cb-4d76-a877-fb78806915e3_terseLabel_en-US" xlink:label="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss) [Line Items]</link:label>
    <link:label id="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems_label_en-US" xlink:label="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Accumulated Other Comprehensive Income (Loss) [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems" xlink:to="lab_us-gaap_AccumulatedOtherComprehensiveIncomeLossLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems_720805ac-cfb3-4162-8552-db50ab820e25_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]</link:label>
    <link:label id="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems_label_en-US" xlink:label="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems" xlink:to="lab_us-gaap_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareLineItems" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable_c10d6360-24e5-4bf3-9884-25f131878cf1_terseLabel_en-US" xlink:label="lab_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, Credit Quality Indicator [Table]</link:label>
    <link:label id="lab_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable_label_en-US" xlink:label="lab_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Financing Receivable, Credit Quality Indicator [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable" xlink:to="lab_us-gaap_ScheduleOfFinancingReceivableRecordedInvestmentCreditQualityIndicatorTable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_A320LongTermDebtDueMarch152040Member_790ddd4e-8886-4920-870f-cb34e471ecb8_terseLabel_en-US" xlink:label="lab_ci_A320LongTermDebtDueMarch152040Member" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$750 Million, 3.20% Debt due March 15, 2040</link:label>
    <link:label id="lab_ci_A320LongTermDebtDueMarch152040Member_label_en-US" xlink:label="lab_ci_A320LongTermDebtDueMarch152040Member" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">3.20% Long-Term Debt Due March 15, 2040 [Member]</link:label>
    <link:label id="lab_ci_A320LongTermDebtDueMarch152040Member_documentation_en-US" xlink:label="lab_ci_A320LongTermDebtDueMarch152040Member" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">3.20% Long-Term Debt Due March 15, 2040</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_A320LongTermDebtDueMarch152040Member" xlink:href="ci-20200930.xsd#ci_A320LongTermDebtDueMarch152040Member"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_A320LongTermDebtDueMarch152040Member" xlink:to="lab_ci_A320LongTermDebtDueMarch152040Member" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_SupplementalCashFlowInformationAbstract_3c2dac6b-3966-4c60-8eb0-7535ab80d20c_terseLabel_en-US" xlink:label="lab_us-gaap_SupplementalCashFlowInformationAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Supplemental Disclosure of Cash Information:</link:label>
    <link:label id="lab_us-gaap_SupplementalCashFlowInformationAbstract_label_en-US" xlink:label="lab_us-gaap_SupplementalCashFlowInformationAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Supplemental Cash Flow Information [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SupplementalCashFlowInformationAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_SupplementalCashFlowInformationAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SupplementalCashFlowInformationAbstract" xlink:to="lab_us-gaap_SupplementalCashFlowInformationAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue202645InterestMember_92dcde13-0955-4802-a73b-9f93989c67a4_terseLabel_en-US" xlink:label="lab_ci_NotesDue202645InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,500&#160;million, 4.5% Notes due 2026</link:label>
    <link:label id="lab_ci_NotesDue202645InterestMember_label_en-US" xlink:label="lab_ci_NotesDue202645InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2026, 4.5% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue202645InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue202645InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 4.5% due in 2026. Debt assumed acquisition from Express Scripts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NotesDue202645InterestMember" xlink:href="ci-20200930.xsd#ci_NotesDue202645InterestMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NotesDue202645InterestMember" xlink:to="lab_ci_NotesDue202645InterestMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt_9316bddf-dd35-433a-9f1b-11d9c309fa04_terseLabel_en-US" xlink:label="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net change in short-term debt</link:label>
    <link:label id="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt_label_en-US" xlink:label="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds From (Repayments Of) Other Short-Term Debt</link:label>
    <link:label id="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt_documentation_en-US" xlink:label="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Proceeds From (Repayments Of) Other Short-Term Debt</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_ProceedsFromRepaymentsOfOtherShortTermDebt" xlink:href="ci-20200930.xsd#ci_ProceedsFromRepaymentsOfOtherShortTermDebt"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_ProceedsFromRepaymentsOfOtherShortTermDebt" xlink:to="lab_ci_ProceedsFromRepaymentsOfOtherShortTermDebt" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability_1937437f-37e5-45b2-8aac-bd115da77ba7_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair value of off-balance-sheet financial liabilities</link:label>
    <link:label id="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability_label_en-US" xlink:label="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value Disclosure, Off-balance Sheet Risks, Amount, Liability</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability" xlink:to="lab_us-gaap_FairValueDisclosureOffbalanceSheetRisksAmountLiability" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest_ad279313-85b2-4be4-89f1-066d32a99213_terseLabel_en-US" xlink:label="lab_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net income attributable to redeemable noncontrolling interest</link:label>
    <link:label id="lab_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest_label_en-US" xlink:label="lab_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Income (Loss) Attributable to Redeemable Noncontrolling Interest</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest" xlink:to="lab_us-gaap_NetIncomeLossAttributableToRedeemableNoncontrollingInterest" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CededCreditRiskReinsurerDomain_27a387b1-9318-4581-8b78-484a570f2814_terseLabel_en-US" xlink:label="lab_us-gaap_CededCreditRiskReinsurerDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Reinsurer [Domain]</link:label>
    <link:label id="lab_us-gaap_CededCreditRiskReinsurerDomain_label_en-US" xlink:label="lab_us-gaap_CededCreditRiskReinsurerDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ceded Credit Risk, Reinsurer [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CededCreditRiskReinsurerDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CededCreditRiskReinsurerDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CededCreditRiskReinsurerDomain" xlink:to="lab_us-gaap_CededCreditRiskReinsurerDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_643288de-fd56-4624-a922-99e1a6eb5061_terseLabel_en-US" xlink:label="lab_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term investments</link:label>
    <link:label id="lab_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Short Term Investments Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other Short Term Investments Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_OtherShortTermInvestmentsBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_ci_IncomeLossAttributableToTransitioningClientsPretax_cbc378c2-a1ea-4424-a882-d5bfc82792fc_negatedLabel_en-US" xlink:label="lab_ci_IncomeLossAttributableToTransitioningClientsPretax" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjustment for transitioning clients</link:label>
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    <link:label id="lab_ci_AnnuitizationElectionPeriod_d19698b8-112a-45de-8191-5a11600549d3_terseLabel_en-US" xlink:label="lab_ci_AnnuitizationElectionPeriod" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Annuitization election period</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_EquitySecuritiesWithoutReadilyDeterminableFairValueAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_EquitySecuritiesWithoutReadilyDeterminableFairValueAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
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    <link:label id="lab_us-gaap_VariableAnnuityMember_36df36e5-02a1-481e-8859-d88680eed92e_terseLabel_en-US" xlink:label="lab_us-gaap_VariableAnnuityMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Variable Annuity</link:label>
    <link:label id="lab_us-gaap_VariableAnnuityMember_label_en-US" xlink:label="lab_us-gaap_VariableAnnuityMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Variable Annuity [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_VariableAnnuityMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_VariableAnnuityMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_VariableAnnuityMember" xlink:to="lab_us-gaap_VariableAnnuityMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_MoneyMarketFundsMember_50e0e8a4-b850-4a97-bad2-5e9ed60201f0_terseLabel_en-US" xlink:label="lab_us-gaap_MoneyMarketFundsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Money market funds</link:label>
    <link:label id="lab_us-gaap_MoneyMarketFundsMember_label_en-US" xlink:label="lab_us-gaap_MoneyMarketFundsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Money Market Funds [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_MoneyMarketFundsMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_MoneyMarketFundsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_MoneyMarketFundsMember" xlink:to="lab_us-gaap_MoneyMarketFundsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_RealizedInvestmentGainLossIncludingEquityMethodSubsidiaries_b119a508-3184-4e51-a63b-65cbd8adeeac_negatedLabel_en-US" xlink:label="lab_ci_RealizedInvestmentGainLossIncludingEquityMethodSubsidiaries" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net realized investments (gains) losses</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_ci_RealizedInvestmentGainLossIncludingEquityMethodSubsidiaries" xlink:href="ci-20200930.xsd#ci_RealizedInvestmentGainLossIncludingEquityMethodSubsidiaries"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_RealizedInvestmentGainLossIncludingEquityMethodSubsidiaries" xlink:to="lab_ci_RealizedInvestmentGainLossIncludingEquityMethodSubsidiaries" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAsset_796ee3f1-eb89-4769-a554-a14762934c60_totalLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAsset" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Property and equipment, net</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseRightOfUseAsset_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseRightOfUseAsset" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Right-of-Use Asset, after Accumulated Amortization</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseRightOfUseAsset" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseRightOfUseAsset"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinanceLeaseRightOfUseAsset" xlink:to="lab_us-gaap_FinanceLeaseRightOfUseAsset" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossIncludedInOtherComprehensiveIncomeLoss_023c0745-7be2-4edb-ae22-99c11defdd64_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossIncludedInOtherComprehensiveIncomeLoss" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Gains (losses) included in other comprehensive income</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossIncludedInOtherComprehensiveIncomeLoss" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetGainLossIncludedInOtherComprehensiveIncomeLoss"/>
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    <link:label id="lab_us-gaap_HedgingRelationshipDomain_2f0a044d-4d6c-489b-9d74-62198a152cdb_terseLabel_en-US" xlink:label="lab_us-gaap_HedgingRelationshipDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Relationship [Domain]</link:label>
    <link:label id="lab_us-gaap_HedgingRelationshipDomain_label_en-US" xlink:label="lab_us-gaap_HedgingRelationshipDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hedging Relationship [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_HedgingRelationshipDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_HedgingRelationshipDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_HedgingRelationshipDomain" xlink:to="lab_us-gaap_HedgingRelationshipDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_RealEstateFundsMember_50e2e4e4-6260-4cf1-8750-aaa6ce10923e_terseLabel_en-US" xlink:label="lab_us-gaap_RealEstateFundsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Real estate funds</link:label>
    <link:label id="lab_us-gaap_RealEstateFundsMember_label_en-US" xlink:label="lab_us-gaap_RealEstateFundsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Real Estate Funds [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_RealEstateFundsMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_RealEstateFundsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_RealEstateFundsMember" xlink:to="lab_us-gaap_RealEstateFundsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_BasisOfAccountingPolicyPolicyTextBlock_97c61b28-e9d2-4757-a01b-fe70169369fa_terseLabel_en-US" xlink:label="lab_us-gaap_BasisOfAccountingPolicyPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Basis of Presentation</link:label>
    <link:label id="lab_us-gaap_BasisOfAccountingPolicyPolicyTextBlock_label_en-US" xlink:label="lab_us-gaap_BasisOfAccountingPolicyPolicyTextBlock" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Basis of Accounting, Policy [Policy Text Block]</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_BasisOfAccountingPolicyPolicyTextBlock" xlink:to="lab_us-gaap_BasisOfAccountingPolicyPolicyTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract_13ccb67b-c001-48aa-bb1b-aa7b335c461c_terseLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Non-current</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Noncurrent [Abstract]</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Noncurrent</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilitiesNoncurrentAbstract"/>
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    <link:label id="lab_us-gaap_IncreaseDecreaseInTemporaryEquityRollForward_8251c863-dd74-4213-a4cd-02b177a00cd4_terseLabel_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInTemporaryEquityRollForward" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Change in Redeemable Noncontrolling Interests</link:label>
    <link:label id="lab_us-gaap_IncreaseDecreaseInTemporaryEquityRollForward_label_en-US" xlink:label="lab_us-gaap_IncreaseDecreaseInTemporaryEquityRollForward" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Increase (Decrease) in Temporary Equity [Roll Forward]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IncreaseDecreaseInTemporaryEquityRollForward" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IncreaseDecreaseInTemporaryEquityRollForward"/>
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    <link:label id="lab_us-gaap_ConsolidationVariableInterestEntityPolicy_6aaf16f2-ca6e-49be-801f-6c2442b0102b_terseLabel_en-US" xlink:label="lab_us-gaap_ConsolidationVariableInterestEntityPolicy" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Variable Interest Entities</link:label>
    <link:label id="lab_us-gaap_ConsolidationVariableInterestEntityPolicy_label_en-US" xlink:label="lab_us-gaap_ConsolidationVariableInterestEntityPolicy" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Consolidation, Variable Interest Entity, Policy [Policy Text Block]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ConsolidationVariableInterestEntityPolicy" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ConsolidationVariableInterestEntityPolicy"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ConsolidationVariableInterestEntityPolicy" xlink:to="lab_us-gaap_ConsolidationVariableInterestEntityPolicy" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LossContingenciesTable_13e5301d-3f2e-42b9-9497-9dbdb5560b2e_terseLabel_en-US" xlink:label="lab_us-gaap_LossContingenciesTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Loss Contingencies [Table]</link:label>
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    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LossContingenciesTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LossContingenciesTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LossContingenciesTable" xlink:to="lab_us-gaap_LossContingenciesTable" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CarryingReportedAmountFairValueDisclosureMember_70aa503b-2b8e-43ba-b88c-6066cc34c80c_terseLabel_en-US" xlink:label="lab_us-gaap_CarryingReportedAmountFairValueDisclosureMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Carrying Value</link:label>
    <link:label id="lab_us-gaap_CarryingReportedAmountFairValueDisclosureMember_label_en-US" xlink:label="lab_us-gaap_CarryingReportedAmountFairValueDisclosureMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reported Value Measurement [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CarryingReportedAmountFairValueDisclosureMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CarryingReportedAmountFairValueDisclosureMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CarryingReportedAmountFairValueDisclosureMember" xlink:to="lab_us-gaap_CarryingReportedAmountFairValueDisclosureMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_CorporateAndEliminationsMember_8042ff5f-ec44-4afb-9bb0-9cc73d63bd59_terseLabel_en-US" xlink:label="lab_ci_CorporateAndEliminationsMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate and Eliminations</link:label>
    <link:label id="lab_ci_CorporateAndEliminationsMember_label_en-US" xlink:label="lab_ci_CorporateAndEliminationsMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate And Eliminations [Member]</link:label>
    <link:label id="lab_ci_CorporateAndEliminationsMember_documentation_en-US" xlink:label="lab_ci_CorporateAndEliminationsMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Reflects amounts not allocated to other segments, such as net interest expense (defined as interest on corporate debt less net investment income on investments not supporting segment operations), interest on uncertain tax positions, certain litigation matters, intersegment eliminations, compensation cost for stock options, expense associated with its frozen pension plans, certain corporate project and overhead costs.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_CorporateAndEliminationsMember" xlink:href="ci-20200930.xsd#ci_CorporateAndEliminationsMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_CorporateAndEliminationsMember" xlink:to="lab_ci_CorporateAndEliminationsMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDue20416125InterestMember_a25d19ab-711e-4531-ac1d-6d2aff3c2743_terseLabel_en-US" xlink:label="lab_ci_NotesDue20416125InterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$448&#160;million, 6.125% Notes due 2041</link:label>
    <link:label id="lab_ci_NotesDue20416125InterestMember_label_en-US" xlink:label="lab_ci_NotesDue20416125InterestMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Notes Due 2041, 6.125% Interest [Member]</link:label>
    <link:label id="lab_ci_NotesDue20416125InterestMember_documentation_en-US" xlink:label="lab_ci_NotesDue20416125InterestMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Senior notes payable bearing interest at 6.125% due in 2041. Debt assumed acquisition from Express Scripts.</link:label>
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    <link:label id="lab_ci_AdjustedIncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest_58abea4f-a4d4-4821-8dec-25c6b08c1c13_terseLabel_en-US" xlink:label="lab_ci_AdjustedIncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pre-tax adjusted income (loss) from operations</link:label>
    <link:label id="lab_ci_AdjustedIncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest_label_en-US" xlink:label="lab_ci_AdjustedIncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Adjusted Income Loss From Continuing Operations Before Income Taxes Extraordinary Items Noncontrolling Interest</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AdjustedIncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest" xlink:href="ci-20200930.xsd#ci_AdjustedIncomeLossFromContinuingOperationsBeforeIncomeTaxesExtraordinaryItemsNoncontrollingInterest"/>
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    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups_80a1c13e-7e5e-4786-ab63-b1b28e53d166_totalLabel_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Including Disposal Groups</link:label>
    <link:label id="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Insurance And Contractholder Liabilities, Including Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups" xlink:to="lab_ci_InsuranceAndContractholderLiabilitiesIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LongTermDebtFairValue_97a9d44b-49e8-424c-839a-26ba14d22b7d_terseLabel_en-US" xlink:label="lab_us-gaap_LongTermDebtFairValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term debt, including current maturities, excluding finance leases</link:label>
    <link:label id="lab_us-gaap_LongTermDebtFairValue_label_en-US" xlink:label="lab_us-gaap_LongTermDebtFairValue" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Long-term Debt, Fair Value</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LongTermDebtFairValue" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LongTermDebtFairValue"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LongTermDebtFairValue" xlink:to="lab_us-gaap_LongTermDebtFairValue" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3_a0c70cb9-3c9d-4187-9c31-c73f75d8c75d_negatedLabel_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Transfers out of Level 3</link:label>
    <link:label id="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3_label_en-US" xlink:label="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset, Transfers out of Level 3</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3" xlink:to="lab_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisAssetTransfersOutOfLevel3" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_809156ab-b51c-48d9-89b6-56c7b82cb7c8_negatedLabel_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unrealized Depreciation</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Continuous Unrealized Loss Position 12 Months Or Longer Accumulated Loss Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:label id="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Available For Sale Securities Continuous Unrealized Loss Position 12 Months Or Longer Accumulated Loss Before Reclassification To Disposal Group Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_AvailableForSaleSecuritiesContinuousUnrealizedLossPosition12MonthsOrLongerAccumulatedLossBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_IncomeTaxExpenseBenefit_d6ba8d84-d284-46ee-8285-8ef85c48129e_verboseLabel_en-US" xlink:label="lab_us-gaap_IncomeTaxExpenseBenefit" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total income taxes</link:label>
    <link:label id="lab_us-gaap_IncomeTaxExpenseBenefit_label_en-US" xlink:label="lab_us-gaap_IncomeTaxExpenseBenefit" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Income Tax Expense (Benefit)</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_IncomeTaxExpenseBenefit" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_IncomeTaxExpenseBenefit" xlink:to="lab_us-gaap_IncomeTaxExpenseBenefit" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents_5132cd02-705a-4e50-ac4a-44047c971c3d_terseLabel_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash, cash equivalents, and restricted cash September 30, per Consolidated Balance Sheets</link:label>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents_7b84e5ae-aefd-4ccb-865c-5c332099ba13_totalLabel_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Total cash, cash equivalents, and restricted cash and cash equivalents</link:label>
    <link:label id="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents_label_en-US" xlink:label="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents" xlink:to="lab_us-gaap_CashCashEquivalentsRestrictedCashAndRestrictedCashEquivalents" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_MeasurementInputCreditSpreadMember_998fa62a-fd74-4fc8-922c-845477fa5e48_terseLabel_en-US" xlink:label="lab_us-gaap_MeasurementInputCreditSpreadMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Weighting of credit spreads</link:label>
    <link:label id="lab_us-gaap_MeasurementInputCreditSpreadMember_label_en-US" xlink:label="lab_us-gaap_MeasurementInputCreditSpreadMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Measurement Input, Credit Spread [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_MeasurementInputCreditSpreadMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_MeasurementInputCreditSpreadMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_MeasurementInputCreditSpreadMember" xlink:to="lab_us-gaap_MeasurementInputCreditSpreadMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleTable_6506b0bb-e254-4d84-9329-8f32bde4b944_terseLabel_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale [Table]</link:label>
    <link:label id="lab_us-gaap_DebtSecuritiesAvailableForSaleTable_label_en-US" xlink:label="lab_us-gaap_DebtSecuritiesAvailableForSaleTable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Debt Securities, Available-for-sale [Table]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DebtSecuritiesAvailableForSaleTable" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DebtSecuritiesAvailableForSaleTable"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DebtSecuritiesAvailableForSaleTable" xlink:to="lab_us-gaap_DebtSecuritiesAvailableForSaleTable" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups_d0c3cc68-18b2-4f70-a85c-fa1bc6e48531_periodStartLabel_en-US" xlink:label="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Beginning balance, net</link:label>
    <link:label id="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups_9ccb5bb3-b4e7-4be0-80bf-60a234f49029_periodEndLabel_en-US" xlink:label="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Ending balance, net</link:label>
    <link:label id="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Unpaid Claims And Claims Adjustment Expense Net Including Disposal Groups</link:label>
    <link:label id="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability For Unpaid Claims And Claims Adjustment Expense Net Including Disposal Groups</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:to="lab_ci_LiabilityForUnpaidClaimsAndClaimsAdjustmentExpenseNetIncludingDisposalGroups" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FinanceLeaseLiabilityCurrent_f9b954df-5b06-4fc6-b139-e3297e80881d_terseLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityCurrent" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term debt</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseLiabilityCurrent_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityCurrent" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Liability, Current</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseLiabilityCurrent" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseLiabilityCurrent"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FinanceLeaseLiabilityCurrent" xlink:to="lab_us-gaap_FinanceLeaseLiabilityCurrent" xlink:type="arc" order="1"/>
    <link:label id="lab_dei_LocalPhoneNumber_d41c36f3-58f2-4677-b50c-08e7542db00b_terseLabel_en-US" xlink:label="lab_dei_LocalPhoneNumber" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Local Phone Number</link:label>
    <link:label id="lab_dei_LocalPhoneNumber_label_en-US" xlink:label="lab_dei_LocalPhoneNumber" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Local Phone Number</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_LocalPhoneNumber"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_dei_LocalPhoneNumber" xlink:to="lab_dei_LocalPhoneNumber" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NotesDueMarch12021FloatingRateInterestMember_703495b8-ac8e-4e22-b9c0-721871e7cf39_terseLabel_en-US" xlink:label="lab_ci_NotesDueMarch12021FloatingRateInterestMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">$1,400 million, Floating Rate Term Loan due 3/2021</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_FairValueByMeasurementBasisAxis" xlink:to="lab_us-gaap_FairValueByMeasurementBasisAxis" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_PharmaceuticalManufacturerReceivable_ffa21e4a-8ec9-46d6-a20d-0d8b2d45e6e1_terseLabel_en-US" xlink:label="lab_ci_PharmaceuticalManufacturerReceivable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmaceutical manufacturers receivable</link:label>
    <link:label id="lab_ci_PharmaceuticalManufacturerReceivable_label_en-US" xlink:label="lab_ci_PharmaceuticalManufacturerReceivable" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pharmaceutical Manufacturer Receivable</link:label>
    <link:label id="lab_ci_PharmaceuticalManufacturerReceivable_documentation_en-US" xlink:label="lab_ci_PharmaceuticalManufacturerReceivable" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Receivables due from pharmaceutical manufacturers related to rebate contracts.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_PharmaceuticalManufacturerReceivable" xlink:href="ci-20200930.xsd#ci_PharmaceuticalManufacturerReceivable"/>
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    <link:label id="lab_ci_CSRLitigationWithTheFederalGovernmentMember_b55923d6-a5a2-465b-83f4-0ed03ec17187_terseLabel_en-US" xlink:label="lab_ci_CSRLitigationWithTheFederalGovernmentMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">CSR Litigation with the Federal Government</link:label>
    <link:label id="lab_ci_CSRLitigationWithTheFederalGovernmentMember_label_en-US" xlink:label="lab_ci_CSRLitigationWithTheFederalGovernmentMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">CSR Litigation With The Federal Government [Member]</link:label>
    <link:label id="lab_ci_CSRLitigationWithTheFederalGovernmentMember_documentation_en-US" xlink:label="lab_ci_CSRLitigationWithTheFederalGovernmentMember" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">CSR Litigation With The Federal Government</link:label>
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    <link:label id="lab_us-gaap_FinanceLeaseLiabilityCurrentStatementOfFinancialPositionExtensibleList_1d7619ae-b055-4293-8d17-e44dd084a4ec_terseLabel_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityCurrentStatementOfFinancialPositionExtensibleList" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Balance sheet location of current finance lease liabilities</link:label>
    <link:label id="lab_us-gaap_FinanceLeaseLiabilityCurrentStatementOfFinancialPositionExtensibleList_label_en-US" xlink:label="lab_us-gaap_FinanceLeaseLiabilityCurrentStatementOfFinancialPositionExtensibleList" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Finance Lease, Liability, Current, Statement of Financial Position [Extensible List]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_FinanceLeaseLiabilityCurrentStatementOfFinancialPositionExtensibleList" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_FinanceLeaseLiabilityCurrentStatementOfFinancialPositionExtensibleList"/>
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    <link:label id="lab_us-gaap_ShortTermDebtTypeDomain_41998248-fc6d-4a5f-bb13-c954be70e3b6_terseLabel_en-US" xlink:label="lab_us-gaap_ShortTermDebtTypeDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term Debt, Type [Domain]</link:label>
    <link:label id="lab_us-gaap_ShortTermDebtTypeDomain_label_en-US" xlink:label="lab_us-gaap_ShortTermDebtTypeDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Short-term Debt, Type [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ShortTermDebtTypeDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ShortTermDebtTypeDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ShortTermDebtTypeDomain" xlink:to="lab_us-gaap_ShortTermDebtTypeDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_ServiceOtherMember_236c3ea0-cb4d-47c9-b863-bcd610f26eb1_terseLabel_en-US" xlink:label="lab_us-gaap_ServiceOtherMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Other external revenues</link:label>
    <link:label id="lab_us-gaap_ServiceOtherMember_label_en-US" xlink:label="lab_us-gaap_ServiceOtherMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Service, Other [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ServiceOtherMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_ServiceOtherMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_ServiceOtherMember" xlink:to="lab_us-gaap_ServiceOtherMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_UnearnedPremiumsCurrentIncludingDisposalGroups_ca69ad6a-1330-4cec-8407-bd3ee650525f_terseLabel_en-US" xlink:label="lab_ci_UnearnedPremiumsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned premiums, current</link:label>
    <link:label id="lab_ci_UnearnedPremiumsCurrentIncludingDisposalGroups_label_en-US" xlink:label="lab_ci_UnearnedPremiumsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Unearned Premiums Current Including Disposal Groups</link:label>
    <link:label id="lab_ci_UnearnedPremiumsCurrentIncludingDisposalGroups_documentation_en-US" xlink:label="lab_ci_UnearnedPremiumsCurrentIncludingDisposalGroups" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Carrying amount of premiums written on insurance contracts that have not been earned as of the balance sheet date, expected to be paid in one year.</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_UnearnedPremiumsCurrentIncludingDisposalGroups" xlink:href="ci-20200930.xsd#ci_UnearnedPremiumsCurrentIncludingDisposalGroups"/>
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    <link:label id="lab_us-gaap_SignificantAccountingPoliciesTextBlock_a9b9b6cc-1d95-4963-a00b-a0f4b579c399_terseLabel_en-US" xlink:label="lab_us-gaap_SignificantAccountingPoliciesTextBlock" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Summary of Significant Accounting Policies</link:label>
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    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_SignificantAccountingPoliciesTextBlock" xlink:to="lab_us-gaap_SignificantAccountingPoliciesTextBlock" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInInvestingActivities_49ac5022-7fb5-4c8d-b18d-f48a38bb1840_totalLabel_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">NET CASH (USED IN) INVESTING ACTIVITIES&#160;</link:label>
    <link:label id="lab_us-gaap_NetCashProvidedByUsedInInvestingActivities_label_en-US" xlink:label="lab_us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Net Cash Provided by (Used in) Investing Activities</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities"/>
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    <link:label id="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale_79159d07-927b-4017-856c-98a3bf54c82f_terseLabel_en-US" xlink:label="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Hybrid equity securities</link:label>
    <link:label id="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale_label_en-US" xlink:label="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities, Hybrid Instruments, Carrying Amount, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:label id="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale_documentation_en-US" xlink:label="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:role="http://www.xbrl.org/2003/role/documentation" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Equity Securities, Hybrid Instruments, Carrying Amount, Before Reclassification To Disposal Group, Assets Held For Sale</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:href="ci-20200930.xsd#ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:to="lab_ci_EquitySecuritiesHybridInstrumentsCarryingAmountBeforeReclassificationToDisposalGroupAssetsHeldForSale" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_PendingLitigationMember_989f838f-7cfc-474c-a4d7-3d8dd44e0dde_terseLabel_en-US" xlink:label="lab_us-gaap_PendingLitigationMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pending Litigation</link:label>
    <link:label id="lab_us-gaap_PendingLitigationMember_label_en-US" xlink:label="lab_us-gaap_PendingLitigationMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Pending Litigation [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_PendingLitigationMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_PendingLitigationMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_PendingLitigationMember" xlink:to="lab_us-gaap_PendingLitigationMember" xlink:type="arc" order="1"/>
    <link:label id="lab_ci_NetworkPharmacyMember_116bea10-ef3b-4598-a7b1-52913989b399_terseLabel_en-US" xlink:label="lab_ci_NetworkPharmacyMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Network revenues</link:label>
    <link:label id="lab_ci_NetworkPharmacyMember_label_en-US" xlink:label="lab_ci_NetworkPharmacyMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Network Pharmacy [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_ci_NetworkPharmacyMember" xlink:href="ci-20200930.xsd#ci_NetworkPharmacyMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_ci_NetworkPharmacyMember" xlink:to="lab_ci_NetworkPharmacyMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_GuaranteeObligationsCurrentCarryingValue_50dc14b5-23f9-49f7-949f-2e78ae3df8c3_terseLabel_en-US" xlink:label="lab_us-gaap_GuaranteeObligationsCurrentCarryingValue" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Liability for guarantees</link:label>
    <link:label id="lab_us-gaap_GuaranteeObligationsCurrentCarryingValue_label_en-US" xlink:label="lab_us-gaap_GuaranteeObligationsCurrentCarryingValue" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Guarantor Obligations, Current Carrying Value</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_GuaranteeObligationsCurrentCarryingValue" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_GuaranteeObligationsCurrentCarryingValue"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_GuaranteeObligationsCurrentCarryingValue" xlink:to="lab_us-gaap_GuaranteeObligationsCurrentCarryingValue" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_CorporateDebtSecuritiesMember_a9fb223e-aaa1-4f9b-b3e5-17b1fdd7557e_verboseLabel_en-US" xlink:label="lab_us-gaap_CorporateDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate</link:label>
    <link:label id="lab_us-gaap_CorporateDebtSecuritiesMember_3f160490-feb3-4303-bed2-7720ac33a962_terseLabel_en-US" xlink:label="lab_us-gaap_CorporateDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate securities</link:label>
    <link:label id="lab_us-gaap_CorporateDebtSecuritiesMember_label_en-US" xlink:label="lab_us-gaap_CorporateDebtSecuritiesMember" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Corporate Debt Securities [Member]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CorporateDebtSecuritiesMember" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_CorporateDebtSecuritiesMember"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_CorporateDebtSecuritiesMember" xlink:to="lab_us-gaap_CorporateDebtSecuritiesMember" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_DiscontinuedOperationsAndDisposalGroupsAbstract_label_en-US" xlink:label="lab_us-gaap_DiscontinuedOperationsAndDisposalGroupsAbstract" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Discontinued Operations and Disposal Groups [Abstract]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_DiscontinuedOperationsAndDisposalGroupsAbstract" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_DiscontinuedOperationsAndDisposalGroupsAbstract"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_DiscontinuedOperationsAndDisposalGroupsAbstract" xlink:to="lab_us-gaap_DiscontinuedOperationsAndDisposalGroupsAbstract" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_LitigationStatusDomain_46802454-cd1c-4ff6-83f6-2d26c38f88f3_terseLabel_en-US" xlink:label="lab_us-gaap_LitigationStatusDomain" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Litigation Status [Domain]</link:label>
    <link:label id="lab_us-gaap_LitigationStatusDomain_label_en-US" xlink:label="lab_us-gaap_LitigationStatusDomain" xlink:role="http://www.xbrl.org/2003/role/label" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Litigation Status [Domain]</link:label>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_LitigationStatusDomain" xlink:href="http://xbrl.fasb.org/us-gaap/2020/elts/us-gaap-2020-01-31.xsd#us-gaap_LitigationStatusDomain"/>
    <link:labelArc xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="loc_us-gaap_LitigationStatusDomain" xlink:to="lab_us-gaap_LitigationStatusDomain" xlink:type="arc" order="1"/>
    <link:label id="lab_us-gaap_FairValueByBalanceSheetGroupingTable_0861259e-bbdb-4091-a174-069bee4694b4_terseLabel_en-US" xlink:label="lab_us-gaap_FairValueByBalanceSheetGroupingTable" xlink:role="http://www.xbrl.org/2003/role/terseLabel" xlink:type="resource" xmlns:xml="http://www.w3.org/XML/1998/namespace" xml:lang="en-US">Fair Value, by Balance Sheet Grouping [Table]</link:label>
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