Insurance and Contractholder Liabilities (Tables)

12 Months Ended

Dec. 31, 2018

		December 31, 2018						December 31, 2017

(In millions)		Current		Non-current		Total		Current		Non-current		Total
Contractholder deposit funds	$	641	$	7,365	$	8,006	$	713	$	7,483	$	8,196
Future policy benefits		740		8,981		9,721		706		9,334		10,040
Unpaid claims and claim expenses
Integrated Medical		2,678		19		2,697		2,401		19		2,420
Other segments		2,394		3,230		5,624		2,178		3,289		5,467
Unearned premiums		348		379		727		319		405		724
Total insurance and contractholder liabilities	$	6,801	$	19,974	$	26,775	$	6,317	$	20,530	$	26,847

(In billions)		2018							2017
Discounted liabilities	$				4.2		$				4.0
Aggregate amount of discount	$				1.1		$				1.0
Range of discount rates		4.2	%	-	5.2	%		4.5	%	-	5.2	%

(In millions, except for claims frequency)
															Incurred
	Incurred Claims (undiscounted)														But Not
	Unaudited														Reported		Claims
Accident Year	2012		2013		2014		2015		2016		2017		2018		Liabilities ⁽¹⁾		Frequency
2012	$	995	$	951	$	889	$	876	$	883	$	880	$	861	$	-		21,183
2013				1,063		1,037		1,062		1,072		1,057		1,032		-		23,526
2014						1,158		1,129		1,167		1,146		1,094		-		25,314
2015								1,184		1,154		1,185		1,160		-		25,737
2016										1,246		1,184		1,199		3		25,349
2017												1,226		1,193		10		23,382
2018														1,348		515		12,025
Cumulative incurred claims for the periods presented													$	7,887
⁽¹⁾ Incurred but not reported amounts are included in 2018 incurred claims.

	Cumulative Paid Claims
	Unaudited
Accident Year	2012		2013		2014		2015		2016		2017		2018
2012	$	81	$	288	$	429	$	504	$	571	$	621	$	661
2013				92		342		503		600		670		732
2014						111		379		575		667		743
2015								114		417		603		702
2016										122		411		598
2017												110		396
2018														116
Cumulative paid claims for the periods presented													$	3,948

All outstanding liabilities for the periods presented, net of reinsurance													$	3,939
All outstanding liabilities prior to 2012, net of reinsurance														921
Impact of discounting														(885)
Liability for long-term disability unpaid claims and claim expenses, net of reinsurance													$	3,975

(In millions)
Net outstanding liabilities – Group Disability and Life businesses
Long-term disability liabilities, net of reinsurance	$	3,975
Other short-duration insurance books of business, net of reinsurance		594
Liabilities for unpaid claims and claim expenses, net of reinsurance		4,569
Reinsurance recoverable on unpaid claims – Group Disability and Life businesses
Long-term disability		94
Other short-duration insurance books of business		11
Total reinsurance recoverable on unpaid claims		105
Total liability for unpaid claims and claim expenses – Group Disability and Life businesses		4,674
International Markets segment		758
Other Operations		192
Unpaid claims and claim expenses - Group Disability and Other and International Markets	$	5,624

(In millions)	2018		2017		2016
Balance at January 1,	$	2,420	$	2,261	$	2,105
Less: Reinsurance and other amounts recoverable		262		273		237
Balance at January 1, net		2,158		1,988		1,868
Acquired, net		40		-		-
Incurred costs related to:
Current year		21,331		19,334		18,085
Prior years		(173)		(227)		(70)
Total incurred		21,158		19,107		18,015
Paid costs related to:
Current year		18,978		17,179		16,142
Prior years		1,945		1,758		1,753
Total paid		20,923		18,937		17,895
Balance at December 31, net		2,433		2,158		1,988
Add: Reinsurance and other amounts recoverable		264		262		273
Balance at December 31,	$	2,697	$	2,420	$	2,261

	2018				2017
($ in millions)		$	%⁽¹⁾			$	%⁽²⁾
Actual completion factors	$	92	0.5	%	$	87	0.6	%
Medical cost trend		72	0.4			131	0.7
Other		9	-			9	-
Total favorable variance	$	173	0.9	%	$	227	1.3	%

(1) Percentage of current year incurred costs as reported for 2017.
(2) Percentage of current year incurred costs as reported for 2016.

	Incurred Costs
Incurral Year	2017 (Unaudited)		2018		Unpaid Claims & Claim Expenses		Claims Frequency
(in millions)
2017	$	18,692	$	18,528	$	22		2.6 million
2018				20,458	$	2,266		2.9 million
Cumulative incurred costs plus acquired for the periods presented			$	38,986

	Cumulative Costs Paid
Incurral Year	2017 (Unaudited)		2018
2017	$	16,628	$	18,506
2018				18,192
Cumulative paid costs for the periods presented			$	36,698

Outstanding liabilities for the periods presented, net of reinsurance			$	2,288
Other long-duration liabilities not included in development table above				145
Net unpaid claims and claims expenses - Integrated Medical				2,433
Reinsurance and other amounts recoverable				264
Unpaid claims and claim expenses - Integrated Medical			$	2,697

(In millions)	2018		2017
Group Disability and Other
Group Disability and Life	$	4,674	$	4,491
Other Operations		192		193
Total Group Disability and Other		4,866		4,684
International Markets		758		783
Unpaid claims and claim expenses Group Disability and Other and International Markets	$	5,624	$	5,467