XML 55 R44.htm IDEA: XBRL DOCUMENT v3.20.2
Acquisitions, Intangible Assets and Goodwill - Additional Information (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 03, 2019
Apr. 01, 2019
Sep. 30, 2020
Sep. 30, 2019
Jun. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Acquisitions Intangible Assets And Goodwill [Line Items]                
Cash consideration           $ 0 $ 114,603  
Goodwill     $ 465,602     465,602   $ 462,927
Amortization expense related to capitalized internal-use software     3,700 $ 4,100   10,900 11,500  
Amortization expense     3,070 2,521   9,796 $ 5,715  
Capitalized internal-use software, net     29,802     29,802   $ 33,156
Capitalized Internal-Use Software Net in Development Phase                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Capitalized internal-use software, net     $ 7,600     $ 7,600    
GetFeedback, Inc                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Closing date of acquisition Sep. 03, 2019              
Percentage of outstanding shares acquired 100.00%              
Business combination, consideration paid in common stock 376,333              
Business combination, fair value of common stock $ 16.24              
Cash consideration $ 61,500              
Net cash acquired 700              
Business combination, total purchase consideration 68,300              
Business combination, net tangible liabilities 3,300              
Goodwill 53,900              
GetFeedback, Inc | General and Administrative Expenses                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Acquisition-related incremental expenses       $ 700        
GetFeedback, Inc | Customer Relationships and Developed Technology                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Business combination, fair value identifiable intangible assets $ 17,700              
Usabilla Holding B.V.                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Closing date of acquisition   Apr. 01, 2019            
Percentage of outstanding shares acquired   100.00%            
Business combination, consideration paid in common stock   1,644,413            
Business combination, fair value of common stock   $ 18.30            
Cash consideration   $ 53,100            
Net cash acquired   1,100            
Business combination, total purchase consideration   84,300            
Business combination, net tangible liabilities   2,900            
Goodwill   $ 72,100            
Usabilla Holding B.V. | General and Administrative Expenses                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Acquisition-related incremental expenses         $ 1,000      
Usabilla Holding B.V. | Certain Employees of Acquired Company                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Business acquisition, additional consideration granted   299,798            
Requisite service period   3 years            
Usabilla Holding B.V. | Developed Technology                
Acquisitions Intangible Assets And Goodwill [Line Items]                
Business combination, fair value identifiable intangible assets   $ 15,100