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Equity Incentive Plans and Stock-Based Compensation (Tables)
12 Months Ended
Jan. 31, 2024
Share-Based Payment Arrangement [Abstract]  
Summary of Option Activity Under Stock Plans Stock option activity during fiscal year 2024 was as follows:
Options Outstanding
Stock Options (in thousands)Weighted-Average
Exercise Price
Weighted-Average
Remaining Contractual
Life (years)
Aggregate Intrinsic
Value (in thousands)
Balance as of January 31, 2023
13,898 $3.32 7.7$169,324 
Granted2,995 $0.10 
Exercised(5,221)$1.29 
Forfeited(592)$1.80 
Expired— $— 
Balance as of January 31, 2024
11,080 $3.49 7.8$216,010 
Vested and exercisable as of January 31, 2024
4,990 $4.59 6.6$91,793 
Schedule of Fair Value Assumptions for Stock Options
Fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following weighted-average assumptions:
Year Ended January 31,
202420232022
Expected term (years)5.95.9
6.1
Expected volatility65.2%60.6%
57.2%
Risk-free interest rate3.6%3.5%
1.4%
Expected dividend yield0.0%0.0%0.0%
Summary of RSU Activity
RSU activity during fiscal year 2024 was as follows:
RSUs (in thousands)Weighted-Average Grant
Date Fair Value Per Share
Unvested as of January 31, 2023
36,785 $22.48 
Granted19,274 $16.95 
Vested(17,556)$20.64 
Forfeited(7,231)$23.39 
Unvested as of January 31, 2024
31,272 $19.89 
Schedule of Fair Value Assumptions for ESPP Shares
The fair value of ESPP awards was estimated using the Black-Scholes option pricing model with the following weighted-average assumptions:
Year Ended January 31,
202420232022
Expected term (years)0.50.50.6
Expected volatility67.4%69.0%55.7%
Risk-free interest rate5.02%1.86%0.05%
Expected dividend yield0.0%0.0%0.0%
Schedule of Stock-Based Compensation Expense
Stock-based compensation expense is classified in the consolidated statements of operations as follows (in thousands):
Year Ended January 31,
20242023
2022 (1)
Cost of subscription services revenue$14,750 $11,894 $12,232 
Cost of professional services and other revenue10,958 11,855 29,849 
Sales and marketing144,863 154,922 237,975 
Research and development117,965 102,546 135,713 
General and administrative83,419 88,623 99,814 
Total$371,955 $369,840 $515,583 
(1) Presented net of capitalized stock-based compensation relating to software development costs of $4.5 million.