Commitments and Contingencies - Restructuring Costs (Details) $ in Thousands	12 Months Ended
	Jan. 31, 2023 USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 23,446
Employee Termination Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring charges	22,266
Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Restructuring charges	1,180
Cost of revenue | Subscription services
Restructuring Cost and Reserve [Line Items]
Restructuring charges	182
Cost of revenue | Subscription services | Employee Termination Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring charges	76
Cost of revenue | Subscription services | Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Restructuring charges	106
Cost of revenue | Professional services and other
Restructuring Cost and Reserve [Line Items]
Restructuring charges	710
Cost of revenue | Professional services and other | Employee Termination Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring charges	585
Cost of revenue | Professional services and other | Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Restructuring charges	125
Sales and marketing
Restructuring Cost and Reserve [Line Items]
Restructuring charges	19,491
Sales and marketing | Employee Termination Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring charges	18,965
Sales and marketing | Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Restructuring charges	526
Research and development
Restructuring Cost and Reserve [Line Items]
Restructuring charges	494
Research and development | Employee Termination Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring charges	448
Research and development | Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Restructuring charges	46
General and administrative
Restructuring Cost and Reserve [Line Items]
Restructuring charges	2,569
General and administrative | Employee Termination Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring charges	2,192
General and administrative | Lease Exit Costs
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 377