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Segments
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Segments

Note 13. Segments

We operate as one operating and reportable segment, primarily under the American Home Shield brand. The majority of our revenue is generated from home warranty contracts entered into with our customers. The accounting policies applied to our one operating and reportable segment are described in Note 2.

Our chief operating decision maker (“CODM”), who is our Chief Executive Officer, regularly evaluates financial information, primarily revenue, net income and other measures, on a consolidated basis in deciding how to allocate resources and in assessing performance. Additionally, consolidated revenue is one key component of our incentive compensation program.

Information for our one operating and reportable segment is as follows:

 

 

 

Year Ended
December 31,

 

(In millions)

 

2024

 

 

2023

 

 

2022

 

Revenue

 

$

 

1,843

 

 

$

 

1,780

 

 

$

 

1,662

 

Cost of services rendered

 

 

 

852

 

 

 

 

895

 

 

 

 

952

 

Sales and marketing costs

 

 

 

307

 

 

 

 

299

 

 

 

 

253

 

Customer service costs

 

 

 

104

 

 

 

 

106

 

 

 

 

112

 

General and administrative costs

 

 

 

201

 

 

 

 

176

 

 

 

 

157

 

Other segment items (1)

 

 

 

145

 

 

 

 

133

 

 

 

 

117

 

Net Income

 

$

 

235

 

 

$

 

171

 

 

$

 

71

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Assets

 

$

 

2,107

 

 

$

 

1,089

 

 

$

 

1,082

 

(1)
Other segment items include depreciation and amortization expense, goodwill and intangible impairment, restructuring charges, interest expense, interest and net investment income, loss on extinguishment of debt and provision for income taxes.