Summary of significant accounting policies - Schedule of Revenue from Subscription and Non-Subscription Contractual Arrangements (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2025	Jun. 30, 2024	Jun. 30, 2025	Jun. 30, 2024
Non-subscription revenue
Total revenue	$ 176,501	$ 153,016	$ 344,122	$ 305,139
SaaS subscription and support and maintenance | Recurring Revenue
Non-subscription revenue
Total revenue	166,563	146,101	322,191	288,507
On-premise subscription | Recurring Revenue
Non-subscription revenue
Total revenue	6,200	3,327	14,796	9,274
Subscription revenue
Non-subscription revenue
Total revenue	172,763	149,428	336,987	297,781
Subscription revenue | Recurring Revenue
Non-subscription revenue
Total revenue	172,763	149,428	336,987	297,781
Professional services
Non-subscription revenue
Total revenue	3,735	3,497	7,132	7,203
Professional services | Non-recurring Revenue
Non-subscription revenue
Total revenue	3,735	3,497	7,132	7,203
Perpetual licenses
Non-subscription revenue
Total revenue	3	91	3	155
Perpetual licenses | Non-recurring Revenue
Non-subscription revenue
Total revenue	3	91	3	155
Non-subscription revenue | Non-recurring Revenue
Non-subscription revenue
Total revenue	$ 3,738	$ 3,588	$ 7,135	$ 7,358