Summary of significant accounting policies - Schedule of Revenue from Subscription and Non-Subscription Contractual Arrangements (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2025	Mar. 31, 2024
Non-subscription revenue
Total revenue	$ 167,621	$ 152,123
SaaS subscription and support and maintenance | Recurring Revenue
Non-subscription revenue
Total revenue	155,628	142,406
On-premise subscription | Recurring Revenue
Non-subscription revenue
Total revenue	8,596	5,947
Subscription revenue
Non-subscription revenue
Total revenue	164,224	148,353
Subscription revenue | Recurring Revenue
Non-subscription revenue
Total revenue	164,224	148,353
Professional services
Non-subscription revenue
Total revenue	3,397	3,706
Professional services | Non-recurring Revenue
Non-subscription revenue
Total revenue	3,397	3,706
Perpetual licenses
Non-subscription revenue
Total revenue	0	64
Perpetual licenses | Non-recurring Revenue
Non-subscription revenue
Total revenue	0	64
Non-subscription revenue | Non-recurring Revenue
Non-subscription revenue
Total revenue	$ 3,397	$ 3,770