Income taxes - Schedule of Components of Net Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2024	Dec. 31, 2023
Deferred tax assets:
Accrued compensation	$ 4,646	$ 3,582
Deferred revenue	13,542	15,878
Section 174 capitalization	27,366	17,947
Stock-based compensation	19,345	18,949
Federal tax credits	13,815	11,739
Net operating losses	51,180	54,052
State tax credits	3,303	2,901
Business interest limitation	6,173	9,398
Operating lease liabilities	2,679	3,607
2026 Notes	3,126	4,914
Other	2,863	2,713
Gross deferred tax assets	148,038	145,680
Valuation allowance	(94,923)	(85,256)
Total deferred tax assets	53,115	60,424
Deferred tax liabilities:
Deferred contract costs	(21,547)	(19,087)
Operating lease right-of-use assets	(1,194)	(2,017)
Intangibles and other	(34,021)	(43,571)
Other	(35)	(10)
Gross deferred tax liabilities	(56,797)	(64,685)
Net deferred tax liabilities	(3,682)	(4,261)
Non-current deferred tax assets	1,498	1,691
Non-current deferred tax liabilities	$ (5,180)	$ (5,952)