CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Revenue:
Total revenue	$ 627,399	$ 560,571	$ 478,776
Cost of revenue:
Amortization expense	12,511	13,529	19,932
Total cost of revenue	141,328	126,059	119,227
Gross profit	486,071	434,512	359,549
Operating expenses:
Sales and marketing	252,128	250,757	217,728
Research and development	138,961	134,422	119,906
General and administrative	136,567	135,233	132,562
Amortization expense	27,511	29,349	28,227
Total operating expenses	555,167	549,761	498,423
Loss from operations	(69,096)	(115,249)	(138,874)
Interest income (expense), net	6,615	6,526	(538)
Foreign currency transaction (loss) gain	(2,277)	916	(2,802)
Loss before income tax (provision) benefit	(64,758)	(107,807)	(142,214)
Income tax (provision) benefit	(3,697)	(2,279)	913
Net loss	$ (68,455)	$ (110,086)	$ (141,301)
Net loss per share, basic (in dollars per share)	$ (0.53)	$ (0.88)	$ (1.17)
Net loss per share, diluted (in dollars per share)	$ (0.53)	$ (0.88)	$ (1.17)
Weighted-average shares used to compute net loss per share, basic (in shares)	128,019,692	124,935,620	120,720,972
Weighted-average shares used to compute net loss per share, diluted (in shares)	128,019,692	124,935,620	120,720,972
Subscription
Revenue:
Total revenue	$ 613,591	$ 543,019	$ 455,007
Cost of revenue:
Cost of revenue	114,260	98,554	85,479
Services
Revenue:
Total revenue	13,562	16,325	19,025
Cost of revenue:
Cost of revenue	14,557	13,976	13,816
License
Revenue:
Total revenue	$ 246	$ 1,227	$ 4,744