Summary of significant accounting policies - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Non‑subscription revenue
Total revenue	$ 153,016	$ 135,089	$ 305,139	$ 267,301
Subscription
Non‑subscription revenue
Total revenue	149,428	130,591	297,781	257,821
Subscription | Subscription revenue
Non‑subscription revenue
Total revenue	149,428	130,591	297,781	257,821
SaaS subscription and support and maintenance | Subscription revenue
Non‑subscription revenue
Total revenue	146,101	126,566	288,507	247,328
On‑premise subscription | Subscription revenue
Non‑subscription revenue
Total revenue	3,327	4,025	9,274	10,493
Non‑subscription revenue | Non‑subscription revenue
Non‑subscription revenue
Total revenue	3,588	4,498	7,358	9,480
Professional services
Non‑subscription revenue
Total revenue	3,497	4,254	7,203	8,638
Professional services | Non‑subscription revenue
Non‑subscription revenue
Total revenue	3,497	4,254	7,203	8,638
Perpetual licenses
Non‑subscription revenue
Total revenue	91	244	155	842
Perpetual licenses | Non‑subscription revenue
Non‑subscription revenue
Total revenue	$ 91	$ 244	$ 155	$ 842