Summary of significant accounting policies - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2024	Mar. 31, 2023
Non‑subscription revenue
Total revenue	$ 152,123	$ 132,212
Subscription
Non‑subscription revenue
Total revenue	148,353	127,230
Subscription | Subscription revenue
Non‑subscription revenue
Total revenue	148,353	127,230
SaaS subscription and support and maintenance | Subscription revenue
Non‑subscription revenue
Total revenue	142,406	120,762
On‑premise subscription | Subscription revenue
Non‑subscription revenue
Total revenue	5,947	6,468
Non‑subscription revenue | Non Recurring Revenue Generating Arrangements
Non‑subscription revenue
Total revenue	3,770	4,982
Professional services
Non‑subscription revenue
Total revenue	3,706	4,384
Professional services | Non Recurring Revenue Generating Arrangements
Non‑subscription revenue
Total revenue	3,706	4,384
Perpetual licenses
Non‑subscription revenue
Total revenue	64	598
Perpetual licenses | Non Recurring Revenue Generating Arrangements
Non‑subscription revenue
Total revenue	$ 64	$ 598