CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Operating activities
Net loss	$ (92,676)	$ (120,070)
Adjustments to reconcile net loss to cash provided by operating activities:
Depreciation and amortization expense	37,603	41,738
Amortization of deferred contract costs	15,565	12,091
Amortization of debt issuance costs	2,055	2,040
Non-cash lease expense	4,443	4,373
Provision for credit losses and returns	226	310
Share‑based compensation	78,082	89,524
Deferred tax benefit	(1,973)	(2,019)
Adjustment to contingent consideration	0	388
Other	584	4,603
Changes in operating assets and liabilities:
Trade accounts receivable	(6,512)	(15,125)
Income tax receivable/payable	267	688
Prepaid expenses and other assets	(6,838)	(3,351)
Deferred contract costs	(28,839)	(22,919)
Accounts payable	4,916	7,766
Accrued liabilities	(7,370)	2,872
Deferred revenue	20,512	59,922
Net cash provided by operating activities	20,045	62,831
Investing activities
Acquisitions, net of cash acquired	(18,797)	(4,023)
Purchases of equipment and leasehold improvements	(2,522)	(5,645)
Purchase of investments	(750)	(3,100)
Other	(14)	(151)
Net cash used in investing activities	(22,083)	(12,919)
Financing activities
Debt issuance costs	0	(50)
Cash paid for offering costs	0	(104)
Cash paid for contingent consideration	(206)	(4,588)
Payment of acquisition-related holdback	(277)	(200)
Proceeds from the exercise of stock options	5,640	4,682
Net cash provided by (used in) financing activities	5,157	(260)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	(190)	(1,322)
Net increase in cash, cash equivalents, and restricted cash	2,929	48,330
Cash, cash equivalents, and restricted cash, beginning of period	231,921	177,150
Cash, cash equivalents, and restricted cash, end of period	234,850	225,480
Cash paid for:
Interest	704	683
Income taxes, net of refunds	2,807	1,630
Non-cash activities:
Employee stock purchase plan	3,131	3,419
Offering costs accrued but not paid	0	17
Operating lease assets obtained in exchange for operating lease liabilities	768	7,320
Purchases of equipment and leasehold improvements accrued but not paid	159	311
Reconciliation of cash, cash equivalents, and restricted cash within the condensed consolidated balance sheets to the amounts shown in the condensed consolidated statements of cash flows above:
Cash and cash equivalents	227,619	225,480
Restricted cash included in other current assets	3,631	0
Restricted cash included in other assets	3,600	0
Total cash, cash equivalents, and restricted cash	$ 234,850	$ 225,480