Summary of significant accounting policies - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2023	Mar. 31, 2022
Disaggregation of Revenue [Line Items]
Total revenue	$ 132,212	$ 108,258
Subscription
Disaggregation of Revenue [Line Items]
Total revenue	127,230	102,201
Subscription | Subscription revenue
Disaggregation of Revenue [Line Items]
Total revenue	127,230	102,201
SaaS subscription and support and maintenance | Subscription revenue
Disaggregation of Revenue [Line Items]
Total revenue	120,762	96,350
On‑premise subscription | Subscription revenue
Disaggregation of Revenue [Line Items]
Total revenue	6,468	5,851
Non‑subscription revenue | Non‑subscription revenue
Disaggregation of Revenue [Line Items]
Total revenue	4,982	6,057
Professional services
Disaggregation of Revenue [Line Items]
Total revenue	4,384	3,944
Professional services | Non‑subscription revenue
Disaggregation of Revenue [Line Items]
Total revenue	4,384	3,944
Perpetual licenses
Disaggregation of Revenue [Line Items]
Total revenue	598	2,113
Perpetual licenses | Non‑subscription revenue
Disaggregation of Revenue [Line Items]
Total revenue	$ 598	$ 2,113