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Summary of significant accounting policies - Deferred Contract Costs (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
Concentration Risk [Line Items]          
Total amortization of contract costs $ 3,100,000 $ 2,000,000 $ 9,000,000 $ 5,500,000  
Impairment losses 0 $ 0 0 $ 0  
Trade accounts receivable, net of allowances 69,486,000   69,486,000   $ 69,056,000
Accounts Receivable | Credit Concentration Risk          
Concentration Risk [Line Items]          
Trade accounts receivable, net of allowances $ 10,800,000   $ 10,800,000    
Accounts Receivable | Credit Concentration Risk | Two Distributors          
Concentration Risk [Line Items]          
Trade accounts receivable, net of allowances         $ 19,800,000