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Share-based compensation (Tables)
9 Months Ended
Sep. 30, 2021
Share-based Payment Arrangement [Abstract]  
Summary of Stock-Option Activity
The table below summarizes return target options activity for the nine months ended September 30, 2021:
OptionsWeighted‑
Average
Exercise
Price
Weighted‑
Average
Remaining
Contractual
Term (Years)
Aggregate
Intrinsic
Value
(in thousands)
Outstanding, December 31, 20203,687,664 $6.75 7.8$85,444 
Granted
— — — 
Exercised
— — — 
Forfeitures
— — — 
Outstanding, September 30, 20213,687,664 $6.75 7.0$117,158 
Options exercisable at September 30, 2021— $— — $— 
Vested or expected to vest at September 30, 2021— $— — $— 
The table below summarizes the service-based option activity for the nine months ended September 30, 2021:
OptionsWeighted‑
Average
Exercise
Price
Weighted‑
Average
Remaining
Contractual
Term (Years)
Aggregate
Intrinsic
Value
(in thousands)
Outstanding, December 31, 20203,546,826 $5.65 7.1$86,098 
Granted
— — — 
Exercised
(1,526,856)5.61 44,082 
Forfeitures
— — — 
Outstanding, September 30, 20212,019,970 $5.67 6.3$66,355 
Options exercisable at September 30, 20211,533,479 $5.50 6.2$50,633 
Vested or expected to vest at September 30, 20212,019,970 $5.67 6.3$66,355 
Summary of Restricted Stock Units Stock Option Activity
Restricted stock unit (“RSU”) activity for the nine months ended September 30, 2021 is as follows:
UnitsPer Unit
Fair Value
Outstanding, December 31, 20201,293,107 $26.34 
Granted2,725,991 34.86 
Vested(507,776)30.32 
Forfeited(84,132)27.64 
Outstanding, September 30, 20213,427,190 $32.49 
Schedule of Stock Based Compensation
The Company recognized stock-based compensation expense as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
(in thousands)
Cost of revenue:
Subscription
$1,716 $314 $2,384 $390 
Services
229 62 381 62 
Sales and marketing4,833 675 6,763 897 
Research and development5,145 523 7,076 821 
General and administrative3,913 754 6,170 1,733 
$15,836 $2,328 $22,774 $3,903