Basis of presentation and description of business (Tables)

9 Months Ended

12 Months Ended

Sep. 30, 2020

Dec. 31, 2019

Basis of presentation and description of business

Schedule of revenue by geographic location

	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2020		2019		2020		2019
	(in thousands)
Revenue:
The Americas	$	54,631	$	42,459	$	149,806	$	112,980
Europe, the Middle East, India, and Africa		11,754		9,313		32,483		25,972
Asia Pacific		4,019		2,796		10,736		8,054
	$	70,404	$	54,568	$	193,025	$	147,006

	Years Ended
	December 31,
($000's)	2019		2018
Revenue:
The Americas	$	156,259	$	117,454
Europe, the Middle East, India, and Africa		36,235		20,536
Asia Pacific		11,533		8,572
	$	204,027	$	146,562