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Summary of significant accounting policies - Contract balances (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Dec. 31, 2018
Summary of significant accounting policies            
Non-current deferred revenue recognition period         5 years  
Change in Contract with Customer, Liability [Abstract]            
Balance, beginning of the period $ 157,738 $ 117,919 $ 140,710 $ 100,662 $ 100,662 $ 68,048
Revenue earned from beginning liability         (86,220) (54,955)
Deferral of revenue 80,538 54,651 194,852 148,792 126,268 87,569
Balance, end of the period $ 188,238 $ 133,309 $ 188,238 $ 133,309 $ 140,710 $ 100,662
Revenue, Practical Expedient, Financing Component [true false]         true  
Payment terms         30 days