Revenue from Contracts with Customers

12 Months Ended

Jun. 30, 2025

Revenue from Contract with Customer [Abstract]

Revenue from Contracts with Customers

REVENUE FROM CONTRACTS WITH CUSTOMERS

The majority of the Company’s revenues are derived from contracts with customers who are located in the United States of America (the “United States” or “U.S.”). However, the Company delivers most of its services from regional customer experience delivery centers that are located in geographies outside of the United States. Our global delivery model is built on regional customer experience delivery centers and includes a unique ability to support work-at-home capabilities in any region.

The Company generated its revenue from clients based in the United States and other countries as shown below:

	Year Ended June 30,
($000s)	2025		2024		2023
Revenue
United States	$	537,781	$	493,015	$	509,170
Other countries	20,492		15,554		13,948
Total	$	558,273	$	508,569	$	523,118

The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided for the years ended:

	Year Ended June 30,
($000s)	2025		2024		2023
Revenue
Onshore (United States)	$	136,020	$	120,153	$	145,401
Offshore (Philippines, Pakistan, India)	282,289		244,825		221,913
Nearshore (Jamaica, Nicaragua, Honduras)	139,964		143,591		155,804
Total	$	558,273	$	508,569	$	523,118

The following table presents the breakdown of the Company’s revenue by pattern of revenue recognition for the years ended:

	Year Ended June 30,
($000s)	2025		2024		2023
Pattern of Revenue recognition
Services transferred over time	$	509,942	$	477,663	$	489,942
Services transferred at a point in time	48,331		30,906		33,176
	$	558,273	$	508,569	$	523,118

The movement in deferred revenue was as follows:

($000s)	June 30, 2025		June 30, 2024
Beginning balance	$	5,877	$	7,796
Revenue recognized	(7,294)		(8,509)
Revenue deferred	8,045		6,590
Ending balance	$	6,628	$	5,877