EX-4.38 15 a438_englishtranslationoft.htm EX-4.38 Document
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Exhibit 4.38
REDACTED COPY
Certain identified confidential information has been redacted from this exhibit because both (i) it is customarily and actually treated as private or confidential and (ii) it is not material.
Confidential portions of this Exhibit are designated by [*****].
3RD AMENDMENT TO THE CLOUD AWS AGREEMENT

By this private instrument, the Parties, on one side,
PAGSEGURO INTERNET S.A., headquartered at Avenida Brigadeiro Faria Lima, No. 1384, 4º andar, Part A, City of São Paulo, State of São Paulo, enrolled with the Brazilian Corporate Taxpayers’ Registry (“CNPJ/MF”) under No. [*****], herein represented pursuant to its Bylaws, hereinafter simply referred to as “CLIENT ”;
REGISTRASEGURO S.A., headquartered at Avenida Brigadeiro Faria Lima, No. 1384, 5º andar, City of São Paulo, State of São Paulo, enrolled with the CNPJ/MF under No. [*****], herein represented pursuant to its Bylaws, hereinafter simply referred to as “CLIENT 2”;
UOL DIVEO TECNOLOGIA S.A., corporation headquartered in the City of São Paulo, State of São Paulo, at Alameda Barão de Limeira, 425, 1º andar, enrolled with CNPJ/MF under No. [*****], herein represented pursuant to its Articles of Association, hereinafter simply referred as “INTERVENING/CONSENTING PARTY”;
COMPASSO INFORMATICA S/A., headquartered at Alameda Barão de Limeira, 425, 7º andar, Campos Elíseos, City of São Paulo, State of São Paulo, enrolled with the CNPJ under No. [*****], herein represented pursuant to its Articles of Association, hereinafter simply referred to as “SERVICE PROVIDER", and together with the CLIENTS, simply referred to as “Parties”.
WHEREAS:
I.The Parties have entered into, on January 1st, 2017, a Cloud AWS Agreement, by means of which the CLIENT acquired from UOL DIVEO, AWS’s resale partner, products and services provided to CLIENT directly by AWS, as per the terms of use adhered, available at: https://s3-us-west-2.amazonaws.com/legal-reseller/AWS+Reseller+Customer+License+Terms.pdf (periodically revised by AWS) (“Agreement”);
II.As of August 18, 202, the Parties entered into the 1st Amendment Instrument to include some conditions in the Agreement, in compliance with Circular Letter 3,909/2018, as enacted by the Full Board of the Central Bank of Brazil (BACEN); and
III.The Parties are interested in adding the company REGISTRASEGURO as CLIENT 2, as well as to change and include new conditions established in the 1st Amendment Instrument.
Now, therefore, the Parties have agreed, pursuant to law, to enter into this 3rd Amendment to the Agreement (“Amendment Instrument”), which shall bind the Parties and their successors at any time and on any account, under the following terms and conditions:
SECTION ONE - PURPOSE
1.1The purpose of this Amendment Instrument is to include REGISTRASEGURO in the Agreement, as CLIENT 2 under the same conditions as the CLIENT.
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1Individually, each CLIENT may request the provision of services from the SERVICE PROVIDER, not requiring the consent from the other parties, subject to the conditions established in the Agreement.
2Billing and payment shall be made pursuant to the Agreement, directly between the SERVICE PROVIDER and the party who requests the services, including the information of each party.
3The party benefiting from the service shall be the sole owner of the rights and obligations arising therefrom, thus not creating any type of liability, including joint and several liability, to the other parties.
1.2CLIENT 2 represents to acknowledge all clauses and conditions of the Agreement, undertaking to fully comply with each of them.
1.3This instrument also has the purpose to amend items i, vi and viii of section 1.3, included in the 1st Amendment Instrument:
(i) The AWS Regions offered to the CLIENT by AWS are listed in Exhibit I to this instrument and on AWS’s website, on the “AWS Global Infrastructure” page, available at https://aws.amazon.com/about-aws/globalinfrastructure. The Client can specify the location(s) where the Client’s Content shall be stored within the AWS Network, including the South American region (São Paulo) (each location, a “Region”). Once the Client has made its choice, AWS shall not transfer the Client’s Content from the Region(s) selected by the Client, except to the extent required to provide the Services initiated by the Client or as necessary to comply with law or binding resolution from a governmental authority.
(vi) Performance Information and Monitoring. AWS discloses updated information regarding service availability on its Service Health Dashboard, on the AWS website, available at http://status.aws.amazon.com, or in any successor address or related locations appointed by AWS. As of the Addendum’s Date of Effectiveness, the Amazon CloudWatch is a Service that allows the CLIENT to monitor its resources in the AWS cloud and the applications they run in the AWS. The CLIENT may use the Service Health Dashboard and the Amazon CloudWatch (or any successor Service) to monitor any limitations to the Services that may affect the CLIENT’s compliance with the applicable legislation or regulations.
Level Service Agreements shall be applicable to certain Service Offers.
“Service Level Agreement” means all service level agreements AWS offers in relation to the Services and published on the AWS Website, as they are periodically revised. The service level agreements currently offered by AWS in relation to the Services are available at https://aws.amazon.com/legal/service- level-agreements/ (and at any other successor website or associated website assigned by AWS), as periodically revised by AWS. The Client may use the Services to project, test and implement applications that meet the availability and resiliency requirements of the Regulatory Authority, including concerning the Recovery Time Objective (RTO) and Recovery Point Object (RPO). Additionally to the Service Level Agreements, AWS shall provide timely assistance to the Client, pursuant to Section 9 hereof.
(viii) Regulatory Authority Requirements. If the Regulatory Authority requires for a Regulated Entity to verify its compliance with Applicable Laws managed by the Regulatory Authority in relation to the use of the Services by the Regulated Entity (“Requirement”), AWS, subject to the terms and conditions of this Section 9, shall provide the Client with support to answer such Requirement, offering to the Client material information and documentation or promoting a briefing meeting, as described in this Section.
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(a) Information Request. In case the CLIENT and the Regulated Entity (if the Regulated Entity is an End User of the Client) are not able to respond to a Requirement after employing commercially reasonable efforts for such (including the supply of available documentation and information and access to AWS’s relevant accounts) and notifying AWS of such condition, AWS shall employ commercially reasonable efforts to assist the Client in the response to the Requirement by means of providing (i) relevant documentation and information related to the technical and organizational measures of AWS or its affiliates, and also to the Agreement; and (ii) for matters that may not be responded by said information and documentation, if any, a briefing on security and compliance to be drafted by the workers of AWS or its affiliates. The parties agree that AWS can provide information and documentation hereunder to the Regulatory Authority, through the method established by AWS, which shall be defined at AWS’ sole criteria.
(b) Regulatory Authority Supervision. AWS acknowledges that the Client may be notified by the Regulatory Authority to take measures in relation to this Addendum. AWS and the Client shall deal with a Requirement made by the Regulatory Authority as described in this Section. If the Parties cannot respond to such Requirements, the Client may terminate the Agreement under Section 7.2(a) (Termination for Convenience) of the Agreement. Without prejudice to the above-mentioned, if a Regulatory Authority requires additional information about the use of the Services by the Client that are not covered by items 9(a) and 9(b), then, upon reasonable request by the Client, AWS shall meet the Client (on a time and date mutually agreed and which may be carried out by phone) to discuss this Addendum, and which additional information or assistance the Client needs from AWS in order to comply with the law or requests from a governmental entity, including the Regulatory Authority.
1.4This instrument also has the purpose to include the items below in section 1.3 of the 1st Amendment Instrument:
DEFINITIONS:
“Resolution BCB 85” means “Resolution No. 85, of April 8, 2021”, issued by the Brazilian Central Bank, or any subsequent normative or revision (subject to such subsequent normative or revision being in force).
“Resolution CMN 4,893” means “Resolution No. 4,893, of February 26, 2021”, issued by the Brazilian Central Bank, or any subsequent normative or revision (subject to such subsequent normative or revision being in force).
(xi) Event of Termination. If a Regulatory Authority issues a Requirement related to an event of insolvency, liquidation, termination or any other similar procedure or event (any such procedure or event, “Event of Termination”), AWS and the Client shall handle the Requirement pursuant to Section 9 hereof.
_If a Regulated Entity becomes subject of an Event of Termination, AWS shall comply with all applicable laws concerning that Event of Termination (however, without prejudice to any rights and resources owned by AWS pursuant hereto). Notwithstanding Section 4.4 (Login Credentials and Account Passwords) of the Agreement, the Client may disclose its login credentials, private passwords, Client’s Content or the terms of this Addendum to the Regulatory Authority in relation to an Event of Termination, provided that any disclosure is subject to the terms of the Agreement, NDA (if any), and this Addendum, as applicable. Any termination of the Agreement shall be subject to the notification requirements established by Section 7 of the Agreement, by AWS to the Client, at least thirty (30) days in advance from the termination of the Agreement, pursuant to Section 7.2(b)(i) (Motivated Termination) of the Agreement.
The Client shall submit a notice to the Regulatory Authority about the termination of the Agreement, as required by Applicable Law in relation to an Event of Termination.
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(xii) Compliance with data protection laws Each party shall comply with all legal requirements concerning data protection that are applicable and binding in the performance of this Addendum, including, as applicable, legal requirements related to the protection of personal information provided by Brazilian Federal Law No. 13,709/2018 (Brazilian General Data Protection Act).
1.5The Parties also represent and warrant that they comply with the legislation and regulation concerning personal data, sensitive data, and the confidentiality rules pursuant Law No. 13,709, of 2018 (Brazilian General Data Protection Act), and that they have all required authorizations to share such information. The Parties attest that they will comply with all of those rules and the other rules applicable to data (including affidavits and obtainment of required authorization), one party ensuring the other, full indemnification for all damages resulting from all and any breach of such laws and regulations.
RATIFICATION
The Parties ratify all other terms and conditions of the Agreement, making it clear that the terms and clauses that have not been expressly changed by this Addendum shall remain unchanged and fully effective.
In witness whereof, the Parties have executed this instrument in three (03) counterparts of equal content, in the presence of two witnesses.
São Paulo, September 3, 2021
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Completion Certificate
Envelope ID: E33EE449200E41049F0F130B77FD6886Status:
Completed Subject: DocuSign: 3o Termo Aditivo - ADT xxxxxxxxx - Jul21 v1.1.docx
Source Envelope:
Document Pages: 4Signatures: 10Envelope Sent by:
Certificate Pages: 9Initials: 1Saedio Dias de Souza Filho
AutoNav: EnabledAv. Brigadeiro Faria Lima, 1.384
Enveloped Stamping (ID Stamping): EnabledSP, 01452-002
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
[*****] IP Address:
[*****]
Record Tracking
Status: OriginalHolder: Saedio Dias de Souza FilhoLocation: DocuSign
9/8/2021 10:01:51[*****]
AM
Signer EventsSignatureTimestamp
Saedio Dias de Souza Filho
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Sent: 9/8/2021 10:08:11 AM
[*****] LAWYER
Viewed: 9/8/2021 10:08:25 AM
UNIVERSO ONLINE S.A.Signed: 9/8/2021 10:08:30 AM
Security Level: E-mail, Account AuthenticationSignature adoption: Signature image loaded
(None)Using IP Address: [*****]
Electronic Record and Signature Disclosure:
Not offered via DocuSign
Artur Gaulke Schunck
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Sent: 9/8/2021 10:08:35 AM
[*****] Chief
Viewed: 9/8/2021 10:49:51 AM
Financial OfficerSigned: 9/8/2021 10:49:55 AM
Security Level: E-mail, Account AuthenticationSignature established by: Pre-set style
(None)Using IP Address: [*****]
Electronic Record and Signature Disclosure:
Accepted: 11/24/2020 12:09:02 PM
ID: 5a4c0fb4-f25d-4d6c-9dd3-5f36b01ffbcc
Leandro Roberto Rodrigues
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Sent: 9/8/2021 10:08:35 AM
[*****] Treasury Officer
Viewed: 9/8/2021 10:24:21 AM
Security Level: E-mail, Account AuthenticationSignature established by: Pre-set styleSigned: 9/8/2021 10:53:28 AM
(None)Using IP Address: [*****]



Signer EventsSignatureTimestamp
Electronic Record and Signature Disclosure:
Accepted: 9/8/2021 10:24:21 AM
ID: 20989e4a-d8fd-4997-bc67-e3608cb9e567
Renato Bertozzo Duarte
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Sent: 9/8/2021 10:08:34 AM
[*****] HEAD OF
Viewed: 9/8/2021 10:53:22 AM
UNIVERSO ONLINESigned: 9/8/2021 10:53:28 AM
LEGAL DEPARTMENTSignature adoption: Signature image loaded
Security Level: E-mail, Account AuthenticationUsing IP Address: [*****]
(None)
Electronic Record and Signature Disclosure:
Not offered via DocuSign
Wilson Gomes de Lima
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Sent: 9/8/2021 10:08:34 AM
[*****]Viewed: 9/8/2021 10:57:56 AM
Controllership OfficerSigned: 9/8/2021 10:58:25 AM
Security Level: E-mail, Account AuthenticationSignature established by: Pre-set style
(None)Using IP Address: [*****]
Electronic Record and Signature Disclosure:
Accepted: 4/17/2020 10:58:18 AM
ID: bd3aace8-3d28-45f4-8187-21e764180ee1
Marcelo Moojen Epperlein
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Sent: 9/8/2021 10:58:29 AM
[*****] CFO
Viewed: 9/8/2021 11:11:54 AM
CFOSigned: 9/8/2021 11:12:04 AM
Security Level: E-mail, Account AuthenticationSignature adoption: Pre-selected Style IP
(None)Address: [*****]
Electronic Record and Signature Disclosure:
Accepted: 8/31/2018 1:30:22 PM
ID: 774a953a-502f-490e-8d30-287bcf760845
Rogildo Torquato Landim
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Sent: 9/8/2021 10:58:28 AM
[*****] CEO
Viewed: 9/8/2021 10:59:05 AM
UOLDIVEOSigned: 9/8/2021 10:59:12 AM
CEO
Security Level: E-mail, Account AuthenticationSignature adoption: Pre-selected Style IP
(None)Address: [*****]



Signer EventsSignatureTimestamp
Electronic Record and Signature Disclosure:
Accepted: 9/8/2021 10:59:05 AM
ID: 3325bb28-9890-4383-9680-637315b88708
Fabiana Algaves [*****]
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Sent: 9/8/2021 11:12:07 AM
ANALISTA DE CONTRATOSViewed: 9/8/2021 11:13:57 AM
UNIVERSO ONLINE SASigned: 9/8/2021 11:14:03 AM
Security Level: E-mail, Account AuthenticationSignature adoption: Pre-selected Style IP
(None)Address: [*****]
Electronic Record and Signature Disclosure:
Not offered via DocuSign
Murilo Machado Sampaio Ferraz
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Sent: 9/8/2021 11:12:07 AM
[*****]Resent 9/8/2021 12:52:23 PM
UOL - UNIVERSO ONLINE S/AResent 9/8/2021 12:56:00 PM
Security Level: E-mail, Account Authentication
Signature established by: Signature image
loaded
Viewed: 9/8/2021 12:57:24 PM
(None)Using IP Address: [*****]Signed: 9/8/2021 12:57:43 PM
Electronic Record and Signature Disclosure:
Not offered via DocuSign
In Person Signer EventsSignatureTimestamp
Editor Delivery EventsStatusTimestamp
Agent Delivery EventsStatusTimestamp
Intermediary Delivery EventsStatusTimestamp
Certified Delivery EventsStatusTimestamp
Carbon Copy EventsStatusTimestamp
Witness EventsSignatureTimestamp
Notary EventsSignatureTimestamp
Envelope Summary EventsStatusTimestamp
Envelope sentHashed/Encrypted9/8/2021 10:08:11 AM
Certified deliverySecurity checked9/8/2021 12:57:24 PM
Signing completeSecurity checked9/8/2021 12:57:43 PM
CompletedSecurity checked9/8/2021 12:57:43 PM
Payment EventsStatusTimestamp
Electronic Record and Signature Disclosure


Electronic Record and Signature Disclosure created on: 2/7/2018 5:43:37 AM
Parties agreed to: Artur Gaulke Schunck, Wilson Gomes de Lima, Marcelo Moojen Epperlein
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To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please make sure you read this electronic disclosure and are able to print on paper or electronically save this page for your future reference and access or are able to e-mail this disclosure and consent to an e-mail address in which you will be able to print on paper or save this page for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format under the terms and conditions described above, let us know by clicking the “I agree” button below.
By checking the “I agree” box, I confirm that:
(i)I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC RECORDS AND CONSUMER SIGNATURE DISCLOSURES; and
(ii)I can print on paper the disclosure or save or send the disclosure to a place where I can print it, for future reference and access; and (iii) Until or unless I notify as described above, I consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to me by during the course of my relationship with you.


Electronic Record and Signature Disclosure created on: 12/27/2017 6:27:37 AM
Parties agreed to: Leandro Roberto Rodrigues, Rogildo Torquato Landim
CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC RECORDS AND SIGNATURE DISCLOSURES
Electronic Record and Signature Disclosure
From time to time, UOL - UNIVERSO ONLINE S/A may be required by law to provide you with certain written notices or disclosures. Described below are the terms and conditions for us to provide you with such notices and disclosures electronically through the DocuSign, Inc. (DocuSign) electronic signature system. Read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, confirm your agreement by clicking the ‘I agree’ button at the bottom of this document.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. You will have the ability to download and print the documents we send to you through the DocuSign system during and immediately after the signature session, and, if you elect to create a DocuSign user account, you may access them for a limited period of time (usually 30 days) after such documents are first sent to you. After such time, if you wish to get paper copies of any such documents to be sent from our office to you, you will not be charged a per-page fee. You may request delivery of such paper copies from us by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us thereafter that you want to receive notices and disclosures only in paper format. The procedure to inform us of your decision to receive future notices and disclosures in paper format and withdraw your consent to receive notices and disclosures electronically is described below.
Consequences of changing your mind
If you elect to receive notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and provide services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of receipt of such paper notices or disclosures. To let us know that you are changing your mind, you must withdraw your consent using the DocuSign “Withdraw Consent” form on the signature page of a DocuSign envelope instead of signing it. This will indicate to us that you have withdrawn your consent to receive notices and disclosures electronically from us and you will no longer be able to use the DocuSign system to receive notices and consents electronically from us or to electronically sign documents sent by us.



All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will electronically send you through the DocuSign system all required notices, disclosures, authorizations, acknowledgments, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you using the same method and to the same address you have informed us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, let us know as described below. Also see the paragraph immediately above that describes the consequences if you elect not to receive notices and disclosures electronically from us.
How to contact UOL - UNIVERSO ONLINE S/A:
You may contact us to let us know of your changes on how we should contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically, as provided below: To contact us by email send messages to: [*****]
To contact us by email send messages to: UOL - UNIVERSO ONLINE S/A
To inform of your new e-mail address to UOL - UNIVERSO ONLINE S/A:
To let us know of a change in your e-mail address to which we should send notices and disclosures electronically to you, you must send us an e-mail to [*****] providing: your previous e-mail address and your new e-mail address. We do not require any other information from you to change your e-mail address. We do not require any other information from you to change your email address.
In addition, you must notify DocuSign, Inc. in order to reflect your new e-mail address in your DocuSign account by following the process for changing e-mail in the DocuSign system.
To request paper copies from UOL - UNIVERSO ONLINE S/A:
To request us to send you paper copies of the notices and disclosures previously provided by us to you electronically, you must send an e-mail to [*****] and provide: your e-mail address, full name, Brazil Postal address, and telephone number. We will charge you for the amount of the copies, if applicable.
To withdraw your consent to UOL - UNIVERSO ONLINE S/A:
To inform us that you no longer want to receive future notices and disclosures in electronic format you may:
(i)refuse to sign a document in your DocuSign session, and on the subsequent page, select the check-box indicating you wish to withdraw your consent; or you may
(ii)send an e-mail to [*****] and provide your e-mail address, full name, Brazil Postal Address, and telephone number. We do not need any other information from you to withdraw consent. The consequences of your withdrawing consent for online documents will be that transactions may take longer to process. We do not require any other information from you to change your email address. The consequences of your withdrawing consent for online documents will be that transactions may take a longer time to process.



Required hardware and software**:
(i)Operating Systems: Windows® 2000, Windows® XP, Windows Vista®; Mac OS®
(ii)Browsers: Latest versions Internet Explorer® 6.0 or above (only Windows); Mozilla Firefox 2.0 or above (Windows and Mac); Safari™ 3.0 or above (only Mac)
(iii)PDF readers: Acrobat® or similar software may be required to view and print PDF files.
(iv)Screen Resolution: 800 x 600 minimum
(v)Enabled Security Settings: Allow per session cookies
** These minimum requirements are subject to change. If these requirements change, you will be asked to re-accept the disclosure. Pre-release (e.g. beta) versions of operating systems and browsers are not supported.
Acknowledging your access and consent to receive materials electronically:
To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please make sure you read this electronic disclosure and are able to print on paper or electronically save this page for your future reference and access or are able to e-mail this disclosure and consent to an e-mail address in which you will be able to print on paper or save this page for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format under the terms and conditions described above, let us know by clicking the “I agree” button below.
By checking the “I agree” box, I confirm that:
(i)I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC RECORDS AND CONSUMER SIGNATURE DISCLOSURES; and
(ii)I can print on paper the disclosure or save or send the disclosure to a place where I can print it, for future reference and access; and (iii) Until or unless I notify UOL - UNIVERSO ONLINE S/A as described above, I consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to me by UOL - UNIVERSO ONLINE S/A during the course of my relationship with you.