programs. During the second half of 2020, consumer demand gradually increased, reflecting both the gradual lifting of certain regions' stay-at-home and self-quarantine orders in response to the pandemic's easing and the expiration of governmental stimulus programs. Subsequently, a new round of government stimulus payments in the U.S. resulted in a decrease in loan balances and allowance for loan losses as of March 31, 2021. Continued favorable credit quality in Canada has also resulted in a decrease in allowance for loan losses as of March 31, 2021. The Company has maintained its historical allowance approach, but has adjusted estimates for changes in past-due gross loans receivable due to market conditions, leading up to and at March 31, 2021, caused by COVID-19. The estimates and assumptions used to determine an appropriate allowance for loan losses and liability for losses on CSO lender-owned consumer loans are those that are available through the filing of this Form 10-Q and which are indicative of conditions as of March 31, 2021.

Additionally, as a result of COVID-19, the Company enhanced its Customer Care Program and began modifying loans for borrowers that experienced financial distress, as described in more detail in Note 1, "Summary of Significant Accounting Policies and Nature of Operations" and the "TDR Loans Receivable" tables below.

Revolving LOC revenues include interest income on outstanding revolving balances and other usage or maintenance fees as permitted by underlying statutes. Unsecured and Secured Installment revenue includes interest income and non-sufficient-funds or returned-items fees on late or defaulted payments on past-due loans, known as late fees. Late fees comprise less than 1.0% of Installment revenues. Unsecured Installment loans include the Company's participating interest in Verge Credit loans. Single-Pay revenues represent deferred presentment or other fees as defined by the underlying state, provincial or national regulations. Ancillary revenue includes revenue from a number of ancillary financial products such as check cashing, proprietary general-purpose reloadable prepaid debit cards (Opt+), demand deposit accounts (Revolve Finance), credit protection insurance in the Canadian market, retail installment sales and money transfer services. As of March 31, 2021, ancillary revenue also included an immaterial amount of merchant discount revenue as a result of our acquisition of Flexiti.


	Three Months Ended March 31,
	2021		2020
Revolving LOC	$	62.7	$	71.0

Unsecured Installment	76.4		122.4
Secured Installment	15.0		26.3
Single-Pay	25.0		45.2
Total Installment	116.4		193.9

Ancillary	17.5		15.9
Total revenue(1)	$	196.6	$	280.8
(1) Includes revenue from CSO programs of $41.4 million and $68.1 million for the three months ended March 31, 2021 and 2020.


	March 31, 2021
	Revolving LOC		Unsecured Installment		Secured Installment		Single-Pay(1)		Total Installment - Company Owned		Total
Current loans receivable	$	520.9	$	72.0	$	33.2	$	35.5	$	140.7	$	661.6
Delinquent loans receivable	43.3		20.4		5.7		—		26.1		69.4
Total loans receivable	564.2		92.4		38.9		35.5		166.8		731.0
Less: allowance for losses	(44.8)		(20.4)		(5.0)		(2.2)		(27.6)		(72.4)
Loans receivable, net	$	519.4	$	72.0	$	33.9	$	33.3	$	139.2	$	658.6
(1) Of the $35.5 million of Single-Pay receivables, $10.4 million relate to mandated extended payment options for certain Canada Single-Pay loans.


	March 31, 2021
	Revolving LOC		Unsecured Installment		Secured Installment		Total Installment - Company Owned		Total
Delinquent loans receivable
0-30 days past due	$	19.1	$	7.0	$	2.3	$	9.3	$	28.4
31-60 days past due	10.0		6.1		1.5		7.6		17.6
61 + days past due	14.2		7.3		1.9		9.2		23.4
Total delinquent loans receivable	$	43.3	$	20.4	$	5.7	$	26.1	$	69.4


	December 31, 2020
	Revolving LOC		Unsecured Installment		Secured Installment		Single-Pay(1)		Total Installment - Company Owned		Total
Current loans receivable	$	321.1	$	78.2	$	40.4	$	43.8	$	162.4	$	483.5
Delinquent loans receivable	37.7		24.2		8.3		—		32.5		70.2
Total loans receivable	358.8		102.4		48.7		43.8		194.9		553.7
Less: allowance for losses	(52.0)		(24.1)		(7.0)		(3.1)		(34.2)		(86.2)
Loans receivable, net	$	306.8	$	78.3	$	41.7	$	40.7	$	160.7	$	467.5
(1) Of the $43.8 million of Single-Pay receivables, $11.2 million relate to mandated extended payment options for certain Canada Single-Pay loans.


	December 31, 2020
	Revolving LOC		Unsecured Installment		Secured Installment		Total Installment - Company Owned		Total
Delinquent loans receivable
0-30 days past due	$	17.4	$	10.4	$	3.8	$	14.2	$	31.6
31-60 days past due	9.3		7.1		2.2		9.3		18.6
61 + days past due	11.0		6.7		2.3		9.0		20.0
Total delinquent loans receivable	$	37.7	$	24.2	$	8.3	$	32.5	$	70.2


	March 31, 2021
	Unsecured Installment		Secured Installment		Total Installment - Guaranteed by the Company
Current loans receivable Guaranteed by the Company	$	27.7	$	0.6	$	28.3
Delinquent loans receivable Guaranteed by the Company	4.0		0.1		4.1
Total loans receivable Guaranteed by the Company	31.7		0.7		32.4
Less: Liability for losses on CSO lender-owned consumer loans	(4.7)		—		(4.7)
Loans receivable Guaranteed by the Company, net	$	27.0	$	0.7	$	27.7


	March 31, 2021
	Unsecured Installment		Secured Installment		Total Installment - Guaranteed by the Company
Delinquent loans receivable
0-30 days past due	$	3.3	$	0.1	$	3.4
31-60 days past due	0.5		—		0.5
61+ days past due	0.2		—		0.2
Total delinquent loans receivable	$	4.0	$	0.1	$	4.1


	December 31, 2020
	Unsecured Installment		Secured Installment		Total Installment - Guaranteed by the Company
Current loans receivable Guaranteed by the Company	$	37.1	$	0.8	$	37.9
Delinquent loans receivable Guaranteed by the Company	6.1		0.2		6.3
Total loans receivable Guaranteed by the Company	43.2		1.0		44.2
Less: Liability for losses on CSO lender-owned consumer loans	(7.2)		—		(7.2)
Loans receivable Guaranteed by the Company, net	$	36.0	$	1.0	$	37.0


	December 31, 2020
	Unsecured Installment		Secured Installment		Total Installment - Guaranteed by the Company
Delinquent loans receivable
0-30 days past due	$	5.4	$	0.2	$	5.6
31-60 days past due	0.5		—		0.5
61 + days past due	0.2		—		0.2
Total delinquent loans receivable	$	6.1	$	0.2	$	6.3


	Three Months Ended March 31, 2021
	Revolving LOC		Unsecured Installment		Secured Installment		Single-Pay		Total Installment		Other		Total
Allowance for loan losses:
Balance, beginning of period	$	52.0	$	24.1	$	7.0	$	3.1	$	34.2	$	—	$	86.2
Charge-offs	(28.7)		(21.1)		(6.3)		(21.9)		(49.3)		(0.9)		(78.9)
Recoveries	7.5		6.6		2.5		21.2		30.3		0.6		38.4
Net charge-offs	(21.2)		(14.5)		(3.8)		(0.7)		(19.0)		(0.3)		(40.5)
Provision for losses	13.8		10.8		1.8		(0.2)		12.4		0.3		26.5
Effect of foreign currency translation	0.2		—		—		—		—		—		0.2
Balance, end of period	$	44.8	$	20.4	$	5.0	$	2.2	$	27.6	$	—	$	72.4

Liability for losses on CSO lender-owned consumer loans:
Balance, beginning of period	$	—	$	7.2	$	—	$	—	$	7.2	$	—	$	7.2
Decrease in liability	—		2.5		—		—		2.5		—		2.5
Balance, end of period	$	—	$	4.7	$	—	$	—	$	4.7	$	—	$	4.7


	Year Ended December 31, 2020
	Revolving LOC		Unsecured Installment		Secured Installment		Single-Pay		Total Installment		Other		Total
Allowance for loan losses:
Balance, beginning of period	$	55.1	$	35.6	$	10.3	$	5.9	$	51.8	$	—	$	106.9
Charge-offs	(129.7)		(98.9)		(37.2)		(106.8)		(242.9)		(3.9)		(376.5)
Recoveries	21.3		22.1		10.2		86.1		118.4		2.0		141.7
Net charge-offs	(108.4)		(76.8)		(27.0)		(20.7)		(124.5)		(1.9)		(234.8)
Provision for losses	104.2		65.3		23.7		18.0		107.0		1.9		213.1
Effect of foreign currency translation	1.1		—		—		(0.1)		(0.1)		—		1.0
Balance, end of period	$	52.0	$	24.1	$	7.0	$	3.1	$	34.2	$	—	$	86.2

Liability for losses on CSO lender-owned consumer loans:
Balance, beginning of period	$	—	$	10.6	$	—	$	—	$	10.6	$	—	$	10.6
Decrease in liability	—		3.4		—		—		3.4		—		3.4
Balance, end of period	$	—	$	7.2	$	—	$	—	$	7.2	$	—	$	7.2

As of March 31, 2021, Revolving LOC and Installment loans classified as nonaccrual were $3.9 million and $5.3 million, respectively. As of December 31, 2020, Revolving LOC and Installment loans classified as nonaccrual were $4.4 million and $6.2 million, respectively. The Company's loans receivable inherently considers nonaccrual loans in its estimate of the allowance for loan losses as delinquencies are a primary input into the Company's roll rate-based model.

In certain circumstances, the Company modifies the terms of its loans receivable for borrowers. Under U.S. GAAP, a modification of loans receivable terms is considered a TDR if the borrower is experiencing financial difficulty and the Company grants a concession to the borrower it would not have otherwise granted under the terms of the original agreement. In light of COVID-19, the Company established an enhanced Customer Care Program in 2020, which enables its team members to provide relief to customers in various ways, ranging from due date changes, interest or fee forgiveness, payment waivers or extended payment plans, depending on a customer’s individual circumstances. The Company modifies loans only if it believes the customer has the ability to pay under the restructured terms. The Company continues to accrue and collect interest on these loans in accordance with the restructured terms.

The Company records its allowance for loan losses related to TDRs by discounting the estimated cash flows associated with the respective TDR at the effective interest rate immediately after the loan modification and records any difference between the discounted cash flows and the carrying value as an allowance adjustment. A loan that has been classified as a TDR remains so classified until the loan is paid off or charged off. A TDR is charged off consistent with the Company's policies for the related loan product. For additional information on the Company's loss recognition policy, see the 2020 Form 10-K.

The table below presents TDRs, which are related to the Customer Care Program implemented in response to COVID-19, included in gross loans receivable and the impairment included in the allowance for loan losses (in millions):


	As of March 31, 2021		As of December 31, 2020

Current TDR gross receivables	$	12.9	$	13.6
Delinquent TDR gross receivables	4.6		6.3
Total TDR gross receivables	17.5		19.9
Less: Impairment included in the allowance for loan losses	(2.5)		(3.5)
Less: Additional allowance	(3.7)		(4.5)
Outstanding TDR receivables, net of impairment	$	11.3	$	11.9

There were $4.8 million of loans classified as TDRs that were charged off and included as a reduction in the allowance for loan losses during the three months ended March 31, 2021. The Company had commitments to lend additional funds of approximately $2.9 million to customers with available and unfunded Revolving LOC loans classified as TDRs as of March 31, 2021.