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LOANS RECEIVABLE AND REVENUE (Tables)
 12 Months Ended
Dec. 31, 2019
Receivables [Abstract]  
Summary of Revenue by Product
The following table summarizes revenue by product (in thousands):
 
Year Ended December 31,
 
2019
2018
2017
Unsecured Installment
$
530,730

$
523,282

$
454,758

Secured Installment
110,513

110,677

100,981

Open-End
245,256

141,963

73,496

Single-Pay
191,449

218,992

255,170

Ancillary
63,849

50,159

39,732

   Total revenue(1)
$
1,141,797

$
1,045,073

$
924,137

(1) Includes revenue from CSO programs of $281.6 million, $283.0 million and $256.1 million for the years ended December 31, 2019, 2018 and 2017, respectively.
Summary of Loans Receivable by Product and Related Delinquent Loans
The following tables summarize loans guaranteed by the Company under CSO programs and the related delinquent receivables (in thousands):
 
 
December 31, 2019
 
 
Unsecured Installment
Secured Installment
Total
Current loans receivable guaranteed by the Company
 
$
61,840

$
1,944

$
63,784

Delinquent loans receivable guaranteed by the Company
 
12,477

392

12,869

Total loans receivable guaranteed by the Company
 
74,317

2,336

76,653

Less: Liability for losses on CSO lender-owned consumer loans
 
(10,553
)
(70
)
(10,623
)
Loans receivable guaranteed by the Company, net
 
$
63,764

$
2,266

$
66,030


 
 
December 31, 2019
 
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 
 
 
 
0-30 days past-due
 
$
10,392

$
326

$
10,718

31-60 days past-due
 
1,256

40

1,296

61 + days past-due
 
829

26

855

Total delinquent loans receivable
 
$
12,477

$
392

$
12,869


 
 
December 31, 2018
 
 
Unsecured Installment
Secured Installment
Total
Current loans receivable guaranteed by the Company
 
$
65,743

$
2,504

$
68,247

Delinquent loans receivable guaranteed by the Company
 
11,708

446

12,154

Total loans receivable guaranteed by the Company
 
77,451

2,950

80,401

Less: Liability for losses on CSO lender-owned consumer loans
 
(11,582
)
(425
)
(12,007
)
Loans receivable guaranteed by the Company, net
 
$
65,869

$
2,525

$
68,394


 
 
December 31, 2018
 
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 
 
 
 
0-30 days past-due
 
$
9,684

$
369

$
10,053

31-60 days past-due
 
1,255

48

1,303

61 + days past-due
 
769

29

798

Total delinquent loans receivable
 
$
11,708

$
446

$
12,154

The following tables summarize loans receivable by product and the related delinquent loans receivable (in thousands):
 
 
December 31, 2019
 
 
Single-Pay(1)
Unsecured Installment
Secured Installment
Open-End
Total
Current loans receivable
 
$
81,447

$
117,682

$
70,565

$
285,452

$
555,146

Delinquent loans receivable
 
—

43,100

17,510

50,072

110,682

   Total loans receivable
 
81,447

160,782

88,075

335,524

665,828

Less: allowance for losses
 
(5,869
)
(35,587
)
(10,305
)
(55,074
)
(106,835
)
Loans receivable, net
 
$
75,578

$
125,195

$
77,770

$
280,450

$
558,993

(1) Of the $81.4 million of Single-Pay receivables, $22.4 million relate to mandated extended payment options for certain Canada Single-Pay loans.

 
 
December 31, 2019
 
 
Unsecured Installment
Secured Installment
Open-End
Total
Delinquent loans receivable
 


 

0-30 days past-due
 
$
15,369

$
8,039

$
21,823

$
45,231

31-60 days past-due
 
12,403

4,885

13,191

30,479

61 + days past-due
 
15,328

4,586

15,058

34,972

Total delinquent loans receivable
 
$
43,100

$
17,510

$
50,072

$
110,682


 
 
December 31, 2018
 
 
Single-Pay(1)
Unsecured Installment
Secured Installment
Open-End
Total
Current loans receivable
 
$
80,823

$
141,318

$
75,583

$
207,333

$
505,057

Delinquent loans receivable
 
—

49,085

17,389

—

66,474

   Total loans receivable
 
80,823

190,403

92,972

207,333

571,531

Less: allowance for losses
 
(4,189
)
(37,716
)
(12,191
)
(19,901
)
(73,997
)
Loans receivable, net
 
$
76,634

$
152,687

$
80,781

$
187,432

$
497,534

(1) Of the $80.8 million of Single-Pay receivables, $23.7 million relate to mandated extended payment options for certain Canada Single-Pay loans.

 
 
December 31, 2018
 
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 
 
 
 
0-30 days past-due
 
$
17,848

$
7,870

$
25,718

31-60 days past-due
 
14,705

4,725

19,430

61 + days past-due
 
16,532

4,794

21,326

Total delinquent loans receivable
 
$
49,085

$
17,389

$
66,474
Summary of the Activity in the Allowance for Loan Losses
The following table summarizes activity in the allowance for loan losses (dollars in thousands):
 
Year Ended December 31, 2018
 
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
5,204

$
39,025

$
13,472

$
6,426

$
—

$
64,127

Charge-offs
(164,342
)
(141,963
)
(46,996
)
(113,150
)
(5,913
)
(472,364
)
Recoveries
115,118

20,175

10,041

41,457

3,603

190,394

Net charge-offs
(49,224
)
(121,788
)
(36,955
)
(71,693
)
(2,310
)
(281,970
)
Provision for losses
48,575

120,469

35,674

86,299

2,310

293,327

Effect of foreign currency translation
(366
)
10

—

(1,131
)
—

(1,487
)
Balance, end of period
$
4,189

$
37,716

$
12,191

$
19,901

$
—

$
73,997

Allowance for loan losses as a percentage of gross loan receivables
5.2
%
19.8
%
13.1
%
9.6
%
N/A

12.9
%
The following table summarizes activity in the allowance for loan losses (dollars in thousands):
 
Year Ended December 31, 2019
 
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
4,189

$
37,716

$
12,191

$
19,901

$
—

$
73,997

Charge-offs
(155,250
)
(158,251
)
(47,195
)
(108,319
)
(5,445
)
(474,460
)
Recoveries
109,124

23,660

10,744

19,061

3,284

165,873

Net charge-offs
(46,126
)
(134,591
)
(36,451
)
(89,258
)
(2,161
)
(308,587
)
Provision for losses
47,739

132,433

34,565

123,726

2,161

340,624

Effect of foreign currency translation
67

29

—

705

—

801

Balance, end of period
$
5,869

$
35,587

$
10,305

$
55,074

$
—

$
106,835

Allowance for loan losses as a percentage of gross loan receivables
7.2
%
22.1
%
11.7
%
16.4
%
N/A

16.0
%
Summary of Activity in Credit Services Organization Guarantee Liability
The following table summarizes activity in the liability for losses on CSO lender-owned consumer loans (in thousands):
 
Year Ended December 31, 2019
 
Unsecured Installment
Secured Installment
Total
Balance, beginning of period
$
11,582

$
425

$
12,007

Charge-offs
(161,557
)
(3,610
)
(165,167
)
Recoveries
33,248

2,608

35,856

Net charge-offs
(128,309
)
(1,002
)
(129,311
)
Provision for losses
127,280

647

127,927

Balance, end of period
$
10,553

$
70

$
10,623

The following table summarizes activity in the liability for losses on CSO lender-owned consumer loans (in thousands):
 
Year Ended December 31, 2018
 
Unsecured Installment
Secured Installment
Total
Balance, beginning of period
$
17,073

$
722

$
17,795

Charge-offs
(165,266
)
(4,469
)
(169,735
)
Recoveries
32,341

3,333

35,674

Net charge-offs
(132,925
)
(1,136
)
(134,061
)
Provision for losses
127,434

839

128,273

Balance, end of period
$
11,582

$
425

$
12,007
Summary of Activity in Allowance for Loan Losses, Credit Services Organization Guarantee Liability
The following table summarizes activity in the allowance for loan losses and the liability for losses on CSO lender-owned consumer loans, in total (in thousands):
 
Year Ended December 31, 2019
 
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
4,189

$
49,298

$
12,616

$
19,901

$
—

$
86,004

Charge-offs
(155,250
)
(319,808
)
(50,805
)
(108,319
)
(5,445
)
(639,627
)
Recoveries
109,124

56,908

13,352

19,061

3,284

201,729

Net charge-offs
(46,126
)
(262,900
)
(37,453
)
(89,258
)
(2,161
)
(437,898
)
Provision for losses
47,739

259,713

35,212

123,726

2,161

468,551

Effect of foreign currency translation
67

29

—

705

—

801

Balance, end of period
$
5,869

$
46,140

$
10,375

$
55,074

$
—

$
117,458

The following table summarizes activity in the allowance for loan losses and the liability for losses on CSO lender-owned consumer loans, in total (in thousands):
 
Year Ended December 31, 2018
 
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
5,204

$
56,098

$
14,194

$
6,426

$
—

$
81,922

Charge-offs
(164,342
)
(307,229
)
(51,465
)
(113,150
)
(5,913
)
(642,099
)
Recoveries
115,118

52,516

13,374

41,457

3,603

226,068

Net charge-offs
(49,224
)
(254,713
)
(38,091
)
(71,693
)
(2,310
)
(416,031
)
Provision for losses
48,575

247,903

36,513

86,299

2,310

421,600

Effect of foreign currency translation
(366
)
10

—

(1,131
)
—

(1,487
)
Balance, end of period
$
4,189

$
49,298

$
12,616

$
19,901

$
—

$
86,004