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Cost Reduction Programs and Other Charges - Narrative (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
USD ($)
employee
Jun. 30, 2018
USD ($)
Jun. 30, 2019
USD ($)
employee
Jun. 30, 2018
USD ($)
Restructuring Cost and Reserve [Line Items]        
Cost reduction programs and other charges $ 141 $ 24 $ 230 $ 43
Cost reduction programs and other charges, after-tax and noncontrolling interest 113 $ 21 194 $ 39
Cost reduction program charges 76   109  
Cost reduction program charges, net of tax $ 61   $ 89  
Number of positions expected to be eliminated | employee     1,100  
Number of positions eliminated | employee 700   700  
Other charges, merger related $ 65   $ 121  
Other charges, merger related, net of tax 52   105  
Cash requirement for the cost reduction program and other charges 225   225  
Payments made through June 30, 2019     135  
Severance costs        
Restructuring Cost and Reserve [Line Items]        
Cost reduction programs and other charges 42   51  
Payments made through June 30, 2019     37  
Other cost reduction charges        
Restructuring Cost and Reserve [Line Items]        
Cost reduction programs and other charges $ 34   58  
Payments made through June 30, 2019     $ 21