Revenue Recognition and Deferred Revenue

3 Months Ended

Mar. 31, 2020

Disaggregation of Revenue [Abstract]

Revenue from Contract with Customer

REVENUE

The following table presents the composition of revenue:

	Three Months Ended March 31,
	2020		2019
Residential:
Broadband	$	885,529	$	775,573
Video	947,061		1,017,330
Telephony	125,030		154,464
Business services and wholesale	364,530		350,689
News and advertising	105,540		94,738
Mobile	18,356		—
Other	4,210		3,773
Total revenue	$	2,450,256	$	2,396,567

The Company is assessed non-income related taxes by governmental authorities, including franchising authorities (generally under multi-year agreements), and collects such taxes from its customers.  In instances where the tax is being assessed directly on the Company, amounts paid to the governmental authorities are recorded as programming and other direct costs and amounts received from the customers are recorded as revenue. For the three months ended March 31, 2020, and 2019, the amount of franchise fees and certain other taxes and fees included as a component of revenue aggregated $64,910, and $64,236, respectively.

The following table provides information about customer contract costs and deferred revenue related to contracts with customers:

	March 31, 2020		December 31, 2019
Customer contract costs (a)	$	29,981	$	30,758
Deferred revenue (b)	176,881		182,034

(a)Customer contract costs include primarily sales commissions for enterprise customers that are deferred and amortized over the average contract term.

(b)Deferred revenue represents payments received from customers for services that have yet to be provided and installation revenue which is deferred and recognized over the benefit period. A portion of the Company's deferred revenue represents payments for services for up to one month in advance from residential and small and medium sized business ("SMB") customers which is realized within the following month as services are performed and the remaining portion is recognized over the contract period.

A significant portion of our revenue is derived from residential and SMB customer contracts which are month-to month. As such, the amount of revenue related to unsatisfied performance obligations is not necessarily indicative of the future revenue to be recognized from our existing customer base. Contracts with enterprise customers generally range from three years to five years, and services may only be terminated in accordance with the contractual terms.