Revenue from Contracts with Customers (Tables)

6 Months Ended

Jun. 30, 2020

Revenue from Contracts with Customers

Schedule of revenue by service offering

The following table presents revenue by service offering for the three months ended June 30, 2020 and 2019, respectively:

	Three months ended June 30, 2020						Three months ended June 30, 2019
	Residential		Business		Total		Residential		Business		Total
	Subscription		Subscription		Revenue		Subscription		Subscription		Revenue
	(in millions)
HSD	$	115.9	$	21.4	$	137.3	$	110.5	$	19.9	$	130.4
Video		99.0		3.5		102.5		105.9		3.7		109.6
Telephony		13.5		10.6		24.1		15.7		10.7		26.4
Total subscription services revenue	$	228.4	$	35.5	$	263.9	$	232.1	$	34.3	$	266.4
Other business services revenue(1)		—		—		6.4		—		—		7.1
Other revenue		—		—		11.7		—		—		16.2
Total revenue	$	228.4	$	35.5	$	282.0	$	232.1	$	34.3	$	289.7

(1) Includes wholesale and colocation lease revenue of $5.3 million and $5.4 million for the three months ended June 30, 2020 and 2019, respectively.

The following table presents revenue by service offering for the six months ended June 30, 2020 and 2019, respectively:

	Six months ended June 30, 2020							Six months ended June 30, 2019
	Residential		Business		Total			Residential		Business		Total
	Subscription		Subscription		Revenue			Subscription		Subscription		Revenue
	(in millions)
HSD	$	231.2	$	42.7	$	273.9	$	218.6	$	39.3	$	257.9
Video		198.5		7.4		205.9		213.3		7.3		220.6
Telephony		27.5		21.2		48.7		31.7		21.4		53.1
Total subscription services revenue	$	457.2	$	71.3	$	528.5	$	463.6	$	68.0	$	531.6
Other business services revenue(1)		—		—		12.9		—		—		14.2
Other revenue		—		—		25.1		—		—		31.1
Total revenue	$	457.2	$	71.3	$	566.5	$	463.6	$	68.0	$	576.9

(1) Includes wholesale and colocation lease revenue of $10.7 million and $10.9 million for the six months ended June 30, 2020 and 2019, respectively.

Schedule of activity and current and non-current costs of obtaining contracts

	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019
	(in millions)
Balance at beginning of period	$	43.7	$	29.6	$	40.7	$	26.3
Deferral		4.4		5.0		10.1		9.8
Amortization		(2.9)		(1.8)		(5.6)		(3.3)
Balance at end of period	$	45.2	$	32.8	$	45.2	$	32.8

	June 30,  2020		December 31,  2019
	(in millions)
Current costs of obtaining contracts with customers	$	12.0	$	10.0
Non-current costs of obtaining contracts with customers		33.2		30.7
Total costs of obtaining contracts with customers	$	45.2	$	40.7

Schedule of activity and current and non-current contract liabilities

	Three months ended				Six months ended
	June 30,					June 30,
	2020		2019		2020		2019
	(in millions)				(in millions)
Balance at beginning of period	$	3.9	$	4.0	$	4.2	$	3.9
Deferral		3.0		4.0		6.7		7.9
Revenue recognized		(3.3)		(3.9)		(7.3)		(7.7)
Balance at end of period	$	3.6	$	4.1	$	3.6	$	4.1

	June 30,  2020		December 31,  2019
	(in millions)
Current contract liabilities	$	3.0	$	3.6
Non-current contract liabilities		0.6		0.6
Total contract liabilities	$	3.6	$	4.2

Summary of expected revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied

	2020		2021		2022		Thereafter		Total
	(in millions)
Subscription services	$	40.5	$	56.0	$	26.0	$	11.0	$	133.5
Other business services		2.0		3.0		1.3		0.4		6.7
Total expected revenue	$	42.5	$	59.0	$	27.3	$	11.4	$	140.2

Schedule of change in the allowance for doubtful accounts for trade accounts receivable

	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019
	(in millions)
Balance at beginning of period	$	9.0	$	7.0	$	7.5	$	7.5
Provision charged to expense		3.8		3.8		9.1		7.3
Accounts written off, net of recoveries		(5.0)		(2.6)		(8.8)		(6.6)
Balance at end of period	$	7.8	$	8.2	$	7.8	$	8.2